Speedway
Reviews and Complaints

Hello my name is Carrie Smith I have been going to the speedway in Roseboro NC for quiet sometime now. Few days ago I went to speedway like I normal do am not for sure if the manager Melissa was having a bad or what was going on but either way it was uncalled for her attitude. Every time I go into speedway she act if she doesn't wanna be there or she hate her job. She need to respect all her customers like they respect her you can't talk to a person any kind of way an expect them to keep spending they money inside the business. I don't need no apology I have took my business elsewhere even though the rest of your employees have great attitudes and they smile. The lady sandy is amazing an I love her she makes my family feel welcome and the girl Tiara greets me every time I go in there and the other manager shy she is amazing as well … the tall white girl she amazing as well…. Just appreciate your employees that wanna work and give us customers what we need .

Went into Store #0007690-Westlake, Ohio 44145 to pay for gas and dealt
with a Gia. Horrible customer service! Was not greeted, very rude tone and did not say thank you, have a nice day, NOTHING! The floor in the store was covered with mud and lots and lots and lots of water. I almost slipped and fell. The customer service in this store is getting worse and worse every time I go in there. PLEASE DO SOMETHING ABOUT THIS IMMEDIATELY!

Manager at store wiping mouth and nose at cash register not good

The store 6890 samdiro tucson az.
I have witnessed multiple times a lady name Rachel harassing an older black gentleman that works 3rd shift in front of may customers.. This gentleman has always shown us respect and greets all customers. She arrives with a snarl on her face and speaks very rude to just this one individual . I don't believe this community needs this type of behavior. It needs to stop the word has enough race issues going on.

Customer and wife were being friendly and trying to brighten cashier's day and put a smile on her face but she was very hateful and rude. When asked about smiling and enjoying her day cashier's told customer "no I don't have to smile and I definitely don't have to smile to you." While they were complaining to manager she wanted to make excuses and brush them off. Cashier then proceeded to handle my transaction and was yanking drinks out of my hand before I could sit them down and when handing me my bag she snatched it up angrily and swong it around the plexiglass rudely.

So I had my wallet stolen from a speedway supervisor . I know this for a fact because they will not let me see the video and one if their employees told me so just got a letter saying they denied the claim, I guess I need a lawyer to get a supeena to get the video Crooks

I was recently on vacation in the obx and stopped at the columbia nc location for gas and drinks for my daughters, when I saw 2 female speedway employees kissing on side of the building. I asked the other umployees who they were and they told me it was the manager who looks like a 40 something yr old women kissing a 20 something yr old young women. I have no problem with gay community except when my 9 yr old kids start asking me questions why 2 women are kissing. I find it disturbing that it was at a place of business. I will not be stopping there any more.

Approximately at 1120 pm I went into speedway asked for a few wraps, have my license and my son happen to walk in I asked him if he wanted a drink or anything and the cashier was looking in my wallet telling me he needs my sons id... I said I ain't buying for him I came in for myself and I gave you my id! Is there a reason a mother can not hold onto their child's permit so he doesn't lose it? So I was refused the sale and that was bullseye! He should have not been staring in my wallet! Totally offend & violated and I will never be back!

I have sent packages on 22nd May 2021 and found few items missing from the package. Staff who came to pick items said they dont need packing list . This is unfair. I have lodged complaint over phone but nothing happened.

The customer service representative Jacob had written a fake message on my account and had called me "hun" on several occasions. I do not know this person and felt uncomfortable with them treating me in this manor. I think that hun would be for my husband or someone I am close to. He told me that he was going to write in a message on my account Incase I had called back and complained that they would be sure to know that I had previously called and I said that's not right. The message would lean towards me being a rude customer and that's not true at all.

So they put me to the supervisor Jonathan and he had sexual harassed my identity forcefully by hanging up the phone when I had given him my preferred name and then on my third call he said that if I don't provide my name that he was going to lock my account and continued to threaten me.

Is this how you treat your customers at speedway?
I find it amazing that there is not manager around in the office to monitor their behavior.

I do not appreciate being harassed and sexually harassed on the phone by the customer service team.

So at this point due to the lack of customer service I am going to cancel my reward system as a long time member and mention that it's not a store issue but it is a customer service issue and they should be held accountable.

On June 19, 2021, a very rude woman by the name of Carolyn Williams was very disrespectful to me. I asked could I see a product and she immediately told me they're back here and she's not going to pull the product out. When she could have, so I asked her nicely again and she stated what you want me to do start pulling them out one by one and she started throwing the products at me. She had a nasty attitude from when I first walked in the store . Sorry if she had a bad day but you do not need anyone working for you like that. Thanks for your time. I humbled myself and left, that speedway could never get my business again. The store is 605 E Blvd
Williamston, NC 27892
United States

I used to be an employee at speedway and I loved it at first but then after a while I started to see how the management started treating there good employees verses there not so good employees my recent manager once he became the main manger of the café side the first two weeks were great he helped us work as a team to get things done but after that everything started to go down hill he expected me and my friend do everything by ourselves while he did nothing I cant tell you how many times i waked into a big mess to clean up from 1st shift but yet 2nd and 3rd shift had to have everything done by the time the next shift came in my friend and I were getting tired of doing everything so we stopped doing as much i always felt like they treated the good employees like crap but kept the crappy ones because we needed people but they didn't want to lose them I will never work for speedway again when they have lost so many people on the café side because of the manger and he makes everyone do the work for him

this is the speedway on north rocky river in Berea Ohio

anonymous

I walked into the Speedway store located at 738North Detroit Street, Xenia, Ohio 45385 around 10:00 pm and 10:00 pm and 10:15 pm on May 11, 2021.I proceeded to the Men's restroom in order to use the restroom. After using the toilet I tried to use the hand soap dispenser to get hand soap to wash my hands with which di not work even though it had hand soap in it. I proceeded to leave the Men's restroom to go by where the coffee pots so that I can wash my hands off. After turning the water on and let the water run for a little bit so that I can have hot water to wash my hands off I saw a man with light brown hair wearing an Speedway t-shirt and a Speedway name tag on it that had the name Jason on it. I proceeded to ask him if worked at this Speedway store and he replied, ' Yes I do and I proceeded to tell him about the hand soap dispenser in the Men's restroom wasn't working and he didn't do anything about it. After trying to wash my hands off in lukewarm water after a short amount of time he said to me, '' You need to leave this Speedway store right now.'' After about 30 seconds of silence he said, ''' Did you hear me boy.'' am a 43 year man. I wasn't allowed to buy the merchandise in this Speedway store. I never caused any problems at this or any other Speedway store at any time in the past, present, or future.