Menu
For Business Write a review File a complaint
CB Department Stores Saks Fifth Avenue Instore and Online"25%" off sale
Saks Fifth Avenue

Saks Fifth Avenue review: Instore and Online"25%" off sale

J
Author of the review
6:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

WOW, what a terrible experience I have had with this company_absolutely HORIBLE Customer service - ONLINE and INSTORE.

I went into the Location in Camarillo California, Purchased a very expensive suit and the next day, the ONLINE Sale for 25% off happens ON my suit purchased. - I asked the Manager in the store for assistance, and they wouldn't even speak with me - they had a clerk tell me they cannot honor the sale - said it would happen over the weekend ? I see it all online now! - Sadly, I purchase the suit and need to have it fitted/tailored. - or i would return it! -what happened to keeping your local customers happy? Why wouldn't you have a sale that is honored instore and online at the same time?

Then when I went to call the "corporate office" to see if I can get assistance, and all i was sent weas to a call center in the Philippines, and offered NO Help or any manager i can speak with. What a joke! I will NEVER order from your company again - ALL BUY's BEWARE - this is not a friendly business and doesn't care for their customers.

Desired outcome: I would like to have my suit credited for the additional 25% off sale ONLINEPlease contact me at 818-585-9710Thank youJustin Duganne

0 comments
Add a comment

More Saks Fifth Avenue reviews & complaints

Saks Fifth Avenue - lost packages 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Saks Fifth Avenue - boo to saks 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Saks Fifth Avenue - horrible service 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Saks Fifth Avenue - Online scam 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Saks Fifth Avenue Contacts

  2. Saks Fifth Avenue phone numbers
    +1 (877) 551-7257
    +1 (877) 551-7257
    Click up if you have successfully reached Saks Fifth Avenue by calling +1 (877) 551-7257 phone number 0 0 users reported that they have successfully reached Saks Fifth Avenue by calling +1 (877) 551-7257 phone number Click down if you have unsuccessfully reached Saks Fifth Avenue by calling +1 (877) 551-7257 phone number 0 0 users reported that they have UNsuccessfully reached Saks Fifth Avenue by calling +1 (877) 551-7257 phone number
  3. Saks Fifth Avenue emails
  4. Saks Fifth Avenue address
    225 Liberty Street, 31st Floor, New York, New York, 10281-0097, United States
  5. Saks Fifth Avenue social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
Saks Fifth Avenue Category
Saks Fifth Avenue is ranked 12 among 67 companies in the Department Stores category