ProFlowers
Reviews and Complaints

I ordered flowers from Pro Flowers on or about 3/31/2017. At the end of the transaction it offered me $10.00 towards my next purchase and asked if I would want it. I said yes and apparently was really saying yes to Easy Saver. $14.95 was charged to my credit card account on a monthly basis after that for a service called EZSAVER. I did not notice the fraudulent charges until September 2017 (I realize I should check my accounts more often; however, I had noticed it, but had rationalized that it was a legitimate charge without looking into it.)

My bank reimbursed me for the last two charges, but I am stuck with the remaining $255.95.

I am legally blind and handicapped so I am home bound so I went to a website I saw on an informerciaol. A sales rep called me and I repeatedly told her I was on a fixed income and was home bound do to being handicapped.

She sold me on the idea that having a web based busness was perfect for me since I coild make money at home. I would have to buy a membership and pay a monthly hosting fee for my website. I repeatedly stated I could not afford to pay any more so there could not be any aditional fees. She signed me up and took my credit card info.

I was supposted to call my coath who was asigned to me when I recieved my membership kit. It took a couple of weeks for one to call me back. I was to discover my new website could not be accessed on the internet with out a gift card which I had to buy and give out to customers in advance so they could use the card to access and compleaate an order

I know how to advertise on the internet and drive prospects to my website. This month I recieved a little over four thousand visiters to my site but not one would wait for ame to process a gift card because there were many sites easer ti use. If my site could have accepted orders directly I would have made sales but could not do so under smc rules.

In order to obtain a website that can acually take internet order you must order a special site costing several thousand dollars. All of the programs smc want us to use require going out and finding them and preselling them on at a time. There is no way for me to make mony baised on this company and it desire to charge for every custmer first with gift cards then processing fee then buyin catalogs ect.

I believe I was decived and being discriminated agaist because when I complained I wased to change the web site to acomadate my handicap I was told I could cancle my membership and ouit the program. In other words told to get lost it was foolish to complain about being handicapped if it is too tough then just quit.

I dont quit and spent the last twenty years getting as well as possable when every on else gave up on me. I will go on with this mess because it is all I have. but don't try this company they just keep selling the program and dont care whom ends up loosing their shirts. There are more suckers born every day.

Well I guess all of us have been getting scammed by this Easy Saver & Pro Flowers.
My husband had gone online to place an order for Flowers for his Mom for Mothers Day, last May. I had no idea that he had enrolled in Easy Saver. Neither did he, for that matter. He had placed the order and clicked Submitt and it automatically enrolled you into easy saver! for over a year, I have had 14.95 taken out of my checking account. I had seen it there several times, but didn't think anything of it because I thought it was a ATM charge that my husband was doing at the local convience store.. we have one by our house and he goes there quite often to purchase lunch or get gas. So I never even thought about the charges... until, I was in my checking account clicked on the charge to see the detail. I saw Easy Saver. I went to the computer and looked it up and I saw RED! I contacted them thru the # listed from another person's complaint! they said that I should have been aware of it... but when I told them that if I didn't receive my complete refund, I would contact the Better Business Bureau they said it would be credited to my checking account within the next 7 days. WATCH THESE GUYS...THEY ARE REALLY SHREWED! From that point on we haven't used Pro Flowers ever again...so personaly, I think Pro Flowers should think this out...Easy Saver is are making that company lose a lot of customers!

EZ SAVER REWARDS ARE THE ONES CHARGING MY DEBIT CARD $14.95 FOR A SERVICE I NEVER APPLIED FOR THROUGH PRO FLOWERS.

Order flowers online and without knowing was enrole3ad9l in this program call easy saver and charge 14.95 for two months, lucky was checking my bank acct thinking my spouse purchase something in MD first ok but when I saw the same charge again in May call the tel and also search the web, found complaints with the same situation online, follow the advice call them cancel the suppose membership and they did refund the charges, did stated will take 7-10 business days for credit to acct

Almost completed my order and while I was looking it over, I noticed the free vase was not showing up and I had forgotten to include the "promo" code from Rush I always use. My total at that time without the "free vase and discount code was 79 dollars and change. After entering the Free Glass Vase and "Rush" promo code my pricde went UP 2 dollars? I sent an email requesting an explanation from "customer care", received very timely replies verifying my FINAL price, but no explanation on why FREE costs more. True definition of "bait and switch"? All I can hope for is is the truth in the saying " A happy customer tells anyone that asks, an unhappy customer will tell everyone that listens"

I ordered roses for my wife on Valentines Day. They were received in a box and looked like they had been frozen as they immediately drooped down. After contacting Pro Flowers and explaining the situation without asking for a refund, I was offered a credit of $25 on the next order via a promotion code. The code is only six weeks old and I tried to use it today on another order and was turned down. Sorry, but I I'm not going back for the bait and switch again.

