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CB Flower Delivery zFlowers flowers never delivered
zFlowers

zFlowers review: flowers never delivered 20

R
Author of the review
10:18 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Had posted this on their Facebook page:
'Thanks for ruining my 1st Valentines Ready Flowers. Your online tracking system states that the flowers were delivered when they were not. Your bogus customer service line doesn't even have anyone to pick up the phone, it doesn't even ring a line and just cuts out. So only option is to email and then you keep saying the flowers were delivered which they NEVER arrived. And your excuse is that if the courier doesn't deliver the flowers it is not your fault. You asked for a delivery fee upon check out which makes YOU LIABLE. You then offer to redeliver but Valentines day is over so what is the point? Now you ignore all emails and I bet you be deleting this post quite quickly as complaints I read a few days ago have also been deleted. YOU FAILED to deliver on your promise, the flowers were ordered on 5 Feb for delivery on Valentines. I'll be going to the ACCC with this, I wished I read the reviews about Ready Flowers earlier because your company is a huge SCAM.'

Minutes later it disappeared. Several friends were reading it and then they could no longer see the message.
Why does this company still operate when there are scores of complaints? It is sickening to keep seeing consumers being scammed of their money and complaints go back 2 years. Why ahs nothign been done about this?

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

20 comments
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Jenn6315
JP
Jun 12, 2014 7:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Same thing has happened to so many of us buy this crappy wanna be company. I want to know too why this company still operates.

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abbycrombie
AU
Jun 23, 2016 1:06 am EDT

I have used this site to order flowers on a number of occassions and have never had an issue and they have always been delivered on time - thank you

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owentyers
AU
Jun 23, 2016 1:53 am EDT

very easy and straight forward - only comment would be time it tales from order to delivery

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calebfewings
AU
Jun 23, 2016 2:23 am EDT

Absolutely Awesome. The best place to get flowers. Fast deliver and beautiful flowers

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benforster
AU
Jun 23, 2016 2:54 am EDT

Fantastic, the emails letting me know what was going on were excellent, the item arrived on time, the receiver was happy. All good. Excellent in fact. Thanks

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harrymonash
AU
Jun 29, 2016 12:33 am EDT

"My Daughter loved the flowers and the items included.

It's good to know you can rely on someone when you are worlds apart.

Thankyou."

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siennajerger
AU
Jul 01, 2016 2:50 am EDT

I needed flowers delivered urgently and at very short notice. I called, placed the order and then received the confirmation email advising the order had been delivered within hours. Was great! My boss was very happy with me and his wife was happy too! Life saver! Thank you.

callumfrankland
callumfrankland
AU
Jul 24, 2016 11:10 pm EDT

So quick and easy to use your online service, and I love that you do same day delivery and with such reasonable prices

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Buthrel
US
Aug 17, 2016 11:55 pm EDT

It was excellent and everything worked out perfectly - the flowers were beautiful and looked exactly like they did online - te price wasn't expensive at all! Excellent! Will definitley use them again!

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maddisongillies
US
Aug 18, 2016 11:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yes thank you the flowers were received in tact. The only complaint was that it was a THANK YOU not a BIRTHDAY WISHES.

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davidlaseron
US
Aug 24, 2016 8:21 pm EDT

To choose the flowers and gifts very easy to do, and the delivery was exactly like I requested, very good job!

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RosalieEJeon
Victoria Park, AU
Aug 31, 2016 11:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The service and flower presentation was excellent. My wife really enjoyed the surprise valentine flower. Thank you for your superb services.

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Infees
AU
Sep 05, 2016 12:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I think you're wrong because I very impress with Ready flowers. The range of flowers were amazing and my mum was very happy.
Thank you Ready Flowers!

Strisne
Strisne
AU
Sep 07, 2016 1:42 am EDT

This was an easy exercise with no hitches. A great way to send flowers, hassle free. Easy
to follow steps on website and good follow-up with information re tracking etc.
Flowers were received promptly and much appreciated. thank you.

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Safters
AU
Sep 20, 2016 1:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I've used you twice now in the past few weeks, and both were delivered on time and to the right person. I am half way across the world right now and I love that I know the gifts I send my love will for sure be received.

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KaiCoe
AU
Sep 21, 2016 12:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm happy with your service as we had a passing and flowers were on time

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deanscratchley
AU
Sep 26, 2016 7:02 pm EDT

As always Excellent service, Ive put the link on Face Book and told all my friend what a great service to expect at Ready Flowers.

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charlesloch
US
Dec 18, 2016 7:20 pm EST

My daughter in law was thrilled. She is a fashion stylist and the flowers matched her dining room perfectly! I like that your arrangements are not just plain arrangements but you have cool modern designs too. Thanks ?

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Lucavaccari
US
Dec 27, 2016 7:36 pm EST

The fact that I together with a bunch of friends wanted to urgently buy a creative bunch of wildflowers for a dear friend who is battling tests and therapy to beat her recent news of bowel cancer on the weekend & have it delivered promptly was done so beautifully & efficiently by Ready Flowers on the Monday. Our friend was just so delighted, it cheered her right up. She also forwarded a photo of the wildflower bunch – they were truly more beautiful than the picture depicted on the website. Thank you so much, congrats on a fine job Reafy Flowers! I have used you in the past and will continue to use you in the future

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Hilton Brid
US
Apr 29, 2017 7:30 pm EDT

READY FLOWERS PUT INTO LIQUIDATION
http://pleading.com.au/#LIQUIDATION

  1. zFlowers Contacts

  2. zFlowers phone numbers
    1300 297 730
    1300 297 730
    Click up if you have successfully reached zFlowers by calling 1300 297 730 phone number 0 0 users reported that they have successfully reached zFlowers by calling 1300 297 730 phone number Click down if you have unsuccessfully reached zFlowers by calling 1300 297 730 phone number 0 0 users reported that they have UNsuccessfully reached zFlowers by calling 1300 297 730 phone number
    Australia (local)
    +64 48 880 247
    +64 48 880 247
    Click up if you have successfully reached zFlowers by calling +64 48 880 247 phone number 0 0 users reported that they have successfully reached zFlowers by calling +64 48 880 247 phone number Click down if you have unsuccessfully reached zFlowers by calling +64 48 880 247 phone number 0 0 users reported that they have UNsuccessfully reached zFlowers by calling +64 48 880 247 phone number
    New Zealand
  3. zFlowers emails
  4. zFlowers address
    32c Talbot Ave., Como, New South Wales, 6152, Australia
  5. zFlowers social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
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