Menu
For Business Write a review File a complaint
SavedByTheDress Customer Service Phone, Email, Contacts

SavedByTheDress
Reviews and Complaints

www.savedbythedress.com

Learn how the rating is calculated

1.2 10 Reviews 8 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

SavedByTheDress Reviews 18

ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

SavedByTheDress Beware of SavedByTheDress - No Refunds and "Final Sale" Items!

I want to caution everyone about SavedByTheDress. They don't do refunds, which is outrageous! Like, who would be willing to shell out big bucks on a dress without knowing if it fits them first? They say you can get store credit instead (which is already kind of a bummer) but only if you return the dress within a month and it's still brand new. Most of their dresses, however, aren't even eligible for store credit. They call them "final sale" items, which means if it doesn't work out for you, too bad! This kind of just feels like a real shady way to run a business, you know? Other dress shops are more reasonable and will give you a full refund if it doesn't work out. I think it's just better to steer clear of SavedByTheDress.

Read full review of SavedByTheDress
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

SavedByTheDress Review: SavedByTheDress Website and Service - Fast Delivery, Quality Clothes, and a Sweet Surprise!

So, I was all about the SavedByTheDress website, ya know? I placed my order and low and behold, my dress showed up at the doorstep in just four days! The site promises deliveries in 2-3 days, but hey, four is still pretty quick! And let me tell you, I was stoked when I opened up that package. The dress was totally cute and the quality was way better than I expected. Plus, it had some weight to it, which was a good thing! I paired it with some wedges and it was the perfect length for me (I'm pretty short, so that's always a concern).

And when I finally wore the dress out, I got so many compliments! It was the highlight of my night, for sure. But here's the real kicker: they included a sucker in the package with my dress! I mean, seriously, who does that!? That little extra touch showed me that they really care about their customers and want to make them happy.

Overall, I'm one satisfied customer and I'd definitely recommend SavedByTheDress to anyone looking for quality clothes and great service.

Read full review of SavedByTheDress
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

SavedByTheDress SavedByTheDress Review: Mixed Feelings and No Returns Policy

I bought a dress from SavedByTheDress and I have mixed feelings about it. I should have read their return policy before making the purchase, but I was so excited to get the dress and wear it for a party that I didn't bother. When I received the dress, it didn't look as good in person as it did in the photos online. I was really disappointed, especially because I was expecting to feel confident and beautiful in it.

What bothers me the most is that they don't offer returns. As a company that sells dresses, I would expect them to understand that women come in all shapes and sizes and that not every dress is going to fit or look good on everyone. It's just unrealistic to expect everyone to be satisfied with the clothes they buy sight unseen (without trying it on) and not have the option of a refund.

Instead of a refund, they only offer store credit. What if I don't like any of their other items or if they don't fit me well? I just lost $92.00 and I don't want that to happen to anyone else. In my opinion, it's just not worth it to buy from this company. It's better to stay away and shop somewhere else where you have the option to return items if they don't meet your expectations.

Read full review of SavedByTheDress
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

SavedByTheDress Unhappy Experience with SavedByTheDress: Hidden Return Policy and High Shipping Costs

I recently had an unhappy experience with SavedByTheDress. I ordered a dress and was disappointed with the quality when it arrived. I reached out to the company to request a refund and was informed that they only offer in-store credit for returns. This policy was not prominently displayed on their website, so it was difficult to find.

Furthermore, I was responsible for paying the shipping costs for the return - which added up to $20. When you consider that I paid $8 for shipping to have the dress sent to me in the first place, that's a total of $30 in shipping costs - which is nearly half the cost of the dress itself!

Although I appreciate that SavedByTheDress offers in-store credit for returns, the lack of transparency about their policy and the high cost of return shipping make it a less than ideal option. I would caution anyone considering placing an order with this company to be cautious and aware of these potential pitfalls.

Read full review of SavedByTheDress
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

SavedByTheDress SavedByTheDress Review: Cute Clothes on Website, But Disappointing Quality & No Refunds!

I spent OVER $200 at this online store named SavedByTheDress. I was SO excited to receive my package in the mail - couldn't wait to try everything on! However, when I opened my package I noticed that one of my dresses had a hole in it, and another dress was NOT what I expected. Such a bummer! The other items simply weren't the quality I was expecting when paying that much money. You see, the clothes on their website looked cute, but when they arrived in person, it was cheap quality junior's clothing. You know what I mean? I could have gotten the same quality clothes from Marshalls, TJ Maxx, or even Target for literally half the price! And let me tell you - they DO NOT offer refunds! Only a store credit. Eventually, after a lot of emails (and let's just say they didn't make it easy for me), I was able to get my money back. So, my advice to you is to STAY AWAY from SavedByTheDress. Trust me, it's not worth it at all.

