Speedway’s earns a 1.2-star rating from 599 reviews, showing that the majority of convenience store shoppers are dissatisfied with shopping experience.
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Service after previous manager leaving
I dont know what happened to the previous mgr at Speedway, Christmasville road, Jackson tn but the store is going downhill fast! The girls are always on their phones, long wait lines when you see them doing nothing, smart attitudes, no uniforms, out of products like coffee straws or napkins all the time. No sandwiches available which is advertised on the...
Read full review of SpeedwayRewards
The rewards keep increasing so you never achieve the goal your trying to get like me I'm trying to get the 25 dollar gift card, well just before I reach the correct amount of points it increases to a larger amount of points needed to get the 25 card, it keeps doing it I'm getting very irritated and feel scammed, if I don't get my card I will contact a attorney.
Desired outcome: 25 dollar gift card should be fifth for my troubles
Employee
I've been going to the same speedway for 7 years now. (1258 E Bristol rd, Burton, MI) There is an employee there that alway has something to say about what I purchase. It not his business what I buy or how much I buy. And it definitely not his place to judge me. The first few times it happened, I just let it go. But it keeps happening. He makes me extremely...
Read full review of SpeedwayProduct
I have spent years coming to speedway in Corbin kentucky my whole fleet of buses fuel there everyday and all of the drivers are in and out of speedway several times a day there was an item Liptons green tea that i purchased from there almost daily and now they say they are not allow to have the product is not on there plan ogram i dont understand taking something out that sold alot there was times i even had them to go in the back and put some on the shelf would appreciate if u could place this back in this store considering i am not allow to drink caffeine and this is the only drink i drink 99% of the time
Desired outcome: The item be placed back in store
Not received more than 6 months
I send my things by speedway cargo from doha to chennai on 31.10.2020..they collect air cargo charges but without my knowledge shifted to sea cargo..more than 6 months crossed still now am not received my things..i contact chennai respective person and doha also..there is no response ...
customer service
speedyway at 6234 Carolina beach rd Wilmington NC : please bring back Tammy, Lee and Cassandra. The staff you have now which no telling who will be there from one day to the next, I don't why big corporations want to take their best employees and send them to another location that is not doing good, but you ruined this one. This does not work and it didn't work at a major hospital where I work.
Chased off after purchasing items.
Hi, I was at the Speedway on 400 Leonard St NW, Grand Rapids, MI 49504 I had just purchased some things, and stepped outside for a couple of minutes to wait for my fiancé to pick me up, but was told I could not 'hang around'. I was there for two minutes, waiting to be picked up. I had purchased things. I do not appreciate being chased off like some I'm...
Read full review of SpeedwayEmployee breaking rules
Went in store for a purchase, noticed employee buying out a closeout product I asked about sale cashier told me they were closing out on Pennzoil oils I proceeded to shelf but had been cleaned out by an employee from another location Marshville N.C. bought it all up more locations the same. Not 1 left, this isn't fair to customers. Greedy employees!
Read full review of SpeedwayCOVID19 Mask REQUIREMENT
This Speedways statement and similar info is posted on the entrance doors:
"Face coverings are required for all customers where legally required to do so. If customers cannot wear face coverings, full face shields are permissible."
I had to stop there today and NO customers were wearing masks and all were checked out. If you want to get the COVID19 just stop at a Speedway store...it is free to all that come in.
Desired outcome: Do what you say.
Store manager Huff and assistant manager / employee Eric
This is a formal complaint therewith, against three employees of Speedway, Eric/ Customer Service, Assistant Manager/Richard and Huff/Store Manager, located at 1531 6th Avenue Huntington West Virginia 25705. I am thinking around in the year of 2020 and the month of June, I entered Speedway get the items that I am going to purchase which consisted of 3...
Read full review of Speedway and 2 commentsBought a coke and sandwich
Just left mad ordered a coke and sandwich paid for it then changed my mind because sandwich had been opened by somebody before me this new guy went off on me cussed me out and acted like he was gonna come across the counter and attack me he was pissed because I wanted my money back he is a big guy tattoes looks like a convict my friend was in line and said what is wrong with that dude I well not be shopping at speedway anymore if this is the kind of people you hire where do you find this kind of person at thought he was being payed by the hour but he don't have time for a customer something needs to be done now before he goes off on the wrong person again im headed back there in a few min
Charger cord
I purchased a charger cord and it did not fit my phone and my phone broke in the meantime, so I took the cord back for a refund within 2 days. I hadn't unwrapped it, it was in the condition I purchased it. I was told by the manager that all exchanges and refunds were handled thru pugs. I looked on line at the pugs website and it specifically says all...
