In January 2009, I ordered a snowblower I desperately needed from these people. I paid $679.95. I never received the snowblower, as they claimed the shippment was delayed, then they were different from the one pictured so they had to email everyone a picture to see if they still wanted it. I never got an email from them. In March, I finally told some guy Conner to forget the snowblower and give me my money back. He said sure no problem, I would receive a check within 30-60 business days. Tomorrow is June 1st! And guess what, NO CHECK! I've emailed them too many times to count, and still no response. And when you call the phone number they tell you to email, and then hang up
I'm a single mom, on disability, and I really need my money back.
Can anyone help?
The complaint has been investigated and resolved to the customer’s satisfaction.
My brother originally ordered a 400cc Sand Sniper Dune Buggy. This was a bucket list wish purchase for my brother who has terminal cancer, he wanted he and his wife to enjoy some evening rides in his remaining days. Two days after bank draft cleared ($5750.74 this includes the vehicle, shipping, additional residential shipping, 6 months extended parts warranty) Jake (salesman) calls and said that they did not have this model in stock and it would take a very long time to get from manufacturer, blah blah blah HOWEVER he had a new 800cc Warrior which was bigger, better, blah, blah blah that he could ship out immediately and the price on it was $750 cheaper than what my brother had already paid. Salesman, Jake, said he couldn't refund the $750 but he would issue a store credit. Anyway, my brother let the salesman talk him into the 800cc model being that it was cheaper and could ship immediately. My brother (with my sister in law on speaker phone as a witness) ask if he would have to assemble anything and was told that he would only have to put the wheels on, gas her up, get license plates and go. A couple weeks later is when the nightmare really began... the trucking company delivering it called and said that he would have to come to their terminal (50 miles away) and pick up the product if he didn't have a forklift to unload it with. So much for the extra $295 he paid for residential delivery, huh. He gets it home and the assembling began, the front and rear suspensions had to be assembled and installed before they could think about putting the wheels on (had to recruit some help because my brother is not physically able to do that type of assembling; too strenuous). When they took the plug out of the oil pan out pours brown liquid that looks like chocolate milk? Great Sports said this is standard oil pan filler liquid so as rust will not set up? Anyway, they drained it all out then when they poured the coolant into the radiator I notice the fluid is running out of the oil pan (wait a minute, that's not suppose to happen.). Then the fun part, I called Great Sports, Inc. to get some help. What a joke! They were no help at all. So, my brother had a professional mechanic come and take a look at it and he said that without taking anything apart he could tell it needed a head gasket (3 cylinder), thermostat gasket and an exhaust gasket..And if I was a betting person I would say that the block is probably cracked but I do not know that for certain at this point. Anyway, we passed this info on to the parts department at Great Sports, Inc. and three weeks later my brother received a head gasket for a 4 cylinder engine (mine is a 3 cylinder, did they not look at my paperwork before they ordered the parts!), thermostat plug was twice the size of the one needed without a gasket and GS said that since there were only 800 of the 800cc produced they could not find an exhaust gasket (in other words...they said, too bad, so sad can't help you with that buddy). After tons of phone calls that produced no resolution I sum this experience up by saying, I watched my brother spend over $5k with Great Sports, Inc and they failed to mention that he was buying a 2007 model (not new model as described) 800cc piece of junk that would have to be assembled and that it would not be operable upon arrival! Buyer beware. There are hundreds of other people out there that have been HAD by this company who operates under multiple names. Do your homework before you buy.
DO NOT DO BUSINESS WITH THIS COMPANY!..., I HAD TO TURN THEM OVER TO THE FRAUD DEPARTMENT OF MY BANK...I WAS VERY LUCKY TO GET MY MONEY REVERSED BACK ...They told me they could not except my charge card that I had to send them a photo copy of my check and a photo ID...So stupid me I did...Then what they did was take a computer check and make it out to a different company ( Global Sports ) with your account number and routing no...I was told over the phone that I would get my product 7-10 business days then I was sent a receipt (Finally) that stated 10-15 business days...I did not get the product..Went to my bank told them the whole story..I had to close my account open a new one..since they now have my old account with the routing and account numbers..just to let you know they could keep writing checks to themselves if they really wanted to since they have all this info... I will warn anyone that I know or runinto not to do business with this company...SHAME ON YOU SAFERWHOLESALE.COM
I ORDERED A POOL FROM THI COMPANY ON 6/18/14 AND HAVE CALLED SEVERAL TIMES IN THE PAST 2 WEEKS TRYING TO GET A TRACKING NUMBER WITH NO LUCK AND TODAY I WAS TOLD"I HAVE PRINTED AND SUBMITTED YOUR PAPERWORK TO MY CUSTOMER SERVICE DEPARTMENT AND THEY WILL HAVE A TRACKING NUMBER FOR YOU WITHIN 24HRS." WITHIN AN HOUR OF THAT PHONE CALL I GOT AN EMAIL STATING THAT THEY WILL BE REFUNDING MY MONEY IN APROIMATELY 30 DAYS AS POOL IS OUT OF STOCK. SO THEY COLLECTED 1300.00 FROM ME AND LET SIT IN THEIR ACCOUNTS FOR 60 DAYS AND THATS IF I DO NOT GO THRU THE ISSUES I HAVE NOW BEEN FINDING ABOUT NEVER GETTING THE MONEY BACK. ISNT THIS SOOME SORT OF FRAUD?
This place is a joke. When I called their number for assistance on a product some teenage kid answered and started mocking me. No exaggeration, it was so unexpected . It was literally like talking to a five year old. How is this place still in business ?
