StyleWe
Reviews and Complaints

Hindsight is always 20/20. I wish i had read the reviews. I sent an ill fitting dress back last week and i have not received a confirmation or a refund. Horrible, horrible customer service. I have left three different messages and no one has gotten back to me. I also messaged through their facebook page. They have no phone number, everything is through email and you get an automated response every time. Be warned - do not order through this company. I am now trying to fight this through paypal and my credit card company. Will put a report into the better business bureau.
This is in regards to order 5t267367

I purchased 5 dresses from StyleWe 3 I want to return due to the fit. I've emailed 3 times already for a US address to return dresses. I have been waiting for several days but on there website the say 24 hours returns not happening. I have 4 more items in my bag over $400 worth guess they don't want my business therefore I'm removing them and will never buy from STyle We again!

I'm very disappointed in this company's service because they really offer a unique collection of clothing. I purchased 2 garments and received one right away, no problems. the second piece took weeks to receive and then when I finally did get it, it was the wrong piece. I let them know that and then the problems began. Until I received that piece and noticed the ship from address was Singapore, I had no idea I was dealing with someone in China. It doesn't say that anywhere on their site and had I known that from the beginning I would have never purchased. In order to exchange the item sent, for the item I paid for and had ordered, they asked for a series of pictures including the label and garment. Had no problem with that and sent them all the next day. Then their reply said, "the sku on the label is the same as what you ordered". They obviously mis-tagged the top and didn't even look at the picture I sent or compared it to the picture of what I ordered. Then the run around and skam started. They offered me 1/3rd of what I paid for it as compensation to drop it. After attempting to get the piece I ordered in several emails, I could never get confirmation they would send it and they wanted me to pay to return the item they shipped me by mistake. Each time I emailed & got a reply, the reply came from someone different and different information. Fed up, I finally told them I just wanted a refund for the piece I didn't receive. They kept dragging their feet and the last straw was after about 4 emails requesting a full refund, they replied, "So do you want a refund?" Fortunately I purchased through Paypal, and they have a dispute pending. Stylewe said they would process my refund and it would take 2-3 business days. It has now been 5 business days, still no refund. My suggestion is to be VERY CAUTIOUS when or if purchasing from this company

Huge mistake! I ordered a dress from here, about 6 weeks later I hadn't received, i'm a stylist and sometimes I have an abundant of merchandise coming and going. Nonetheless, this dress was for me. Huge pot a dots, wanted to use for a seminar, how to calm pot a dots... Anywho, right while I was wondering where my dress was, I received a message from someone at stylewe saying my dress had been returned as it was undelieverable, mind you I receive packages at my loft daily... Hmmm, I asked for the tracking number and the company, didn't receive it. I was told I would have to pay for the delivery again, if I wanted the dress. Ok, so $63 isn't a fortunate, but i'm not going to just let you have my hard earned money. I stopped emailing them directly and filed a dispute with paypal. They never responded on paypal, I received a refund. Do not order from this place, scam...

I ordered two dresses from these guys and paid $155 using PayPal. The items were significantly different from how they were described and pictures on the website. After some back and forth where they asked about the pictures, I shipped back the items at my own expense (UPS Tracking #: 1ZW616504285655643) within their return policy timeframe. 10 days ago they acknowledged having received the return shipment and confirmed that they have issued a refund for the full payment of $155 which will be received within 3 business days, and it's not been here yet. I paid through PayPal and after disputing with PayPal, I am next going to dispute it with my credit card company but want to make sure these guys are black-listed.

I ordered 3 items from the site. Was not impressed with the quality for the cost and returned 2 of them in March. I misplaced the tracking number and the company says they cant process the return or give me my money back without it. I asked for a phone number to speak with someone and never got a response. A few weeks later I emailed again to inquire about the return and they said they could only issue a credit as too much time has passed. I still do not know if my return was received! And I do not want a credit! Just want this issue resolved. I order all the time online and NEVER have an issue! Very very very disappointed!

I bought a dress that looked lovely on the picture but totally different when it arrived. my order Number is [protected]
I promptly asked for A return label which was not that easy to get.
I returned it by parcel post to Stylewe, Ontario CA, 91761
USPS Tracking No. [protected] 27 on 5/24/2016.
According to the paperwork I should have my refund in 3 business days.
I have not seen it.
please investigate this Company

I finally received my order after waiting for like forever and when I opened the package I was extremely disappointed! Sizes were incorrect and everything was very small and narrow, it did not fit at all. One zipper was stuck and when I pulled it, it just fell off! Very poor quality of the clothing! Never expected that because the pictures on StyleWe website look really good.
I tried to get in touch with StyleWe, but it took me nowhere, because I did not get a response and no help was provided.

Stylewe fooled me as many others who didn't read the reviews BEFORE buying from them. The website looks very professional but upon reading more on the site I find so many grammatical errors that I should have noticed. First of all, the sizing is Chinese and much smaller than U.S. sizing. I wear a large and ordered an extra large -their XL turns out to be a small in U.S. sizing. Impossible to know that since it isn't mentioned anywhere on the site. I, of course wanted to return the blouse and couldn't find a phone number ANYWHERE! I emailed them 4 times and waited two weeks before I finally received a response indicating that I should print the attached label and then email to them (the same number they sent me) the tracking number-very strange. I found all sorts of complaints about the company online and I still am worried about my return reaching them but $100 isn't that easy to write off. FYI:
Their address in the U.S. is: 1700 S. Milliken Ave., Ontario CA, 91761. Another issue is that there was no mention of the company the label was to be shipped from UPS, USPS, FED EX, etc. I had to research online to find that I needed to ship the return through DHL. even though they shipped it to me via Federal Express International from Singapore! I am appalled with the customer service of this company. It remains to be seen if I ever receive a refund. Just don't shop there.