Three days before Valentines Day, I found out that I would be out of town that weekend. I went to Pro Flowers and purchased a rose plant in a wicker basket so my wife would receive something nice for Valentines Day while I was away. I paid a total of $63.00 for what turned out to be a scrawny little plant that isn't big enough to cover the pot it's planted in. I know that I could buy a plant like that at the local food store for 5 bucks.

I sent an email to complain and they emailed me back saying "sorry...we'll send you another plant...just let us know what you would like and where you would like it sent". I told them I would like what I paid for (the picture they had of the plant in their Valentine's advertisment). Since then I've received nothing. No plant and no more communication.

I don't believe they intend to make it RIGHT!

CAUTION with contacts to Proflowers !
The company Easy Saver, USa [protected]) is charging my credit card account since August 2017 with monthly USD 14, 95 woithout having signed an agreement with them! This is absolute criminal behaviour!
CAUTION to all person who might contact Proflowers and order a service by them. I just ordered one time by end of July 2017 1 bouquet of flowers with Proflowers and are now being cheated by Easy Saver.
The business contacts of Proflowers are not really serious. I strongly recommend not to order anything through
the website of Proflowers.

I ordered a Sympathy Basket to be delivered to a good friend after the death of her father. I paid to have it delivered that afternoon, when I knew she was going to be at home. The basket was not delivered. When I called the next afternoon about it, the Customer Service Rep called the local florist, who told her she was busy and that the delivery person had not returned yet. The Florist then hung up on the rep. The rep stated she would find out if the basket was delivered and call me back. I received no call. I called again this morning and asked them to research it and call me back to let me know if the plant basket ever got delivered. I received no call again. I called back a third time and finally got a rep who could help. He called the florist and was told the basket was delivered yesterday at two, but no explanation for why it hadn't been delivered on the correct date. At this point he promised to refund my delivery charges. This had actually been promised by the first rep and still has not occurred. Don't use Pro Flowers! They were horrible. Next time I will use 1-800 Flowers, who I have had good luck with.

proflowers is horrible. they have ruined both valentines and my birthday for me . the flowers arrive all dead and like someone stomped on them. my boyfriend ordered stuff too that were never delivered. i hate proflowers, i told him to never again order form them.

Guys if u want ur refunds back just called the emi guys, some indian will pickup and ask him for full refunds he'll provide two first then transfer the call to some consumer guy who is also a indian, and dont give up ask for more refunds, he might offer you till a year and if u ask for more he would transfer the call to another supervisor who can give you your full refunds... during the call dont forget to threaten them with attorney, BBB, and mention that u'll take legal action on them cause thats the magic word. belive me it works 100% !..

I will NEVER purchase another thing from Proflowers! For Mother’s Day, I sent an arrangement of roses that looked beautiful in the photo to my mother and my mother-in-law. It cost me $65 for each and when they both got their roses, they were practically dead. My mom said that the roses were delivered on Saturday and on Tuesday she had to throw them away because they were totally dead. After talking to my mom, I then called my mother-in-law and asked her about her roses and told her to be honest with me. She said she wasn’t going to tell me because she didn’t want to hurt my feelings but since I was asking, her flowers lasted only about 2 days. When she got them, they had already started to die. I was so embarrassed! And now this EZSVER RW has charged my credit card $14.95 for 2 months in a row even though I cancelled the account/service after I found out about the dead roses. I’m calling my credit card company right now and I’m going to have them start the charge back process on this. DONT USE THESE COMPANIES!

I got scammed, too. Talking to Pro Flowers, I was informed that in fine print that the charge was mentioned if you checked a box to save $15 on another purchase. Well, I'll never shop at ProFlowers again.

