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The good, the bad, and the ugly - discover what customers are saying about Toro

Welcome to our customer reviews and complaints page for Toro . We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Toro .

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Toro 's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Toro , or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Toro . Your feedback is an important part of our community and will help others make informed decisions.

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3:43 am EST
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My name is Elizabeth Naciri. The spring of 2020, I was in the market for a new lawn mower. I own a Toro leaf blower and have been very happy with it for several years. I went to my local Woodstock Mower and Chainsaw store to ask about Toro lawn mowers. I was sold a Toro model# 21320 [protected] 21" Recycler/Rear Bagging Lawn Mower for $269. I was given very...

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10:25 pm EDT
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My Toro model 21332 lawn mower used only twice failed to start this summer it was run dry and stored in dry location. Purchased last year $440+tax. Took to nearest service rep paid $60 to be told its a fuel problem and repairs are not warranty covered. Huh. Took home, $150 carb cleaning to much money. Did a little research online found this is a common...

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7:34 pm EDT
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Toro toro lawn mower 7.25 briggs and stratton engine.

Never used this mower the first year I bought it. It died this year after with barely 6 hrs of light use. The store refused to give me back my money, and replaced it, with the same brand but 2 wheel drive instead of 4. This one died after only 45 minutes of use, I went to use it today and it won't run. I want my money back. I will be forwarding this to the BBB . I will never by another mower at Home Depot.

Marietta Schmid

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11:03 am EDT

Toro Lawn mower 20370 / serial # [protected]

Purchased lawn mower from Home Depot several years ago. Started working out of town, so had someone cut grass. Tried starting it several months later & it would not start. Took it to repair shop. They said that the gas was to old, that's why it would not start. They fixed it. Started after winter. Again, out of town. Again tried starting it and it does not start. This is crazy. Lawn mower is only 3 years old! My last Toro was much better than this one. Guess I need to change brand to a more reliable lawn mower.
Toro model 20370 / serial # [protected]

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1:16 pm EST
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I purchased a Toro Recycler 22″ lawn mower (MODEL #20332 SERIAL#[protected]) in November 2010 which had a full two year warranty for everything to include guarantee of first pull it will start. Well in August I could barely start it and the transmission broke on it so I called Toro and they sent me to a local repair shop to get it fixed. The shop is called...

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