Stouffer's’s earns a 1.5-star rating from 30 reviews, showing that the majority of frozen meal enthusiasts are dissatisfied with culinary selections.
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What did ya do to the mac 'n cheese?
Aside from my very own homemade macaroni and cheese, Stouffers made what was in my opinion, the best commercially prepared macaroni and cheese on the market. It was creamy, cheesy, delicious. However, lately I started noticing a difference in the look and taste of it. It lacked the cheesy covering that added to the creaminess after cooking, and even the taste has changes. As I finish my last bought carton of Stouffer's Macaroni and cheese, I've decided I will try other brands, or just stop buying store bought mac 'n cheese. Bye-bye Stouffers.
Recommendation: Try it for yourself. My taste might not be your taste.
I thought this was what this site is for.
Stouffers Lasagna
I have enjoyed Stouffers products for many years... twice now after buying the lasagna my family said it was so sweet that they did not want to eat it.
I tried to eat it but after a second mouthful I dropped my fork in disgust and went to the fridge to make a cold salami sandwich for my Easter dinner. I and my family are so terribly disappointed in your sweetened version of lasagna we agreed to stop buying "any" Stouffers products. This will not affect your corporate bottom line but it has affected us. We are saddened and frankly amazed/surprised that a once quality product has degraded int a child's "over sweeteened" food. No need to respond as we are repulsed now simply at the thought... of buying anything Stouffers puts out. Maybe you need to look at who you have determining recipe change...
Stouffer veggie lasagna
You hit this product out of the park. Absolutely Delish! Love the portion size package of this product. I am a pretty good cook. My husband passed 1 1/2 years ago and things I enjoyed making for him/ us, I no longer enjoy the work for just me. I took a chance and purchased Veggie Lasange, one thing I would make and enjoy. Wow Good Job Stouffer!
Recommendation: This product is Family Size as well. Don’t hesitate to try this for your family.
Chicken Ala King Changed Recipe
Your recipe for Stouffer's Chicken Ala King has changed. I have been buying 5 or 6 per week but I will not be buying any more until you go back to the old recipe which was wonderful and very good. What changed? The chunks of chicken used to almost melt in your mouth and were very tasty. Now the chunks of chicken are tough and tasteless. Perhaps you changed your chicken supplier to save money but I suspect you will be losing money in the long run. I know you will with me. You took a good product that did not need changing but you changed it anyway. I'm sorry to say goodbye to Stouffers Chicken Ala King. I'm hoping you will realize your mistake and go back to the good chicken but until then I will be sampling Marie Calendar products.
Recommendation: The chicken doesn't taste good. Tough and tasteless.
Classic meatloaf meal for one
Now that I have become a Senior Citizen and quickly approaching my 78th birthday on 11-15-23, I sometimes have trouble making my tried and true favorite dishes for my little family. Lately, my meatloaf comes out a little differently every time I make it!
So, I decided to try one of your single serving Classic Meatloaf meals for lunch today to compare to my dish. WOW... was I ever surprised and happy. Your meal is delicious and tastes way better than mine. I plan to get more and try them on my son who lives with me due to a recent stroke. He is a picky eater and always has been. My husband passed away fourteen years ago also from a debilitating stroke so we are keeping each other company. Thank goodness we get along well.
Thank you for making such a great meatloaf full of flavor and texture. The gravy was also delicious as were the russet mashed potatoes. It filled me up for lunch and now though I promised my son I would make meatloaf for dinner tonight - I wish I had bought the larger size of your meal to share instead.
Happy Fall! Keep up the great work on your meals. :)
Macaroni & Beef
Stouffer's use to be a company that once was the frozen meals to go to, not any more. I recently purchased Mac & Beef, there were 6 small macaroni, it was nothing more than a salty tomatoeish soup.
This type of quality I expect from a generic brand not Stouffer's. I purchased the product at our local Lucky Grocery store in San Ramon, CA.