Shari's berries also does this i ordered some chocolate covered berrites from them now im getting the $14.95 fee on my credit card

I ordered flowers online through Pro Flowers. I kept getting spammed by them after that, but I never participated after the initial flower order. Then I got my credit card bill, and an unauthorized $1.95 charge appeared for Easy Saver with an 800 number. I checked on Easy Saver before calling the number- apparently they give you a hard time and often won't refund all your money, so I canceled the card and considered myself lucky that it was only $1.95. Pro Flowers had given my card number to Easy Saver without my consent, unless THEY ARE also Easy Saver. Con artists.

I received flowers from my husband for my birthday in January from ProFlowers. He ordered them online. Since then my credit card statement has shown a 1.99 charge in Jan. and now it showing a 14.95 charge in Feb. from an EZsaver. What is going on! SKOOLE@ATT.net

Easy Saver charges started showing up on my account first $1.95 and now $14.95. I did not authorize this company to charge my card. I don't even know what this is! I ordered flowers using Pro-Flowers. I see that is a common thread. I'm done with ordering from Pro-Flowers and any other company that allows this company to leach off of unknowing customers!

I have made numerous orders from your company. Every time I have has some sort of issue, whether it be w/ the flowers, vases, $ always something. Your employees are terrible and I keep getting 20 dollars off for my inconvenience..that's just to keep me coming back and here I am w/ another issue. Trying to use a 20 dollar gift card for my mother and nothing but issues. I have called twice today, tried 3 times online and I am getting so frustrated, Basically ready to forget it all and go back to my other place I order from. Please Pro Flowers at least take more time to teach your employees properly.

I am writing to your company (ProFlowers) about a recent complaint with Easy Saver which seems to be aligned with your organization. I am now very leery about ordering flowers with your company as a surprising membership to Easy Saver appeared on my billing. I have since spoken to Visa and a representative from ProFlowers about this issue (Visa has credited me with these charges and Easy Saver has assured me that my service with them will be cancelled within 1 to 2 billing cycles...SO for 3 months I am now having to deal with this unwanted and unwarranted service.) Apparently your ordering connected me with Easy Saver and by filling out the pop-up menu which I thought was necessary information for your company (ProFlowers), I was erroneously made a member of THEIR services.

Could you please look into this matter? Can't it be made clearer on your website that these are 2 distinctly different companies with 2 distinctly different purposes?

Hello,
My name is Caroline and I am the Special Programs Associate here at ProFlowers. I would like to sincerely apologize for any confusion you experienced regarding our partner program. I would be more than happy to discuss your concerns, assist you with anything I can and receive any additional feedback to improve our service. Please contact me directly to discuss, my phone number is [protected]. I would like to assist you in any way that I can.

I had the same issue. Unless you unsubscribe to their service while you are buying the flowers they will charge you every month. There is a class action lawsuit going on right now because of it. I will NEVER buy from Pro Flowers again!

We had recieved a 1.95 charge for Easy Saver. The next month it was there again now this time it was 14.95. This went on for several months until my wife caught it. The Easy Saver offer was never accepted and or agreed upon by us. I lodged 2 complaints on 06-01-09 one at 7:55 and 8:25 pacific standard time. The girl on the phone was aware of the preditory practices from Easy Saver and apoligized for thier way of business and assured me the situation would be cleared up. My membership will be immediately cancelled and all unauthorized payments will be refunded to my credit card. I should be getting a call, a hassle free call, from someone within 48 hrs. I would like an interest credit for the 6 months that my money was taken on the whole amount also put back on my credit card.

Its certainly is a shame because my wife liked the items that were ordered. I would like to know how rampant this complaint is and how many times you had to give money back. Practices like this shed a dim light on a bright company. Our future purchases with your companies will directly depend on HOW WELL this matter is resolved and how sincere you are in keeping us as customers.

My mom received flowers for her birthday from relatives in England using Pro Flowers. The flowers (roses) arrived VERY droopy and never came out of it. When she complained, Pro Flowers issued her a credit. When used the credit to order different flowers (Shower of Flowers), not only did she not get what she ordered, NONE of the flowers in the bouquet were what was listed in the Shower of Flowers description. Again, they arrived very "droopy." We'll see if they come out of it. They are issuing another "store coupon" which she will use with one of the sister companies, and hopefully be satisfied with the product. We will never order flowers from there again!

My boyfriend ordered flowers from these people for Valentine's Day. They left the flowers outside in the below freezing weather, so they were not blooming. It took them a week to bloom. My boyfriend complained and got a refund. We then started getting things delivered to the house. Jewelry, Jupiter Jack, and now membership in two different saver clubs. After calling the bank we find out that all of them are affiliated with Tele Brands. DO NOT order or have anything to do with these people.

