Menu
For Business Write a review File a complaint
The College Network

The College Network review: Want a refund asap 49

L
Author of the review
10:17 pm EDT
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

A year and a half ago I signed on with the college network to the tune of $6000 +. I am paying monthly to southeast credit union who deducts the payment directly from my checking account. Trouble is I am not using the college network curriculum., I have taken all my courses through regis university. I do not need half of what the college network said I do! I want my money back asap! Every cent including the down payment. I am completing my bsn in two weeks and have not once used anything from the college network. Give me my money back please!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

49 comments
Add a comment
T
T
TCN - Customer Support
Kettering, US
Jun 25, 2014 1:32 pm EDT

Ms. Finley,

We are pleased to hear of your success and would like to congratulate you on earning your BSN degree. Your hard work and dedication to your craft are truly inspirational.

We would appreciate the opportunity to attempt to resolve your concerns regarding the course requirements. Your success and satisfaction with our products and services is important to us. Someone will be reaching out to you within the next 48 hours to discuss your concerns. If you have any questions in the interim, please contact Customer Support at [protected].

M
M
Mollieuva
Dillwyn, US
Aug 17, 2022 8:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I would like for someone to help me solve the issue of giving me my degree and transcript that I paid.. passed .. and earned myself pretty much and the letter to test for my nclex-RN so I can try and obtain my RN as I wanted when I started and FINISHED with your courses that was paid in FULL! I have nothing to show for the money I spent with your company! Please… PLEASE help!

A
A
anonymous333333
US
Aug 10, 2014 6:11 pm EDT

http://www.indystar.com/story/news/2014/08/09/test-preparation-predator-college-network-faces-complaints-lawsuit/13848511/

S
S
S. Wilky
Lynchburg, US
May 03, 2015 5:55 am EDT

Well Customer support if your so willing to resolve any concerns and want the opportunity to do so then prove it!
email me...sh.wilkerson@yahoo.com...call [protected]. Whenever ive called or contacted college network i get told a bunch of bull! There has been NO attempt to resolve any of the issues ive stated each time i call and speak with an advisor.

A
A
angie lindstrom
US
Jun 06, 2016 4:45 pm EDT

How do we get out of these contracts? I called and complained with a customer service rep. The info that you gain access to is a bunch of garbage and will only help you pass the tests IF you take it upon yourself to study info that isn't included in the curriculum they give you. Any info?

Morgansmithrn1@gmail.com
Morgansmithrn1@gmail.com
Battle Creek, US
Nov 24, 2017 9:47 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I would like a refund
Teresa
[protected]

J
J
Jenyorkiegirl
US
Nov 12, 2018 3:30 pm EST

I want a refund also. I paid for the whole program and was only given one module to study. I called and ask all remaining modules be sent since I paid for them. Customer service said all on computer and would not send out any paper study guides. This was not what I was told when I signed up. I hope one day these frauds are in a hospital and a nurse they ripped off has to care for them. Nursing shortage and we are over worked and under paid! Took my money every month. Has anyone gotten any money back?
Jennifer Erie, Pa

H
H
HBIC68
US
Feb 14, 2019 1:28 pm EST

How exactly do we get on the list for the lawsuit refund? I am owed a lot of cash back by the crooks

M
M
montabve
US
Apr 04, 2019 3:45 am EDT

I would like a refund

K
K
Karaw
US
Apr 11, 2019 1:05 pm EDT

How can you possibly get a refund of money paid, I still have a balance these crooks are trying to collect from their scandal! I signed up back in 2012 and paid them a couple grand and never received 1 credit and couldn’t get any answers or cancel! FRAUDULENT is what this company is!

D
D
Ddavis56156
US
May 01, 2019 11:57 pm EDT
Replying to comment of Karaw

I too am now getting my paycheck garnished for something I never received. I never took any tests and never received any credits. According to BBB they are out of business? Filed bankruptcy?

M
M
Michelle Montenegro
US
Jun 05, 2019 2:19 am EDT

Does anyone know what is happening here? I think they went bankrupt.

C
C
Carie langdon
US
Aug 07, 2019 1:06 pm EDT

They got me too did anyone ever find out anything about a refund? I know a girl that sued them and got her money back but since they filed bankruptcy idk if that’s possible.

M
M
Medic426PA
US
Aug 23, 2019 1:49 pm EDT

I've been trying to work through my program and have nothing but problems, My loan has been satisfied but I still have no degree. How do I get a refund?

E
E
EricaBarnes
US
Oct 09, 2019 11:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mine was paid in full the first day! I want my money back this is such a scam! They promised paper books and then as soon as I signed they refused. I have been paid in full for 4 years and have never received a credit! Any info on the lawsuit?!

M
M
Manidatta Muller
US
Jul 30, 2020 8:51 pm EDT

I paid for the whole program and found out that California doesn't even recognize their accreditation after the fact speaking to one of their educated advisors. I remember the [censored] that came to my apt, sat with my husband and baby at my dinner table claiming others graduated... How could I be so stupid? I WANT MY MONEY BACK! CLASS ACTION LAWSUIT SIGN ME UP!

