Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Appliances Rowenta Steam iron
Rowenta

Rowenta review: Steam iron

J
Author of the review
2:59 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I bought the most expensive model available in my country following very positive comments from people I know.

My iron only worked for a period of one month and then it started leaking water. I took it to store I purchased it from to claim the warranty and they told me that they didn´t have that service and that I should take it to the service center whcih I did.

After waiting for a month they wrote me to say that it was ready... I picked it up and to my surprise in only lasted working for an hour and the same issue happened again...

The following day took it back to the service center and I called rowenta offices to claim the bad service from the center, they told me that they would handle everything for me and not to worry... I asked if it was possible to have a new iron since I had a valid warranty but they said that they had see every option possible to repair it and if it wasn´t, then they would replace it.

From that moment until now, i´ve been waiting and waiting for a month and a half and still I have no answer from them neither to pick mine because its fixed or to get a new iron.

It has been the worst experience to get involved with a very bad company that doesn´t care about customers spending money for their products!

Desired outcome: REPLACE PRODUCT

More
Send message
Copy link
Report
0 comments
Add a comment

More Rowenta reviews & complaints

Rowenta - Rowenta Irons Violate Safety 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Rowenta - Failed to operate 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Rowenta - Steam Iron 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Rowenta - lack of customer service 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Rowenta - Iron 1700w rowenta focus
Rowenta - Nano vacuum cleaner
Rowenta - Turbo silence extreme fan - vu 2631
Rowenta - X force flex 15.6 vacuum
Rowenta - Action be taken against Rick
Rowenta - Severe lack of repair center in Belgium
View all Rowenta reviews and complaints