My husband ordered flowers for me on www.proflowers.com and today I noticed charges being deducted from my bank account (unauthorized). The debit said something like ... "EASY SAVER" for $14.95 both in July and August. I actually did a search for that dollar amount when I discovered more than one charge.

Anyway, I called [protected], got a woman named 'Donna' on the phone, managed to keep my composure and so did she. She was extremely pleasant and kind and was more than willing to drop all charges, refund my money back into my account, and said it'd take anywhere from 7-10 business days.

As mad as I am that my husband was tricked into not reading the fine print and just clicking to wrap up ordering me flowers because he was scammed, it's nice to know that if you do call these ppl, that they will be pleasant if you are pleasant to them. AND, I called first thing in the morning - as soon as they open at 9AM, so maybe that helped a bit too.

Unfortunately, as beautiful as the flowers are from www.proflowers.com, NEVER AGAIN!

I orderd a $19.99 arrangement and by the time the billing was done it came to $32.97. They came from FedEx in a box mind you. The quality was terrible. Wilted and the flowers were small and lasted all of 3 days. They told me I qualified for a shipping rebate so I checked it out and it was through another company that charges a monthly fee and when I tried to connect with them I got nowhere. Never again will I order flowers from ProFlowers. I learned my lesson real quickly. Just wish I knew before hand about the lousy service and products..

I can only add to this list. My daughter's boyfriend ordered flowers to be delivered to my daughter on their anniversary. He lives in Germany. She is visiting in Utah. He just called me because there was a charge of EUR1.30 on his credit card and his bank was suspecting fraudulent activity. He had also received an email from ProFlowers stating his credit card had been declined. I called ProFlowers and spoke to "Minder". At first she claimed no knowledge of the EUR1.30 charge origin but the relented when I kept probing. She tried to explain the Easy Saver action and offered to call to have the "membership" cancelled. After I hung up I checked for Easy Saver Rewards on line and found these pages. I called ProFlowers back to express my outrage. I am surprised no one has been able to stop this company's practices after all these complaint. Please call the Better Business Bureau or file a complaint on line.

IF you have every bought anything from proflowers.com or are planning to buy anything from them BEWARE. heres what they do. After you place an order at proflowers.com, they will send you an email offering $15 your next order. BUT THERE IS A CATCH. in order to receive that they send you to a website where you enter your email address and zip code. HERE IS THE CATCH. what your actually doing is signing up for easy saver rewards, which will charge you 14.95 a month.

i was charged 86+ by easy saver before i realized what was going on (yeah shame on me for not paying better attention). There is hope however. If this has happened to you ASK FOR A REFUND. Easy Saver has a customer service number: [protected]. If your not given an option to be sent to a customer service rep. hit ZERO and you will be transferred to one.

Proflowers service and product were intially fine, they knowingly participated in a scam on us. My wife went to the Proflowers site to order some flowers for Mothers Day. Apparently she entered her email for a 10% discount and this automatically signed us up for a $15 a month charge from easy saver. It is not common practice for the mear entering of an an email address to constitute a contract. Also, we neither knew we were signing up for such a service nor knowingly agreed to it. In short Proflowers helped Easy Saver scam us. I've let Proflowers know they have thus not only lost our business but we will make a point of spreading the word to family, friends and via the internet.

Sincerely,
Darren and Tracy McCammon

I have been billed by Easy Saver Rewards (EASY SAVER [protected] PA) for $14.95 per month since making a purchase on Proflowers.com. Easy Saver is apparently associated with ProFlowers and I inadvertently signed up for their 'services' while placing my order. They claim that I requested to be a member when I replied to an email after placing an order. I do not recall replying to any email or asking for the service. Obviously, their business practices are disingenuous at best, since I, and many others, have been fooled by this blatantly unethical business practice.

I have discovered that I was not the first one.How is it possible that they keep going on with their "business".

Regards

This charge appeared w/o explanation and unauthorized, initially for $1.95 in April 4, 2009 It then appeared @ $14.95 on May 5. I just noticed it this month. I did a search and found this site that others had the same problem. I called Proflowers and informed them to take me off their customer list and about Easy Saver authorized charging. Tomorrow I will contact Easy Saver. For those of you who complained on this site, I really want to thank you. Someone should be put in jail! I didn't check any box to authorize membership to a 3rd party!

