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PristineAuction Customer Service Phone, Email, Contacts

PristineAuction
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1.0 21 Complaints
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PristineAuction Complaints 21

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2:30 pm EDT

PristineAuction they didn't send my order

I recently ordered baseball shirt from the website www.pristineauction.com. I thought to present it to my friend, ‘coz he was real fan of this game. But these jerks simply ruined everything. They didn’t provide order and told to wait couple of weeks. When I offered to pay for the fast shipping, they simply took money and again didn’t send it. WTF? The worst services and company as well. So please, share this info and post about your experience with them.

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Robert Steiner
US
Jun 11, 2023 4:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pieces of [censored] no real customer service to speak of. Only email or live chat. Show no loyality to their customers. Look for any way to charge their customers extra for shipping, handling, and restocking than most other e-commerce sites. READ THEIR SMALL PRINT! They want you too mess up some way to charge you for nothing.

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Michael Saley
US
Jan 21, 2020 1:17 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Was supposed to receive on 1/9 but still have not received and here it is 1/14.was wondering if you could find out where it may be and let me know I would appreciate it thank you. You can contact me at saleymichael6@gmail.com or at [protected].

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Erica Harrell
US
Nov 10, 2019 8:59 pm EST

I recieved my item, the case that the cleat was in was scratched and broken in multiple spots and there is no certificate of authenticity included in the box as shown in the auction.

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Frequently asked questions (FAQ) about PristineAuction customer service
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Is Pristine Auction a legitimate company?

Yes, Pristine Auction is a legitimate online auction site that specializes in sports memorabilia and collectibles.

Is Pristine Auction a scam?

No, Pristine Auction is not a scam. The company is a legitimate auction site that has been in operation since 2010.

How does Pristine Auction work?

Pristine Auction offers daily auctions featuring a wide range of sports memorabilia and collectibles. Customers can place bids on items and the highest bidder at the end of the auction wins the item.

Can I trust Pristine Auction?

Yes, you can trust Pristine Auction. The company has a good reputation and has been in business for over 10 years.

How do I bid on an item at Pristine Auction?

You can bid on an item at Pristine Auction by registering for an account on the company's website and placing a bid on the item.

Does Pristine Auction have good customer service?

Yes, Pristine Auction has good customer service. The company has a dedicated customer service team that is available to assist customers with any questions or issues they may have.

Are there any hidden fees at Pristine Auction?

No, Pristine Auction does not have any hidden fees. The company is upfront about the costs associated with its auctions and shipping.

How can I be sure that my Pristine Auction item is authentic?

Pristine Auction takes authenticity seriously and works with third-party authenticators to ensure that all items sold on its site are authentic.

Are there any complaints about Pristine Auction?

Like any company, Pristine Auction has received some complaints from customers. However, the company has a good track record and has resolved most complaints satisfactorily.

Is Pristine Auction affiliated with any other companies?

Pristine Auction is not affiliated with any other companies. The company is an independent online auction site.

How do I know if Pristine Auction is the right site for me?

You can determine if Pristine Auction is the right site for you by researching the company, reading customer reviews, and browsing the items offered on its site.

Are Pristine Auction's items priced competitively?

Pristine Auction offers competitive pricing on its items by negotiating directly with consignors and passing those savings on to its customers.

How does Pristine Auction ensure the security of its auctions?

Pristine Auction uses a secure bidding platform to ensure the security of its auctions and protect the privacy of its customers.

Does Pristine Auction offer free shipping?

Pristine Auction offers free shipping on some items, depending on the total purchase amount and the destination.

Can I return an item purchased from Pristine Auction?

Pristine Auction has a return policy that allows customers to return items within a certain timeframe for a refund, minus any restocking fees.

How do I know if an item is in good condition?

Pristine Auction provides detailed descriptions and photos of items on its site, including any defects or damage.

Does Pristine Auction offer appraisals?

Pristine Auction does not offer appraisals, but customers can contact the company for information about specific items or to request additional photos.

How does Pristine Auction handle disputes?

Pristine Auction has a dispute resolution process that allows customers to file a complaint if they are dissatisfied with an item or the auction process.

Are there any bidding strategies that work well at Pristine Auction?

Bidding strategies vary depending on the item and the competition, but some customers find that waiting until the end of the auction to place a bid can be effective.

Can I sell items on Pristine Auction?

Pristine Auction accepts consignments of sports memorabilia and collectibles from individuals and businesses. If you have items you would like to sell, you can contact the company for more information on consignment procedures.

Overview of PristineAuction complaint handling

PristineAuction reviews first appeared on Complaints Board on Sep 3, 2014. The latest review Seller fees was posted on Jun 17, 2023. PristineAuction has an average consumer rating of 1 stars from 21 reviews. PristineAuction has resolved 0 complaints.
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  1. PristineAuction Contacts

  2. PristineAuction phone numbers
    +1 (602) 626-5218
    +1 (602) 626-5218
    Click up if you have successfully reached PristineAuction by calling +1 (602) 626-5218 phone number 0 0 users reported that they have successfully reached PristineAuction by calling +1 (602) 626-5218 phone number Click down if you have unsuccessfully reached PristineAuction by calling +1 (602) 626-5218 phone number 0 0 users reported that they have UNsuccessfully reached PristineAuction by calling +1 (602) 626-5218 phone number
  3. PristineAuction emails
  4. PristineAuction address
    2320 W Peoria Ave Suite B149, Phoenix, Arizona, 85029, United States
  5. PristineAuction social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
PristineAuction Category
PristineAuction is ranked 10 among 41 companies in the Gaming category

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