TextbookRush’s earns a 1.0-star rating from 9 reviews, showing that the majority of students and book buyers are dissatisfied with purchases and service.
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I did not receive payment
I mailed in two of my textbooks in May. It is now July and I still have not received payment for my book. It is ridiculous how many other people are dealing with the same problem and I wish I saw this before I sent off hundreds of dollars worth of books. My order number is #2995899. please either return my books or pay for them. or I can just file a report to ecommerce.gov
TEXTBOOKRUSH IS A SCAM
books took over with paying for the books
I would like to get my books back and please ship me my books back at
256 3rd street unit 12, Niagara Falls, NY 14303 American Mailbox
I shipped two books for which I should get paid and now they do strange things to avoid to pay me for the books and if they do not want to pay, please send me the books back as it is my property.
TextbookRush
802 Avondale Ave.
Grandview Heights, OH 43212
TextbookRush. Your online campus bookstore.
Textbooks / Rent Books / Cash for Books / Movies & TV / Games / Electronics / Real Life
CASE_ID_NO: 8080067 Krystyna Szymanska Rak: The books you sent us will be sent to the property rights holders (Publishers) for their review. They will make the determination on the authenticity of the books. If they determine them to be authentic, you will be paid the quoted amount(s). If they determine that they are not authentic, they will seize the book(s) and potentially reach out to you for information on how they came to be in your possession. We cannot take any actions until those determinations are made. Again, for further information, please visit this website: http://stopcounterfeitbooks.com/ Thank you TextbookRush ----Last Message----
I want to inform you if you do not pay me money for the two books I would like to have them back shipped to this address:
Sent: November 9, 2018 6:00 PM
To: [protected]@hotmail.com
Subject: RE: RE: CASE #8080067
TextbookRush
802 Avondale Ave.
Grandview Heights, OH 43212
Ship back books
256 3rd Street, Suite 12, Niagara Falls, NY [protected]
they didn't accept a new book
Never sell your books to these people.
7 weeks ago at one bookstore I bought one book and another one was given me as a present. I have no one to give it to, so I decided to sell it. The book was new, as you guessed. I didn't even read it because I wasn't interested in it. I sent it to them and waited for their answer for a couple of weeks. They said that my book will be shipped back as it looked inappropriate. How can it be possible if I never unwrapped it? However, I haven't received it yet. And I have no idea where it may be
Is TextbookRush Legit?
TextbookRush earns a trustworthiness rating of 36%
Be careful. Check reviews and watch out for issues before dealing with TextbookRush.
- We found clear and detailed contact information for TextbookRush. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- The age of TextbookRush's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
- Textbookrush.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Textbookrush.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
- A trust mark has been identified for a textbookrush.com typically indicates that the site has undergone a verification process by a third-party organization, suggesting that it meets specific security, privacy, or business standards.
- TextbookRush as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
- Several positive reviews for TextbookRush have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
- We looked up TextbookRush and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
- This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Closed my account
I'm complaining about deleting my account by the website for an unknown reason. I have been with them for a long time, I really liked what they do and provide. So that's why I have no idea why they closed it. They didn't contact me, probably they thought it would be an extra move for them. They didn't notify me about anything. I would like to clarify the situation with a corporate.
Lynn
Textbookrush is a scam
I had a lot of books left from times when I was a student and most of them were in a perfect condition. I decided to sell them and that's how I found Textbookrush. I contacted them and they offered me a shipping label and I sent my books.
Later when they received them they said that books arrived in a terrible condition and that they were not able to pay anything. They said that if I wanted to get my books back and I have to pay for shipping.
I paid but they never returned my books! Avoid this scam site!
Scam! Horrible company! Stole my money.
I took a 6-week course. I ordered my rental book before the start of classes. After several e-mails, my book finally arrived during the 5th week of classes. I returned the book after their customer service assured me I would receive a full refund. I have not received a return e-mail nor my refund since notifying them I returned the book.
I am looking for anyone who has been swindled by Textbook Head. I intend to contact an attorney but I need to have more people willing to stand up to this company. Feel free to e-mail me at [protected]@gmail.com put "Textbook Head" in the subject, please. Thank you for your help in advance.