IT IS 08/19/2014, I WISH AS MANY HAVE SAID THAT I SAW THIS SITE WAY BEFORE ORDERING MY SON A MOPED. I JUST SPOKE TO "MR.rude connor " OR SHALL I SAY "CONARTISTER" SUPERVISER OF NO CUSTOMER SERVICE FOR SAFER WHOLESALE.
3 MONTHS AGO I PUT DOWN $250.00 USING A ECHECK, NEVER EVER EVER DO THIS, I WANTED TO BUY MY SON A MOPED BUT I HAD TO PUT IT ON LAYAWAY. WELL TRADGEDY HAS HAPPENED TO OUR FAMILY AND I NEEDED THE MONEY REFUNDED BECAUSE KEEPING A ROOF OVER MY KIDS HEADS IS MUCH MORE IMPORTANT THAN A MOPED. AS ONE KNOWS LIFE CAN CHANGE ON A DIME AND IT HAS FOR MY FAMILY.
WELL THEY TOLD ME TO EMAIL THEM THE REQUEST, I DID AND WAITED FOR A PHONE CALL OR EMAIL SO I DID AGAIN AND CALLED AGAIN AND AGAIN AND AGAIN I WAS THEN TOLD TO SPECIFICALLY ASK FOR "ccooonnnoorrr"SIR RUDENESS I ASKED HIM TO PLEASE CONSIDER MY SITUATION AND REFUND MY MONEY, HE ACTED LIKE I TOLD HIM TO SELL HIS 1st BORN HE STARTED RANTING AT ME ABOUT THE RULES OF THE COMPANY THAT HE HAS TO FOLLOW OR HE WOULD LOSE HIS JOB AND ASKED WHAT ARE YOU GONNA DO FOR ME WHEN I LOSE MY JOB.
THE MAN WAS SOOO UNREASONABLE, I ASKED WELL I DO NOT WANT TO GET YOU IN TROUBLE MAY I SPEAK TO SOMEONE ELSE SO THAT THE DECISION WOULD NOT BE ON HIM, HE SAID YOU HAVE COME AS FAR AS YOU CAN UP THE CHAIN. .I REGRET SO SO MUCH THAT I EVER DEALT WITH THIS COMPANY, THE OWNER NEEDS TO REEVALUATE HIS STAFF AND COMPANY POLICIES.
Purchased a motor bike, when it was delivered and was missing an important safety feature. It took
me two months to return the bike I had to get a company that would crrate the bike WILL in the store to satisfy this amount but since I don't have a catalog, its impossible to pick something out.
DONT EVER PURCHASE ANYTHING FROM THIS STORE, THEY ARE RUDE, NASTY, AND DOWNRIGHT MEAN. YOU WILL NEVER SEE YOUR REFUND/ tHIS IS A TWO YEAR ONGOING BATTLE. MY HANDS ARE TIED.
Well let me tell you about this company.
A total free service that gets results. No charge ever.
www.intelligence-operations.info
Is this a claim that you used their service to resolve your situation with this company?
I won a civil suite against them and still cannot get my money, this is a ongoing fight. Someone send me their bank information and information on if they have any items not in peoples hands let in Virginia like storage or even items coming into the commonwealth on trucks. In Virginia with the judgement I can get the sheriffs to take those fast. Please send this information to awestemmons or facebook me at adam stemmons
It was good and pleasant, I got the trike in perfect condition, it was just as described. Arrived pretty quick too.
When i received it, i saw that the axle was hard welded to the frame, even though the parts list said it had a torsion axle. When i emailed for help, i was told they were "always welded" and the instructions were old and wrong by a very insulting person. This axle makes it unsafe to carry passengers or fragile cargo.
I purchased the 6' Four Person Nordic Pine Outdoor Barrel Sauna w/ Sauna Heater from here. It is so perfect, looks beautiful too. We are so happy we purchased it now we can enjoy the winters even by sitting outside in this pretty barrel. It was worth the pay
1 have not received title as of 2/4/2020
2 trike will not stay running appears to not be getting fuel. Starts then shuts off. Has new fuel, and is full . Has spark, Battery full
I ordered a sauna from safer wholesale. It cost $3098. I was charged $270 for shipping. The sauna arrived via UPS freight But the UPS driver told me that the packages were damaged and to inspect closer. I did and realized the roof of the sauna was damaged. The UPS driver told me if I wasn’t satisfied to refuse the package. I then refused the package and immediately contacted safer wholesale explaining that the sauna was damaged and I would like another one sent to me. They said “OK no problem, As soon as we receive it back we will send out another one”. Then out of nowhere a few days later I received an email that I will be charge $940 for shipping the sauna back to them, so they will only return partial of my refund. First off UPS doesn’t charge them anything to them if I refuse the package. Second the shipping back to them would have been $270 at the most. This is a complete and utter scam by this company. Look at their other reviews. Do not purchase from them! I’m starting to think they Do this all the time and I’m getting my lawyer involved. this is so wrong. I can’t stand when businesses take it advantage of people. They should be held accountable and I will not be letting this go.
I received my msa300cc 4x4 ATV order 73211, order was submitted,
11/25/2022. my customer # is1121076. Both dust boots on front axles were damaged. I tried e mailing pictures of both sides, cannot get E Mail to go through. I would like them replaced.
James D Gore
20510 Post Oak Rd
Kellyville Oklahoma 74039
[protected]
jkllyvll@aol.com
They told me the trike kit was motorcycle specific. It is not. They told me that it would fit my motorcycle. It doesn't. It would take major modification to make it fit. They won't make it right. 2500 down the drain. I was told that I'd have to pay to ship it back to them.
Sent wrong parts wrong frame need to buy new mounting hardware and have my frame extended to work on my motorcycle they will not help me