ShopGoodwill
Reviews and Complaints

I have bought an item from ShopGoodwill website and never received it.
When I paid for the item I was also charged some extra for shipping even though there was nowhere mentioned about that.
But that's not the biggest problem. After I paid I did not get any information about my item and when I contacted the seller he said that he did not receive the money!
I knew he was lying and my bank confirmed that payment did go through.
I still cannot get my refund and ShopGoodwill refuse to help!

I decided to cancel my order as soon as they charged me for shipping. The total shipping cost was even more than I paid for my entire order.
I contacted ShopGoodwill via email and asked them to explain why the shipping was so expensive and they replied nothing! When I asked them to cancel my order they ignored me once again.
So I decided to call these guys and all I got was an empty promise that they'll resolve my issues as soon as possible. Never was resolved and they did not contact me back! Very dishonest company!

I used ShopGoodwill only once and won a rare item! I was so excited about that and thought that I was really lucky. Several days later they contacted me and said that my item is ready for shipping, so I paid them and then they said that it was shipped. When I arrived to pick it up I was told that nothing arrived! Contacted ShopGoodwill and they said that they had no information regarding my order and could not help me with anything. Waited for days and then weeks and nothing ever showed up! I'm extremely disappointed with this website.

I have bought some glass items from the site www.Shopgoodwill.com. I placed the order in May and got it in the beginning of the June. But the main problem was that the items were all damaged, because the seller badly wrapped and the box wasn’t safe for the glass items. I took pics and provided them to the seller, who excused and told me that he wasn’t responsible for the damage. Now he avoids me.

I wanted to win one item on the website www.shopgoodwill.com. I was shocked, because the company took my money for the bids, but there was some unknown user, who was the highest bidder and I have no choice to win it. I sent the question to their support team’s email. But these guys didn’t reply and all my emails and questions went to nowhere. Don’t rely on them and don’t think that they would help you.

People, I only want to warn you that the website www.shopgoodwill.com and their auctions are dishonest. The descriptions of items are wrong on the website. As well as there are hidden users, who post bids in the end of the auction, and you lose everything. But you can’t prove it. I couple of times have posted bids and lost everything. I don’t like this website and don’t recommend you it as well.

This website www.shopgoodwill.com is total rip off. I placed so many bids and tried to win the items couple of times, but each time some new rule appeared. It was impossible to win the item or place the highest bid. There some obstacles and problems, and all this have happened all the time. I just wanted to share my review and warn other people.

I recently used the website www.shopgoodwill.com, but I wouldn’t advise other people to buy from them. I ordered office supplies and some stuff for my pet, but they charged me twice for the delivery. I wasn’t satisfied with it, so I decided to reach the seller and asked to return money. But all my emails were returned back and it was impossible to return money back. As well as I still haven’t received my order, but I posted it two month ago. These people are scammers and liars, who take money and provide nothing. Please post your comments about this company.