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Reliance Communications
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Reliance Communications Complaints 465

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1:37 am EDT
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Reliance Communications Balance deducted even after getting a recharge of rs 599

i had got a recharge of Rs 599 on 12th july 2012 ..and as per your message the recharge was successful..since then i am not recieving any of its benefits..and my balance is being deducted @ 20 paise /min on reliance std no...i had talked to your customer care executives and had filed so many requests ..after that also no action has been taken to resolve the problem..kindly see into the matter..

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Update by vandana grover
Jul 19, 2012 3:50 am EDT

vandana, mobile no.[protected], inconvenience is mentioned above, ,

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Nirmal Mehta
US
Sep 30, 2016 3:09 am EDT

Sir/Madem,
I am nirmal mehta, my mobile number is +[protected]

My jionee Marathon is theft and I have insurance of my Mobile from Edelweiss. In insurance Company I have given all the documents except Sim Barring Form. For SIm Barring Form I have gone Reliance Store, Priti tower, 60 feet Road, Bhayander (West) 401101 but they are telling they do not have authority to give sim barring form or stamp and signature on the paper then i call your customercare they told me to complaint you by email. So plaese give me the answer where I will get the document. Only because of paper My Claim is pending. please tell me . So Please give me Stamp and Signature on sim Barring Form.
Thank You
Yours Faithfully

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Asmita Michael
US
Jul 08, 2016 12:26 am EDT

The wifi connection from Reliance was prescribed my me last month (June 2016). The assurance given by you esteemed company was that the connection would be functional from the present month (July 2016). For your kind information, this has not taken place. I would further like to stress on the fact that if by giving such sub-standard services, your company wishes to reach greater heights, i am extremely sorry to state that you have been under the wrong assumption. Atleast for customer satisfaction, the company MUST receive calls or revert to the emails sent by the customer. It is only with extreme loyalty and trust that one would have subscribed to your internet package. It has become a mental agony to be constantly ignored by the company. Highly unexpected behavior. Either i need to get a call back on my number ([protected]) or a revert to my email id ( asmichin@gmail.com ).
Thank you.

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Reviewer78226
Feb 03, 2016 9:44 am EST

Sir,
Humble request that i had recharge rs 188 on dtd 28-1-16 and my balance deduct approx. 100 without any reason again on dtd 2-2-16 rs 100 and again deduct approx. Rs 40 without any reason.. Kindly check the last statement of my mobile no .[protected].. And return the same balance in my account ..

With regard
Vijay kumar

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RCOMcare
IN
Aug 03, 2012 12:19 am EDT

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

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RCOMcare
IN
Jul 18, 2012 11:36 pm EDT

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

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11:40 am EDT
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Reliance Communications Not giving proper information

I've recharged to my GSM reliance number with RC 27 which was mentioned in the tariff plan that all local R2R [protected]@10ps/min and i got the confirmation sms too that all local R2R calls be charged @10ps/min.
But after the completion of the call, I've observed that the call has been costed 50ps/min. When i brought the complaint near to the reliance customer care they have said the first call will charged at 50ps/min and from the next call it will be charged as 20ps/min. The next day also I've faced the same problem and again when i spoke to the customer care, they simply said every day the first call be charged as 50/min and then 20ps/min.The customercare were saying that before getting any recharge we have to first call to the customer care and then have to get recharge. How far it's justice to say like tha! Then Y can't you give proper intimation to the customers? I want you to resolve my problem... and to be refund me the lost amount...

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malikbasha
IN
Apr 20, 2016 12:57 am EDT
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Sir,
My prepaid number is [protected], without my knowledge rs.50 is deducted from my account & this is happened for the third time...while calling customer care ...they informed that it is deduction for a international call (Zimbabwe)... Such thing not happened in my mobile also there is no number in my dialed list also...please escalate this issue & refund my deduction... There is no proper response from customer care...please action immediately.

