Utz Quality Foods’s earns a 1.5-star rating from 12 reviews, showing that the majority of snack enthusiasts are dissatisfied with snack selection.
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Used to like them.
Always liked Utz's Kettle-Style chips until recently. I purchased two bags and they tasted like rancid cooking oil. Info on bag as follows: SEP23/24, 14:08, 24193010101A. I will most likely try this chip again but not anytime soon. It left a very bad taste in my mouth and my wife was concerned that I may even have gotten sick from eating a few of them. You need to step up your game and monitor quality control a little better.
Tasty but Disappointing: Utz Quality Foods Snacks Review
Yo, I gotta say, Utz Quality Foods snacks are pretty dang tasty. Like, I can't get enough of those chips and pretzels, you know what I'm sayin'? But here's the thing - every time I crack open a bag, it's like only a quarter full! Like, what's up with that? I feel like I'm not getting my money's worth, you feel me? Honestly, I'm pretty disappointed with the amount of snacks I'm getting for the price. Like, come on Utz, step up your game and give us more bang for our buck. Overall, I'm just not satisfied with the quantity, even though the quality is on point.
Utz Quality Foods: Delicious Snacks at Affordable Prices
I gotta say, I'm a big fan of Utz Quality Foods. Their snacks are top-notch and always hit the spot. Plus, they don't break the bank like some of those fancy-pants brands out there. But let me tell you, just because they're cheaper doesn't mean they skimp on flavor. In fact, I'd argue that they're even more delicious than some of those other guys.
My personal favorites are the Salt and Vinegar chips and the Pretzels. There's just something about that tangy, salty flavor that keeps me coming back for more. And let me tell you, I can easily polish off a whole bag in one sitting. Don't judge me, okay?
One thing I really appreciate about Utz is that I can order their snacks right from their website. It's super convenient, especially when I want to buy in bulk. And let me tell you, I always want to buy in bulk. I mean, who wouldn't want a whole case of Salt and Vinegar chips?
But did you know that Utz is also the owner of other branded snacks? It's true! They've got a whole lineup of tasty treats, from Zapp's chips to Bachman pretzels. It's like a snack lover's dream come true.
And let's not forget about their website. I gotta say, it's one of the easiest sites to navigate and order from. No fuss, no muss. Just click, add to cart, and boom, you're done. It's like they know that I'm a busy person who doesn't have time for complicated websites.
All in all, I'd highly recommend Utz Quality Foods to anyone who loves a good snack. They've got a great selection, great prices, and great taste. What more could you ask for?
Long time customer of utz potato chips. Recently purchased a bag from local grocery store. When I opened the bag I could not believe how small every single chip was . I’m not talking broken but small chips!
I once bragged about how good utz potato chips are, but that was then, now lately most of the bags of chips are over done.
my complaint is that my bag of chips was all smashed up . I was very disappointed. Bought at Food Lion in York SC along w/ another bag which are fine. Got them on 6/27/24. I do believe that this was the first time I bought your product. I DONOT KNOW WHAT ELSE THERE IS TO SAY
[protected] bag number 7.75oz rippled chips
been buying this for about 6 months every time toward the end of the bag nothing but small tiny pieces disappointed customer
Utz Quality Foods Complaints 9
Utz grandma kettle-style potato chips
First off these chips are my favorite I just love them. I purchased a bag. The date/ code by the price is Nov 11/24. the code under that is 24240010101A. the bar code on back is [protected]. Today I opened up my chips and the smell of old oil gushed to my face. Then I tasted them and it was like old potatoes which I know could"nt have been the case but...
Read full review of Utz Quality Foods and 1 commentGrandma utz kettle style bbq chips
Live in chesapeake va., my son and I visit gettysburg pa annually. Visited a giant grocery store approx 02 sept to buy some grandma utz bbq chips to bring home (they do not sell them in chesapeake va). I got 5 bags to bring home. Bag 1 smelled funny and tasted funny as well, threw about 3/4 a bag out. Bag 2 is in the trash now with the same issue (just put in trash today). Opened a third bag this evening, the smell is terrible (worse than the first 2 bags, have not tried to eat them. Do not plan on opening the remaining 2 bags. These are my all time favorite chips and I have never had a problem before now. I have no receipts nor an address of the giant store (possibly york road). Do not really expect a resolution, but want to make you aware you may have had a bad batch.
Thank you, matthew g whitney
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Reach out to Utz Quality Foods' customer service and provide the details of your experience, including the purchase date and product lot numbers if available. Even without receipts, they may appreciate knowing about the potential quality issue and could offer a replacement or explanation for the bad batch. It’s always good to alert them in case this is a wider issue.
Grandma Utz potato chips
I have had two recent bags of chips that taste rancid, I will attach the pictures. I am afraid to purchase again. I have been buying these for years and never had these problems. But now the last two purchases were within sell by date and were no good. I think both bags were purchased at Food Lion on Volvo Pkwy in Chesapeake, Va. At two different times. I threw away the first bag after taking pictures but kept the second in case you wanted a return. Please refund my cost for the two rancid bags.
I can not upload the pictures. #1. 24128010101A , Jul 22/24 10:05 $4.79
#2. 24170010101A, Sep 02/24 15:09 $4.79
Claimed loss: $9.58 plus postage and your complaint fee.
Desired outcome: Refund of loss monies.
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Is Utz Quality Foods Legit?
Utz Quality Foods earns a trustworthiness rating of 85%
Highly reliable. Use their services with confidence, yet trust but verify.
Utz Quality Foods has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Utz Quality Foods has claimed the domain name for utzsnacks.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Utzsnacks.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several mixed reviews for Utz Quality Foods have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
We looked up Utz Quality Foods and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Utzsnacks.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Utz Quality Foods's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 3 complaints being resolved.