Truly disappointing, I doubt if I'll try again.
Desired outcome: I'd like a response. And the company may wish to reevaluate their quality control.
Recommendation: You'll get better quality going to a generic brand - really disappointing
Stouffer's has lost their quality - very very disappointing
Stouffer's: Too Much Pepper, Not Enough Flavor
I gotta say, I've been trying out some Stouffer's meals lately, and I just can't wrap my head around one thing: why is there so much pepper in almost everything they make? I mean, seriously, it's like they're trying to hide something with all that spice.
I don't know about you, but I like to taste the actual flavors of my food, not just a mouthful of pepper. It's like they're pandering to the Mexicans or something, assuming that everyone wants their food to be super spicy. But hey, not all of us can handle that heat!
Now, don't get me wrong, I understand that some people enjoy a little kick in their meals. But when it's overpowering and takes away from the other ingredients, it's just not enjoyable anymore. I want to savor the different flavors, not have my taste buds assaulted by pepper.
I've tried a few different Stouffer's dishes, and it seems like this pepper overload is a common theme. Whether it's their lasagna, mac and cheese, or even their chicken pot pie, it's like they're on a mission to make everything as spicy as possible.
I wish Stouffer's would tone it down a bit and let the natural flavors shine through. I mean, isn't that the whole point of frozen meals? To have something quick and easy that still tastes good? I don't want to feel like I'm eating a mouthful of fire every time I heat up one of their dishes.
So, Stouffer's, please take note: not everyone wants their food to be a pepper fest. Give us some variety and let us enjoy the true flavors of your meals. Don't hide behind all that spice. We want to taste what you're really cooking up!
Mild Cheese Flavor Disappoints: A Review of [Product Name]
This product ain't really like stuffers Mac and cheese. The cheese in this here product is way milder. Didn't fancy it much, ya know?
Disappointing Experience with Stouffer's Family-Sized Chicken Parmigiana: Artificial Chicken & Mismatched Sauce
I often purchase Stouffer's lasagna and I must say, I am a big fan of all the different sizes it comes in. Not only that, but I also enjoy many of their other dishes. During my recent trip to the grocery store, I decided to try out their family-sized chicken parmigiana over spaghetti in red sauce. Unfortunately, I was quite let down by this particular dish. The sauce did not taste anything like the one they use for their lasagna, and the chicken seemed to be made from processed, artificial chicken.
Hi K. Wilderman,
I, too, was disappointed with their "new" chicken. I say new because I have buying the ala king product for a long time and it seems they have changed the chicken. I agree with you that now it seems to have an artificial taste.
James
Convenient and delicious: a review of stouffer's frozen foods
I gotta admit, there's nothing quite like a freshly cooked meal, all warm and delicious. But hey, sometimes life gets in the way and you just don't have the time or energy to whip up something from scratch. That's where Stouffer's frozen foods come in handy, my friends. Let me tell ya, they're pretty darn good.
Now, I'm no gourmet chef or anything, but I gotta say, Stouffer's knows how to make some tasty eats. Their lasagne? Oh man, it's like a cheesy, saucy dream come true. And don't even get me started on their meatloaf. It's so juicy and flavorful, it'll make your taste buds do a happy dance. Oh, and those stuffed peppers? They're like little pockets of yumminess. And let's not forget about the Swedish meatballs. They're like little meaty clouds of goodness.
The best part is, you can find these goodies at pretty much any grocery store. Heck, you can even snag 'em at those Dollar General discount boutiques. Talk about convenience, am I right?
Now, here's a little tip for ya. Stouffer's dinners come in different sizes, so you can choose the one that fits your appetite. Whether you're dining solo or throwing a party, they've got you covered.
And here's the best part, my friends. When you're feeling lazy or just too dang tired to cook, all you gotta do is toss together a little salad, pop that Stouffers in the MW (that's microwave for all you non-foodies out there), and bam! Dinner is served.