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RCOMcare
IN
Jul 10, 2012 2:23 am EDT

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

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10:55 pm EDT
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Reliance Communications wrong internet billing

Tel No [protected] account no [protected] – Wrong billing

Dear Sir,

The above connection was taken in the name the undersigned and I was regularly paying all the bills in the past. Since the connectivity was not proper, I had requested on Company’s toll free number to close the connection immediately. In spite of that I was getting bills and paid once. But since I was not using the services, I stopped paying the bills raised by the company. Now, company’s consul has sent a notice for a demand of Rs. 1793.65 for which I am not liable to pay. Besides this, I am receiving the threats on my mobile that the police case has been registered and we have to come to Delhi for attending this with a lawyer to face all the consequences.

First of all, I failed to understand that monthly bill can be raised for maximum amount of RS.700/- and if the payment is not made till 8th the next month, connection automatically get closed. Then why the bill amount is extended to Rs. 1793.65 though the services was not rendered during the period.

From the above it is clearly visible that company is using gundas for the undue recovery even prior to exhausting internal avenues. It is not fair and also against natural justice which should be stopped immediately.

Under the circumstances I request you to extend your valuable guidance to deal with such chitting by the company.

Thanking You
Suresh Mundra
+91 [protected]

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Update by Suresh Mundra
May 24, 2012 10:21 pm EDT

Despite of this, to day again, I received a call so called from Delhi Court from mobile no [protected] threatening and abusing in same language as earlier and compelling me to pay the amount immediately otherwise, mishapping with me will be done. Kindly make suitable arrangements or advise me to secure my self.
Your support in the matter will certainly help me to solve the issue.

Thanks and regards

Suresh S Mundra

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RCOMcare
IN
May 20, 2012 4:07 pm EDT

Hi Suresh,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

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10:35 pm EDT
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Reliance Communications device not recieve

one executive came to our office from mahadevi enterprises (authorized channel partner of reliance group through APCCO Group) for selling reliance net connect dongle, , , i have made a payment of rs.1299/- through check, , , as of the day he told that within 7 days i will get my device, , but its more than 20 days i didn't get any device and more over there is no website or any official address of Mahadevi Enterprises on the web...
My CAF No. [protected]., , , , my contact number.[protected]...

My question is that after getting so many complain (in the web)on the same authorized dealer why the reliance people are silent, , , is that the reliance people are being taking money or being bribed...

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chirag.jain201
IN
Dec 05, 2011 10:20 am EST

Hii
M chirag...
n I wanaa tell dat I hv takn reliance net connect from connecindia.Com...
my receipt ID no is 2402
n dy hv nt sended the goa vocher...
n D sevice is so slow dat it does nt work properly...
n caalll dem 50times but dey didnt rplyy...
so sir, I need ur help...plz help me as soon as possible
on net it alwayz comes error in connection

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RCOMcare
IN
May 23, 2012 6:21 pm EDT

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

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RCOMcare
IN
May 17, 2012 7:11 pm EDT

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

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8:45 pm EDT
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Reliance Communications yet unactivated

My mothers reliance prepaid cdma connenction got changed to post paid in reliance gsm smart... , ten days has passed number not yet activated though the rs 99 / - monthly plan is being activated... , no out going facility... , having signal problem also, number always shows out of coverage... (Previously cdma prepaid was nicely performing)
My mother is aged lady & needs mobile as an urgent need... In continuation contact with reliance out let at indrore at mg road (Opp to treasure island mall)... , contacted & met many times with miss preeti / mr bhupendra & mr malkhan singh... , conveyed the matter to caller from reliance on wel come calls... But matter remained unattended... Is this any punishment to us... ?
Pl urgently look into the matter & arrange for activation of number... , pl also activate the monthly plan form the date & time of activation... Contact me on + 91 [protected] or if allowed by mobile signals you may contact at + 91 [protected] also... ,

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RCOMcare
IN
May 23, 2012 6:12 pm EDT

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

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RCOMcare
IN
May 18, 2012 5:18 pm EDT

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternet number if issue still persist.