You buy the flowers from pro flowers then they offer you free shipping. You get transferred to the free shipping site and they sign you up to receive a rebate on the flower shipping. About two months later only to discover that you've signed up to a membership that dings your credit card or debit card monthly regardless of purchases. I didn't catch it till the second month. They said that one of the charges would be refunded. $12.97. Not the amount of money but the idea. A total scam.

Big scam!, buy flowers was fine but at the end it says you qualify for a $15 credit on order or a shipping rebate. Bullcrap! After order complete it says confirm your free shipping or rebate and then the fun began, . Next thing you know you click where it tells you and then bam you have just signed up for a huge EASY SAVER REWARDS scam. They automatically charge you a dollar to paypal or credit card what ever you are using and then a $ 14.95 charge monthly. Don't click and stay away. I will tell you that the next day I got a call from paypal to let me know there was unauthorized transactions on my account and long and behold EASY SAVER REWARDS tried to withdraw two seperate transactions, 1. for $300.00 and 1 for $100.00. Stay away and best advice stay away from proflowers and go elsewhere.

It is misleading when they show you a coupon and want you to click on it, but the point is that you need to read the fine print before accepting any offer online, or in print.

Just as everyone else listed above, we have all been scammed. When you call, they will agree to give you "2 months" back. If you keep telling them you aren't satisfied, they will continue to increase the months. BE STERN AND CALM and continue to push for ALL of it back. Of the 34 months that I wanted back (yes, I know and I admittedly said I'm an idiot for never noticing the charges - really, I thought it was a subscription to one of my husband's magazines)... of the 34 months ($508.30) that I wanted back, they were refusing to reverse the charges for the full amount. Once I said that I will contact Better Bureau's AND Customer Affairs and have them shut down, they immediately agreed to reverse the charges! I also mentioned that I Googled them and found SCAM all over them. I'm not waiting on my money to be refunded.
So, what do you mention when you call and they refuse you?
* They are a SCAM
* You will contact CUSTOMER AFFAIRS and BBB
* You WILL have them shut down
... you will get off the phone angry and shaky, but at least you'll feel like a boss ;)
Good Luck Friends!

I've been using ProFlowers for years and never had this charge till last Mother's Day - it's been a year now. Unbelieveable, after doing research to find that I've been charged 14.95 for an entire year - this is unacceptable. To think that they have such a scam on the website is crazy. I've never saved any extra money from the ProFlowers website NOR have I ever received anything from this company to reflect anything worth the $14.95 a month. BBB here I come!

I have been scammed the same way by Pro Flowers; they charged $14.95 for 11 months. Thanks to you all, I just called and they immediately gave me a credit for the total amount.

I purchased Strawberries for my wife for Valentine’s Day 2010. I had them sent to her at work. I logged on and transacted this purchase on or about FEB 2nd or 3rd of 2010. The Shari’s Berries transaction was not posted to my checking account until FEB 16th – BUT an EXTRA charge from EASY SAVER service (whatever that is) showed up the day after I conducted my online transaction, and then each month for 8 months, until I just noticed it today (SEP 2010). I called EASY SAVER and took a phone trip to India where the first person I spoke to told me he would refund my $14.95.
I told him that there were 8 charges of $14.95 plus a charge of $1.95 and I wanted the entire $121.55 refunded. He said (nicely) that he could only refund $89.95. I asked – why would I accept that? I wanted the entire amount back – so he got his supervisor and his supervisor agreed to refund the entire $122.55. Now I have to wait and see if my $$$ get refunded.

I have received two different charges for 16.95 per month for the last eight months...total of $271.20 charged to my sons credit card. When I called [protected], they said they would look into it and someone from their investigation team would call me back with in two weeks. No one ever did. I called them back and got another person trying to speak over me and tell me what a great deal EZ Saver and American Leisure had for me. When she finally let me speak to a supervisor, the gentleman told me they had confirmation by the four digits of my telephone # that authorized them to remove this money from that credit card. I have never heard of such nonsence. They now are telling me that they will request special permission for me to hear this conversation they recorded of me giving authorization. I wonder how long that will take? In the meantime my son that is paying his own way through college is wondering if these charges will just start again at any given time. I am completely disgusted.