Read full review of SavedByTheDress
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

SavedByTheDress SavedByTheDress Review: Poor Fit for Those with a Larger Chest

I recently decided to check out the SavedByTheDress website to find a new dress for my upcoming event. After browsing through their selection, I decided to go with a size large due to my larger chest size. According to their size chart, I should have been a medium. However, my chest size is around 36 inches, so I figured I should go up a size just in case.

Unfortunately, even with the larger size, the dress was still too tight in the chest area. I was disappointed, but decided to reach out to the company to see if there was anything they could do. To my dismay, their response was that I should have measured myself before ordering. I had stated in my email what my chest size was and what their chest size was for the product, yet somehow it was still my fault that the dress didn't fit properly.

I have now ordered four different dresses from this site and have had the same issue with each one. The dresses are just not made for women with bigger busts. It's frustrating that I have to pay to return these items, especially since I will only be receiving store credit in return.

In my opinion, unless you have the body of a supermodel and fit into everything perfectly, I would not recommend using this site. It's a shame that they don't offer more options for women of all shapes and sizes.

Read full review of SavedByTheDress
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

SavedByTheDress Mixed Experience with SavedByTheDress.com: Unreliable Quality and Censored Reviews

So, I just wanted to write a little review about savedbythedress.com, because I have had a pretty mixed experience with them lately.

First, I will say that I have bought a few things from them in the past and they were totally fine. Nothing amazing, but nothing terrible either. However, one of my more recent purchases was not so great. I ordered a dress for a wedding that looked super cute online, but when it arrived I was really disappointed. Not only was the dress really see-through, but there was actually a hole in it! What kind of quality is that? I was pretty annoyed, so I sent an email to their customer service and explained the situation. But instead of offering a refund or even a replacement, all they said was that they don't accept clothes back if they have holes and that they would only give me a gift card. Ugh, seriously?

So, because I was so unhappy with the dress, I decided to write a review on the website just to warn other people about the potential quality issues. But guess what? They didn't even post my review! It seems like they only want to show positive reviews on their site, which means you're not really getting a good sense of what the clothes are like. It's pretty sketchy to me.

Honestly, I would say to just spend your money somewhere else. There are plenty of other online clothing stores out there with better quality and more honest reviews. I hope this review helps someone out there, because I would hate for anyone else to waste their money on something that turns out to be a disappointment.

Read full review of SavedByTheDress
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

SavedByTheDress SavedByTheDress Review: Poor Quality, Misleading Website, and Terrible Returns Policy

So, I was on the hunt for the perfect dress and stumbled upon SavedByTheDress – thought I hit the jackpot! However, when my dress arrived, I was quite disappointed to find the dress was not as described and displayed on their website. I didn't understand why they wouldn't show exactly what you get online, it's not that hard. When I decided to return the dress - which I felt was justified - I was totally dismayed with their returns policy. First, you have to obtain a label, which is an additional charge to the already high costs for the dress, and worst of all, there is no guarantee of your refund. I found this outrageous! But that's not the end of it, folks. They emailed me stating they wouldn't return my money, but they would give me a gift card to use on their website. This felt like a trap, a scam! I was so frustrated that I replied that I couldn't trust their site, and I wanted the money back in my bank account. But no, they refused!

I want to give readers a realistic picture to help you avoid wasting money and time. Warning: their customer service is ridiculous, and their products are cheap and scratchy. And, to top it off, it took many months of bickering for them to agree to repay the dress cost. So, save yourself the trouble, and please stay away from this website!

Read full review of SavedByTheDress
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

SavedByTheDress Poor Service, Lost Package: My Disappointing Experience Shopping at SavedByTheDress

Ordered a cute dress from SavedByTheDress for my birthday in April, excitedly waiting for it to arrive the day before. Unfortunately, it didn't show up and a complaint was filed. Was told that they couldn't do anything as the package was lost, and it was a real hassle going back and forth between them and FedEx to sort it out. Two months later, found out that FedEx had credited SavedByTheDress but they refused to refund me for my birthday dress, which was really disappointing after all the hassle. Cute clothes but poor service - won't be shopping here again and wouldn't recommend it to anyone.

Read full review of SavedByTheDress
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

SavedByTheDress Disappointing Experience with Clothing Store - Beware of Refund Policies

I was pumped to snag two of their dresses for my big trip in May. But when the parcel arrived, I was quite disappointed; there were a couple of mishaps. It turned out that one of the dresses did not fit me, and, by the way, I did happen to use a $15 coupon code, so my bill totaled to $91. As I went for some clarification, I observed that only the store credit was issued for refunds, which I didn't notice earlier. Consequently, I sent the $64 dress back on the last day of May. However, I never received an email about the return, and I was pretty sure my account will be credited too. In mid-July, finally, I messaged them expressing frustration, and the only response I got was that my refund credit would be issued when they receive the return.
But it didn't stop there, and I had to make several contacts until I talked to someone telling me that my return tracking number was received. To my surprise, they only credited me $54.94, even though I utilized a coupon code and did buy another item. According to the company's response, it seems my coupon code had been declared not valid.
They didn't provide me with a full refund! This is outrageous, and it's a terrible way to conduct business, man. Not only did I lose my cash, but I couldn't even get my entire money back while returning the product, double whammy! As a result, I wouldn't recommend them to anyone, and you should beware of the store's policies- it's bad enough that you can't recover your money, and who knows if they'll give you the total credit for your return at all? So if you're smart, you should stay away from them.