Read full review of SpeedwayUnethical behavior / unsafe environment
Last night between approx 4:30 and 5pm at the Speedway at 1625 Rice st St. Paul my friend and I were there using the ATM and getting gas. I witnessed what I believe was a drug deal that went on that involved a male employee working. A female walked out to a pump and knocked on a car door several times where there seemed to be an altercation where the...
Read full review of SpeedwayService and Coronavirus
Why have two signs on the door that you cannot enter without a "mask"? I was at the Speedway on December 3rd, 2020 on 28th Street and East Paris in Kentwood, MI and numerous men and women without masks and were still served. Is this a violation of Speedway? Was the clerk at fault for servicing the individuals? Why were men and women allowed to enter in...
Read full review of SpeedwayLack of receipts at the pump
I am a frequent customer of the Speedway in Ballston Spa, NY. Almost every time (weekly) that I fill up I have to go into the store to get a receipt. There is never paper in the pumps printer. If they need me to go into the store on a pretense, then I think the management need better training. Also today I had to use the men's room and there was no paper. Also the men's room could use some cleaning. It is always dirty. Could you look into the management of this store or is it a franchise that you have little control over...
Employee misconduct / drug use
Regarding Speedway Store #4136 13778 Mono Way Sonora Ca, 95370 An employee there named Sherry who works the night shift 10:30-6:30 am consistently comes to work extremely over intoxicated and passes out while at the register. When you come into the store you can clearly see she is under the influence of some heavy narcotic. I personally have asked her if...
Read full review of SpeedwayRude and harassing customers
This is about the Speedway gas station located in 230 Worcester St, Natick, MA 01760 During the night shift, there is an old Lebanese guy who continues to harass all customers. Whether it is lottery or any buys in the store, the guy is very rude. Worst attitude to customers. He even gave me a heart attack today. With his broken English, he has utter...
Read full review of SpeedwayThe manager threw away my ladder rack for my truck
In the infantint wisdom of Terry, the manager of speedways 800 S, Church street Hertford NC. Location. Within 12 hours the manager threw away my company's ladder rack! Now my kids are going to have no thanksgiving and probably is going to lose the house! Thanks speedway! For nothing!
The manager Sandra; attitude and bad behavior
I am a business owner and I have many employees that go there and put gas include myself, I spent thousands of dollars monthly in speedway and unfortunately I start going to another gas station because I can't stand your manager unprofessional behavior, your manager Sandra, is a manager who acts very unprofessional in her work, always flirting with all the...
Rude employee
On behalf of free coffee day today I visited the speedway in maplegrove in the intersection of bass lake rd & Nathan ln N, 5750 Nathan Ln N. I showed the employee the email containing the offer, he rolled eyes before that when I talked of giving him alternate ID. He told be to jump so many hoops for a free coffee, I left the store rightway. It happened at 5.50pm ish on 29sept2020.
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Overview of Speedway complaint handling
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Speedway Contacts
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Speedway phone numbers+1 (800) 643-1948+1 (800) 643-1948Click up if you have successfully reached Speedway by calling +1 (800) 643-1948 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (800) 643-1948 phone number Click down if you have unsuccessfully reached Speedway by calling +1 (800) 643-1948 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (800) 643-1948 phone numberGeneral+1 (800) 428-4016+1 (800) 428-4016Click up if you have successfully reached Speedway by calling +1 (800) 428-4016 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (800) 428-4016 phone number Click down if you have unsuccessfully reached Speedway by calling +1 (800) 428-4016 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (800) 428-4016 phone numberCredit Card Account+1 (937) 864-3000+1 (937) 864-3000Click up if you have successfully reached Speedway by calling +1 (937) 864-3000 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (937) 864-3000 phone number Click down if you have unsuccessfully reached Speedway by calling +1 (937) 864-3000 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (937) 864-3000 phone numberCustomer Service
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Speedway emailscustserv@speedway.com100%Confidence score: 100%Supportspeedwaycreditcard@speedway.com76%Confidence score: 76%
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Speedway address250 Beronia Dr., Springfield, Indiana, 45505, United States
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Speedway social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 24, 2024
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