I purchase 2 tickets to Ed Sheeran in Las Vegas for Sept. 9th 2023 show, paid $798.05 for both tickets. The show was cancelled because of the stage being broke and was reschedule for Oct. 28th 2023. The problem I have is that it was our 49th wedding anniversary, this was my gift to my wife, we had to fly from Nashville, Tn., rent a room, buy food, We are not wealthy people, we do not have the money to rebuy air line ticket, get a hotel room. Stub Hub informed me that I COULD NOT get my money back, but that I could resale them on their web site, and if they sold I would have to pay a commission, all thought I had already pay a Commission on the tickets when I purchased them for the show that was cancelled. I would check every day to see if the tickets had sold, and they had not, then on Oct. 12th I noticed that they had dropped the price of the tickets, from $400.00 each to $360.00 each. I called and was told that they were just trying to get the tickets sold. I called back on Oct 26th because the tickets had not sold to see if I could exchange them for some football tickets, I was told no again, the lady checked my thickets and told me that they where listed for $800.00 each and that I has 3 to 4 tickets for sale. Told her that my seat Number where 3 and 4 Row 9 Sec.131. Guess who's not getting their tickets sold, and Stub Hub doesn't care. I WOULD NEVER BUY ANYTHING FROM STUB HUB ! Again I was told if they didn't sale my LOSS, Thanks Stub Hub You SUCK
Claimed loss: $798.05
Desired outcome: would like my money back, I didn't cancel the concert!!