StyleWe’s earns a 3.7-star rating from 317 reviews, showing that the majority of fashion shoppers are satisfied with their purchases.
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$84 dress
I ordered a $84.00 dress from this company's website.
The transaction number is : 9LR66897RK180682H
Multicolor Printed Half Sleeve Shift Mini Dress
$84.00
I never saw a disclosure anywhere on the website that this company is located in CHINA.
I would not have bought the dress if I had known this.
Who want to have to return a dress to China if it does not fit?!
The dress was terrible: the shoulders were too big, but the armholes too small. The material was poor quality.
I mailed the dress back to China through the post office, at the cost of $24 +-
USPS customs declaration number UH007792105US
Stylewe claim that they never received the dress and refuse to refund me.
These people are crooks.
The complaint has been investigated and resolved to the customer's satisfaction.
I have an issue with return and refund.
I ordered a blue dress in size S. it was too small and poor quality. I sent it back using an address from a package. tried to contact a customer service. left a message [protected] to get a shipping label. no answer. they emailed me two weeks later with instructions how to return a dress. They refused to give a refund because I did not use their shipping label.
The complaint has been investigated and resolved to the customer's satisfaction.
This company is a complete and utter scam. There products are poor, and the sizes are nonsensical - two different dresses in the same size could very well show up with one being enormous and the other being tiny. They DO NOT refund money, and they DO NOT reply within 24 hours to give return instructions. Instead, they offer a discount off another purchase - because that's what you want, is more of their JUNK that will not fit. I have reported them to Facebook (where I saw their ad), my credit card company, and the consumer protection dept of my state's AG office. I hope you will do the same. I am out a few hundred bucks as the cost for falling for these fraudsters. Now my goal is to cost them THOUSANDS in future sales dollars, and to spread the word so others don't end up in this same mess.
clothing and return service
Terribly quality and sizes are way off/too small! I wear a 4 and an 8 was still too small. Meant for really tiny people!
Also you return packages to China and there is no way to track package after it leaves the US. They are notorious for claiming they did not get the return, thus no refund!
Customer service has poor English so they are of no help. Ugh!
It is a scam and should be shut down!
Do business in the US!
Total scam. Not given my return money owed me. I have filed a lawsuit today and will expose the corruption. Dishonest! STAW AWAY.
Anyone want to join me in a lawsuit to expose these crooks?
The complaint has been investigated and resolved to the customer's satisfaction.
a dress
The dress the material was very cheap when I seen it I was shock! nothing like the picture. they need to be stopped people wasting their money for something like this they making a fortune on us. I was going to a special function and had to go buy another dress I'm very upset and to mail it back cost me $50.00 they know what they are doing. Please, Please DO NOT order from these people.
The complaint has been investigated and resolved to the customer's satisfaction.
they know they are selling substandard clothing and banking on you not wanting to pay a lot to send it back!!
I bought a dress that was much smaller than the measurements given. IT took almost 3 weeks, and I had no idea it was coming from CHina and had to clear customs. I wanted to return it, and instead they said it would be costly and they would offer me only 15% of my initial cost of the item, or 20% discount on another item in lieu of me sending it back. I think this company is banking on the fact that most people will not hassle with sending items back, and is basically running a sham of a business that is advantageous to them and only them. There is not customer service. I will not attempt to send back the dress, and there are so many horror stories on this site, I will call credit card fraud instead.
The complaint has been investigated and resolved to the customer's satisfaction.
I do not recommend this business
I wish I knew that my order I get would look absolutely different than what's shown on their website. And oh god the quality was so terrible. I'd be embarrassed to wear it. And one of the shirts was with no tag on it. It wasn't my fault, but to prove that I didn't remove this tag was impossible. Well, I sent my shirts to them back. And everything happened like I thought - I will get no refund because of tags lacking. Anyway, I hope you know better places for shopping, so don't buy anything online, at least from this site.
The complaint has been investigated and resolved to the customer's satisfaction.
auchan-ai white cotton-blend cocoon sleeveless maxi dress
Auchan-Ai
White Cotton-blend Cocoon Sleeveless Maxi Dress
Color: White
Size: L
Price: $115.00
Qty: 1
Amount: $115.00
Hello,
I ordered this dress in May for my birthday. Order number: 5N794637
The dress is a brilliant material and design. However, I noticed there was something strange about it. Today, after washing it for the second time, I realized there is a piece cut out on the bottom front left. It is a diagonal-trapezoid like shape, and it's pieced together at bottom front left. It does not follow the pattern of the cloth.