- We conducted a search on social media and found several negative reviews related to Utz Quality Foods. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
- Keywords related to scams and fraud were identified in our analysis of Utz Quality Foods website, which could indicate that the website is engaging in illegal or unethical activities. It is crucial to approach the website with caution and conduct proper research before taking any action.
Kettle chips fried in rancid oil
Hello, I bought a bag of kettle cooked Utz chips at a Sheetz on August 4th. When I opened the bag it smelled like the chips had gone bad, but the expiration date states 09/24. All of the chips taste and smell terrible as if they were fried in bad oil. I was very disappointed. The number on the chip bag is 24176010101A in case there is a whole batch of these chips that were fried in rancid oil. If you can give me any further guidance it would be appreciated.
Claimed loss: $4.79 + Tax
Desired outcome: refund or new bag of chips
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Utz Quality Foods seems to have served up an unexpected surprise with those kettle chips. Opening a fresh bag only to be greeted by that smell is enough to turn snack time into a detective mission. You’ve got a good eye (and nose) for detail, especially catching the batch number that might be the culprit. Hopefully, they’ll take your feedback seriously and track down the source of the problem. In the meantime, here’s to your next bag of chips being as crisp and fresh as you expected this one to be.
utz Quality
I stopped buying utz products about a year after buying several bags of utz regular potato chips that were not chips but small broken pieces of which were soggy, unsalted and had a rancid taste. Recently my wife bought much to my dissatisfaction a 26oz tub of utz Sourdough Pretzels. The tub contained 3 whole pretzels and the remainder of small broken pieces. What has happened to utz? there does not seem to be any quality control in their "utz Quality" They seem to be producing a very poor product and demanding a high price to boot.
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Grandma Utz Kettle Style Potato Chips
I love these potato chips but the last two bags taste like regular chips, not the kettle style. The bag I just purchased is: Mar 14/24. 12:06. 24003010203A.
UPC code [protected] 3. The quality and specifically the taste have gone downhill to the point that I will no longer purchase this item. Time to look for another kettle chip manufacturer. Whatever you’ve done, you have ruined this product.
Desired outcome: Fix the problem and make real kettle style chips.
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utz sourdough specials multigrain pretzels
I recently purchased, 12/1/23, at the Shoprite Market in Covington Twp. Pa, 18444 the above listed pretzels and at least half of the bag had broken pretzels/pieces. It was a poor example of what was a tasty product. The product should have been sold as a "second" or not at all. Your quality control has a lot to be desired. I paid $4.79 for the product however it wasn't so much about the price, it had everything to do with the quality and poor-quality control by your production and engineering departments. I doubt I would buy the product again.
Thank you.
Paul Kowalski
Desired outcome: Response.
potato chips being broken into small pieces.
Hi my name is Faith Peterson am I want to file a complaint about the chips in the bags being too broken up. Every time I purchase a bag of your chips they are broken into small pieces. I realize there will be some broken chips but the ones we have been getting are in small pieces. I do like the UTZ brand. The bags we buy are the regular family size chips. We shop at the Food Lion in Taneytown or the Kennies in Taneytown. I feel that the money we pay for these chips, the chips should be a better quality and not all broken.
I'm not sure how this can be resolved but I'm seriously thinking of not buying your product because of all the broken chips.
Sincerely,
Faith Peterson
email: [protected]@comcast.net
[protected]
Utz Barbecue Potato Chips
On August 18 at 12:30 PM I was making a family member lunch and open the bag of Utz barbecue potato chips, ripples. Nearly half of the bag was filled with disgusting burnt potato chips that we were unable to eat. Ended up throwing the entire bag away. Opened a second bag of the exact same potato chips in that bag was two filled with black burnt potato chips.
Desired outcome: Send replacement bags of potato chips.
About Utz Quality Foods
Utz Quality Foods offers a wide variety of snacks, including potato chips, pretzels, cheese curls, popcorn, and more. All of their products are made with the highest quality ingredients and are carefully crafted to ensure that they are both delicious and satisfying. The company is committed to using only the best ingredients and production methods to create snacks that are not only tasty but also healthy.
One of the things that sets Utz Quality Foods apart from other snack food companies is their commitment to sustainability. The company is dedicated to reducing their environmental impact and has implemented a number of initiatives to achieve this goal. They use renewable energy sources, recycle their waste, and have implemented water conservation measures to reduce their overall water usage.
In addition to their commitment to sustainability, Utz Quality Foods is also committed to giving back to the community. They support a number of charitable organizations and initiatives, including the Utz Fund for Children, which provides financial assistance to children in need.
Overall, Utz Quality Foods is a company that is dedicated to providing high-quality, delicious snacks while also being socially responsible. With their commitment to sustainability and community involvement, they are a company that consumers can feel good about supporting.
Overview of Utz Quality Foods complaint handling
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Utz Quality Foods Contacts
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Utz Quality Foods phone numbers+1 (717) 637-1759+1 (717) 637-1759Click up if you have successfully reached Utz Quality Foods by calling +1 (717) 637-1759 phone number 0 0 users reported that they have successfully reached Utz Quality Foods by calling +1 (717) 637-1759 phone number Click down if you have unsuccessfully reached Utz Quality Foods by calling +1 (717) 637-1759 phone number 0 0 users reported that they have UNsuccessfully reached Utz Quality Foods by calling +1 (717) 637-1759 phone numberVice President Of Marketing
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Utz Quality Foods emailscompanystore@utzsnacks.com97%Confidence score: 97%Communication
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Utz Quality Foods social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 20, 2024
Most discussed Utz Quality Foods complaints
Utz grandma kettle-style potato chipsRecent comments about Utz Quality Foods company
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