I gotta say, I'm pretty stoked to be the first one to review this classic go-to product. Stouffer's, you've been holding it down for years, and I gotta give you four tasty and convenient stars. Keep doin' what you're doin', 'cause you're doing it right.
I have enjoyed many of your products over the years, but this broccoli beef bowl was one of the worst frozen meals I have purchased. It was way too salty, and should have been labelled " garlic rice bowl". I will never purchase this item again.
The "Chicken" tasted like something manufactured from tofu. The mashed potatoes were so runny you need a spoon to eat them. All of their products seem to be getting worse, but this has hit rock bottom. No more Stoffer's for
me.
I purchased mac and cheese, code on box [protected] at BJs whoesale, I buy this product all the time in 4 pack. There were just a couple of noodles, not enough for one person. I thought you should know. I am not sure what happened but wondering if others complained.
Irene Jaeger
I purchased your frozen Baked Chicken (8 7/8 oz) last week at our local Market Basket in Swanzey, NH. I have always been satisfied with your products, but the portion size is very small and there was pretty much no gravy. If the quality and quantity doesn't improve, I will no longer be buying your products. Thanks
Not Enough sauce . Need more. Love them . I BUY GROCERIES FOR A MONTH BEING ON Social security. I buy 3 family size. That way divided them for four meals each box. I must stretch my food budget.
I have recently tried your meatloaf dinner. This happens to be the best meatloaf I have ever had keep up the good work.
Chicken was very hard could nor eat the chicken Pasta was was ok but some of it was hard
every piece of chicken was uneatable could only eat noodles
Don’t like eating fat and gristle every single time I buy Stouffer’s, and I mean every single time I am done
I purchased a box of Fettuccini Alfredo from the store. When I took the film off the tray after microwaving the meal, there was no Alfredo in the noodles. I think the machine missed an item. The number on the box is [protected]. Luckly, I had a small amount of red sauce that I was able to use.
Stouffer's Complaints 20
Stouffers macaroni and beef
Within the last month I bought 4 of the above from Kroger on Thompson Road in Indianapolis, IN. I prepared the first one as directed and it was literally swimming in sauce. It was more a soup than a solid.Thinking it was just a fluke, I have cooked the other three. Unfortunately, they were all mac and beef soup. Nothing at all looking like package indicates. Something has changed, and not for the good!
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Stouffers chicken bacon ranch bowl
Bought this product for 3 years on and off and never had this issue. Now I'm 4 months pregnant and I find this [censored]! It could've killed me and my unborn baby, they may not care anymore because they're corporate but I don't [censored]ing care. I'll take them to court for attempted homicide on two counts! I'm not going down without a fight! They're gonna have a big [censored] lawsuit if they don't answer me and address this [censored]. Nails should not be near food period! I work fast food. This is also a hazard.
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I have a confession to make. I never found the nail in my food. I placed the nail in my food myself. The reason is that I don't think I can afford to pay for my child. They found the same kinds of nails in my house when they did their investigation and want me to stop making false claims and admit that I placed the nail there myself.
Stuffed bell peppers
This is the second time in five months that I have purchased multiple packs of the 4-pack stuffed peppers and there have only been three peppers in the pack.
I’ve been purchasing them from Food Lion in Jacksonville, NC.
I’m totally disabled so I purchase your products often for my convenience.
I hope somebody will improve in inspections of your products!
Claimed loss: Two boxes of 4-pack stuffed peppers.
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Is Stouffer's Legit?
Stouffer's earns a trustworthiness rating of 71%
Reliable, but always remember to protect your data.
Stouffer's has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Stouffer's's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Stouffers.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Stouffer's's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 10 complaints being resolved.
- Stouffers.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The stouffers.com may offer a niche product or service that is only of interest to a smaller audience.
- Stouffer's protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Stouffer's. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Welsh rarebit
I am pleading with you to return this product to stores. It was a staple in our home.
Why did you stop? [protected]@aol.com
My daughter complained that Creamed Beef was changed and she won’t buy it again.