Regards,

RCOMcare

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RCOMcare
IN
May 17, 2012 5:44 pm EDT

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

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4:17 am EDT
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Reliance Communications without calling deducted rs.25 / - from my reliance prepaid mobile

Fresh compliant
Sir,

My reliance cdma mobile no. is [protected]. this is cdma mobile.

My previous balance is rs. 31 / - in my mobile on 02-03-2012

Today 03.03.2012 recharged rs. 50 / - after deducting some charges it comes to rs. 40/-

Total balance supposed to come rs. 71 / - (i. e rs.31 / - + rs.40/-)

I asked customer care, they sent message regarding balance, it is showing rs. 46 / - only.

I asked customer care, they told me that I called international call no is [protected] on 02.03.2012 at 11.30 p. m night.

I am not called any international call the said time. this number is not in my mobile dialled menu.

They wrongly deducted rs. 25 / - in my balance. they refused to reverse and get back the amount to me.

Please look into the matter and get back the amount to me.

Regards,
N. sivasubramanian
Ph: [protected]

Second complaint
Sir,

Reliance customer care called me from [protected] at 4.52 pm on 13.03.2012. now they told "you have made several outgoing calls to others. because only may be deducted rs. 25/-. we are ready to give outgoing calls list"

I can't accept their reply sir. before customer care told me that you have made international call, because only we have deducted rs. 25/-.

You see sir. one shot they deducted rs. 25 / - from my prepaid amount rs. 71/-. now they are telling you have made several outgoing calls. they are giving now complete reverse statement for to escape from their mistake.

Please take action against him and credit the amount rs. 25 / - to my mobile.

Regards,
N. sivasubramanian
[protected]

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RCOMcare
IN
Apr 04, 2012 1:57 am EDT

Dear Customer.

Our cust service team has informed us that the matter has been resolved. Assuring you the best of our services at all times.

Cheers,

RCOMcare

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RCOMcare
IN
Mar 25, 2012 11:23 pm EDT

Hi N. SIVASUBRAMANIAN,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

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7:16 am EST

Reliance Communications unauthorised charging in mobile connection

I am a user of reliance mobile SIM for the last 6 years and face not serious problems like this one. Nowadays they are deducting from my account without informing me like you are subscribed to this services, Cricket alerts, Astrology, Caller Tunes, news ..and what not.. but surprise is that i have not said them to do so. And one more thing one day my mobile is automatically started the Internet connection and as you know for this also they charge.

I am not feeling happy with their this kind of business, each time when they deduct Rs.30 for ring-tones i have to call to customer care that why they charged me for this as i have not subscribed and then they return my money. This is not a satisfactory business . Till now i have lost so much money which may be about more than Rs.500.

Hope to see a better and serious service from them. Don't charge unnecessary to your customer to earn money.

Yours Faithfully
Bijender Singh
E-mail- [protected]@gmail.com
Mob- [protected]

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RCOMcare
IN
Mar 23, 2012 2:58 am EDT

Hi Bijender,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

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RCOMcare
IN
Mar 10, 2012 7:04 am EST

Hi Bijender,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

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10:12 am EST
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Reliance Communications reliance now stans for r regression e ever l lasting I in a anil ambani n net c connect e empire

