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RestaurantFurniture.net

RestaurantFurniture.net review: horrible business practices 42

M
Author of the review
1:31 am EDT
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Horrible, horrible service. This is not a professionally run company.

They told me weeks after they had cashed my check and a week after they told me my order would be sent that they didn't have my product. They delayed my opening and cost me $$$. Were they apologetic? Nope. They offered no compensation to the fact that they had screwed up my order and then continued to delay the shipment by their lack of communication within their company.

I was told the owner would call me. It's been a week and no call. They told me contradictory things like: one day they say I can get a refund and the next they say its going to be a problem AND my order will ship on Monday, then I'm told on Monday that its a Jewish holiday . Not only is this a horribly run business but this company is very shady. I think they operate under multiple websites like affordableseating.net. I could be wrong but there are so many similarities it's a little weird.

I will never use this company again and I will recommend other businesses stay away.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

42 comments
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J
J
Jeremy Simmons 07
US
Sep 14, 2022 2:37 pm EDT

Bought restaurant chairs. The chairs I got were as described but arrived four days later, and I was in a rush because I was re-opening...

T
T
Timber Mulroy
US
Sep 14, 2022 9:42 pm EDT

From order to delivery, the customer service has been great. The chairs we got are high-quality and reasonably priced. Highly recommend them!

  1. RestaurantFurniture.net Contacts

  2. RestaurantFurniture.net phone numbers
    +1 (888) 409-1115
    +1 (888) 409-1115
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  3. RestaurantFurniture.net address
    655 Deerfield Road, Deerfield, Illinois, 60015, United States
  4. RestaurantFurniture.net social media
  5. Andrew
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    Nov 19, 2024
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RestaurantFurniture.net Category
RestaurantFurniture.net is ranked 147 among 372 companies in the Furniture Stores category