Desired outcome: Return product to stores
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Creamed Chipped Beef
On January 23rd I bought Stoffers Creamed Dried Beef. It used to come in a microwavable pkg, now it comes in a little oval shaped plastic covered container.
The sauce never got creamy like it used to, it was watery, there was hardly any dried beef, half of what is used to be. I used to put if over toast or a baked potato and it would cover the toast or potato, now it just about cover the toast and very watery. Very disappointed, glad I only bought one. The price was a little higher. I would not have minded paying a little higher if it was the same quality as before, but is was not. Will never buy again, I will buy another brand
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chicken ala king
bought 3 at walmart the first of december.put one in the microwave and took it out and set down to eat it. the chicken meat were like pieces of gum. could not chew it to break it down so i could swallow it.. the next two were the same way. i asked for my money back, they said ok. maybe they did not change the recipe they must have changed their chicken supplier. i think it was chicken! they told me nothing has changed . WRONG i have eaten this product for many years. Ron
Desired outcome: honesty
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Stouffer Salisbury Steak with Mac & Cheese
I eat 2 Salisbury Mac & Cheese Dinners everyday for 8 months. I lost 40 lbs. The issue I have is the last several I bought at Walmart the meat taste different, a little peppery. Over the 8 months I have bought several that the Mac and cheese was dry. It’s like money down the drain. I would appreciate your feedback on these issues.
Thank you,
Gina Miller
Claimed loss: 20 dinners not up to par
Desired outcome: Coupon for reimbursement
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Stouffers creamed chipped beef
Dec 2,2023! What is going on with this item! I have been trying to get it for two months on different shopping days and it’s no where to be found!’ Every week the same thing! Why is this the ONLY item that I can never find? Don’t tell me that it must be popular then! Here’s in idea: if something is that popular how about putting more of it in the store! This has happened not only in Walmart but Food Lion too! What is going on with the distribution of this product and why is it so damn hard to find?
Desired outcome: Put more in the stores or figure out what the problem is that no one has it!
Stouffers Lasagna with Meat and sauce
[protected] code on box
This was bought in the morning on the 18th..
I made it the 20th... We've bought these often and for years.
The box says 2x the meat and wow there was so very little meat and sauce in it, I was so very disappointed and threw 1/2 of it away.. It was almost only noodles, I don't know that we will try this again.. I bought this in Stillwater Mn at the Cub Foods Store.
stouffers bowl-fulls slow-roasted steak & potatoes
november 21 2023 i always buy the bowls i think there great. This steak & potatoes one tasted good except a couple of steak pieces where pretty much fat. also there was a small piece of bone in it. again like i said i do love the bowls and will conyinue to buy just thought i would tell you about this one. thank you. info on the box was [protected] j 08:44 est7991 aug2004
Stouffers meat lasagna
The pictures explain my problem. I love the product (lasagna) and have even gotten other friends and family members hooked on this lasagna. I have been buying and preparing it for years and noticed recently that the plastic trays were switched from black to white and had this happen when preparing it. So very disappointing. We had 3 of them that we bought and prepared, all of them were ruined with different levels of the tray melting. Very sad that this happened and hope this problem can be fixed.
Desired outcome: Hopefully better tray design or return to the previous trays.Replacement items, if possible.
Turkey/dressing with mashed potatoes
11/4/23 recently purchased 3 different Stoffer dinners because I recently had knee replacement surgery and these would be for days I did not want to cook. A few days ago I cooked the Salisbury steak dinner, one of my favs. Ate 1/2 of it. Today cooked the Turkey Dressing dinner. Unable to eat it. It was another fav. The turkey had absolutely no gravy in it at all. So dry and the worst taste. The steak was also inedible. Over the last year or so the taste of all my go to dinners have changed and the quality is not what I have enjoyed in the past. I believe today will be my last try your dinners. Waste of money.. I loved the French Bread pizzas but no longer purchase them. They have drastically changed. So sorry you have not maintained your best standards.