Always thought that I was above falling for such scams however just learned that the same thing happened to me. I followed the advise posted below, called 1.800.355.1837 and 5 minutes late the problem was gone. As soon as you mention “illegally charged” they don’t hesitate to give a refund. I’m also sending a nasty-gram to Proflowers.com and would recommend that everyone else do the same.

I have the same issue as all of you. I bought flowers through Pro Flowers months ago and I just found out about this! My issue is that I am from Mexico and the numbers every body provide are toll free numbers which I cannot dial from Mexico.

Does somebody have the area code so I can dial from Mexico?

Thanks to all!

So my next billing did have 12 payments of $14.95 credited back onto my account...yeah! So altogether, I had a refund of $284.05 for all of the payments...and the lady I talked to each time was more than cooperative and friendly.

There appears to be a certain irony in having an ad for ProFlowers at the top of a web page of complaints about unauthorized credit card charges as a result of having bought from ProFlowers. And that;s something I will never do again!

txtmaven

Ordered from Shari's Berries for husband on Valentine's day. Called and the customer service was very good. She refunded the three payments right away. I'll make sure they happen within the next 2 -3 billing cycles, but she apolgized 4 times during the conversation. Never received the 'confirmation email' either.
elainec

ProFlowers is obviously making a lot of money from their deal with Easy Saver... scamming their customers for a buck, nice. You should definitely tell everyone about this! I was scammed too, got my money back but I hold a grudge.

it plainly states on the proflowers site u have to sign up with freeshipping.com and or ezasavers rewards to recieve there offers the charges are plainly stated i just think pple dont read the offer in full and look at a good thing and just clik and sign up, , , now a days is anything free on line i dont think so, , , so why not read what ur signing instead of just clicking thinking u have a good thing, , , , , nothing is free in this world any more dont yall no that

I was initially as furious with Proflowers as the rest of you were. But I think your ire has had the desired result.

As of 12/20/08, when I called their # [protected]) they professionally and courteously removed 7 months of charges (which I had stupidly overlooked). No reluctance, no sales pitch, no need for me to complain at all.

Perhaps they will improve their promotion of EasySaverRewards in the future so they don't sucker people in like the rest of us.

Has ripped me off unbeknowst to me. My company charge cards had numberous "rewards" charges that I had no knowledge of; out bookkepper had no reason to question the charges.

In one month, I had 2 @$14.95 from Sahalie and 2 @ $14.95 from Solutions. I'm just now getting the full picture, which will be a decent amount, unathorized by anyone in our business.

How do they continue to get away with this? I plan to never shop with a retailer that uses this service. If everyone would boycott these reatilers, we could perhaps shut them out of business? I think we should try.

Guys if u want ur refunds back just called the emi guys, some indian will pickup and ask him for full refunds he'll provide two first then transfer the call to some consumer guy who is also a indian, and dont give up ask for more refunds, he might offer you till a year and if u ask for more he would transfer the call to another supervisor who can give you your full refunds... during the call dont forget to threaten them with attorney, BBB, and mention that u'll take legal action on them cause thats the magic word. belive me it works 100% !..

maybe you should read the fine print before you click on things when ordering on the internet or listen to the person offering you to join the clubs before you say yes to anything. I have delt with Encore Marketing for a while now and they have been nothing nice to me and their programs are GREAT! I have had a few problems but they have always done what they could to fix it and they have even refunded me my money.

If you order from Orientaltrading.com, it will be somewhere in the fine print or something. I think maybe there is a box checked conveniently for you that you have to discover and uncheck, or they will sign you up for a trial membership for some Easy Saver Program, and that is where Encore Marketing comes in. They will do a charge for one dollar to verify your account, then 1.95 the next month, then 14.95 every month after, so look for that mysterious 1 dollar charge and call that 1800 number, and cancel the membership. Oriental trading is a good website, i thought, but they are obviously in cahoots with these scammers. Such a shame.

A lot of you are saying that you can't get through to anyone when you call the 877 numbers to cancel (877.564.8538/877.844.9554). I did a little research it turns out that they're owned/operated by a company called Encore Marketing International.

