Ryan Homes review: Water heater

Subject: Urgent Complaint Regarding Water Heater Issues in New House

Date: April 15, 2024

Dear Ryan Homes [protected],

I hope this letter finds you well. I am writing to bring to your attention a persistent issue that I have been experiencing with the water heater in my new house for the past year. Despite numerous attempts to address the problem, it has not been resolved, and it is causing significant inconvenience and frustration for me and my family. Since moving into the house, we have been facing frequent breakdowns and malfunctions with the water heater. This has resulted in inconsistent hot water supply, unexpected cold showers, and disruptions to our daily routine. We have had to resort to temporary fixes and frequent repairs, but the problem continues to persist. I understand that issues may arise with new constructions, but the prolonged nature of this problem is unacceptable. As a homeowner, I rely on the functionality of essential utilities like the water heater, and the current situation is not sustainable. I kindly request that you take immediate action to investigate and rectify the root cause of the water heater issues in my house.

I would appreciate a prompt response and a clear plan of action to resolve this matter once and for all. I trust that as a reputable builder, you will prioritize customer satisfaction and ensure that the necessary steps are taken to address this issue promptly. I look forward to hearing from you soon and working together to resolve this matter satisfactorily. Thank you for your attention to this urgent matter.

Sincerely,

Lidia Lorena Fernandez Casas

102 Alnwick Lane

Martinsburg, WV 24504