CB Telecommunications Rogers Communications Threatening text messages

Rogers Communications review: Threatening text messages

rjrown of Dauphin, CA

Jul 05, 2024 4:00 pm EDT

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A loyal customer for over 10 years, and it looks like the end of the road for Rogers.

Four the past few months I have received threatening text messages of my service to be suspended and hock up fees. To make things clear I pay my previous amount owing the following month as I get paid only once a month, I’ve been doing this for going in 10 years. I keep talking to a live person as to the annoyance. Enough already along with calls from sources whom I don’t even know calling me. Representatives don’t care and said it’s my choice and it’s policy. Customer service is not the greatest at best. Trying to get a hold of a real person is well… good luck.

Recommendation: Don’t use them, bad experience

Rogers Communications response

Jul 06, 2024 3:32 pm EDT

Rogers Communications customer support contacts

Phone numbers

+1 (855) 381-7834

+1 (416) 935-5555

Address

333 Bloor Street East, 7th Floor, Toronto, ON, M4W1G9, CA

Website

www.rogers.com

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Hi rjrown! I would recommend you to message us via social media (X ( formerly Twitter) @RogersHelps or on Facebook.com/Rogers) for account support. I understand we all have different pay days but if a payment is received after the due date it could result in late payment fees being accrued. If there is a balance owing on the account you could potentially get dialer calls as well. Would it perhaps be possible for you make the payments on time with a credit card and then pay off the credit card instead? Please don't hesitate to message us for further assistance. ^zf

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The complaint has been investigated and resolved to the customer's satisfaction.

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Rogers Communications Contacts

Rogers Communications phone numbers

+1 (855) 381-7834
+1 (855) 381-7834

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33%
Confidence score

Customer Service

+1 (416) 935-5555
+1 (416) 935-5555

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International

+1 (888) 764-3772
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United States

+1 (800) 787-7953
+1 (800) 787-7953

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Chinese Language

+1 (800) 575-9090
+1 (800) 575-9090

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Pay As You Go

+1 (877) 559-5202
+1 (877) 559-5202

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Billing & Payments

+1 (855) 381-7835
+1 (855) 381-7835

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Wireless

+1 (855) 381-7839
+1 (855) 381-7839

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Internet

+1 (855) 381-7838
+1 (855) 381-7838

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TV

+1 (855) 381-7836
+1 (855) 381-7836

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Home Phone

+1 (855) 381-7840
+1 (855) 381-7840

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Home Monitoring

+1 (866) 210-4059
+1 (866) 210-4059

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Internet, TV, Home Phone, or Home Monitoring

+1 (866) 727-2141
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Small Business

+1 (800) 958-5000
+1 (800) 958-5000

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Enterprise & Medium Business

40019
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More phone numbers

Rogers Communications emails

RogersCommunityForums@rci.rogers.com

100%
Confidence score: 100%

Support

Rogers Communications address

333 Bloor Street East, 7th Floor, Toronto, Ontario, M4W1G9, Canada

Rogers Communications social media
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Nov 20, 2024