Claimed loss: Lots of money for inferior product. I kept trying but I am done.
Desired outcome: Not sure. Let me know when you improve to former good tasting food.
Stouffers macaroni & beef
Chilly night and I wanted a warm and comfort dinner - and... this is what I you offered me! Notice the 30% more meat comment - notice your photo is NOT what I was expecting! There is no excuse - no reasoning - no justification for this inferior product. Let's add insult to injury - I bought two of these!
Since I am single and I travel for employment - I spend many a holiday by myself - and when I'm asked what I'm going to do for a holiday dinner - I have always smiled telling everyone "I have a date with Chef Stouffer!" — I am now changing that - this is just so wrong on so many levels...
and I'm sharing this with others...
Deb
Claimed loss: My claimed loss is that I believed I was going to have a very nice comfort dinner --- you took that away from me - I will admit that from here on out you have caused me concern that if I buy a frozen item that this will not happen again -
Desired outcome: I am entitled to more than a refund....and you should be ashamed of yourself! Inferior all the way.........
Meat lovers lasagna
Purchased family size meat lover’s lasagna as well as several single sizes. We have never had an issue before but this one was nasty. No flavor and a tiny bit of meat. Ended up trashing and going to get a burger. I’m upset because I invested $28 plus tax and time and got cardboard. The barcode is [protected] 23506 is proof of purchase number. Purchased at Walmart in Rockdale on October 24, 2023. We eat these about every six weeks and have never had an issue. This one was totally disgusting.
Desired outcome: Refund, coupons for other items but my money back.
Stouffers Chicken Enchiladas
On 10/23/2023 I purchased a 3lb9oz Party Size Stouffers Chicken Enchiladas. There were 8 enchiladas in the package of which I ate three. I might have had two pieces of chicken in total, saw one tiny piece of red pepper and maybe a couple of pieces of green chili. The white beans that were in there were a little crunchy (not cooked thoroughly) and the cheese on top could barely be seen. Basically, I had rice wrapped in corn tortillas and not much else. SHAME ON YOU ! I would suspect that no one in thier right mind would purchase it twice and I know that I will not. By-the-way...my son who ate the other five had the exact same experience. Disgusting! While I've got your attention; your mac and cheese used to be the best but we don't but that anymore either because it doesn't even taste like cheese (fake or otherwise)
Desired outcome: I want my $20 back.
creamed chipped beef
I don't know if it's because of your new packaging or what, but the taste is awful. I had to throw away the first one I made and am not even going to make this one, but I am going to just throw it away. It says it is the same great recipe, but it is not. I used to love it and am extremely disappointed.
I bought this product a Meijers Food Store in Highland, IN sometime between September and October of 2023.
Bar code: [protected]
10018 Proof of Purchase: [protected] Q 14:08 EST.11374 VAY 2024
Distributed by Nestle USA, Inc., Solon, OH 44139 USA
Desired outcome: I would like a refund for both, but I do not have my receipt.
Their new recipe is watered down and tasteless. Until they change it back and acknowledge their mistake, I won't be buying this again.
Chicken parmesan large family size
Just a heads-up about one of your products. My son and I purchased a Chicken Parmesan Family size frozen dinner, and I have NEVER had such a bad experience with any Stouffer product as was this one.
The spaghetti was mushy, sauce had no flavor, and the chicken was rubbery. Product NO: [protected] purchased at WalMart. I certainly will never purchase or recommend this product to anyone I know. Thank you for your time.
Paula Dunlap
paula.[protected]@yahoo.com
Desired outcome: Nothing really just a heads-up about a bad product.
stouffers large meatloaf
I do not drive I only order through Walmart because of my food card and insurance card for about the 3 4 months I have not been able to get the large meatloaf 2 slice with potatoes every other meal is available except this one did you stop sending or making this product because I'm tired of having to cancel orders and waiting to re=order but it never is in stock.
