The wear glass on my Trailblazer had exploded 3 years ago and my insurance sent me here to get it fixed. When it was done the technician came out and said that he was able to get the bolts and but he put extra adhesive on and if I had any problems come back thinking nothing of it there's a professional here we go three years later it explodes again. So I take it back to them on May 3rd to have a warranty and explain the issue and that there was a technical bulletin issued in 2006 pertaining to the new style of clip that needed to be used and the store manager in Kearns Utah refused to look at my truck refused to warranty it. Come to find out there's actually a clip missing and these clips hold everything together the bracket and the rear brake light all of it sits in one place on the hinge with c clips. Well they didn't do that now I am fighting for a warranty and all I've received is lies from the store manager, cleaning there is no other clips he called the dealership there's a recall I came in May 13th and all of that is incorrect and a downright life. We are going on almost a month here and my truck is not drivable so therefore I have a hard time getting to work and I've missed work due to this. But the complete disregard for the safety and well-being of everyone on the road is astronomical over they don't want to warranty and fix their mistake.
Claimed loss: $800.00
Desired outcome: Refund Do the incompetency and deceit I prefer to take it elsewhere to have the rear glass reinstalled
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