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Real Property Management
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1.8 27 Complaints
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Real Property Management Complaints 27

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4:31 pm EST
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My email to the rental company... I would strongly advise you and your managers to review your policy of inspecting homes before they go into the rental program. I have a high degree of knowledge of OSHA standards and health concerns due to animal feces imbedded into the carpet from managing several pet friendly resorts. This was a safety hazard for my...

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9:54 am EST
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My bad experience with Real Property Management: I moved from Phoenix to Las Vegas in January of 2009 to take a new job. Real Property Management asked for the typical first and last month rent upfront totaling $2800. Right before my family and I began moving Real Property Management asked for an additional $1400 security deposit. Their explanation for the...

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8:23 am EDT

Real Property Management They collected the checks fine, but maintenance was difficult to deal with

I had RPM Colorado manage a property of mine over the last year. They collected the checks fine, but maintenance was difficult to deal with. The house was supposed to be cleaned for the tenants (we paid for it), but after talking with the tenants directly, they said the house was dirty. I will say they found great tenants, but they ignored our no dogs rule.

Following the tenants move out in the spring, we took possession of the house again. Several items were found to be broken (including sprinkler pipes, which we paid RPM to winterize). RPM has since ignored me on all follow up issues leaving me to pay them out of pocket.

With the exception of the poor follow up service, they were satisfactory. Part of good customer service is how you follow up with your customers, and I feel their poor follow up gives then a poor ranking overall.

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10:06 am EDT

Real Property Management Do not send them money and do not rent from them

My family an I are another couple who are not happy with RMPM they are in this business just for money, we relocated to Fortcollins an would never have if I knew what I know now we sent our money per person for application they told us we had the place for rent an then they sent a letter last minute an said we don't have the place, thank GOD for the socialworker who helped me, she called them an they said they never got my payment an I had the copies of my money order, my socialworker said they were not nice they were rude an when they found out my husband was a Veteran they had the nerve to ask if I still want'ed the place. RMPM is buying up everything, but if at all DON'T SEND THEM MONEY AN DON'T RENT FROM THEM.

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2:22 pm EDT
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Do not use RPM to manage your property, they do an extremely poor job. Fees are outlandish, and their staff is very rude and unresponsive. Go with another property management company at all costs!!!

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10:19 am EST
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Real Property Management Statement of Retraction

The intent of this posting is to retract all comments I have previously posted regarding Real Property Management Colorado. I am the 26 year old who posted derogatory and inflammatory comments about Real Property Management Colorado on numerous websites and I would like to retract those statements. I had a dispute with the company, and in my anger posted statements regarding my experience. These statements, although opinion, may have been interpreted as fact or as having an underlying factual basis. In which case, these statements may have damaged the reputation of Real Property Management Colorado and Greg Bacheller, one of the company’s owners. I apologize for those comments and I wish they had never been posted. Unfortunately, I am unable to delete these historic postings and as such, please accept this posting as a retraction of all of my prior online postings. In addition, I have signed a copy of this document, which is on file with Real Property Management Colorado and by doing so, I have given them permission to send it to you if you are inquiring about the services of Real Property Management Colorado provides.

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missystime
US
Aug 21, 2010 2:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

lol! what are you scared about? they threaten you? you can't take back the truth girl! you sound like you been threatened...that's the problem with people...wishy-washiness

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12:14 pm EST
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Real Property Management Avoid them at all costs

I moved into this property and have been treated rudely and completely unprofessional since the day they got the first of the money they said we owed. We paid the first months rent and the deposit after checking several times if it was the actual amount that we owed. Later they decided we owed more and left one message about it on my husbands phone. After several attempts to call them to find out what they were talking about and no one answering I came home to an eviction notice on my door. This notice said they made diligent efforts to contact me about the money I owed. They wouldn't call me back or answer their phone but they send a notice saying THEY made diligent efforts. The charge for the notice is $58 and a late fee of $50. So now on top of extra money they "forgot" to tell me about to began with they are charging me another $108 because they chose not to answer their phone and talk to me. I have been called a liar and talked down to by just about every one in that company. I meet one nice person and it was the maintenance man. We I asked if I could speak to a manager or owner about the way I was being treated they informed me that the person I was complaining about was the owner.

I am in a contract for a year and a half with these people but I am telling every one I know never do business with this company. My pastor even tried to reason with them on one of our many issues we have had with them and they were even rude to him. He said my advice is to pay your rent on time and avoid them at all cost. That is not how a company should treat people for any reason.

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Ripposse
US
Jun 21, 2010 9:19 am EDT

Real Property Management cost us a months mortgage due to their negligence in renting out our home. They had 1 rep that was handling our house and she rarely answered her phone or returned phone calls. Most of the time her voice mail box was full and you couldn't even leave her a message if you were interested in our property. The owner denied any wrongdoing even thought their office manager admitted to me that her actions were inexcusable and we should be upset. If you want to have your property managed the way you expect...look elsewhere.

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CE2
Denver, US
Aug 24, 2012 11:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

THEY DISCRIMINATE!

I left numerous message for Wyatt and Susan that were never returned. When I was able to speak with someone finally, I was told they prefer not to rent to "singles". I am a 42 year old single woman, income over 65K/yr with the same company for 7 years and excellent credit, told my Real Property Management that they would not lease to me because I did not have a dual income home. When I questioned this, I was told that I would not be a likely candidate because I did not have a man in the home to fix things when broken. Isn't that the job of the Property Management Company? I was further told my the representative, Susan that this is not the market for rentors and they can afford to be as discriminating as they want to be. In the month that I attempted to have a vieweing of a home, I was consistently denied and phone calls never returned.

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DREA11212
phx, US
Apr 08, 2010 2:14 am EDT

i stongly agree with you asbout their attitude. the only thing they care about is the money. Everyone in the office needs to go to customer service class. WORD OF ADVICE---- STAY FAR WAAY FROM THEM. THE SAME THING IS HAPPENNING TO ME. SAME THING! WORD FOR WORD!

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Overview of Real Property Management complaint handling

Real Property Management reviews first appeared on Complaints Board on Feb 3, 2010. The latest review Service was posted on Jan 18, 2024. The latest complaint Horrible landlords was resolved on Dec 14, 2013. Real Property Management has an average consumer rating of 2 stars from 27 reviews. Real Property Management has resolved 5 complaints.
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  1. Real Property Management Contacts

  2. Real Property Management phone numbers
    +1 (801) 784-5568
    +1 (801) 784-5568
    Click up if you have successfully reached Real Property Management by calling +1 (801) 784-5568 phone number 0 0 users reported that they have successfully reached Real Property Management by calling +1 (801) 784-5568 phone number Click down if you have unsuccessfully reached Real Property Management by calling +1 (801) 784-5568 phone number 0 0 users reported that they have UNsuccessfully reached Real Property Management by calling +1 (801) 784-5568 phone number
  3. Real Property Management emails
  4. Real Property Management address
    1455 West 2200 South, Suite 300, Salt Lake City, Utah, 84119, United States
  5. Real Property Management social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Real Property Management Category
Real Property Management is ranked 22 among 475 companies in the Real Estate category

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