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3.7 13 Reviews 304 Complaints
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StyleWe Complaints 304

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9:06 am EST
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StyleWe I am complaining about returning the products that was so small for me! I returned them back in september 9 and still didn't get my money back.

Order # 8Q429380 was shipped to me 2016-08-30 white printed floral two piece casual midi dress sub order :No 1461202 and the same order # 8Q429380 sub order :No 1461201 black short sleeve a-line plunging neck maxi dress. I returned them because they were so small for me but still didn't get my money back! I sent my parcel back to company at the beginning of September but never even get email from company that they got products back! This is a horrible service I ever had! My email is [protected]@yahoo.com please contact me as soon as possible

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3:58 pm EDT
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StyleWe black dress ordered never received

Hi I love your clothing but I ordered a black dress about seven weeks ago and have yet to receive it. I needed to have it for this weekend for an event. I would like to request a refund. I will be ordering in the future however. I do love your clothing. How can I contact someone to talk to instead of having to make an international call. I am in the United States. Do you have a number for your New Jersey office? Tamara Heiskill

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11:43 am EDT
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StyleWe sweater

I order the five sweaters in two different orders within a week. However, as of today, I only received two sweaters. Unfortunately, both of the sweaters were bad. One is free size and still too small for me. I normally wear size M and can't fit.

The other sweater looks great and I love it. Unfortunately, the left shoulder was tears. I was very disappointed.

When I request to return, the allow exchange but I need to pay for the shipment. I don't mind paying for shipment if I choose not to keep it. However, why do I need to pay for some poor quality clothes.

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10:04 am EDT
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StyleWe unethical behavior

I received my order on 10-10-16. I followed the protocol for returns. I went to the website and put in a request for refund for items that did not fit. Written policy stated that someone would contact me within 48 hours to give me authorization and US address to where I can send the items to. I did not receive authorization or return address from customer service, after more than two requests to return the items.

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8:53 pm EDT
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StyleWe i return a dress never got a refund. order number 8u436689

I bought a dress on August 30 and when it came the dress was way too small so I requested a return to get a refund, they send me an email with a label so I shipped the dress to the address they provided me and that was it I never heard back from them. I've sent 3 emails already and It's been over one month and a half no one has contacted me yet. I will call PayPal see if they can help me get the money back from this scammers.
THIS COMPANY IS 1000% SCAM

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12:28 pm EDT
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StyleWe dress that has defects in the material. I cannot get a return authorized.

I purchased this dress online with StyleWe. Upon receiving it I noticed that there are marks on the back of the dress, likely from an iron, where the lines, pockets, etc from the front of the dress show through. StyleWe has offered me partial credit to pay for a local repair, but the fabric is permanently damaged. I cannot get authorization to return for a full refund. I have written several emails, and get answers from several different representatives, all asking versions of the same questions like, please send pictures ( I did three times), offering partial refunds, or partial store credit, etc.

I am attaching pictures.

I would like to return for a full credit. I have original packing and tags are still on the dress.

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10:59 am EDT
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StyleWe returns; inability to contact

Style has long wait times and irregular service. I have only kept one dress I have ordered out of five or six. They never exchanged a dress I sent back even though I followed their return directions which are to email them first and to wait three days. You cannot talk to a person live. They do not have a phone number, just online chats which yield mediocre conversations. I will never use them again! The sizes can be tiny, so watch out!

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3:42 pm EDT
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StyleWe order# [protected]

I went online to return the following items, but could not access the return/exchange service representative.
1. printed cotton -blend floral pattern mini dress, size, color red, sku: mibga688
2. sweet paneled polyester a-line short sleeve mini dress, size m, color white
Sku: mi5o4f3a
I have no use for these items, because they are too small. however, i would like to replace these items with others in the collection but stylewe is not communicating and i will not make another order until i hear from them in some form. please contact me asap at this email address [protected]@yahoo.com or [protected].
Theresa b ellison

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2:10 pm EDT
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StyleWe 5 items ordered & shipped on 9/4/16 that were received in very poor quality

On 9/4/16 the following items were shipped to me: sub-orders
1 #1483653, navy blue a-line short sleeve shirt dress, sku miaoef01,
2 #1483650, white h-line half sleeve embroidered stand collar dress, sku mi7m2666,
3 #1483651, pink short sleeve embroidered crew neck 2 piece dress, sku mi4rdcb5,
4 #1483652, red turtleneck jacquard 3/4 sleeve mini dress, sku tucg2271,
5. #1483654, gray summer short sleeve asymmetrical t-shirt, sku mi7t13e7

Each item arrived terribly wrinkled, and the sizes were either too small or too large. the quality was nothing like the pictures shown. I paid $271 for these dresses and would like a refund. this is my second attempt to contact you!

