Menu
For Business Write a review File a complaint
CB Credit Cards Horizon Outlet Store very misleading/borderline fraudulent
Horizon Outlet Store

Horizon Outlet Store review: very misleading/borderline fraudulent 4

E
Author of the review
10:16 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I too from the add originally believed this was a regular credit card. However before I even signed up I rear through the terms and conditions, and came to realize it was for their online store only with "a one time" activation fee of 29.95. This didn't put me off too much because I'm already a member of finger hut and seventh avenue. I was thinking this was the same type of thing. I quickly glanced at the sight and their weren't too many interesting catagories, but one caught my eye as it said (PlayStation) so I'm thinking I can finally purchase a PlayStation four. So I go ahead and pay the " one time fee". I go back to their sight and click on the PlayStation category and it won't even load. I click on another category and it does the same. It loads right back to the category page. Without the physical card number there is no way to actually view their products. So I recieve the card and enter my number. I head to the PlayStation category and end up very disappointed. All they were offering were about six or seven PlayStation 2 titles priced at over thirty dollars a piece. So I browse their other categories and its just a bunch of no name flea market junk. Then upon further investigation i find additional terms and conditions not stated before telling me that in addition to my one time activation fee i will be charged a reoccuribg monthly service fee of 24.95 WTF!?I call to cancel and the lady tries to persuade me not to, and then finally tells me she's not authorized to cancel my account transfers me to a supervisor. I wait on hold for half an hour and someone finally answers, and I sweat to god it's the same lady except she's a supervisor now. Anyways they said they'd refund my money so we'll see

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

4 comments
Add a comment
M
M
Mary E. Giles-Bobino
US
Nov 24, 2015 6:43 pm EST

I'm very disappointed myself Horizon made me feel like i was getting a Credit Card to start over with but it wasn't.
Like one the Customer said i don't need a card like that. I will be returning that card.

R
R
Rebecca Jenkins
US
Jul 31, 2016 1:02 am EDT

Hello Gods Special Creatures. You seemed surprised that someone is out to scam you and not help you. Why? Why?Why? who the hell ever helps our lives anyway? Is it small jesus, big jesus, who dun de dunn knows. heres the theme pure and simple?"? Everyone of gods so called special creatures are evil, jealous and not worth saving. Its just better to choke and dump and let the pigs try to help these useless animals.
I'll see yuz jealous in hell.

R
R
Rebecca Jenkins
US
Jul 31, 2016 1:03 am EDT

ssssss

View 0 more photos
J
J
Julie A Langford
US
Aug 20, 2017 3:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This has gone on for 4 months now I've been overdrawn which my bank charges $ 39.00.Ive canceled numerous times. At this time my account is $ 186.00 over drawn at no fault of my own. At this time I figured This company owes me $ 300.00 + 186.00 that will get back to normal . I sincerely hope you take care of this matter . Or U will hear from my Lawyer. Thank you. Julie A Langford [protected]

  1. Horizon Outlet Store Contacts

  2. Horizon Outlet Store phone numbers
    +1 (800) 251-6144
    +1 (800) 251-6144
    Click up if you have successfully reached Horizon Outlet Store by calling +1 (800) 251-6144 phone number 0 0 users reported that they have successfully reached Horizon Outlet Store by calling +1 (800) 251-6144 phone number Click down if you have unsuccessfully reached Horizon Outlet Store by calling +1 (800) 251-6144 phone number 0 0 users reported that they have UNsuccessfully reached Horizon Outlet Store by calling +1 (800) 251-6144 phone number
  3. Horizon Outlet Store address
    P.O. Box 1275, Indiana, Pennsylvania, 15701, United States
  4. Horizon Outlet Store social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Horizon Outlet Store Category
Horizon Outlet Store is ranked 75 among 104 companies in the Credit Cards category