Qatar Airways
Reviews and Complaints

my confirmation is 3UJLTD from April 30/2023..QR flight 0833 from BKK arrive late to DOHA and I lost conection QR 0289 To Prague.Castomer service in Doha redirect my flight to Bukhurest ROMANIA bud for lack of information with 3 Qatar emploes and noone in ticket office for 2 hours I lost conection to Prague

I have to buy new airticket to Prague with diferent airlines get there same day because next day have appointment in hospital

I like Qatar AIRWAYS I fly many time and will continue to do,jus now looking for another Flight to Prague and Boston next May2024

Me 70 Years old and on pension I will appraeciate refund for my one day lost time, porchase a new airticket to Prague and many unpleasant situation a specialy in Romania with Qatar emploees

I can be contact by Email...[protected]@yahoo.com

Thank you for the positive settlement

Best regards MILOS

Booking reference 5NF8E0

Flight from Manchester to Doha - rescheduled and informed when at airport - sent to hotel.

Flight from Doha to Denpasar - Was stopped when getting off flight, asked where I was going and told to walk through to transfers - had to spend next 10 hours in airport.

Then extra flight to Denpasar-

Had to fund all food and drinks in Doha and Denpasar

Arrived in Perth 24 hours after original flight time.

I am the carer for my husband who was placed into respite care for this trip. Very stressful having to organize extra support for the 24 hours from overseas.

Also had to pay for extra night/day for dog in Kennel.

Can provide receipts if requested.

Dear Sir/Mdm

I was on this flight with my husband , Lin Ming Hoe he was booked seated at 18E and myself 18F (Ms Ho Soon Kee). Unfortunately, when food and drink were served, the tray was broken (attached photo) and could not display.

We were hence separated away from the original seat . This had been inconvenience us . We were upset.

I do not think this is acceptable as this is the basic display essential board, how could this been neglected. We had chosen and paid for the seat and my husband had to move all the way behind to 25E.

This is my unhappiness feedback and it should be look into by Qatar Airline.

Kind Regards

Ho Soon Kee

I recently traveled with Qatar Airways to Dubai on a family function that was scheduled for Sept. 12, 2023. I arrived in Dubai without any of my 3 baggage on Sept. 11, 2023. Given the situation that checked in even my overnight baggage, I had nothing to wear the next day. Until late in the evening on Sept 12, 2023, I had to pay a taxi fare to and fro from Rove Marina to the airport to pick up my baggage since I was unable to attend the family function I traveled for. I hereby write to submit a claim for reimbursement.

Ahmed Rogers

1717 BATH Road, apt Q 11

Bristol, PA 19007

US

[protected]

[protected]@YAHOO.COM

On my return from Ireland on the 13/09/23 with my wife and 4 children, we had a stopover from Doha to Dar Es Salaam in Kilimanjaro, there was a technical problem with the plane and caused us a 32-hour delay which caused me to miss my flight to Saudi Arabia on the 15/09/23.

I had to pay for another flight to Saudi Arabia on the 17/09/23 causing me to be late to resume my work in Neom project which my area director was not pleased about.

Not only the cost of booking a new flight to Saudi but also 2 days income was lost.

How can i go about reclaiming these expenses?

Booking reference: DUB-DAR 3R9UA4.

I flew with you guys on Aug. 26, 2023 from PVG - DOH - BOS, and my luggage is mishandled. I filed a report to the Qatar Airways office at BOS arrivals. They said that they would email me for the next steps, but I never received any emails. Could you check that and see what's going on? My luggage is examined as unrepairable by the luggage company. So I would like to know what are you guys going to do about it.

Hi,

I am writing to know the status of my delayed baggage which was supposed to be delivered at my residence. I have already made 2 visits to the airport to collect my baggage but unfortunately there is no trace. Also, I have tried to track my delayed baggage with the links provided but still there is no information available.

I have attached my e-ticket and the property irregularity report slip for your kind reference.

Looking forward for a prompt response.

Thanks and regards,

Alpesh Prajapati

+[protected]

Hi,

please refer to the booking confirmation in attachment.

The flight has been delayed and we landed in Abu Dhabi, instead of Sharjah, which is at the opposite of the place we were going.

This caused us a financial loss and increase of stress.

According to the law, we are entitled to the refund of our tickets.

Thank you for proceeding to the refund.

My booking was on 16th August,2023 from Kolkata (QR 541) to Doha and onward journey from Doha to Birmingham (QR 0033).The Flight from Kolkata was delayed and as a result I missed the connecting Flight to BHX.Everything was totally disorganised in Doha with gross pandemonium.

I had two options,either to stay back in Doha for the day to catch the flight next day or catch the Heathrow flight that day.I had to reach Birmingham that day as I had to be with my daughter to provide child care for her infant twins.

I had to board the flight to London (QR1) reached in the evening,reaching Birmingham late evening by personal transport.

So my contentions are -

1) My Ticket to Birmingham being more expensive than London, should be reimbursed.

2) As I have had to arrange personal transport to Birmingham,it also should be reimbursed.

A Claim of 400 pounds is being made

I write with reference to the above flight on 11th July (initially to Doha, then on to Bangkok) the flight was delayed by almost two hours (which I appreciate may not be the fault of the airline) but it did mean that I missed my adjoins flight the following morning to Bangkok and was made to wait until later to that evening before I could eventually get the adjoining flight.

I admit that the airline looked after us all very well by supplying a hotel and food until our flight was ready, however my partner who had already spent over twelve hours travelling from her home to Bangkok then was forced to wait another twelve hours for me which was incredibly discomfortable for her.

I have received an email from yours self requesting a review (which I am hesitant about doing as I didn’t want to sound disingenuous)

However their are a couple of things that i will tell you privately (rather than broadcast it publicly)

Firstly the amount of time it took to clean up after eating was probably slightly to long to be honest (and no slur on your staff who were brilliant on all four flights) but maybe the cleaning up could’ve been quicker.

The one hours free internet signal didn’t really exist and some airlines do give full Wi-Fi coverage for the wholesale duration of the flight and maybe something Qatar airlines should consider doing.

I have decided to share these thoughts with you privately.

Yours Sincerely

Paul Knight.



I want to bring to your attention several issues that I encountered during my recent flight:

The onboard folding table was broken and not functional.

The windows were dirty and needed cleaning.

The TV in my seating area was not functioning properly.

The flight experienced a delay of approximately 2 hours before takeoff.

I believe it is important to address these concerns to ensure a more satisfactory experience for passengers in the future. I was in a business trip for 3 days, where I missed my first dinner meeting on the day off arrival due to flight delays. Your attention to these matters is greatly appreciated.

Thank you.