This is to apprise you of the fact that no satisfactory response/reply in written has been provided to me till for my complaint (copy attached as ms word document) date except from ambiguous reply from some officials from chairmans office number [protected] mumbai headqrs/chairmans office by many as mr. Pawan bhatt, ms neelam, mr. Ajit and every time new person calls and ask the issue which is not fair as I have to explain each and every thing from beginning wasting theirs and mine time and telecconversation bill. Rather they sent me bill for the same. This explains the height of callousness, unprofessional, derogatory reponsibility on part of officialss / senior officilas of reliance communication. Even if consumer forums will not help general public what to do. The officials may be asked about the lapse in responding, miscinduct of sending bill till complaint is rectified and return my money of 3g data card device along with waiving off bills and cost of my teleconversation to customercare team. The code of conduct is selfexplanatory as & ldquo;res ipsa liquator” and needs rigid action against the erring officials and the same may be communivated to anil ambani for being responsible as captain of ship that is & ldquo;vicariouss laibility” hoping for positive response.
Thanks
Dr anil
As unable to attach file I am directly posting the previous complaintas belows
From: - dr. Anil thakre dated 9th february’2012
Rajouri garden, new delhi.
E - mail: - [protected]@sify. com
Mobile: - [protected] (please call after 4:30 pm as may not be able
To pickup phone before that owing to professional
Liabilities - doctor) *****

An open letter for discussion with mr. Anil ambani who is responsible for ever degrading communication efficiency of his company by his vicarious liability. Reliance now stans for r regression e ever l lasting I in a anil ambani n net c connect e empire

Sir,
This is to apprise you of the fact that I had sent mail to the following [protected]@relianceada. com / [protected]@relianceada. com / idc. [protected]@relianceada. com / rcomappellateauthority. [protected]@relianceada. com / [protected]@nic. In / [protected]@rel. Co. In / netconnect. [protected]@relianceada. com / rcomnodalofficer. [protected]@relianceada. com. Let me give you a brief summary.
I had purchased a broadband connection reliance netconnect 3g data card depicting speed as upto 21mbps on 3/4th february’2012 for rs. 3100 / - as hardware price and plan of rs. 1200 / - approx with download of 15gb datathe sim number was told to me telephonically as [protected] by the executive mr. Manish mobile number [protected] of matrix technologies under caption of relaincewebworld express g-4 rg complex sector-5 mlu dwarka-75.. I want to bring to the kind notice of yours that your so called esteemed company is putting wrong claims by reliance communications to the general public of republic of india by false commitments and promised through false media print or audia or visual by jugulary of the words. As providing of the broadband speed upto say21mbps which then includes 0 to 21 and they succeed that if they are able to provide any such speed from zero upto 21mbps they feel they are safe and also in court of law or appellate authority they are safe. Iwant to emphasis on the fact that since I purchased the said device I have not got speed on an average more then1-2 mbps
With contents attached with this mail. Further to say that I did try to bring the matter to all concernedd and atlast I had to bring this matter to the ministry of information & broadcating / telecom. Itried to approach you on nomber 022-[protected] on 09 feb 2012 at 11:55am but, as no body is telling their name (may be afraid of you) but I presume might be your seceratary who also did not help me just asked the concern, noted my mobile and rudely put down the receiver. It is what that is welcome to your customer who made you achieve the status you got today by blessings of the everlasting and god of words lord jesus, then I am sorry you are as matrialistic then any other human being. You are not anil ambani who should be different and thankful to lord jesus for the gains he has given you with his authority of giving and taking. Details you can have from attachment. I hope you will do justice in his name. Prior to that I did try to talk to the nodal officer new delhi mr. Anuj bahuguna at 11:30am and some executive / his ps mr. Saagar did not connect me to talk directly to him. If such is the behaviour of your officials and ego, I can easily understands yours. Ok, well still, thank you and may god bless you.
Submitting in his name waiting for the day of judgement. This day 9th february’2012 at 12:50pm.
Dr. Anil

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anil kumar singh 207
IN
Jan 03, 2012 3:07 pm EST

The network of this reliance 3g is very low .where ever the company says the speed be 3g like but it sows too poor 2g like . down loading is too slow . i am very much upset about customer care . presently i am at durgapur, west bengal . my mobile no [protected] . it is my personal no . but the data card no be other ;-[protected]. the company taking money like reliance 3g. please consider this complain as urgent .

