Safelite AutoGlass review: Windshield installed incorrectly...

After my divorce in 2022, I purchased a 2020 Volkswagen Atlas from a local dealership in Prairieville, LA. Excited and eager to purchase my first vehicle without another person involved, I never noticed the windshield not having the Volkswagen emblem on it and CarFax does not put windshield replacements on the history.

Many trips to the Volkswagen dealership in Baton Rouge and thousands of dollars later, my vehicle is only continuing to have issues. Few of the items on the list of repairs: (4) all tires had to be replaced due to improper weight/unbalanced, sunroof seal replaced due to water leaking into the interior portion of the car, both doors on the drivers side have been "tightened" at the hinges, new battery, non-working cruise control due to non-calibrated front camera.

Volkswagens diagnosis... incorrect windshield for vehicle and unable to calibrate until replaced. Guess how much that replacement will cost me... almost $2500!

I finally found out that my cars previous owner replaced the windshield TWICE in less than one year with Safelite... September 2021 and March 2022. I purchased it in September 2022.

I went to the Baton Rouge Safelite location and was appauled at the service I received. The manager basically made me feel stupid for being there and said that the warranty only goes to the purchaser of the windshield. I tried to explain that this was not a cracked windshield needing replaced by warranty, this was an installation error that has caused major issues to my vehicle and money that a single mom of three can't afford! I bought this car to downsize and save money, not have a money pit like this... all because of a windshield being installed INCORRECTLY!