Spark Driver
Reviews and Complaints

Hello, [Redacted] is a driver and he travels from [Redacted] and he's very rude and also his been sexual harassment other workers and other drivers This is unfair to us for this man to be still driving for you guys and I know you do not tolerate this type of stuff. Telling the workers if you get my order I'll treat you to a hotel room. Asking us to come set in his truck Other workers are going to write to you guys now

9-10-23

9:31 a.m. delivered to

3734 SE

9th Place.

Wrong address.

My products got refunded that needed refrigerated.

This service hires people who cannot understand, read, or speak English.

I don't receive my groceries.

Walmart will continue to lose money.

These deliveries will continue to get reported. I hope they get fired.

Michele Loiselle

3732 SE 9th Place Cape Coral Florida 33904

My case is a terrible mistake.

At this time, I have my driver's license suspended because no had the right insurance at time of an accident occurred on11/26/2021.Also, the judgment ordered paid losses and others fee in 21days beginning 08/28/2023.The situation is Why Spark approved me work as delivery driver without right insurance?

Please I need help Iam a single mother I am a good citizen with my driver record clean until this terrible mistake occurred. Spark need to resolve this situation as soon as possible.

Spark deactivated me for no reason I filed a appeal3 times I have called almost every day . I even spoke to a supervisor and they still can't tell me why I was deactivated. The day I was deactivated I was having app issues and I explained that to them but no one can tell me why I was deactivated. I want to get reactivated. I loved to spark and I could make extra money to feed my family . I think they are just heartless and don't care

Walmart latest update caused me to be deactivated on android

Cannot see shopping items before accepting on android

Order volume collapsed

Sending orders that were not started picking

Tried to use my account on old phone to see if my current android was the problem, possibly flagged my account idk

Wrongfully deactivated accused of sharing accounts

Sent appeal no reply yet and just the run around

I will no longer buy anything from walmart

Hi. I recently applied for employment as a spark delivery driver for Walmart. I got denied because of 2 accident reports that showed up in my license when they did the background check. Both I was found not at fault and the other driver paid. I drive a lot as an instacart driver and last year (2022) one driver ran a stop sign and another rear ended me when I wasn't even moving. CLEARLY I was not at fault and the police agreed and both drivers took full responsibility of their actions. HOWEVER now I got denied from Spark because of these 2 reports! I tried explaining it to them over the phone. I got an email stating the same..that they won't hire me because of those 2 accidents. I kept these emails for proof. This is incredibly unfair and discrimatory. This is America. How is this possible? Please help me get justice and make employers be fair.

Thank you!

Sincerely

Marian...

Please email me at

marian.[protected]@yahoo.com.

Thanks!

I got deactivated from spark around or about the 29 of august. I’ve been doing this for about 9 months. This is my everyday job that I depend on to pay my bills. I’m single mother with two kids. I got no explanation as to why I was deactivated. To my knowledge I did nothing wrong. It’s so unfair that we get treated like we don’t work hard and don’t deserve an explanation. I’d like to be reactivated so I can get back to work. I’ve email driver support ,driver notices ,and driver Walmart I’ve got no response.

William out of grand rapids didn't follow directions I was supposed to sign for my order he just left it outside and then send me an email about how difficult my order was and demanded a tip I let him know I paid with a food card and had no way of paying for a tip he still insisted I pay him a tip this made me feel as though I was a bother to the sparks team as I have no money living in a hotel very disappointed

My name is

Tonya Farber.

[protected]

[protected]@yahoo.com

I have been waiting since March 2023 to get approved..They keep telling me they are waiting.on my background check..They tell me they have escalated the issue to the right department and each time they say it will take 1-7 days before its fixed..I have completed and all the other requirements .Please someone help me.get passed my final step so I can get started sparking!

I can not get an answer or satisfaction when I call the support line. It's the same answer each time..( Their working on it)..My husband was approved and working in 2 weeks...my son in 1 week...what is the issue here!

Please help

The negation of responsibility or ownership is definitely a drawback when you add an independent contractor are injured on the job. To say that we knew this going into the role is very demeaning from people who have not been injured and didn’t face severe repercussions because they were out of income and can’t pay their bills. I pray it doesn’t happen to you.

Walmart Spark delivery driver app recently did an update on their application that forces driver's to verify themselves by scanning their drivers license and facial Recognition but here's the catch they are more than aware the state of Florida is where most of all the fraud is happening within their platform and Walmart Spark Purposely left Florida out of this new implementation. So yes you heard right Walmart Spark delivery driver's in Florida are 99% percent are all unidentifiable unauthorized individuals using pirated fraudulent accounts and bots to cheat the system.