J
J
Jesstine Taylor
US
Aug 17, 2020 11:17 am EDT

I was also scammed. I paid 15000 through southeast financial. I tried to get information after I got ripped off but got nowhere. I love in CA does anyone know how I should proceed in getting my refund?

M
M
Michele BTLS
Oak Ridge, New Jersey, US
Nov 08, 2020 4:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I too am a victim of The College Network/SouthEast Financial. A representative came to my home and refused to take no for an answer, I finally signed up and paid monthly for books/modules that some I didn’t get, and the ones I got were outdated. When I would call I was told I’d have to pay more for updated or additional material. I paid monthly until it was paid in full as to not ruin my credit, but got absolutely zero out of it. I would like a refund as well. This is absurd that a company could get away with this.

K
K
kns1
Lewistown, US
Nov 24, 2020 3:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I too am a victim...how do I add myself to the refund list?

T
T
Tulu73
Apollo Beach, US
Dec 18, 2020 4:50 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Has anyone received information how to join the class action lawsuit to get our money back? I've had mine paid for years but because life happens I just now was able to start working on my degree again and then find out they are not even in business anymore? Any help or direction would be appreciated!

C
C
Christine1972
Strasburg, Virginia, US
Feb 09, 2021 8:44 am EST
Replying to comment of Tulu73

I’m interested in finding out more information about this as well. I will keep checking around to see how this can be accomplished. I am comforted to know that I’m not the only one in this boat. I have kicked myself for years for being taken advantage of in this way but I see that I’m not the only one.

A
A
Alaskanflightmedic
Lebanon, Tennessee, US
Mar 02, 2021 1:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

How do I request a refund? Same story as everyone

R
R
Rebecca Burch
US
May 02, 2021 11:41 pm EDT

Same for me. I signed up, paid in full, life happened and I want to start earning my degree now, but they're out of business.! So much for learning at your own pace. I want a refund.

M
M
Monica Aguiar1
US
May 25, 2021 12:55 pm EDT

I want a refund as well! I paid thousands and did not get any classes or help. It was a scam! I want my money back.

L
L
Lakpriya
El Paso, US
Jun 24, 2021 4:29 pm EDT

I need my refund too it did not help at all I paid $ 6000 through a local financed bank I can provide all information

L
L
Lakpriya
El Paso, US
Jun 24, 2021 4:32 pm EDT

I need my refund too I enrolled in 2012 but the program very unhelpful and could not get any of the classes but ended up in paying $ 6000 please refund that money I have all the information with me.

A
A
Alice Felton
US
Jul 01, 2021 3:46 pm EDT

I would like a refund as well.
Alice Felton

T
T
Tasha Goe
Frisco, US
Jul 26, 2021 3:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am also a victim of the college net work. I received a letter from the Director of customer relations which states that the contract I signed with The college net work indicates that your degree program has a lifetime guarantee and an academic guarantee. It has taken me a while to start the program but now that I’m ready it’s closed with no working number for TCM to be reached. I need immediate help and getting a full refund so that I can put this towards another program that’s actually validated. Can anyone please help? Is the class action lawsuit still ongoing? Is it too late for me to sign up?

M
M
Maygen O'Hern
US
Oct 05, 2021 3:46 pm EDT

As a victim of college network I would like a full refund as well! I am never able to sign into the website! I was promised many things and it's been several years! The website is always down.

J
J
Jamie Weatherly
US
Dec 18, 2021 2:30 am EST

I am a victim and seeking a refund as well.

M
M
Melissa Burnett
Hadley, US
Jul 08, 2022 9:34 am EDT

I have tried for year to get my lpn bridge to rn. I can never log in and the website is always down. When I signed up with a set amount of classed.. all the sudden the class loan doubled. The classes I took at a real college did not count. I would like a refund

D
D
debbie heinzl
US
Jul 10, 2022 4:49 pm EDT

I too went through College Network , paid over $13,000 for Lpn to RN. Got through 1 course and wasn’t able to test out. I got in touch with them and they said I needed to start over and they would send me the current book for the 1st subject. Never got the book and wasn’t able to get in touch with them. Found out they filed bankruptcy. Now I’m out 13 grand😞

S
S
Steve Haberland
US
Jul 29, 2022 8:03 pm EDT

I too made the mistake of TCN.

Now, after only 2 class completions, and about a decade, i still don't have my RN. I started reading a few classes at a local college and have access them, but after being out around $13k thanks to TCN, I may never be able to afford to finish my education.

If there is ANY way to recuperate some, if not all, of my unused funds, maybe i would be able to finish school and get a decent job.

I'm in on any legal actin being pursued.

Send me the info please.

Any help or advice on a refund greatly appreciated.