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12:17 pm EDT
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StyleWe confusing shipping notices (1) "order shipped (2)"order delayed!"

On sept 22 I placed order #9N468833, sub order #1545230, for a mermaid long sleeve midi dress. On sept 29, 9:27PM, I received notice the order had been shipped. On sept. 30, 3:50AM, I received a second notice "Oder is Delayed!"
I'd like this to be clarified.

Under their "Customer Care Service' is printed the following:
Beijing Xike Network Technology Co., Ltd.
Feilihuating 1-1-301
Beijing
New Jersey
China-100096

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Update by Roxine
Oct 03, 2016 12:23 pm EDT

I already entered all the info required.

Update by Roxine
Oct 03, 2016 12:21 pm EDT

See information above.

Update by Roxine
Oct 03, 2016 12:20 pm EDT

As per the above, I entered all details possible.

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Schooler
US
Aug 15, 2019 5:37 am EDT
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On 8 August 2019 I ordered a ladies top from BEIJINGXIKE. £26.02 of which amount has been taken from my bank. Retail location [protected] . I never usually order on line and there was no mention that this company is away in China. I see many complaints and if I do not receive my order soon I will take this further as I am in legal business. I will consult others not to use this company if they do not give me an answer swiftly.

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F
frances ford johnson
US
Oct 12, 2016 1:08 pm EDT

I don't know why on earth they don't have a telephone number for customers. I've tried 5 times to get an address so I can return a dress that is 4 sizes to large. No one ever gets back with the information.

StyleWe
StyleWe
Dec 16, 2016 11:53 pm EST

Sorry for all your unsatisfied .
Could you tell us your order number so that we can check and handle this issue for you ?
You can Call+1(877)277-7209 at 9am-6pm EST weekdays, 9am-5pm EST weekends.
If you have any question, feel free to email us at services@stylewe.com and we will reply ASAP.Or you can just talk with our live person through our live chat window.

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10:02 am EDT
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StyleWe I am complaining about by returned merchandise

Stylewe (71-75 shelton street, covent garden london, wc2h 9jq united kingdom) is refusing to refund my $175 for the two dresses that I returned back to their company in the beginning of august. They are telling me I can't get my money back because I misplaced my tracking receipt I received from the post office. The merchandise was not returned back to me and I had my returned address on the package, so I believe they received it. The order # for the blue sky dress which was wine red crew neck plain shift midi and the zeraco dress which was a blue floral silk 3/4 sleeve midi dress and the order # is [protected]. I had a chat conversation with the company's employee on thursday, september 29th and she told me to submit a complaint because I can't get my money back without the tracking order # when I returned the merchandise to this company. My name is dorothy hargrove and my telephone number is [protected] and my address is po box 413, bronx ny 10468. Please help me get my money back that is owe to me by this company.

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7:50 am EDT
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StyleWe black sheath dress # 9b454393

Worst quality ever!. This is definitely a scam. Perhaps your bank can help with this issue by reversing the charges on your credit or debit card. I plan to bring this matter to the attention of the bbb and possibly 20/20 or dateline to dig into the background of these people, it's clearly a scam and needs to stop!

Greenbelt, md

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9:52 pm EDT
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StyleWe very bad service

I am trying to return something I order it from you the merchandise I receive thy don't have any return label even no address in USA to return the item I went to the post office to return it he told me we don't ship to Singapore or it can cost a lots of money I try to do it online chatting with your employee she said I solve the problem for you she said I will send email where you want to return I never heard from her and I never receive an email can you help me with the return before it expire

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6:28 am EDT
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StyleWe computer advertisements

I enjoy your clothing
I have ordered from you

I accept that advertisements will pop up on the screen when i'm searching other things.

I do not accept the advertisements that keep moving and changing. That is toooo much of a distraction.

If this continues I will not purchase from stylewe again.

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6:11 am EDT
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StyleWe bad quality

I ordered from StyleWe for the first time and will never buy anything from them again. I was so disappointed with the quality of my items, probably the poorest I've ever seen.
I already contacted StyleWe customer service and I'm waiting for their reply, hope they'll reply soon. I'm sending everything back and I want to get my money back.
Do not waste your money here. Prices are rather low as well as the quality.

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6:05 am EDT
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StyleWe returning items

I have order two items which I want to return because too small.
I have written several email to the one they give in their website without any answers at all for days.
Order 9G460670 and order9C454680.

Very bad service. I will never order to them again.

