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So there I was one evening at 3 AM watching infomercials (never going to do it again as it apprehends my judgement) and after this 60 minute infomercial I was convinced that Sheer Cover is the only thing in existance that would make me appear to have flawless skin. So I called in and ordered the product.
I ordered the RUSH delivery, which was an additional $10 or so, so that it would arrive within a few days. I didn't get for 3 weeks AND I was still charged for the RUSH delivery. I wasn't too upset over that so I let it slide.
I hurried inside my house like a little girl, so excited to test my new, pretty make up. After carefully following all of the instructions, I looked in the mirror and I've never been more displeased. For starters, the pores on my face felt like they were being suffocated! The powder is VERY cakey and I ended up looking like a hideous pageant reject. Needless to say, I felt utterly stupid for actually falling for the ad. I picked up the letter to find the number to call back (which includes, in very small print, an agreement between you and Guthy Renker that a new shipment will arrive and charge you $60 within 30 or so days) and MAN! The girl on the line was acting as though I had just ran over her pet dog! "WHY would you want to return this marvelous product?" "(ahem) you probably didn't follow the instructions correctly." "how about you try this out a couple of more times and see how you like it?" UH, NO! I wouldn't want to subject myself, my skin, or my mirror to that humilition again.
Then she didn't give me an exact date on when I needed to return it. "30 days from when you received it."
Right, but I was away on a trip so I don't know which day it arrived, exactly. "30 days from when you received it." UGH! So I sent it back the next day and hopefully, HOPEFULLY, I don't receive another withdrawl from my account. If that does happen, I can assure anyone who is reading this and all of the complacent reps at Guthy Renker that I will RAISE HELL.
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DO NOT BUY ANYTHING! THEY WILL SCAM YOU! THEY ARE RUDE AND UN PROFSSIONAL! YOU WILL GET RIPPED OFF! THEY WILL LIE TO YOU!
I ordered the Sheer Cover "starter kit" approximately ten years ago and I liked it from the start. I was surprised, however, to receive a shipment that cost over $120 that I did not order. I don't feel this is explained well when you place an initial order. But, I liked the product and continued to received shipments every few weeks and never had any problems until a year ago when I moved. BUYERS BEWARE - Sheer Cover can cancel your membership and refuse to process your orders without your consent or knowledge. Now, to be a member to get their create-a-kit special prices, they actually told me I would have to start over. I would have to order the starter kit (which I don't want) and the $120 kit sent 30 days later (which I don't want or use). The correspondence I received by e-mail is almost comical! They said, "Due to recent activity on your account, any future orders will not be processed." There was no activity because they kept taking my orders and would not send them to me. Unbelievable after ten years of purchasing from these wahoos! Bare Minerals gladly accepted my order.
Hi
Had ordered Shear Cover Mineral make up after watching the add on TV. So I ordered and paid for the delivery.
Some products had EXPIRED and the others were EXPIRING AT THE END OF THE MONTH. THE PRODUCTS SMELT STALE.
On calling customer service, they had no reason to give and kept fumbling. I finally got through to their manager to assured me that if I sent the product back they would send me another delivery. I sent the products back and never received new products for the amount I paid. I spent money on ordering Shear Cover products I never received.
How is one to hold anyone at Shear Cover responsible? They are a sham.
The operator harrassed me about a second charge on my credit card. she said she would charge me again 2x if I didn't except the shipment. I would have considered ordering again but she was harassing me. I will call corporate an write a letter an call back to speak to a supervisor. Her name was carol from Canada
All these complaints about Sheer Cover mineral makeup really surprises me! My daughter and I have used this product for many years now, nearly a decade! I love the weight of it, the color, the feel on my skin, the coverage, the other products, like the concealers, bronzers, and blush. Since you are only supposed to dip your brush in the mineral powder and shake or blow off the extra and apply it lightly, your pores do not get clogged up, so your skin is much healthier. I know that it is the only make up I can wear now that keeps my eczema away! I sell Avon and have tried several of our foundations and my eczema breaks out again. I have "sold" alot of Sheer Cover kits to my friends and many of them are still using it too. I just think it all boils down to sensitive skin issues, and person to person, misuse of the products. I know my daughter and I carefully followed the instructions on the DVD that came with our started kit to achieve the look like Lesa Gibbons and Melissa Gilbert and the other celebs in the infomercial. I am so grateful to this product for all the compliments I get still to this day for how much younger I look using it! Denise, Louisville, KY
I love this make up! I had to try different ways of applying it to find what worked best for me. I put a very thin layer of the concealer over my entire face, and I emphasize very thin. Then, I dab any particular blemishes and proceed with the mineral powder foundation. It stays all day and looks smooth all day. You may have to mix colors to get your perfect shade.
Last month I requested a halt in shipment of the Sheer Cover makeup. I still rec'd another box.
I wish to cancel any memberships connected to me.
Sheer Cover is awful DO NOT TRUST THEM ! There make up is basic .. It is not true that it covers tattoos.. It is standard make up. If you visit the make up stands in the mall they will even tell you that they are trained to sell this make up as medium coverage make up. They get the stars to sell these products so we trust the products, and the stars are just as full of ### as the below standard products they are representing. I cancelled this account in nov 2015 with sheer cover and they are still billing me. I am disputing them for a second time. My credit card company disputed them and credited me back the money they helped themselves to in March but they decided to help themselves to my money again In April. It is impossible to get a hold of someone now. If you must try this rip off product to see it for yourself... get a new credit card... one that you won't use for anything else... so that when you see for yourself you can just cancel the credit card so that they can go F!@##@ck themselves afterwards. and tell everyone you can about how full of ### they are.. and for anyone who has a positive comment about the products they probably just need basic coverage for their face or these ### comments are from people who Sheer Cover is paying to do so for PR reasons... lol thats all... have a great day lol
Anything I've ever purchased from Guthy-Renker has been NOTHING BUT A NIGHTMARE! I still have old Proactiv Solution, Proactiv+ and WEN products. A few years back, WEN had a Class Action Lawsuit (two categories: Tier 1 and Tier 2). I fell into the Tier 2 category & only received reimbursement in the amount of $25.00. No matter which WEN product I used, it made my hair dry, frizzy, my scalp developed some kind of eczema and to THIS DAY I STILL HAVE a couple of small patches! Thank goodness I have a great stylist who recommended I use certain products, tea tree oil and healthy hair/scalp supplements. Ultimately, my stylist did suggest this: "Maybe you could use the left-over products as a fabric softener!" Just too funny, but G-R can't figure out what's what (let along being on the consumer end of this awful scam deal!
This company lies and steals repeatedly. You will never get what you order, never get the truth and they will continue to charge your card without permission . Do not order their products and do not give your information to this company. They will truly steal from you and lie to you repeatedly. I cannot believe Leeza Gibbons would endorse such a franchise. I have been working to resolve this issue for years. It will get cleared up and then they will start sending again.