Desired outcome: want my meatloaf
Salisbury Steak with Macaroni and Cheese
After opening the box, I noticed a piece of plastic sealed into the macaroni and cheese section of the meal. Upon closer inspection, I noticed that the Salisbury Steak compartment had a hole the same size and shape as the piece of plastic tray embedded in the mac and cheese section.
Purchased at King Soopers 32nd and Youngfield Ave Wheat Ridge CO.
I no longer have the packaging with the codes imprinted on box.
Desired outcome: Refund or coupons
Salisbury steak
When opening the meal package, I noticed a chunk of plastic sealed in with the macaroni and cheese. Upon further investigation the plastic tray was completely sealed with the film. Plastic tray container broken, and obvious where the sealed chunk of plastic originated from. No damage to box.
Package markings [protected] Q EST 1137A 14:59 Jan 2025
I disposed of the meal.
Desired outcome: Response and free coupon
Product was sealed when opened. Chunk of plastic from tray packaging SEALED inside under film in the macaroni and cheese. Large hole in tray when piece should have been. No damage to outside packaging.
I furnished all information from packaging with original complaint, on September 8,2023
About Stouffer's
One of the key strengths of Stouffer's is its wide range of products, catering to various tastes and preferences. Whether you're looking for a hearty family meal, a quick and easy lunch option, or a delectable dessert, Stouffer's has you covered. Their extensive product line includes classic dishes like lasagna, macaroni and cheese, and meatloaf, as well as more innovative options such as global-inspired cuisines and vegetarian alternatives.
What sets Stouffer's apart from other frozen food brands is their commitment to using high-quality ingredients. They take pride in sourcing the finest meats, cheeses, and vegetables to ensure that every bite is packed with flavor. Stouffer's also prioritizes nutritional value, offering options that are lower in sodium, fat, and calories, without compromising on taste.
In addition to their dedication to quality, Stouffer's also places a strong emphasis on convenience. Their frozen meals are designed to be easily prepared, making them a perfect solution for busy individuals and families. Whether you choose to cook their meals in the oven, microwave, or skillet, you can count on Stouffer's to deliver a delicious and satisfying meal in a matter of minutes.
Stouffer's is also committed to sustainability and reducing their environmental impact. They strive to use eco-friendly packaging materials and have implemented initiatives to reduce waste throughout their supply chain. This commitment to sustainability aligns with the values of many consumers who are increasingly conscious of their environmental footprint.
Furthermore, Stouffer's has a user-friendly website, stouffers.com, where customers can explore their product offerings, find cooking instructions, and even discover new recipes. The website also provides helpful information about the brand's history, values, and commitment to quality, allowing customers to make informed choices about the food they purchase.
Overall, Stouffer's is a trusted brand that consistently delivers on its promise of providing delicious, convenient, and high-quality frozen food options. With a wide range of products, a commitment to sustainability, and a user-friendly website, Stouffer's continues to be a go-to choice for individuals and families looking for a tasty and hassle-free meal solution.
Overview of Stouffer's complaint handling
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Stouffer's Contacts
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Stouffer's phone numbers+1 (800) 225-1180+1 (800) 225-1180Click up if you have successfully reached Stouffer's by calling +1 (800) 225-1180 phone number 0 0 users reported that they have successfully reached Stouffer's by calling +1 (800) 225-1180 phone number Click down if you have unsuccessfully reached Stouffer's by calling +1 (800) 225-1180 phone number 0 0 users reported that they have UNsuccessfully reached Stouffer's by calling +1 (800) 225-1180 phone number
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Stouffer's social media
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Stouffers chicken bacon ranch bowlRecent comments about Stouffer's company
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Share your feedback directly with Stouffer's customer service, explaining the changes you've noticed in the macaroni and cheese and your disappointment with the recent quality. Companies often appreciate loyal customer input, and they may offer insights or compensation. Hopefully, they’ll address your concerns and consider improving the product again.