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4:04 pm EDT
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StyleWe very short waisted dresses: so they all fit like maternity dresses

I kept being lured to the beautiful images.
I kept buying dresses that I stuffed in my closet and never wore. Because for a long time I thought the problem was me.
The "size" was right (if you consider an american l is a stylewe 3x)
But no dress fit right. There is not enough fabric from shoulder to waist so all end up looking like you are pregnant.
I kept thinking maybe I should lose some weight, so like a jerk, I never
Returned them. Because I di d not realize the problem was not me, it was the consistent cut of all dresses. Short waisted.
No matter what size, this is the universal problem... The dresses are cut so short waisted that even if they zip up, they feel terrible. The waist is about two inches up the midriff.
I looked at those tiny models and if you look closely, even the dresses on them are short waisted. You can see close up, and especially from the back.
If you are a pencil shape with no chest, or if you are short waisted, or I guess if you are an apple shape and don't mind looking like that, it is okay.
But if you are a normal rather hourglass shape, who wants a waist line you will not get it on these dresses. They end up all looking like maternity
Dresses when on a normal body. I am not talking about a huge bust body but a normal american body. Like amazon dresses always fit.
I think it is too late to send them back and I have found returning is a nightmare. I must have fifteen lovely to look at unwearable dresses becasue I did not realize that it would always happen. Always. If you are size 6, buy size xl and have a seamstresss make you a waist line. Otherwise just look pregnant.

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5:48 am EDT
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StyleWe products, fraud and service

I tried a few styles for 400 USD. But when The Products came it was so bad quality and I wanted to return it. They told Me to keep Them and not ship it back and convinced Me to wire my money into what they call store credit! So I did.
I then did order for second time.
When it came it was so bad quality Again.
I then returned the Products and they asked me if I wanted to keep The clothes and get a 20% discount, get storecredit or get my money back. I choose to get my money back because I dont want to try it for the 3rd time. The quality is just so poor.
I had to remind them for a month to pay me my money back. After a month they now claim I cant get my money back. They claim I " only " have store credit.
They simply fool you into their store credit system.

So all In all- Its bad quality, poor service and even if you do return your stuff you have to fight a lot to get YOUR money back,
And dont ever let them issue store credit - it then means you never will get YOUR money back! Its such a rude Company.

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12:28 pm EDT
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StyleWe return

I have tried to get a return address and packing slip for two items I purchased that are not right sub order: no 1483543 sku: m17jf232 and sub order: no. 1483544 sku: m188d9e2
I was to receive instructions within 24 hours and have not received anything.

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Branton Knighton
Sylvester, Ga 31791, US
Oct 26, 2020 7:54 pm EDT
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I had a nicer dicer. It was defected.they won't take it back. The order number is200927103228450.itwas hard to use and I want to return it to yoojok P O Box6368 Rosemead, Ca.91770 My name is Branton Knighton 911 W Young St Sylvester Ga 31791 thank you very much!

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11:49 am EDT
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StyleWe never received refund from returns

I returned my order to Stylewe several weeks ago, and have not heard from the company. They indicated that they would refund the returned items with three days of the return.. I also sent a copy of the return sticker as required.I must contact the Better Business Bureau(BBB) for assistant with my refund.

This company is advertising a Lot of FRAUD

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About StyleWe

Screenshot StyleWe
StyleWe is a well-established online fashion retailer that offers a diverse range of clothing and accessories to customers around the world. With its wide selection of trendy designs and commitment to quality, StyleWe has become a popular destination for fashion-forward individuals seeking unique and stylish pieces.
One of the key strengths of StyleWe is its carefully curated collection of clothing items. The company features a variety of fashion styles, ranging from casual wear to formal attire, catering to a wide range of tastes and preferences. Customers appreciate the vast assortment of designs available, allowing them to find pieces that express their individuality and personal style.
StyleWe has gained recognition for its focus on independent fashion designers. The platform collaborates with emerging and talented designers, showcasing their creations and providing them with a platform to reach a broader audience. This commitment to supporting independent designers sets StyleWe apart and contributes to the company's reputation for offering exclusive and unique fashion choices.
Customers have expressed satisfaction with the quality of the clothing and accessories offered by StyleWe. The company emphasizes the use of premium materials and pays attention to the craftsmanship of each item. Reviewers often highlight the durability and attention to detail in the products received, ensuring a long-lasting and enjoyable wearing experience.
Furthermore, StyleWe has been praised for its user-friendly website interface and intuitive navigation. The platform allows customers to easily browse through categories, apply filters, and find their desired items effortlessly. The streamlined shopping experience enhances customer satisfaction and makes the overall process enjoyable.
While StyleWe has predominantly received positive reviews, it is important to acknowledge that there have been occasional complaints. Some customers have reported issues with sizing discrepancies and challenges in the return or exchange process. However, these instances should be considered in the context of the overall positive feedback received by the company.
In summary, StyleWe is a reputable online fashion retailer that offers a wide selection of trendy clothing and accessories. The company's focus on independent designers, commitment to quality, and user-friendly interface have garnered positive reviews from customers. While there have been some isolated complaints, the majority of feedback for StyleWe emphasizes the diverse and unique fashion choices, quality craftsmanship, and enjoyable shopping experience provided by the brand.
How to file a complaint about StyleWe?