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5:18 pm EST
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Reliance Communications disconnection - reg:

My account No.[protected], in the name of R.V.S.S. Prasad, I have already lodged complaint along with temporary withhold request in immediate status long back i.e about 7 seven days and the is received by the concerned authorities. It is very unfortunate still it is live. I am not hold responsible in case of subsequent bill raise. Please not that this is my final request which already been raised long back.
Please honour the same.

Than q.

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7:35 pm EST
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Reliance Communications bad network & service

I am a reliance 3G user ( customer) from guwahati, but after installing in my computer at first few days it runs very faster but since 4-5 days it seems a lower than 2g speed, i have recharged of rs 1002 of 10gb doongle pack, so i hv to be used this . but hw can i use this in a very very poor network i can, t understand, even call to customer care ther is no good response. so plz plz give me a suggestion, wht should i do now ...at last new users BEWARE OF RELIANCE 3G ...

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bhavyamehra
IN
Nov 11, 2012 9:51 pm EST

On 27 Oct 2012 a reliance sales representative Mr. Mayank came into my office promoting their 3G Data card.
He commit-ed that the dongle would be Wi-fi supported with HUB.
But after almost a week I received the dongle it was simple 3G dongle MF190.
When I tried to contact him his number is continuously going switched off.
I contacted Reliance Customer Care they told me they do not have any complaint regarding service against their representative.
Now What Should I do?

Details of sales rep is attached.

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VISHALGKV
IN
Sep 22, 2012 5:35 am EDT

NO SIGNAL OF RELIANCE 3G MY 3G PHONE NO. IS [protected]. MY ADDRESS IS 250, SHAHEED BHAGAT SINGH NAGAR, DORAHA, LUDHIANA 141421. MY CONTACT DETAIL IS [protected]

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niservice08
IN
Nov 28, 2011 1:26 pm EST
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i have problem in my Reliance 3g modem. so please solve my problem as quickly as possible

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Nov 20, 2012 4:11 am EST

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Oct 04, 2012 1:13 am EDT

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCom Care

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Sep 26, 2012 4:30 am EDT

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

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topix
IN
May 26, 2012 5:57 pm EDT

Same is the case with me, now a days the word RELIANCE 3G has become an ALLERGY for me. I hate to hear this word.

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guestnew
IN
Jan 28, 2012 7:08 am EST

Here in DIBRUGARH also the Reliance 3G network is so poor. I recharged a Reliance Dongle Pack. But the connection frequently gets disconnected.

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8:22 am EST
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Reliance Communications grievances

Dear sirs,
I have been using reliance prepaid since 2006 but my old sim has been deactivated due to non-submission at the time of reverification. Therefore sirs, I applied for new connection again recently. I was quite content with the services and other value added services but now-a-days services have been ruined and creating us (Prepaid users) lots of difficulties and when we try to shoot troubles through custommer care services they give us absurd reply and sometimes ignore our problems. Moreover, time and again our account balance is being cut off without any informations. Value added services are being activated to my number automatically due to which I have to suffer a lot of my money. But sometimes I get back my money but this is annoying. I'm on behalf of my friends those reliance prepaid subscribers requesting you sirs please kindly check those carelessnesses and provide us with reliance reliable services without hampering customers' patience.
Thank you.

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sarimmallick
IN
Apr 25, 2011 1:39 pm EDT
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hello sir

my number is [protected] i need my call details from 12/03/2011 to 25/04/2011 at my email id sarim.mallick@gmail.com

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RCOMcare
IN
Apr 28, 2011 4:57 am EDT

Hi,

We hope that we were able to assist you with your concern to your satisfaction. For further assistance, you may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

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RCOMcare
IN
Apr 26, 2011 7:06 am EDT

Hi,

We have taken a note of your request and it is forwarded to the concerned team. We will revert to you at the earliest. You may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

