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Rakbank / The National Bank of Ras Al Khaimah review: Rak bank credit card

Ramya Laya of US

Jan 17, 2024 10:32 am EST

Verified customer

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Hi Im mistakenly take rak bank credit card before 6 month. Bcoz of job changing and medical issue I can't pay my due for last 2 month. And I lose my job also. But customer care person keep calling me and telling me to pay today. When I can't pay for 1 st month I clearly told them I need some time to pay bcoz im in my home country for medical issue. They keep sending emails they will take actions against me. I told them to pay by 2 weeks later. They are keeping telling me to pay. I told them I don't even have single aed how can I pay today. They said ask your friends or get from anyone but pay today. I'm responding to calls and replying emails. Bcoz of them only I left my lost job.they came for visit and I faced so many problems. I'm really depressed bcoz of these. I told them to convert my due to emi. They said pay the whole amount then only interest will stop. You have to pay. They don't understand my situation. They only tell me pay pay pay ..all I'm asking is time only. For sure I will pay. But that persons keep calling me. I'm mentally tired of this. I don't know what to do. My number is +971 [protected]. Anyone please guide me how to rejister a complaint.

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Rakbank / The National Bank of Ras Al Khaimah response

Jan 19, 2024 5:18 am EST

Rakbank / The National Bank of Ras Al Khaimah customer support contacts

Phone numbers

+971 42 130 000

+971 72 064 444

Address

P.O. Box 5300, RAK Operations Centre, Emirates Road, Ras al-Khaimah, AE

Website

rakbankdirect.ae

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Dear Ms. Ramya,

Thank you for your email.

Your concerns are logged under complaint reference SR5620464 and one of our representatives will contact you within 1 working day between 8 AM to 5 PM Monday to Thursday & 8 AM to 2 PM on Friday.

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This complaint has been resolved automatically due to user's inactivity.

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Rakbank / The National Bank of Ras Al Khaimah Contacts

Rakbank / The National Bank of Ras Al Khaimah phone numbers

+971 42 130 000
+971 42 130 000

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100%
Confidence score

Customer Service

+971 72 064 444
+971 72 064 444

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50%
Confidence score

Customer Service

+971 600 544 049
+971 600 544 049

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Head Office

+971 600 540 044
+971 600 540 044

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RAKIslamic Customers

More phone numbers

Rakbank / The National Bank of Ras Al Khaimah emails

mthomas@rakbank.ae

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Confidence score: 100%

Support

reportincident@rakbank.ae

100%
Confidence score: 100%

Support

Rakbank / The National Bank of Ras Al Khaimah address

P.O. Box 5300, RAK Operations Centre, Emirates Road, Ras al-Khaimah, United Arab Emirates

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Nov 19, 2024