Sonic Drive-In
Reviews and Complaints

Sonic manager Tonya is very loud and rude she shows favoritism and tell lies to hiring manager she also is very rude to customer's she complains about àll new employees and show her niece favoritism and she serves unnoticeable busted shake cup and she doesn't switch her candy containers all the way shes very unprofessional ànd she harrass all the new employees everyone else is fine ànd one they she said and i quote "Girl you better move your big out my way before we fight" even after me saying sorry ànd apologize for doing my job so if you get served by her please check your food and cups

I have stopped by the mobile al. Sonic on springhill 4 times. Arrived at 6:00 am this is when they open for business. Waited until 6:20 and the employees just stare out the window at us. They will not take our orders. Get your stuff together sonic what time eo you open..

My 17 yo daughter worked for Sonic in Olathe, KS. Over the course of her 9 months her Store Manager & Assistant Manager took her tips from her saying she was "short" on her tickets. Sometimes this was $100 at a time! There were even times when 3 of the workers where all short over $30 each, heck of a coincidence?! Another time there was an issue where a coupon showed it came off of someone's bill, however, when my daughter went back in the main computer showed the original amount due so the manager told my daughter that he would fix it. The next day when she showed up to work the manager said he could not fix the coupon and it was not fair to make HIM cover it he would split the amount owed with my daughter and he made her pay $16! My daughters hours & the tips she reported were also changed so that Sonic would not have to pay her at a higher wage. Eventually, the local owners offices of this Sonic paid my daughter for stolen wages, etc. but others there were not.
Now I am pissed because my daughter did not receive a W2 from the HQ. I have repeatedly called them and they are giving me the run-around: keep waiting, we haven't received it back, we can't give you a new one, etc. I had to go online to their preparer and pay $10 for something Sonic is to provide my daughter but refused. I want my money back! I am seriously considering finding legal counsel for a class-action lawsuit against them for theft of tips, loss of pay, hours being changed and having to pay for tax papers.

I have tried for at least 6 months to load my son's sonic card. I just went to the website on my laptop and signed in to my account. It states, "The sonic drive in store is temporarily disabled." This is what it has said since I tried last Aug. I have also downloaded the phone app & it says, "An unknown error occurred. The requested action may or may not have been processed successfully. Seriously, this is crap. Why have an app or a website to use if neither one of them work? So I have to go to the drive in and reload my card? I tried that and they said to do it online.

So does this mean that you don't want my business? Get this crap fixed.

In Mexico Mo sonic drive in on Saturday night we stopped in and ordered 2adult combo meals and a kids meal. They had a hard time with the order so was not surprised when it was wrong. First of all we could not understand how this could cost $27+ as they said but when they delivered it there was a extra sandwich that cost $4.49 we notified them and they took the sandwich and the receipt. When they come back they brought $1.10. We said we did not agree with this. They again took the receipt in and said they would check it. After 20 min they had not returned so we left as we were not going to get any more money back.

My son (who is a minor) works at the sonic drive in henderson ky. he has worked there for year and a half without incident until now. on sunday january 24 my son called me from work because another employee by the name of rachel baker used explicit language toward my son and became confrontational against him. a few weeks prior to this incident there was a verbal altercation where she called my son a racist and other names that due to the explicit nature of the names I will not mention. when he defended himself she then slapped him with the back of her hand on his stomach. I have spoken to other employees that have heard the things that she has said and have witnessed her behavior but are intimidated by her. I have another son that works at same establishment as well and she has made derogatory comments about his father to him. I have confronted her and she denies all of it. I insist that this woman be dealt with and will not tolerate her verbal abuse or physically touching my son at work. he no longer feels safe at work while she is there and I would rather that he not be there if she is scheduled at the same time. I would prefer that she be dismissed from her position but realize that I have no say so in her punishment. I however am not comfortable with either of my sons working with this employee. if needed I will contact legal representation.

on Jan 9th me and my family went to sonic on Airways Blvd in Southaven ms we got 2 of the Meal deals for 9.99 . We got 3 burgers and one footlong when we got home the footlong was fine but all the of the burgers smelled rotten we thought maybe we were just smelling something else but as we all three bite in to the burger it was immediately spit out it tasted aweful . I immediately called and a young man answered phone I told him the siduation and he said he would write my name down and we could come get another meal I told him I could not come till around 1000 pm to get the food because we were going to the monster truck show and I didn't have time to come back when I went back my name was not written down and we did not get our meal I will not come to that sonic again if I ever go to a sonic my family was very dissatisfied and we will spread the word of how nothing was done due to someone not following thru with writing my name down I should have gotten his name but I had 3 kids with me who were hungry and we were headed to an event I had my hands full very Disappointed Angie Short

The manager Melanie at Sonic Drive In Church Point Louisiana is not a friendly manager. I secretly shop at sonic at least three times a week and every time I am there service is slow the manager is either fussing an employee showing no professional skills nor respect towards the customers. Last week on Friday and Saturday I went in for my regular order and the service was horrible. I blame management. I do not feel as if she is in full compliance and going off the rules and regulations from kergan brothers. Something needs to be done with the manager immediately.

My wife and I ordered and received a small sweet green tea each on 12/4/2015 around 8:30 PM, from a Sonic Drive Inn in Lexington, NE. I don't know what it was, but it was the worst tasting drink it has been my displeasure to try to drink. It was absolutely awful. Unfortunately, we were driving on I-80 and I did not attempt to drink whatever it was until I was back on road and didn't want to turn around and complain to the management of the store. I shall never order this particular item again. I don't know how Sonic manages its quality control, but if this is any example, they person in charge must have very interesting tastes.

I have been going to Sonic Drive Ian's for over 25 years but after today I am through. We had a coupon buy a sonic cheeseburger combo and receive a free sonic cheeseburger. My order was a sonic cheeseburger combo with a diet lemonade and upgrade the French fries to onion rings and then a regular sonic cheeseburger with a diet coke. I received the combo with both French fries and onion rings . I was charged for both as well as both drinks. When I complained both to the carhop and the manager I did not get any satification and was told in so many words they were not interested in my concerns. I will not bother the sonicdrive in's again. I feel the thing I was overcharged for was the fact I ordered only onion rings and I do not feel I should have had to pay for two drinks when one as a combo. It was the sonic on Highway 52 in Rockwell, NC

I get at sonic at 3.00pm order pickleos sonic blast 15 min later pickloes came out no blast carry back in 35 min later blast and cold pickleos came out cup wasnt wiped down icream all down the side.There was 1 car to my right eating 1 truck to my left eating .I saw 4 people go in came out with there food within minutes of going in there, so they had to have worked there this is not the first time here .Old man and woman across from me got there stuff before me and i had been there few min.

How can the Sonic drive in in Gulf Breeze Fl get the order wrong 6 different times? What is the point of putting numbers on the menue if nobody making the food knows how to make them. What is so hard about a #2 large size and a large coke. I does not matter what time of day or night I go its the same. It seems like the manager does not supervise or just hires people to fill a spot. Sonic used to be a favorite place to eat but my money will go someplace else now

I went to the sonic in tahlequah, ok on my lunch break ordered a chicken wrap with an ice water was told they could not sell me an ice water only bottled water. This company is a drink stop and they couldn't even sell me a damn ice water. An ice water! On top of the girl working the intercom was extremely rude about the whole situation.