S
S
Sharicka Allison
Fort Worth, US
Aug 01, 2022 5:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Any success

M
M
Melissa Perry247
Louisville, US
Sep 04, 2022 8:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I also have been taken advantage of by TCN... signed up to do my LPN to RN bridge program starting with prerequisites and have nothing to show for it and am out of that money! How do I go about getting a refund? Any help is appreciated! Thank you.

D
D
DP05
Glen Burnie, US
Sep 09, 2022 7:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I want my money back from the college network and removed from my credit report! All was a SCAM!

S
S
Sutie
Austin, US
Sep 15, 2022 2:14 am EDT

I have been scammed from the College Network over 13,000.00 I want my money back through Southeast Financial. I have paid the full loan Now I can’t reach anyone. Can someone please help me get out of this situation and get my money back. Please. Thank you

C
C
candi8908
Milwaukee, US
Nov 11, 2022 4:20 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Sutie

Did you get any help or find out anything...I am in same situation

B
B
BrenT99
san antonio, US
Sep 28, 2022 2:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I paid my 8k off, never got the help i needed, and now they dont exist! I want my money back now!

C
C
candi8908
Milwaukee, US
Nov 11, 2022 4:18 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of BrenT99

Did you find out if this is possible as I am in the same situation?

C
C
candi8908
Milwaukee, US
Nov 11, 2022 3:46 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Has anyone been successful in how to find away to get there money back?

V
V
Villanueva
Oxnard, US
Nov 28, 2022 11:06 pm EST

I was told I could do my LVN to RN. I purchased the program for 10+k. After not been able to do one successful class I called was told they didn't offer the LVN to RN anymore. To call back when I was ready to my BSN. When I was ready to do my BSN I wasnt able to log in or get anyone through the phone. Decided to go through another university. Now I want to do my PHN. I'm currently attempting once agatrying to use the college network at least once in my carrier to make me feel better about paying so much money and getting nothing in return. If anyone figures out how to get their money back, please help.

B
B
Bridget Gentner
Philadelphia, US
Mar 19, 2023 6:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi I am also following this article, have you been given the class action lawsuit information. I too need to see about a refund for this same thing, any info would be greatly appreciated.

C
C
Carrie Eggert
Andalusia, US
Apr 11, 2023 6:31 pm EDT

I gave the college network $9000 in 2010. I was never able to use their program. I even prepaid for exam fees. I tried to use some of their courses while working on my BSN with another school and wasn’t able to reach anyone. I then found out they closed. How do I get my money back? Is there a class action law suit?

E
E
EricaBarnes
US
Apr 20, 2023 9:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Have you any direction as to how to get your money back? I paid in full, i was not aware that they closed, I want my money back also!

D
D
Dorothea Crystal Cuccurullo
Fountain Hill, US
Apr 19, 2023 7:22 pm EDT

Thank you for sharing,I am just getting to asking them for a refund , I paid in full in advance.

I look forward to being as successful as you.

A
A
Amanda E.
US
May 10, 2023 12:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I would like a refund. I paid for whole program for LPN to RN program. I prepaid for all the test and only took 1. There was 8 modules I paid for and test. Only received 1 study material . I paid $7,127.40 over 5 years and nothing to show. I have all my payment documents and everything of proof . Was very unhappy and the study material for the the 1 class I had was horrible.

M
M
Mandra Smith
St Joseph, US
May 11, 2023 11:11 pm EDT
Replying to comment of Amanda E.

Please let me know if there is any chance to get any part of the thousands of dollars spent at this publishing company portraying themselves as a college! It would be great to have some type of reimbursement to help pay my actual legitimate student loans.

S
S
Shoemsha
ELLISVILLE, US
Jul 18, 2024 11:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I want a refund. In 2007 a rep came to my home and would not take no for an answer. I bought into this hook line and sinker and $7000.00 later. This is a scam. I had several friends doing this program and none of them were able to complete due to books they didn't receive. Some organizations do not recognize this type of schooling. I was unable to get any assistance at anytime from College network. Always a run around when i would call. Please help!

Thank you

Sharon Shoemake

Mississippi

More The College Network reviews & complaints

The College Network - fraud and cheating 59
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The College Network - scam, liars, fraud 40
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The College Network - scam 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The College Network - bad business contract 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The College Network - no degree 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The College Network - fraud, liars
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. The College Network Contacts

  2. The College Network phone numbers
    +1 (317) 334-7337
    +1 (317) 334-7337
    Click up if you have successfully reached The College Network by calling +1 (317) 334-7337 phone number 0 0 users reported that they have successfully reached The College Network by calling +1 (317) 334-7337 phone number Click down if you have unsuccessfully reached The College Network by calling +1 (317) 334-7337 phone number 0 0 users reported that they have UNsuccessfully reached The College Network by calling +1 (317) 334-7337 phone number
  3. The College Network emails
  4. The College Network address
    3815 River Crossing Parkway, Ste 260, Indianapolis, Indiana, 46240, United States
  5. The College Network social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024
The College Network Category
The College Network is ranked 218 among 269 companies in the Colleges and Universities category