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The Folio Society
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The Folio Society Complaints 1

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The Folio Society Worst book order experience ever

I had the worst book order experience with this company ever. Placed an order for 8 books as a birthday gift, received a confirmation. Then, 3 weeks later, still no shipping update. All of a sudden, I get another order confirmation in the email for the same books. They tell me the system messed up. 4 weeks later, still no books.. and birthday is now missed. Avoid this company at all costs. They sell pretty books, but the order experience is terrible!

Desired outcome: Partial refund for system problems and shipping delays.

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Is The Folio Society Legit?

The Folio Society earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds The Folio Society to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, The Folio Society is known for their high standards and safety. If you're thinking about dealing with The Folio Society, it's wise to check how they handle complaints.

The age of The Folio Society's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Foliosociety.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Foliosociety.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

The Folio Society as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for The Folio Society have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up The Folio Society and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Foliosociety.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

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About The Folio Society

The Folio Society, found at foliosociety.com, is a renowned company that specializes in producing beautifully crafted books. With a wide range of literary classics, contemporary fiction, and non-fiction titles, they offer a unique reading experience for book lovers. The Folio Society takes pride in their attention to detail, using high-quality materials and exquisite illustrations to create visually stunning editions. Whether you're a collector or simply appreciate the art of bookmaking, The Folio Society is a go-to destination for exceptional books that will enhance your reading pleasure.

Overview of The Folio Society complaint handling

The Folio Society reviews first appeared on Complaints Board on Oct 17, 2023. The latest review Worst book order experience ever was posted on Oct 17, 2023. The Folio Society has an average consumer rating of 1 stars from 1 reviews. The Folio Society has resolved 0 complaints.
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  1. The Folio Society Contacts

  2. The Folio Society phone numbers
    +1 (020) 740-04200
    +1 (020) 740-04200
    Click up if you have successfully reached The Folio Society by calling +1 (020) 740-04200 phone number 0 0 users reported that they have successfully reached The Folio Society by calling +1 (020) 740-04200 phone number Click down if you have unsuccessfully reached The Folio Society by calling +1 (020) 740-04200 phone number 0 0 users reported that they have UNsuccessfully reached The Folio Society by calling +1 (020) 740-04200 phone number
  3. The Folio Society emails
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  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
The Folio Society Category
The Folio Society is ranked 51 among 175 companies in the Books and Magazines category

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