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CB Department Stores Saks Fifth Avenue Ill fitting sandal that caused bleeding blisters
Saks Fifth Avenue

Saks Fifth Avenue review: Ill fitting sandal that caused bleeding blisters

R
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2:52 pm EDT
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I purchased a pair of Chanel sandals, they were snug and the sales rep said they will stretch. I wore them around the house and could only tolerate them for a short time. I called the store, spoke with the rep. who said that I should take them to the local shoe repair store and they should be able to stretch them. I did and they said they would not because it could damage them. I wore them a few weeks ago for my granddaughter's graduation and on the walk back to the car after the ceremony, I had bleeding blisters. Had to stop at a local CVS to buy band aids and a pair of socks as we were going to a restaurant for lunch and I walked into the restaurant with only the socks, could not bear to slip the sandals back on. I went back to the store a few days later and spoke to a manager by the name of John who refused to help in any way because they were already used.

Claimed loss: $1,300.00+

Desired outcome: Either a refund or a store credit

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  1. Saks Fifth Avenue Contacts

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    +1 (877) 551-7257
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  4. Saks Fifth Avenue address
    225 Liberty Street, 31st Floor, New York, New York, 10281-0097, United States
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  6. Maria
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    Nov 21, 2024
Saks Fifth Avenue Category
Saks Fifth Avenue is ranked 12 among 67 companies in the Department Stores category