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CB Fast Food Chains Steers disgusting food and service
Steers

Steers review: disgusting food and service 7

J
Author of the review
4:22 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

On Wednesday the 8th of July 2008 I went to a steer’s branch with some family and to no avail there was disgusting service and even more horrendous food. The person serving us got some of the orders mixed up and even though it was a big order he should have been more efficient. The portions of chips in the comb meal in relation to the price was inadequate and I would have rather taken my business to McDonald's down the road from steers Liberty Midlands Mall .The standard where absolutely horrid. This bad experience has changed my mind set completely and I will never purchase from them or any other steers outlet again, nor will the people that where with me. Further more I will be sure to tell everyone I come across about this disgusting experience to ensure that it would NEVER happen to them!

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derrick
Aug 27, 2008 3:06 am EDT

yes i agree steers service and standard of food has dropped tremendously i purchased a cheese burger combo from steers in Rosettenville and i must tell you the food was disgusting the chips was probably made on monday old and grey from the oil and considering the price you paying for a burger these days and the type of food you getting back is not worth it and yes i will also be telling people about this and will be supporting mcdonalds before i go to steers again

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sheena
Sep 04, 2008 1:54 am EDT

I agree, customer service at steers is really bad, recently i took my little sister to steers because she wanted a burger and milkshake, needless to say the service was very slow and our food took long, other customers who came after us were served before us, and the guy at the front was very rude and maybe even racist. He snapped at me every time i asked how much longer the food would take, telling me to calm down in a very patronising tone. When i told him that we were sitting in he got very irritated and made a snotty remark about him being meant to be psychic or what. He left the food on the counter and proceeded to watch cricket on the tv, and the volume was extremely loud. I asked to see the manager and he said he was the manager. Needless to say the food was very disgusting, the milkshakes were poorly done, and we got no apology at all. This happened at the steers in ruimsig, featherbrooke, and i have totally changed my mind about steers, i would much rather take a walk to the kfc thats just down the road. Steers must really do something about their customer service, otherwise we will go and eat somewhere else

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ALICE DIOTSAME MADIBELA
ZA
Sep 28, 2009 7:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I RECENTLY WENT TO STEERS IN LYDENBERG MP OVER THE WEEKEND I DIDNT BELIEVE WHAT I SAW WITH MY OWN EYE, SERVICES IT WAS AN EXCELLENT, QUICK SERVICE . .NORMALLY I DONT BUY FOOD AT STERS BUT BELIEVE ME THE FOOD WAS DELICIOUS .STAFF WAS FRIENDLY THEY REALLY KNOW THE MEANING OF CUSTOMER .KEEP IT UP .WHAT A VERY GOOD SERVICE .MANY THANKS TO THE MANAGER AND TEAM WELL DONE

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ALICE DIOTSAME MADIBELA
ZA
Sep 28, 2009 8:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

not all steer are some they are but if they hire a very determined person who love people and smile all the time i think it will reduced the complain .as i commended earlier about the service that i got in Mpumalanga that was the best service ever .Am being honest some years ago i went to other steers in jhb the food was not delicious for that day i spend 200 bucks i have to though every away . the first time i went to MP Lydenberg i bought my self milk shake, that milkshare was delicious enjoyable, steers in mp i think they hire people with passion for cooking and people who told themselves that customer comes first . if am in Mp i allready know here to eat .well done .

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m nel
ZA
Dec 01, 2010 5:47 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Steers in Fish hoek Cape town is great, we always had good service and food, only problem is the toy that comes with kids meal was broken!

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fransoir
ZA
Nov 09, 2012 8:52 am EST

i recently visited the steers in hatfield branch and i got a royalty treatment.their food was fast and fresh...the cashier was very friendly as well, he offered things that even made my burger taste unique...thank you steers hatfield, i will definitely come back again...

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elsabericardo
ZA
Aug 23, 2016 2:10 am EDT

The chips and spices are great, but the chicken taste like the driest biltong without any sauce! Rather disgusting if you have tasted Nando's Chicken!

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    +27 860 225 587
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    57 Strand Street, Western Cape, Cape Town, South Africa
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