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T-Mobile USA

T-Mobile USA review: Insurance

J
Author of the review
12:01 am EDT
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First off there was poor network coverage in many places I travelled. I was in a train derailment in rural Missouri in the summer of 2022 and it seemed like my phone coverage was the only one that did not work, I had to use other people's phones to even make a call which is ridiculous. There was many places I travelled to that did not have service but other carriers did. I then was bought a phone after the train accident with my account and same phone number, paid in full by Amtrak, in which I bought the insurance when I first joined T-Mobile in 2020, which included a screen protector free to be replaced at anytime. When I tried to get one again after I got my new phone I went to T-Mobile several times and the service reps all said my phone was no longer eligible for insurance even though I paid for it when I first bought into the account. This was very upsetting being that I bought the insurance and the customer service said it never expires, I was then told I would recieve a free screen protector for my troubles in the mail but never received it.

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  1. T-Mobile USA Contacts

  2. T-Mobile USA phone numbers
    611
    611
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    100%
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    From T-Mobile Phone
    +1 (844) 840-6518
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    Customer Service
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    +1 (844) 428-9675
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    Business
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    International
    +1 (877) 453-1304
    +1 (877) 453-1304
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    Payments
    +1 (866) 965-0526
    +1 (866) 965-0526
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    +1 (734) 733-8020
    +1 (734) 733-8020
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    +1 (502) 251-9954
    +1 (502) 251-9954
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  3. T-Mobile USA emails
  4. T-Mobile USA address
    12920 SE 38th St., Bellevue, New York, 98006-1350, United States
  5. T-Mobile USA social media
  6. Olivia
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    Nov 19, 2024
T-Mobile USA Category
T-Mobile USA is ranked 6 among 346 companies in the Telecommunications category