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8:52 pm EST
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Reliance Communications sham, skimming

Reliance phone calling cards is a total sham. Calls do not go through at all. I have 71 dollars worth of money left with this company. DO NOT ever buy any product of Reliance. They are fraudulent and corrupt. I was told that they need to investigate why my calls are dropping . The persons I call in India must be hanging up on me!. My 84 year old mother waits for my calls. That is the only person I call to and they are telling me that she hangs up on me! On this alone, I want to file a law suit against them for international fraudulent bussiness services and scam. Is there anyone reading this want to join me ? The owner of Reliance lives in a castle built with fraudulent money generated by theft from hard working peoplelike us.

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Pall
Aug 17, 2008 7:48 pm EDT

Cannot recharge my account because their website is down. Their customer service phone number disconnects if it wrongly doesn't recognize the phone and pin. These Indian companies need to get their act together before they do business in the USA.

Poor customer service and unprofessional and devious business ethics.

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Emkers
US
Jul 19, 2010 7:39 am EDT

Fake calls are charged and no satisfactory answer from customer care. Same day at an interval of 10 min. 3 calls are charged to india while i did not make those.

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8:55 am EST
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Reliance Communications blocked data card but reliance generated bill and claiming for non payment.

Respecteall

I was using a reliance data card in may 2011, due to the very bad service & slow internet connection of reliance modem, i launch a complain and with complete detail i stop the number on 15th or 16th june 2011 and received no bill thereafter.
Yesterday i received a call from tis hazari that reliance has filed for not payment of bill.

This activity of reliance was very abstruse. So i informed TRAI about reliance behavior after the customer blocked the number yet they generate bill and at the end claim for bill payment, this how they are generating revenue.

Reliance should be asked for this ail.

--
Best Regards

Md Haque
Government of India.

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Reliance_Mobile
Mumbai, IN
Sep 02, 2014 7:02 am EDT

Dear Customer,

Kindly submit your details at this link: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

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vimalraj v
IN
Aug 10, 2014 11:33 pm EDT

My number is [protected].
I want to deactivate my internet service for unnecessary deducting charges.
My monthly rental is Rs. 250. but my bill was made Rs. 500 and above for last two months.
Please kindly see this matter and deactivate my net service as soon as possible.
Thank you.
Vimalraj.V

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7:26 am EST
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Reliance Communications mobile number portability - request denial

am reliance CDMA Postpaid customer since 2005, have requested relaince for Number portability to Airtel. My request was denied mention the reason as contractual obligations, Have called up many time to customer care just to understand what is this contractual obligations, The customer care has asked me to visit the nearest reliance web world, I have visited Reliance web world but even they don't have any information what is this contractual obligations.

Would request you to kindly let me know what is this contractual obligations and process my request for Portability, with this kind of harassment making me run from Customer care to web-world having called so many time to customer care office, just want to move out of reliance at the earliest.

Syed Taqi Ali Zaidi
Reliance Mobile Number [protected]

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hinesh
IN
Sep 27, 2015 11:09 pm EDT

Its the fault of agent first 15 days of month the service worked nd then they told that agent has not summited documents. My number is [protected]

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3:21 am EST
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Reliance Communications this company is a scam

Do not believe their technicians are expert. I checked with the National Air Duct association and they are not even a member or certified.
I have my air duct cleaned a week ago and now I smelled pungent odor from the air duct only to find out it was not cleaned properly and they inserted a foam in it. Worst, they offered a lot of add ons and must steps to improve my air duct. I end up paying more than $129.99! This is definitely a rip off!
Beware also of their abrasive telemarketers!