  1. Rowenta Contacts

  2. Rowenta phone numbers
    +33 974 503 623
    +33 974 503 623
    Click up if you have successfully reached Rowenta by calling +33 974 503 623 phone number 1 1 users reported that they have successfully reached Rowenta by calling +33 974 503 623 phone number Click down if you have unsuccessfully reached Rowenta by calling +33 974 503 623 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +33 974 503 623 phone number
    100%
    Confidence score
    France
    +1 (800) 769-3682
    +1 (800) 769-3682
    Click up if you have successfully reached Rowenta by calling +1 (800) 769-3682 phone number 1 1 users reported that they have successfully reached Rowenta by calling +1 (800) 769-3682 phone number Click down if you have unsuccessfully reached Rowenta by calling +1 (800) 769-3682 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +1 (800) 769-3682 phone number
    100%
    Confidence score
    United States
    +44 345 602 1454
    +44 345 602 1454
    Click up if you have successfully reached Rowenta by calling +44 345 602 1454 phone number 1 1 users reported that they have successfully reached Rowenta by calling +44 345 602 1454 phone number Click down if you have unsuccessfully reached Rowenta by calling +44 345 602 1454 phone number 1 1 users reported that they have UNsuccessfully reached Rowenta by calling +44 345 602 1454 phone number
    United Kingdom
    +61 130 030 7824
    +61 130 030 7824
    Click up if you have successfully reached Rowenta by calling +61 130 030 7824 phone number 1 1 users reported that they have successfully reached Rowenta by calling +61 130 030 7824 phone number Click down if you have unsuccessfully reached Rowenta by calling +61 130 030 7824 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +61 130 030 7824 phone number
    100%
    Confidence score
    Australia & New Zealand
    +43 18 903 476
    +43 18 903 476
    Click up if you have successfully reached Rowenta by calling +43 18 903 476 phone number 1 1 users reported that they have successfully reached Rowenta by calling +43 18 903 476 phone number Click down if you have unsuccessfully reached Rowenta by calling +43 18 903 476 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +43 18 903 476 phone number
    100%
    Confidence score
    Austria
    +32 70 233 159
    +32 70 233 159
    Click up if you have successfully reached Rowenta by calling +32 70 233 159 phone number 1 1 users reported that they have successfully reached Rowenta by calling +32 70 233 159 phone number Click down if you have unsuccessfully reached Rowenta by calling +32 70 233 159 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +32 70 233 159 phone number
    100%
    Confidence score
    Belgium
    +359 70 010 330
    +359 70 010 330
    Click up if you have successfully reached Rowenta by calling +359 70 010 330 phone number 1 1 users reported that they have successfully reached Rowenta by calling +359 70 010 330 phone number Click down if you have unsuccessfully reached Rowenta by calling +359 70 010 330 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +359 70 010 330 phone number
    100%
    Confidence score
    Bulgaria
    +385 13 015 294
    +385 13 015 294
    Click up if you have successfully reached Rowenta by calling +385 13 015 294 phone number 1 1 users reported that they have successfully reached Rowenta by calling +385 13 015 294 phone number Click down if you have unsuccessfully reached Rowenta by calling +385 13 015 294 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +385 13 015 294 phone number
    100%
    Confidence score
    Croatia
    +420 731 010 111
    +420 731 010 111
    Click up if you have successfully reached Rowenta by calling +420 731 010 111 phone number 1 1 users reported that they have successfully reached Rowenta by calling +420 731 010 111 phone number Click down if you have unsuccessfully reached Rowenta by calling +420 731 010 111 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +420 731 010 111 phone number
    100%
    Confidence score
    Czech Republic
    +49 698 5040
    +49 698 5040
    Click up if you have successfully reached Rowenta by calling +49 698 5040 phone number 1 1 users reported that they have successfully reached Rowenta by calling +49 698 5040 phone number Click down if you have unsuccessfully reached Rowenta by calling +49 698 5040 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +49 698 5040 phone number
    100%
    Confidence score
    Germany
    +36 618 018 434
    +36 618 018 434
    Click up if you have successfully reached Rowenta by calling +36 618 018 434 phone number 1 1 users reported that they have successfully reached Rowenta by calling +36 618 018 434 phone number Click down if you have unsuccessfully reached Rowenta by calling +36 618 018 434 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +36 618 018 434 phone number
    100%
    Confidence score
    Hungary
    +39 245 7751
    +39 245 7751
    Click up if you have successfully reached Rowenta by calling +39 245 7751 phone number 1 1 users reported that they have successfully reached Rowenta by calling +39 245 7751 phone number Click down if you have unsuccessfully reached Rowenta by calling +39 245 7751 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +39 245 7751 phone number
    100%
    Confidence score
    Italy
    +31 858 2424
    +31 858 2424
    Click up if you have successfully reached Rowenta by calling +31 858 2424 phone number 1 1 users reported that they have successfully reached Rowenta by calling +31 858 2424 phone number Click down if you have unsuccessfully reached Rowenta by calling +31 858 2424 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +31 858 2424 phone number
    100%
    Confidence score
    Netherlands
    +48 221 168 654
    +48 221 168 654
    Click up if you have successfully reached Rowenta by calling +48 221 168 654 phone number 1 1 users reported that they have successfully reached Rowenta by calling +48 221 168 654 phone number Click down if you have unsuccessfully reached Rowenta by calling +48 221 168 654 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +48 221 168 654 phone number
    100%
    Confidence score
    Poland
    +351 808 284 735
    +351 808 284 735
    Click up if you have successfully reached Rowenta by calling +351 808 284 735 phone number 1 1 users reported that they have successfully reached Rowenta by calling +351 808 284 735 phone number Click down if you have unsuccessfully reached Rowenta by calling +351 808 284 735 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +351 808 284 735 phone number
    100%
    Confidence score
    Portugal
    +40 213 168 784
    +40 213 168 784
    Click up if you have successfully reached Rowenta by calling +40 213 168 784 phone number 1 1 users reported that they have successfully reached Rowenta by calling +40 213 168 784 phone number Click down if you have unsuccessfully reached Rowenta by calling +40 213 168 784 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +40 213 168 784 phone number
    100%
    Confidence score
    Romania
    +7 495 213 3237
    +7 495 213 3237
    Click up if you have successfully reached Rowenta by calling +7 495 213 3237 phone number 1 1 users reported that they have successfully reached Rowenta by calling +7 495 213 3237 phone number Click down if you have unsuccessfully reached Rowenta by calling +7 495 213 3237 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +7 495 213 3237 phone number
    100%
    Confidence score
    Russia & CIS
    +421 232 199 930
    +421 232 199 930
    Click up if you have successfully reached Rowenta by calling +421 232 199 930 phone number 1 1 users reported that they have successfully reached Rowenta by calling +421 232 199 930 phone number Click down if you have unsuccessfully reached Rowenta by calling +421 232 199 930 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +421 232 199 930 phone number
    100%
    Confidence score
    Slovak Republic
    +34 933 063 766
    +34 933 063 766
    Click up if you have successfully reached Rowenta by calling +34 933 063 766 phone number 1 1 users reported that they have successfully reached Rowenta by calling +34 933 063 766 phone number Click down if you have unsuccessfully reached Rowenta by calling +34 933 063 766 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +34 933 063 766 phone number
    100%
    Confidence score
    Spain
    +90 444 4050
    +90 444 4050
    Click up if you have successfully reached Rowenta by calling +90 444 4050 phone number 1 1 users reported that they have successfully reached Rowenta by calling +90 444 4050 phone number Click down if you have unsuccessfully reached Rowenta by calling +90 444 4050 phone number 1 1 users reported that they have UNsuccessfully reached Rowenta by calling +90 444 4050 phone number
    Turkey
    +82 805 234 711
    +82 805 234 711
    Click up if you have successfully reached Rowenta by calling +82 805 234 711 phone number 1 1 users reported that they have successfully reached Rowenta by calling +82 805 234 711 phone number Click down if you have unsuccessfully reached Rowenta by calling +82 805 234 711 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +82 805 234 711 phone number
    100%
    Confidence score
    South Korea
    More phone numbers
  3. Rowenta emails
  4. Rowenta address
    4 Chemin du Petit Bois, Ecully, 69130, France
  5. Rowenta social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
  7. View all Rowenta contacts
Rowenta Category
Rowenta is ranked 268 among 369 companies in the Appliances category
#266 Tristar Products Tristar Products #267 Kenstar Kenstar #268 Rowenta Rowenta #269 Scratch & Dent Appliances Scratch & Dent Appliances #270 Appliance Factory Outlet & Mattresses Appliance Factory Outlet & Mattresses
Rowenta Alternatives
Unlimited Appliance Parts 10 reviews A/C Warehouse 10 reviews RTIC Coolers 13 reviews Nordyne 9 reviews DRF Water Heating Solutions 8 reviews