On August 9th, I accepted a batch order for $44.77. I was paid $31.72. I'm being told that the missing $13.05 was a customer tip (for a batch order?) and that I accepted the order for $31.72. I did not. I accepted the order for $44.77 and the order was completed at $44.77. I have the screen shot. I have filed several complaints, and keep getting the same answer - that I accepted the order for $31.72. I did not. I would like this looked into in more detail.

I have been delivering for Spark since november 22 and have always kept good metrics. On july 1 23 I was deactivated after a costomer complaint. The customer was on the porch when I arrived and I asked her if she was expecting a package and she said yes. So I proceeded to take the package to her and she was gone. Well this is not a good neighborhood so I went to open the door as it was an appartment building and I wanted to put it in the hallway as to prevent it from being stolen. When I could nto open the door I set it down on the porch whe she started to screaming foul names at me saying she would have my job. Spark deactivated my account that day. I did nothing to this person but I had no say. Still not able to deliver 8/14.23 Metrics at 100 percent on time arrival 0 percent dropped trips 84 accepted offers 4.8 customer rating 96 percent itoms found.

The drive called me and stated that my address took her to Brookshire Brothers in Diboll. When my address is entered in the GPS it does NOT take you to Brookshire Brothers. I have the driver specific directions. Then I received a text message that my item was delivered to BIG convenience store. I attempted to call the drive and the driver would not answer. I went to the convenience store and they told me there was nothing delivered to their store for me. I would like something to be done about this drivers poor performance. Her number is [protected]

As a spark driver I am working for more than one and a half year.Few months ago everything was ok in my zone ie Gainesville, Florida.I mostly work in the store #1081.Here drivers are using multiple accounts which are not in their name.They are using other’s people identity for deliveries.It is completely illegal.They using Bots too to get good offers.I talked to spark customer service 3-4 weeks ago but still it is same.Nothing has changed.And this is affecting other drivers.There are 6-7 drivers who are using fake accounts.

I hope Spark will address this problem as soon as possible.

Aug. 3, 2023 Chesapeake sq ring rd walmart Virginia. 11pm-1pm. Order should be pick up at 11:45pm waited for 30mins and another 45mins just to pick up the order. Talked to Walmart associate explaining to him that I have waited for almost 2hrs already then came back to saw him giving orders to another spark drivers. I got my alarm clock set just to know how much time I have waited! I don’t see any clearer reason why than intentional. They need to review those cameras around them at parking spot spark drivers deserve to work in an environment where fairness is given. Poor service and unprofessional associates! No accountability and doesn’t give an F! Especially to sparks drivers! Ending cancel the order without talking to chat support! I had another order and waited anothe 45 mins the associate says its not on the system but on my app says ready!

Customer service is the worst I have ever experienced. Filed complaints with corporate office they had a manager from local Walmart call and say they are aware of the pickup crew wasting time on the clock, not bringing orders out on time, forcing drivers to cancel orders after waiting for a hour or more then when the order is canceled they only compensate $2. They send out orders for ASAP and when you check in the order is in a getting ready status and then you call to get a status and order has not even started being picked. It's 100 degrees outside and entirely to hot to be waiting on orders that are not ready and ultimately have to be cancelled. It is a waste of the drivers and customers time, gas and money seeing as $2 won't even get a gallon of gas. They are continuously lowering the delivery trips rate. They close out tickets unresolved. The metrics is a joke because unless you wait the 30mins for a order before cancelling due to a store associate telling you the order is 2hrs behind the system penalizes the driver. Corporate DOES NOT take accountability, the store and management DO NOT take accountability, Spark DOES NOT take accountability.

I just started Spark delivery today July 25th 2023. I delivered my first orders this morning no problem. This afternoon I took 2 more orders. I waited outside after checking in my numbered parking area for the pickup order that I accepted. I sat there for an hour both times only for the order to be cancelled both times. This is ridiculous that they hire drivers to drive to the store, check in the app that you arrived and are waiting outside for the order that says it's ready only to sit and wait for an hour then tell you the order is cancellled. I should be paid for the time and gas I use to drive up there and sit for an hour only to have the order cancelled in the app. This is the most ridiculous delivery service I've ever seen. I'm not sure if this is just my area but something needs to be done. Walmart is a multi billion dollar company and they can't do any better than this? The workers who bring the orders out should be bringing them out in the order someone checks in. I saw people who arrived after me, leave before I did while I'm still waiting on the order to deliver to the customer. Absolutely ridiculous 🙄 If you're a customer you should be aware it's not always the delivery drivers fault. Walmart needs to get it together if they're gonna continue delivery service for their customers.

Completed an incentive for 35 dollars. They swear I was paid. I have my bank records to indicate otherwise. It's been almost a month with no resolution. Called earlier 5/25/23 and someone closed my ticket. I earned this money and yet they refuse to pay it out. I guess it's time to contact my lawyer and get something done. None of their customer support people speak legible English. I want my money!