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The First Group

The First Group review: Real estate investment 4

I
Author of the review
7:45 am EDT
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I invested in a property Avalon Towers / Unit 1202 in Dubai thru The First Group at Jan 2018.
Paid 70% money till jun 2018, had to cancel due to financial issues.
Been running behind them since 1 year but no response. Please advise how to get my money back.
They change their legal advisors / personal advisors every now and then. Complete team has been changed since I bought this property.
I'm in deep crisis, having tough time pls help

Jun 19, 2024 3:11 am EDT
The First Group customer support contacts
Address

The First Group 22nd Floor, Tameem House, Barsha Heights, Dubai, AE

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Dear IndIanfooled,

As an organisation, we pride ourselves on delivering the highest standards of service to our owners, so please be assured we take your comments seriously.

In an effort to address your concerns, we request that you email us directly at customer.support@thefirstgroup.com, and a member of our team will reach out to you to discuss the matter further.

Kind regards,

The First Group

If you still have further questions, please email us directly at customer.support@thefirstgroup.com.

Regards,

The First Group
Resolved

This complaint has been resolved automatically due to user's inactivity.

4 comments
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A
A
Abu FAHAD 345876
US
Nov 25, 2019 12:55 am EST

There are a lot of people in the same boat as you and they are ignoring everyone.
Try emailing this guy Arthur.Rangel@thefirstgroup.com
He is the Corporate Client Manager, He usually deals with unhappy clients but there are so many now they probably are just ignoring all of them.
Also write a review on Trustpilot and Sitejabber

https://www.trustpilot.com/review/thefirstgroup.com

This might get there attention .

A
A
Abu FAHAD 345876
US
Nov 25, 2019 1:00 am EST

I see this sight has (protected) the email address.
It is Arthur dot Rangel

B
B
Boddown
US
Apr 08, 2024 12:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi, Just read your review. Have you fixed your problems with TFG?

If not would you like to join a group of fellow investors that also have issues with TFG. They have a lawyer with a proven track record. Let me know if you would like to join the group.

P
P
Philogene
US
Aug 15, 2024 2:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Boddown

Hi
I’m in the same situation. I paid 10000 us last week and I am now seeing it’s a scam. It was a share for a hotel room at Sky Bay hotel.
Usually I don’t fall for things like that but they don’t give me a min to think and feel like I got forced into signing.
How can I get out of the contract and get my money back? I would also like to Join the group.
Thank you for your reply
Fabiola

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  1. The First Group Contacts

  2. The First Group phone numbers
    +971 44 550 100
    +971 44 550 100
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    +971 42 464 825
    +971 42 464 825
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  3. The First Group emails
  4. The First Group address
    The First Group 22nd Floor, Tameem House, Barsha Heights, Dubai, United Arab Emirates
  5. The First Group social media
  6. Olivia
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    Nov 15, 2024
The First Group Category
The First Group is ranked 85 among 510 companies in the Residential Sales category