Being a clothes designer myself, I can't understand any reason for this patched area other than a shortage of cloth or a mistake.
I have attached pictures below and would appreciate knowing the reason for this patch piece on my dress.
Thank you,
Sincerely,
[name removed]
[email removed]
Hello Sylewe,
I searched Google for a way to contact your customer service to get my problem resolved. I like many of the designs you advertise. ComplaintsBoard came up from my Google search with your name attached, so I thought, "Oh, Stylewe resolves their issues through a complaints board? Hmm." So I wrote thinking I was communicating with you.
To my HORROR, I found out that not only is ComplaintsBoard a separate entity, they do not give members access to edit or remove their posts. When I found out this was not from your company I wanted to remove it, but they wrote back saying, "Unfortunately, we do not remove complaints." My personal name and email address were also in the original post and it took them 2 or more days to respond to my frantic requests to remove those.
So, I still hope to resolve the problem with the dress I bought through you, though certainly not through a site like this. You asked me to remove my negative feedback, but as you can see, that is not within my power. Perhaps you can list for me a way to contact your company and get my issue resolved directly through you. When my problem is resolved, I will certainly repost here that it was resolved.
Thank you
this company offered a discount, buy an item at full price and get the next item at 20% off. but the 20% is not reflected at check out.
I ordered 3 dresses under your ad of buy one at full price and get the next item 20% off, well at check out there's no 20% off offered. Also there's no way to contact you. When I went back to the shopping cart it was empty. And I'm sure that there will be some reason why I don't get the 20 % off.
Yet again this site is not happening.
This site offers but does not give what it offers.
The complaint has been investigated and resolved to the customer's satisfaction.
I never received a dress I ordered.
I ordered on 3-27 & so believe it was to b here in like 3-4 days I left on April 1st for my daughters wedding in Denver was not here when I left it also was not here when I returned on 4-6-17 I had mail & other pkgs. in mail box but never received anything from u so guessing never was sent or not never got here which I had to hav before leaving so I do not need nor want resent I had to purchase another one day b fore wedding I contacted PayPal I expect a full credit of 116.00 to my visa or I will contact chase for fraud...3-28-17 I charged my visa last 4's 1223 my home # [protected] PayPal said to wait no longer than 48 hours then call them back thank you for your time Kristi Sweeney S. Falls SD 57106
I am writing you back on not receiving a dress from your company. I have since reporting just read your comments from other customers & I just want to say thank you for your quick response & acknowledgement that I received next day.. I didn't know your company was a world away from the states so I hope to be thanking you within 24 hours for the full credit to my account. Again I appreciate your assistance with this matter very much.. have a great day!
The complaint has been investigated and resolved to the customer's satisfaction.
service
I purchased a dress from this company several months ago. The return policy is complicated, but I did return the dress within the allotted time. I never heard from them.
I called them and left a message. I received a return phone call from someone talking through a machine. I could not understand what they were saying very well. They said that they did not receive the merchandise that was returned. I had used their return label. I know that they received it because the package did not come back to me. I sent it through the U.S. postal service.
Looking online, I see this is a common problem with this company.
The complaint has been investigated and resolved to the customer's satisfaction.
Stylewe told me I had a stain on the returned dress I sent to them. I returned the dress because the size was way off, TOO SMALL. I never wore it how could it have a stain? I did a search on line under "consumer complaints against Stylewe" and came up with a treasure trove of stories, some just like mine. My credit card company denied my claim because Stylewe is offering me 100% store credit. I CANNOT WEAR THEIR SMALL-SIZED CLOTHES. As of today, I am out $102. DO NOT DO BUSINESS WITH STYLEWE. This company is a SCAM. I have filed a complaint with ic3.gov. Let's see if there's anything they can do.
They take your money and the merchandise is deceiving. the size chart is way off. I do not know how to get my money back. I need help contacting consumer affair person to complain. StyleWe is not an honest company. Om
non delivery of order
Order #: 3L714056
Still waiting for order tracking delivery information, ordered the dress on 3-21-17 see order info below:
What is taking so long, I will cancel the order if I don't get any updated information soon.
Black Sheath Shirt Collar Long Sleeve Solid Work Dress
She's
Color:Black
Size:XXL
Price: $65.45
Qty: 1
Amount: $65.45
Order: 3L714056
Sub Total: $65.45
Standard Delivery: $5.00
Shipping Saved: -$5.00
Paid with Cash: $65.45
Paid with Credit: 0
Grand Total: $65.45
If you have any question, please contact our customer service representatives.