On April 28 I ordered and paid for 8 apparel items. It took 3 weeks for the items to arrive. All were too small and poor quality, not what I expected. I filled out the return request for authorization to return and shipping address. Response stated I would receive information in 48 hours. Have sent several more messages with same response. It has been 8 days now and still no return authorization or communication. Never before have I experienced such fraud online. Today is May 27 and I am out nearly $700 with no idea what to do next. This company is criminal!

On Wednesday, 05/18/16, I ordered 2 dresses and paid extra to have them shipped priority. When I checked on my order it still showed at "processing". I link into their live chat and was frustrated by the results. The person I chatted with said that it takes them 2-5 business days to process an order. I asked why it would take that long when their website showed that the items were in stock. The response was "It is our policy. It takes 2 - 5 business days to process orders. There really isn't anything I can do." I said that wasn't very good customer service. The reply was "it takes time for their designers to prepare." I explained that I had ordered these dresses to wear to a wedding and that I needed to have them by 05/27/ 16, which is why I paid extra for priority shipping. The response was "Well, at least you'll have them for a future event." I was shocked with that answer. I said that wasn't a very good response. That I did not show very good customer service.

My order did arrive on Tuesday. And neither of the dresses fit. They are way too small, even thought I ordered according to their size chart sizes that would fit me. And one of them has an odd odor to it. They were shipped from China, which I sort of expected since there was no address or anything on their website. Now I have to pay to return the order and wait to see how long it takes them to refund my credit card. Their return policy is to give store credit so this is going to be another battle.

They have some beautiful looking dresses, in styles and fabrics that I like but I will never order from them again. They have no concept of customer service and their sizes are not accurate.

I placed an order around 10:30 p.m. on 5/17 and within minutes I received confirmation of the PayPal transaction. The items showed as in stock and I paid an extra $20 for 2-5 delivery. This morning the order showed as "processing" so I tried to chat (please note that the chat box pops up). I got a message that there were no available chat agents. I tried again this afternoon - same thing. I emailed and received an email back that I would receive a response within 48 hours. I should have read reviews first and looked that there are no options to speak to an agent. I have asked for the order to be cancelled, but have little confidence that I will receive a response

I have no idea where is my order and these people from StyleWe are ignoring me! My order was placed over a months ago and I have ordered a dress from them and yet there is no sign of my order! Wanted to get a refund, but they never replied to my messages and I don't know how to get my money back! Too bad I did not see all these reviews earlier! I'm so disappointed! The dress was not the most expensive one, but I really hate the fact I was cheated so easily! Horrible company to deal with!

Just after buying of stylewe.com, I check this website and was scarred about being scammed. There are so many bad reviews..
So I ordered a dress on stylewe.com. About 70 USD. The website is very professional, pictures and models are beautiful. One week after, DHL delivered the dress. The good point is that this website is not a scam. Many comments say that they are stealing money. That's wrong, this is doing real business.

BUT ... the quality of the dress is very poor. Very cheap fabric (plastic polyester), bad finishing, coarse cutting. The dress doesn't worth 70 USD, maybe 20.

I'm not so disappointed because I was not even expecting to receive anything. But after the quality is very bad. It's quite useless to buy in china and ship across the world to the US such a poor item. I can find same quality in the shop next-door in the street.

Stylewe.com is not a scam stealing money, but is not a "designer" quality. I do not recommend.

do not buy anything from them ! - I bought two dresses that looked amazing on the picture and said they were both cotton dresses.
First, the way dressed are done looks cheap and sits terrible. On the picture they book looked very stylish, fashionable and a great fit for a skinny and tall body. When I tried those dresses I look like a grandma and the material is not 100% cotton so they mislead their costumers. Those dresses also longer than my knees they didn't look that long on the picture. The black dress looked like a funeral dress and the butterfly on the sleeves looked very cheap and wierd. On the picture it looked very complementing. The red one fitted terribly and looked nothing close to stylish. Cheap and unattractive cut and design and material. Waisted $180! I hope I can still return those dresses.
This company needs to be stopped from promoting their products on Facebook non stop

When I type in my user name and password, your website tells me there is an error and I need to wait one hour before resubmitting. My user name is the following: suzanne.[protected]@gmail.com. My password is Ceiling41. How am I supposed to order anything if my password keeps getting rejecting. Also, your site will not let me create a new password.

Suzanne Jaser

Email: suzanne.[protected]@gmail.com

I placed an order on april 1 at stylewe. The next day I read about the fact that this site is fraudulent. I immediately, emailed stylewe and told them to cancel my order which was still pending. I recieved a automated message saying they would get back to me in 48 hours. They have not gotten back to me and my account was charged thru pay pal yesterday. This is not a legitimate site and I am seeking my money back.

I just received my order of a silk dress from Stylewe and couldn't be happier. It arrived within a week from Singapore, it's exactly as pictured, and it fits perfectly. Now, I will say that I paid extra close attention to their sizing guide, even taking a measuring tape to myself to be sure. And what do you know - the dress fits. It's super cute, seems to be of good quality (but of course that remains to be seen).

I was very nervous about ordering after having read these complaints, but fortunately my story turned out great.

I saw all this negative reviews and thought that they are so unfair. I have personally purchased over 10 dresses from Stylewe and have never had a problem with their services. I have an hourglass body type 39-25-39, I always check the measurements and the was an occasion when I had to return three dresses and cancel two because they didn't fit in my bust area. I followed the instructions and the money was refunded to me within three days. The dresses are beautiful and the quality is great. I just love it and two of my friends are very happy with the results as well . Thank you