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Reliance Communications Tower failure

Sir
I m mohammad ahmad vill&post rasauli distt barabanki u. p. india. i m very much upset last 15days with the reliance communication. my mobile no is [protected] gsm. last 15days when electriccity gone ur tower is off and network goal when electriccity comes tower started. in this tower having a large generator but ur appointed worker did not his work properly. worker saving diesel and sell diesel cheap rate in other person. in those reason people becomes having networking problems in this area. they did not talk to each other.
My kind request to you please solve my problem. these things mentally harassed me and others.
I need your support in solving this issue.
Regards
Mohammad ahmad
[protected]

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RCOMcare
IN
Nov 11, 2011 5:56 am EST

Hi,

We tried to call you on your phone number but could not reach you as there was no response.

You may also write to us at http://on.fb.me/fzplqp with details for the assistance required.

Regards,

RCOMcare

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2:38 pm EDT
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Reliance Communications about smart card suspension

our smart card number : [protected]
we are regretted to inform that, many more times we have informed to the customer care about our smart card suspension even though there is sufficient period to spare.we recharged our a/c on 1st april 2011 for Rs 1310 /- (yearly pack).but our connection ended on 15 th september 2011.we complaint about this problem to the customer service but they told that we have not informed them about the package.how is it correct ? we know that we can recharge for how much we want but why you have the denomination of Rs 1310/- for an year...kindly do the needful to us also send a favourable reply as soon as possible...
contact no:[protected]

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4:43 am EDT
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Reliance Communications recharge balance not credited

I had recharge my no.[protected] with Rs125 on 10th Oct after getting a offer message that 'recharge with Rs125 and get Rs 140 talk time, offer id OFU, But still the remaining amount of Rs 125 had been not credited in my account.Regarding this i talked to customer care supervisor many time i had got only trans id- [protected](10/10/2011), [protected](14/11/2011), [protected](17/10/2011) and after 15 days of all complain my problem has still as present. Reliance communication always try to make fool their customer by any means. Can anybody solve this?

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RCOMcare
IN
Oct 29, 2011 8:32 am EDT

Hi Ritesh,

We were unable to reach you on your phone number as it was switched off.

You may also write to us at http://on.fb.me/fzplqp with details for the assistance required.

Regards,

RCOMcare

R
R
RCOMcare
IN
Oct 26, 2011 8:51 am EDT

Hi,

We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

In future, you may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

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12:45 pm EDT
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Reliance Communications sms jokes alert service

I have never activated any type off service from Reliance, even afetr that Reliance is deducting amount of @Rs. 7/week from [protected] on behalf of SMS jokes Alert service.

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ASHOK ZHANKARE, MANDSOURE
IN
Jul 25, 2011 11:25 am EDT

Dear Sir,
My Name is Ashok Zhankare Mobile No. [protected] Please Refund of my Balance in lost 8 Months of Every month loss of Rs. 30/- Each Month. I no activated in any other service of my mobile. Only for activated in Message Voucher Service. Please return of my lost 8 Month loss of balance of Rs. 30/- Eeach Month to Rs. 240/- Balance.

ASHOK ZHANKARE MANDSOUR
Mobile No. [protected]

A
A
alok kumar tiwari
IN
Jul 10, 2011 5:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i recharged my mobile rs.40.bt the next day i found no bal. in my phone. i just called customer care to inquire, bt i did not get any responsible answer.my no. is [protected] and my name is alok tiwari.i want my bal. back.its not first time.reliance group did the same many times.

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Gopal Sahoo
IN
Nov 10, 2011 6:20 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Myself Jyostna Rani Sahoo, I am a Reliance GSM user (Orissa Circle), Mobile No. [protected]. From last 6 years I am using Reliance GSM. I prefer reliance because of its low call rates and for so many value added services within same networks. Service was also good, but from last few days its getting worse.

In the month of July and August some amount getting deducted from my account often without any reason(almost 5-6 times). Every time I used to call customer Care and get the amount back after giving so many explanations. But it was getting worse when last week between 3rd to 7th Nov 2011 more than Rs.30 deducted from my account.