[protected]:29:34 EST
The complaint has been investigated and resolved to the customer's satisfaction.
this site really is a scam!
I have ordered some clothing from StyleWe because I really liked their designs. After I made my order I decided to check the reviews and I was shocked when I saw so many negative ones. I immediately went back to StyleWe website and contacted their support service. I sent them a message and asked them to cancel my order.
Many people said that StyleWe was selling cheap quality items and that there were problems with sizing, so I decided not to risk.
I sent them many messages but they never replied! I have no idea was my order cancelled or not, I can't reach anyone from StyleWe. This site really is a scam, please don't buy from them!
The complaint has been investigated and resolved to the customer's satisfaction.
I ordered a 2 dresses on May 31.2018...I chatted online with Stylewe to see if they were in stock, I was told..they were in stock. So I ordered the two dresses...two weeks later they were still in processing. When expediting Kitty told me they were being made.? really... two weeks later.and numerous emails back and forth with Kitty. they were still in processing...then on June 25th...Kitty replied to my inquiry and proceeded to tell me the dresses are there now.as of the 17th of June 2018 and would ship out shortly ..I replied ...why haven't you shipped them yet..if you had the dresses ready for shipping on the 17th...and on the 25th you are advising me of this..You should have already shipped them DUH! You supposedly had them in stock now 8 days. Now it is the 30th of June, I'm stold the hogwash...it is peak season and that they process 20, 000 pkgs a day and ship out 6, 000 a day...and they would ask processing to make the a priority..My reply was and still is ..well. if you process 20, 000 pkgs for shipping each day. and only ship out 6, 000 a day you will never get caught up on your orders. After seeing all these complaints online about Stylewe….I guess I wll be on the list of never getting my items. But I am going to my credit card company to see if they can get my money back. This company needs to be shut down...from the looks of all these complaints... I live on social security and now it looks like I have been scammed out of $145.00
still no money
I was very happy when StyleWe contacted me and offered me a refund. They asked me to contact them as soon as possible to discuss all the details and I did as they said but they did not reply!
I thought they really wanted to help and fix their mistake, but that was too good to be true. They promised me a refund and didn't keep their promise.
So do not believe when they promise to help.
My story was simply - I bought a dress and it was too small, so I sent it back for a refund.
Still no money and a lot of time already passed. What a scam site!
The complaint has been investigated and resolved to the customer's satisfaction.
order #[protected]
Im still waiting for a return label / address to mail / return instructions for the above order #!
Dress 101063 in xl - dabuwawa blue
Send me this info asap to both:
[protected]@me. com
[protected]@gmail. com
949.521-1483
Thank you! Frustrating
This company sent me the wrong size & then makes it impossible to get a return label nor tell you where their address is. It's been at least 5 weeks dealing w this & trying to return a $145.00 dress! They are terrible and i'm reading many similar reviews!
The complaint has been investigated and resolved to the customer's satisfaction.
return/exchange
3/2/2017
Order #2E669903
Complaint regarding return procedure.
I am very disappointed in Stylewe and there ridiculous return policy. Most reputable places understand that sometimes you order something you don't like and they accommodate and make it easy to return by including a return envelope and a return address sticker or at least by making the process easy by giving you a return address/label etc. Not StyleWe. They insist you must have the outer package it came in which you have to rip open to get your merchandise out and I had the merchandise with receipt, with tags attached and in a bag it securely came in, inside the package, yet I cant send it back because i didn't keep the outer package which was torn and thrown away. This policy is so crazy I cant believe how not consumer friendly this is. I have to email them, wait for 2 days for them to reply all to find out if I can even return this merchandise. This experience is enough for me to never order from this company again!
The complaint has been investigated and resolved to the customer's satisfaction.
The original return package is not required if buyer lost it. Buyer can return in any nice package and make the return via any shipping company at their convenience. Once we receive the return, we will process full refund.
your phone app that does not give me the option to purchase and your customer service that does not service the customer.
I down/up loaded your app on my phone I should receive 20% off my first order. Well your phone site does not provide a place to pay and check out. The Sicheng.Lisha blue dress I want was on sale for $63.99 and my 20% off made it $51.19. Well for days now since 2/22/2017 no one has fixed this problem and now the dress is in my favorites at a price of $79.99. Also your customer service does not answer or read the emails that I send so they don't service the customer.