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with StyleWe in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with StyleWe. Include key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

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Follow these steps to effectively file a complaint against StyleWe on ComplaintsBoard.com. Your feedback can help others make informed decisions.

Frequently asked questions (FAQ) about StyleWe customer service
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Is StyleWe a legitimate online clothing store?

Yes, StyleWe is a legitimate online clothing store that offers unique and fashionable clothing from independent designers.

Is StyleWe a scam?

No, StyleWe is not a scam. The company is a legitimate online clothing store that has been in business since 2015.

Can I trust StyleWe?

Yes, you can trust StyleWe. The company has a good reputation and has received positive reviews from customers.

How does StyleWe work?

StyleWe allows customers to browse and purchase clothing from independent designers. The company also offers a mobile app for easy shopping on-the-go.

Does StyleWe have good customer service?

StyleWe provides customer support through email, live chat, and a toll-free phone number. The company's customer service is generally considered to be good.

Are there any hidden fees when purchasing from StyleWe?

No, there are no hidden fees when purchasing from StyleWe. The company is upfront about its pricing and fees.

How can I be sure that my StyleWe purchase is legitimate?

StyleWe guarantees the authenticity of all clothing purchased through its website. The company also provides a refund policy for any issues with purchases.

Are there any complaints about StyleWe?

Like any company, StyleWe has received some complaints from customers. However, the company has a good track record and has resolved most complaints satisfactorily.

Is StyleWe affiliated with any other companies?

StyleWe is an independent online clothing store and is not affiliated with any other companies.

How do I know if StyleWe is the right clothing store for me?

You can determine if StyleWe is the right clothing store for you by researching the company, reading customer reviews, and comparing its prices and selection to those of other clothing stores.

Does StyleWe offer a variety of clothing styles and sizes?

Yes, StyleWe offers a variety of clothing styles and sizes from independent designers.

Does StyleWe offer international shipping?

Yes, StyleWe offers international shipping to many countries around the world.

Can I return or exchange items purchased from StyleWe?

Yes, customers can return or exchange items purchased from StyleWe within 30 days of delivery.

Does StyleWe offer any additional services besides clothing sales?

No, StyleWe only offers clothing sales.

How do I contact StyleWe's customer support team?

StyleWe provides customer support through email, live chat, and a toll-free phone number.

Does StyleWe offer promotions or discounts?

Yes, StyleWe offers promotions and discounts to customers through its website and email newsletter.

Does StyleWe have a mobile app?

Yes, StyleWe has a mobile app that allows customers to easily browse and purchase clothing on-the-go.

Does StyleWe offer a loyalty program?

No, StyleWe does not offer a loyalty program.

How does StyleWe make money?

StyleWe makes money by earning a commission from the independent designers whose clothing is featured on the website. The company does not charge customers for its services, but rather earns a portion of the sale made through its website.

Does StyleWe offer plus-size clothing options?

Yes, StyleWe offers plus-size clothing options from independent designers.

Overview of StyleWe complaint handling

StyleWe reviews first appeared on Complaints Board on Dec 21, 2015. The latest review Unique Fashion Finds at Stylewe was posted on May 16, 2024. The latest complaint Shower curtain? Maybe? was resolved on Dec 12, 2020. StyleWe has an average consumer rating of 4 stars from 317 reviews. StyleWe has resolved 210 complaints.
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  1. StyleWe Contacts

  2. StyleWe phone numbers
    +1 (877) 277-7209
    +1 (877) 277-7209
    Click up if you have successfully reached StyleWe by calling +1 (877) 277-7209 phone number 11 11 users reported that they have successfully reached StyleWe by calling +1 (877) 277-7209 phone number Click down if you have unsuccessfully reached StyleWe by calling +1 (877) 277-7209 phone number 10 10 users reported that they have UNsuccessfully reached StyleWe by calling +1 (877) 277-7209 phone number
  3. StyleWe emails
  4. StyleWe address
    Feilihuating 1-1-301, Beijing, 100096, China
  5. StyleWe social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all StyleWe contacts
StyleWe Category
StyleWe is ranked 187 among 1606 companies in the Online Shopping category

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