Read full review of SavedByTheDress
Hide full review

SavedByTheDress Complaints 8

ComplaintsBoard
T
5:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

SavedByTheDress Disappointing Experience with SavedByTheDress: Unfitting Dresses and Huge Return Fee

So, I wanted to tell you about my experience with SavedByTheDress. I got excited when I saw their dresses online, so I ordered four small-sized dresses. But when they arrived, it just wouldn't fit me right. So I decided to return them. And guess what? They charged me $20 for that! I don't think that's fair, do you? Honestly, I don't think it's worth buying clothes online at all, but especially not from SavedByTheDress.

Read full review of SavedByTheDress
Hide full review
ComplaintsBoard
D
3:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

SavedByTheDress Terrible Experience: Avoid SavedByTheDress at All Costs

I gotta say, SavedByTheDress is just plain terrible. I mean, come on now! Who doesn't offer refunds? I was so disappointed with my purchase, and now I'm stuck with it. Honestly, I should have known better. But hey, that's on me. I just hope no one else falls for their trap like I did. I'll definitely warn my friends and family about this and make sure they steer clear of this garbage. Seriously, avoid this place AT ALL COSTS.

Read full review of SavedByTheDress
Hide full review
ComplaintsBoard
B
2:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

SavedByTheDress Disappointed with SavedByTheDress: Not the Color I Expected & No Refund

So, I bought this really super cute orange dress from SavedByTheDress, but when it arrived it was like, totally not the bright orange I was expecting. It was more like a kinda peach color if you ask me. I was majorly bummed out because I was planning on wearing it to this party I was going to, but now I don't even wanna bother. And to top it all off, when I reached out to them about getting a refund, they were all "nah ah, only store credit". Ugh, come on! I was like, "Dude, I do not want to buy anything else from you guys after this". Seriously though, if you're looking to buy something from SavedByTheDress, maybe consider looking somewhere else first, 'cause this experience kinda sucked.

Read full review of SavedByTheDress
Hide full review

Is SavedByTheDress Legit?

SavedByTheDress earns a trustworthiness rating of 63%

Generally safe, but check closely before sharing details.

Our conclusion: SavedByTheDress's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

SavedByTheDress has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Savedbythedress.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Savedbythedress.com you are considering visiting, which is associated with SavedByTheDress, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Savedbythedress.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The savedbythedress.com may offer a niche product or service that is only of interest to a smaller audience.
  • SavedByTheDress protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to SavedByTheDress. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

SavedByTheDress Buyer Beware: My Negative Experience with SavedByTheDress

I would not recommend ordering from SavedByTheDress. First off, they only seem to show the good reviews and hide the bad ones which makes it hard to get a real sense of what you're getting into. On top of that, their customer service isn't exactly on point. They won't let you return items for a refund, only for store credit. And if you don't find anything you like, then tough luck. Overall, it's just not worth the risk.

Read full review of SavedByTheDress
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

SavedByTheDress Not Worth It: My Disappointing Experience with SavedByTheDress.com

I gotta say, when it comes to SavedByTheDress.com, I am not impressed. The dresses they sell have got a funky smell to them, like they just came straight from a factory in a foreign land. And let me tell you, when I wore one of their dresses, I followed the washing instructions to a T, but it ended up shrinking so much that it was practically unwearable. I reached out to customer service to see if they could replace it or let me order something else, but they wouldn't give me the time of day. Talk about not standing by your products, am I right?

I've since decided that I will never again order from SavedByTheDress.com. Why bother risking spending my hard-earned money on something that may or may not work out? I'd rather shop somewhere else where they actually care about their customers and the quality of their products. So if you're on the hunt for a new dress, take my advice and steer clear of SavedByTheDress.com. It's just not worth it, trust me.

Read full review of SavedByTheDress
Hide full review
ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more

SavedByTheDress SavedByTheDress: Disappointing Customer Service and Lack of Flexibility

I had a pretty rough experience with SavedByTheDress when I purchased my first dress online. It can be pretty difficult to buy clothes online and know how they're going to fit, and unfortunately, this dress did not fit me well at all. I made the decision to send it back, which fortunately wasn't too difficult. However, I was pretty disappointed when I never received a refund for my purchase.