Writing to you will probably do nothing as well.
PLEASE READ MY COMPLETE MESSAGE. I am tired of saying the same thing over and over again and I am tired of you people asking and saying the same thing but never doing anything. I sent in a screen snap shot, and my email address and pass word to Celia as she asked me and I have not heard back from her. I have other things in my shopping bag which will also be losing there sale price if they have not already. When I first tried to order 2/22/17 your phone site gave no option to put the item in a shopping cart/bag, I only could put it in my favorites and there was no option to pay. By Friday at the bottom of the page you had a black area that you could click to put the items in the cart/bag to pay for it but by then the sale price was gone. I want the sale price for everything in my cart, if the sale is over than you should pay the difference.
The complaint has been investigated and resolved to the customer's satisfaction.
blogger not paid! scam!
Hello!
I have been sending emails everywhere and no feedback! I am a blogger and have done recently a post for you for 12$ and no one hás paíd me and no reply to my emails! I send a photo where you can clearly see what I am saying! I want the payment or will have to write and show this to my followers this is scam.
My PayPal is fashiongetsfierce.[protected]@gmail.com
The complaint has been investigated and resolved to the customer's satisfaction.
products substandard
Shortly after receiving the paid for garments, I contacted the company about the poorly constructed products they had sent me. They required original packaging, I informed them that it had been destroyed in the mailing process.
It took them months before responding that I could use other packaging. I wanted them to cover the cost of mailing these products back, because they were so poorly constructed. They looked like a Jr. high Schooler's first project in home sewing. Arms were placed in the middle of the poncho, instead of in line with the shoulders. It caused the entire poncho to ride up to one's neck when moving one's arms. All of the garments had one or another thing wrong with them.
I sent detailed information on each item, along with pictures of the problem. After a few emails, they again asked for pictures and details.
All customer service people sign their name as Elaine. She suddenly told me that I had not sent them back before the 30 day mark, hence could not send them back at all. At odd times, I got this email 2 x's. So they jerked me around for over 2 months. I will put in a complaint with my credit card company and maybe they can resolve the problem.
Avoid this website at all costs. Pass the word to others. It's easy to photograph clothing making it look very fashionable. But poorly constructed clothing, made with inferior knits, or cloth, are not worth it if it cost $1.00.
Pass the word on to others. Save their aggravation.
The complaint has been investigated and resolved to the customer's satisfaction.
dress
I ordered two dresses--the same style in two sizes. I intended to return the dress that does not fit. Instead, I need to return both. The dress that does fit arrived with damage that appears to have happened during shipping. There is a slit in the decorative mesh on the bodice, there is a corresponding slash in the interior packaging, and there is a corresponding slash in the exterior shipping package.
I have spent three days trying to get a return shipping label so that I can get a refund. After going through five or six email correspondents, I still have no return shipping label.
I have sent photos of the damage multiple times.
One of the email correspondents went so far to suggest that I get the garment repaired on my own and that I would be given partial in-store credit.( In other words, I would be paying full price for two unusable dresses.) I was told that would be the easiest for both of us.
All I want is to return two dresses and receive a refund. No shipping label has been sent. No correct return address has been given to me.
This is really poor business practice for an on-line company.
The complaint has been investigated and resolved to the customer's satisfaction.
1920319 a white with black roses short jacket.
My order # is 1B631500 and the item # is 1920319 that have been wanting to exchange for 7 days now. All I am wanting is a return label so that I can exchange the item for a different item. Your website service when wanting information on an exchange or return something is AWAFUL! My name is Elsa Silva and this is the first time I have ever tried to return or exchange anything . I am very dissapointed in your costumer service especially when you can't ever speak to a real person. Your website is bad.
The complaint has been investigated and resolved to the customer's satisfaction.
StyleWe Reviews 0
About StyleWe
One of the key strengths of StyleWe is its carefully curated collection of clothing items. The company features a variety of fashion styles, ranging from casual wear to formal attire, catering to a wide range of tastes and preferences. Customers appreciate the vast assortment of designs available, allowing them to find pieces that express their individuality and personal style.
StyleWe has gained recognition for its focus on independent fashion designers. The platform collaborates with emerging and talented designers, showcasing their creations and providing them with a platform to reach a broader audience. This commitment to supporting independent designers sets StyleWe apart and contributes to the company's reputation for offering exclusive and unique fashion choices.