This kind of service from Reliance is very pathetic, we are loosing trust on Reliane. If this kind of service continues I will be bound to switch from Reliance to any Other network. Please take this issue seriously and do the needful as the earliest.

Thanks and Regards
Jyostna Rani Sahoo
Mb- [protected]
gk2184@gmail.com

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PK Dash
IN
Jan 07, 2012 6:59 pm EST

hi i bear mob no [protected] there been numerous occasion the co had deducted my money w/o informing me & when asked the customer care at 198 many occasion it was told to me that the system not working and call later and been promised by the rep that my money ll b refund. but i asking why such thing should happen. what ur co rules says & what consumer act says about such incidents plz someone reply to me. i m fed up with reliance service mr ambani r u listening. u need money why dont u ask directly. plz learn some manner who all r sitting in cust care. plz help PK Dash

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RCOMcare
IN
Nov 14, 2011 3:38 am EST

Hi Jyostna,

We tried to call you on your phone number but could not reach you as there was no response.

You may also write to us at http://on.fb.me/fzplqp with details for the assistance required.

Regards,

RCOMcare

R
R
RCOMcare
IN
Nov 11, 2011 8:03 am EST

Hi Chandramouli,

We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

In future, you may also write to us at [url=http://on.fb.me/fzplqp]Reliance Mobile | Facebook[/url].

Regards,

RCOMcare

R
R
RCOMcare
IN
Oct 25, 2011 8:56 am EDT

Hi Hitesh,

We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

In future, you may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

R
R
RCOMcare
IN
Jul 27, 2011 6:13 am EDT

Hi Ashok,

We hope that we were able to assist you with your concern to your satisfaction. In future, you may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

R
R
RCOMcare
IN
Jul 26, 2011 9:21 am EDT

Hi Ashok,

We apologize for the inconvenience caused to you. This is to inform you that your problem has been escalated and our concerned team is working on the resolution. We will get back to you shortly. In future, you may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

R
R
RCOMcare
IN
Jul 12, 2011 5:25 am EDT

Hi Alok,

We hope that we were able to assist you with your concern to your satisfaction. In future, you may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

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9:34 pm EDT
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Reliance Communications Reliance is the biggest fraud. !

Hi sir,

I have a Reliance GSM Prepaid account. It has not even been 3 months after buying it, the R.COM. have started showing their status. These cruel idiots have nothing to do with the customers. All they want is only THE MONEY.
1 week before they deducted my 94rs for no cause, without any confirmation.
And now, for the last two days they are continously deducting 20 rs from my account. This is ridiculous. Moreover, the customer care also dont even bother to understand the situation. First, the customer care call doesnt go even after trying hundreds of time. And even if it goes, the rascals dont help a bit.
I am tired of all this.
Its my last warning to R.COM. If this time they dont refund my money back, i will sure file a case against them in consumer court.
[protected]
Mukesh Golchha.

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About Reliance Communications

Screenshot Reliance Communications
Reliance Communications, often known as RCom, is a telecommunications company in India. It provides a range of services including broadband internet, direct-to-home television, and enterprise solutions. The company also offers wireless communication and voice calling options to its customer base.
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Overview of Reliance Communications complaint handling

Reliance Communications reviews first appeared on Complaints Board on Oct 5, 2006. The latest review Reliance Communications - Excellent Enterprise Solutions was posted on May 15, 2024. The latest complaint network problem was resolved on Apr 15, 2016. Reliance Communications has an average consumer rating of 3 stars from 466 reviews. Reliance Communications has resolved 170 complaints.
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  1. Reliance Communications Contacts

  2. Reliance Communications phone numbers
    +91 223 033 3333
    +91 223 033 3333
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    +91 901 809 0180
    +91 901 809 0180
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  3. Reliance Communications emails
  4. Reliance Communications address
    A Block, 2nd Floor, Reliance Communications Limited, DAKC, Kopar Khairane, Navi Mumbai, 400 710, India
  5. Reliance Communications social media
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