Ridiculous company
I have rented a book from TextbookRush website and returned it in a timely manner. Book was already used but it was in a great condition and I returned it the same. But then I noticed a charge and when I contacted TextbookRush to ask what was going on, they said that the book was damaged! I told them that even if there was a damage that was not my fault. They did not believe me and then was the funniest part... They said that I received a brand new book and after I used the book it looked terrible! These guys are completely ridiculous and there is no way to prove them anything!
They still haven't paid me for the books, which I sold them
I sold books to the company www.textbookrush.com. I was really disappointed in this company, ‘coz they took my books and promised to pay within 7 days, but I still haven’t received money. I waited 7 days, but they told me to wait more, but the situation hasn’t been changed. I wonder if there are people, who faced the same problem? I really need help or any useful advice. Please, post your comments and ideas. Thanks.
Please help me to deal with this company who stole my books and they do not want to return my books and they do not want to pay for them as well. Please send me information what I can do to recover my books or money from this company. Please contact me at books4edu@hotmail.com
Don't order from them
The website www.textbookrush.com is scam, and you must not order from them. I ordered several books, and after a month nothing arrived. The seller didn’t provide confirmation email, the receipt or any other information. After that they didn’t communicate, so it was impossible to return money. So be careful if you use this website or leave comments if you had horrible experience with this seller.
I was quoted $39 for a counseling textbook. I had purchased the book through Abebooks.com and was assured it was authentic. Textbook rush told me that my textbook was counterfeit and I would not be paid for it. The book is authentic and I want my money. They are stealing my book and I want to either get paid or have my book sent back to me.
I sold my textbooks via Textbook Rush and received a check that bounced. I would like a direct deposit or the return of my textbooks. this is very unprofessional and i hate the fact that there's no customer service number to contact. you all need to contact me with my money because this is bad customer service.
I purchased book 3 month ago on 9/12/2014 and didn't have a chance to use it until now 12/20-2014. It's a alternative book and I understand from description that it could be different from original publisher, but it is nowhere on their site states that it would be much worse quality than original. The pages are very very thin and you can see throw them and it's ok, but when pages just start falling off is not ok.
TextbookRush Reviews 0
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Overview of TextbookRush complaint handling
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TextbookRush Contacts
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TextbookRush phone numbers+1 (614) 729-2477+1 (614) 729-2477Click up if you have successfully reached TextbookRush by calling +1 (614) 729-2477 phone number 0 0 users reported that they have successfully reached TextbookRush by calling +1 (614) 729-2477 phone number Click down if you have unsuccessfully reached TextbookRush by calling +1 (614) 729-2477 phone number 0 0 users reported that they have UNsuccessfully reached TextbookRush by calling +1 (614) 729-2477 phone number+1 (614) 486-3348+1 (614) 486-3348Click up if you have successfully reached TextbookRush by calling +1 (614) 486-3348 phone number 0 0 users reported that they have successfully reached TextbookRush by calling +1 (614) 486-3348 phone number Click down if you have unsuccessfully reached TextbookRush by calling +1 (614) 486-3348 phone number 0 0 users reported that they have UNsuccessfully reached TextbookRush by calling +1 (614) 486-3348 phone number+1 (877) 292-6442+1 (877) 292-6442Click up if you have successfully reached TextbookRush by calling +1 (877) 292-6442 phone number 0 0 users reported that they have successfully reached TextbookRush by calling +1 (877) 292-6442 phone number Click down if you have unsuccessfully reached TextbookRush by calling +1 (877) 292-6442 phone number 0 0 users reported that they have UNsuccessfully reached TextbookRush by calling +1 (877) 292-6442 phone number
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TextbookRush emailshelp@textbookrush.com100%Confidence score: 100%Supportblankenshipa@textbookrush.com84%Confidence score: 84%tech-support@textbookrush.com79%Confidence score: 79%supportaffiliate@textbookrush.com78%Confidence score: 78%bulkseller@textbookrush.com77%Confidence score: 77%buybacks@textbookrush.com77%Confidence score: 77%rental-partners@textbookrush.com76%Confidence score: 76%studentreps@textbookrush.com75%Confidence score: 75%
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TextbookRush address802 Avondale Ave., Ohio, Grandview Heights, 43212, United States
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TextbookRush social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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