Customers have expressed satisfaction with the quality of the clothing and accessories offered by StyleWe. The company emphasizes the use of premium materials and pays attention to the craftsmanship of each item. Reviewers often highlight the durability and attention to detail in the products received, ensuring a long-lasting and enjoyable wearing experience.
Furthermore, StyleWe has been praised for its user-friendly website interface and intuitive navigation. The platform allows customers to easily browse through categories, apply filters, and find their desired items effortlessly. The streamlined shopping experience enhances customer satisfaction and makes the overall process enjoyable.
While StyleWe has predominantly received positive reviews, it is important to acknowledge that there have been occasional complaints. Some customers have reported issues with sizing discrepancies and challenges in the return or exchange process. However, these instances should be considered in the context of the overall positive feedback received by the company.
In summary, StyleWe is a reputable online fashion retailer that offers a wide selection of trendy clothing and accessories. The company's focus on independent designers, commitment to quality, and user-friendly interface have garnered positive reviews from customers. While there have been some isolated complaints, the majority of feedback for StyleWe emphasizes the diverse and unique fashion choices, quality craftsmanship, and enjoyable shopping experience provided by the brand.
### How to File a Complaint Against StyleWe on ComplaintsBoard.com
1. Log in or Create an Account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue you have with StyleWe in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with StyleWe. Include key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, etc.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Follow these steps to effectively file a complaint against StyleWe on ComplaintsBoard.com. Your feedback can help others make informed decisions.
Yes, StyleWe is a legitimate online clothing store that offers unique and fashionable clothing from independent designers.
No, StyleWe is not a scam. The company is a legitimate online clothing store that has been in business since 2015.
Yes, you can trust StyleWe. The company has a good reputation and has received positive reviews from customers.
StyleWe allows customers to browse and purchase clothing from independent designers. The company also offers a mobile app for easy shopping on-the-go.
StyleWe provides customer support through email, live chat, and a toll-free phone number. The company's customer service is generally considered to be good.
No, there are no hidden fees when purchasing from StyleWe. The company is upfront about its pricing and fees.
StyleWe guarantees the authenticity of all clothing purchased through its website. The company also provides a refund policy for any issues with purchases.
Like any company, StyleWe has received some complaints from customers. However, the company has a good track record and has resolved most complaints satisfactorily.
StyleWe is an independent online clothing store and is not affiliated with any other companies.
You can determine if StyleWe is the right clothing store for you by researching the company, reading customer reviews, and comparing its prices and selection to those of other clothing stores.
Yes, StyleWe offers a variety of clothing styles and sizes from independent designers.
Yes, StyleWe offers international shipping to many countries around the world.
Yes, customers can return or exchange items purchased from StyleWe within 30 days of delivery.
No, StyleWe only offers clothing sales.
StyleWe provides customer support through email, live chat, and a toll-free phone number.
Yes, StyleWe offers promotions and discounts to customers through its website and email newsletter.
Yes, StyleWe has a mobile app that allows customers to easily browse and purchase clothing on-the-go.
No, StyleWe does not offer a loyalty program.
StyleWe makes money by earning a commission from the independent designers whose clothing is featured on the website. The company does not charge customers for its services, but rather earns a portion of the sale made through its website.
Yes, StyleWe offers plus-size clothing options from independent designers.
Overview of StyleWe complaint handling
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StyleWe Contacts
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StyleWe phone numbers+1 (877) 277-7209+1 (877) 277-7209Click up if you have successfully reached StyleWe by calling +1 (877) 277-7209 phone number 11 11 users reported that they have successfully reached StyleWe by calling +1 (877) 277-7209 phone number Click down if you have unsuccessfully reached StyleWe by calling +1 (877) 277-7209 phone number 10 10 users reported that they have UNsuccessfully reached StyleWe by calling +1 (877) 277-7209 phone number
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StyleWe emailsservices@stylewe.com100%Confidence score: 100%Supportlaihaili@chicv.com100%Confidence score: 100%Supportservice@stylewe.com93%Confidence score: 93%supportaff@stylewe.com86%Confidence score: 86%designer@stylewe.com79%Confidence score: 79%
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StyleWe addressFeilihuating 1-1-301, Beijing, 100096, China
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StyleWe social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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Please do what I did - report them as fraudulent to the website where you saw their ad, report them to your credit card company, and report them to the consumer protection dept of your state's Attorney General's office. Sorry to hear that you're out $84 (I'm out a couple hundred). These fraudsters need to be shut down.