Instead, they offered me store credit, which just doesn't work for me. I want the money back in my account so that I can spend it where I please. It's frustrating when a website doesn't offer the flexibility to do such a thing. It feels like they're just trying to keep my money.

Overall, I wouldn't recommend shopping at SavedByTheDress. While they do have some nice clothing items, the lack of flexibility and customer service just isn't worth the hassle. If you're going to buy clothes online, make sure you do your research and shop somewhere where you can feel confident in your purchase and where you know you won't have any issues with getting your money back.

Read full review of SavedByTheDress
Hide full review
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

SavedByTheDress SavedByTheDress Review: Poor Transparency and Rigid Return Policy

I recently made a purchase on SavedByTheDress, hoping to get a cute TEAL romper for $60. Unfortunately, when my order arrived, I found out that the romper was actually an OLIVE one! I was really bummed out, because I specifically ordered teal, but oh well, I decided to email their customer service and see what I can do about it.

To my surprise, the customer service representative told me that they use filters to display the colors on their website, and that's why the actual color might differ from what I saw online. I didn't know this before, and I believe this information should be more prominent on their website so that customers like me can make better-informed decisions.

When I asked if I could return the romper for store credit, I was once again disappointed by their response - apparently, because I used a coupon code, I couldn't get store credit! After all that, I'm left with a drab Olive romper that I don't even want to wear. Needless to say, I won't be shopping on SavedByTheDress again. The lack of transparency and rigid return policy aren't worth the risk of getting yet another imposture.

Read full review of SavedByTheDress
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

SavedByTheDress SavedByTheDress.com Review: Poor Quality, Sizing Issues, and Disappointing Customer Service

So, I tried to give SavedByTheDress.com a shot and bought a couple of dresses and a shirt. Unfortunately, the dresses weren't up to par with what I was expecting and the sizing was off. I mean, come on, I can't fit into a dress that isn't even true to its advertised size! So, thinking that it's not a biggie, I returned the dresses. I made sure to put back all the tags because that's just the right thing to do. And when I asked for a refund, guess what I received instead? A gift card. Yes, you read that right. A GIFT CARD. Now, what part of "I don't like your product's quality" did they not understand? It's a bummer because I thought maybe they offer a good customer service, but nope, they failed to deliver. So, if you're looking for quality items and excellent customer service, I'd suggest looking elsewhere.

Read full review of SavedByTheDress
Hide full review

About SavedByTheDress

Screenshot SavedByTheDress
SavedByTheDress is a trendy and fashionable online women's clothing boutique that offers a wide variety of stylish outfits for all occasions. The online store has been is an essential destination for stylish and affordable clothing that meet the standards of modern fashion trends.

The online store boasts of a wide range of clothing collections that include party dresses, maxi dresses, jumpsuits, casual clothing, and the latest in fashion accessories. Each of their designs is handpicked and created with the utmost precision, incorporating the latest in fashion trends to keep their customers looking chic and stylish.

SavedByTheDress prides itself on its ability to provide each customer with an unparalleled online shopping experience. With its easy-to-use navigation and user-friendly interface, customers can efficiently search, browse, and purchase their favorite items with minimal hassle. The store also ensures that its stock is regularly updated to keep abreast of the latest fashion trends, providing an endless supply of fashionable outfits.

In addition, SavedByTheDress provides exceptional customer service to its customers. The store's team is always available to answer customer's queries via email, phone, or live chat, ensuring customer satisfaction at all times.

Overall, SavedByTheDress is an online fashion boutique that offers a stylish and affordable shopping experience for every woman. With their impressive clothing collections, excellent customer service, and a commitment to keeping abreast of the latest fashion trends, customers can rely on this online store to get the latest in fashion.

Overview of SavedByTheDress complaint handling

SavedByTheDress reviews first appeared on Complaints Board on May 13, 2023. The latest review Beware of SavedByTheDress - No Refunds and "Final Sale" Items! was posted on May 27, 2023. SavedByTheDress has an average consumer rating of 1 stars from 18 reviews. SavedByTheDress has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.8
3 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. SavedByTheDress Contacts

  2. SavedByTheDress phone numbers
    +1 (786) 299-5125
    +1 (786) 299-5125
    Click up if you have successfully reached SavedByTheDress by calling +1 (786) 299-5125 phone number 0 0 users reported that they have successfully reached SavedByTheDress by calling +1 (786) 299-5125 phone number Click down if you have unsuccessfully reached SavedByTheDress by calling +1 (786) 299-5125 phone number 0 0 users reported that they have UNsuccessfully reached SavedByTheDress by calling +1 (786) 299-5125 phone number
  3. SavedByTheDress emails
  4. SavedByTheDress social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
SavedByTheDress Category
SavedByTheDress is ranked 92 among 159 companies in the Women's Clothing category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.