So... let's CALL THEM and tell them how big of ### they are for perpetuating these frauds/scams... below is a list of employees and the main number to Encore; if you call a receptionist will put you through to them... CALL THEM NOW IF YOU'RE FURIOUS ABOUT THEM STEALING FROM YOU:

http://www.boriskan.com

4501 Forbes Blvd
Lanham, MD 20706
Phone: [protected]***
Business Development: contactus@encoremarketing.com

Stanley Plotnick — Chief Executive Officer
Steve Klein — President
Kimberli Files — Chief Operating Officer
David Gallimore — Executive Vice President, Sales & Marketing
Michael Dubrow — Executive Vice President, Partnership Development
Sondra Diggs — Chief Financial OfficerSondra Diggs — Chief Financial Officer

---------

This is the contact information of the CEO of Encore Marketing who's behind American Leisure and EZ Saver Scams... contact him to let him know how you feel about him cheating you and stealing your money:

Chief Executive Officer
Stanley Plotnik

+1.301.459.8020
splotnick@encoremarketing.com

Encore Marketing 4501 Forbes Blvd
Lanham, MD 20706
USA

I went to this music site on the web, but I didn't order anything. Now Encore Marketing is taking money out of my account. I don't have any idea how they got my bank account number. I want a refund and I want these people turned in to the BBB. I guess I will have to close my bank account and get a new debit card before they take to much money out of my account. Please tell me what to do. Thank you.

Mary Pemberton

Please cancel me from encore marketing, did not agree to this in the fist place. my email is pharvey3@roadrunner.com

Guys if u want ur refunds back just called the emi guys, some indian will pickup and ask him for full refunds he'll provide two first then transfer the call to some consumer guy who is also a indian, and dont give up ask for more refunds, he might offer you till a year and if u ask for more he would transfer the call to another supervisor who can give you your full refunds... during the call dont forget to threaten them with attorney, BBB, and mention that u'll take legal action on them cause thats the magic word. belive me it works 100% !..

My Letter to my employer after attending an Encore Training

"I am writing to respond to the Encore training that you had us attend. During this training we were told we didn't need to know everything about this program, that we should encourage impulse shopping, that the customer didn't need to hear specifics of this program and to not volunteer any information that isn't scripted or asked for.
When asked about the specific details about the Encore program the response was that we did not need to know them. They stated that there is a three-week training that their customer service attends and as such, there was no need for us to be concerned with the details and this was for our benefit. This says, "We don't want you to know what is going on."
Being fiscally responsible includes not impulse shopping, living within your means, and staying within a budget. When we encourage impulse shopping and pressing customers to spend more than they planned, we are telling our customers: "We don't care about you. Just give us your money."
They mentioned that we should not offer any information that we may have to the customer unless they specifically ask for it. If their product is worth buying then why withhold the information? This says, "We don't want you to make an informed decision."
The reason this is so disturbing is that this business practice is the model that has caused the recession. The model is to withhold specific information that would enable the consumer make an informed decision and then to encourage them to spend beyond their means causing them to no longer be able to afford their life style even as we continue to encourage them to spend more and more.
These are not the statements and actions of a trust worthy Corporation, which is why they probably only rate a C from the Better Business Bureau (my employer rates an A+)."

They do not appear to be trust worthy at all. When we had questions about their program they wouldn't answer the questions, or they would belittle and attempt to humiliate anyone that had a disenting opinion.

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A lot of you are saying that you can't get through to anyone when you call the 877 numbers to cancel (877.564.8538/877.844.9554). I did a little research it turns out that they're owned/operated by a company called Encore Marketing International.

So... let's CALL THEM and tell them how big of ### they are for perpetuating these frauds/scams... below is a list of employees and the main number to Encore; if you call a receptionist will put you through to them... CALL THEM NOW IF YOU'RE FURIOUS ABOUT THEM STEALING FROM YOU:

http://www.boriskan.com

4501 Forbes Blvd
Lanham, MD 20706
Phone: [protected]***
Business Development: contactus@encoremarketing.com

Stanley Plotnick — Chief Executive Officer
Steve Klein — President
Kimberli Files — Chief Operating Officer
David Gallimore — Executive Vice President, Sales & Marketing
Michael Dubrow — Executive Vice President, Partnership Development
Sondra Diggs — Chief Financial OfficerSondra Diggs — Chief Financial Officer

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This is the contact information of the CEO of Encore Marketing who's behind American Leisure and EZ Saver Scams... contact him to let him know how you feel about him cheating you and stealing your money:

Chief Executive Officer
Stanley Plotnik

+1.301.459.8020
splotnick@encoremarketing.com

Encore Marketing 4501 Forbes Blvd
Lanham, MD 20706
USA