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Think Insurance Services Customer Service Phone, Email, Contacts

Think Insurance Services
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www.think-ins.co.uk

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1.8 5 Complaints
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Think Insurance Services Complaints 5

ComplaintsBoard
F
10:52 am EDT

Think Insurance Services Service

I would like to complain with regards to the service I have received. I am truly appalled at your insurance service delivery and would never recommend telkom to anyone.
I took out insurance with telkom and when my screen got damaged I was charged an access fee of over a thousand rand. This was ridiculous and made the insurance quite pointless.
Secondly, I gave in my phone july and you never deactivated my insurance. I was continually charged insurance while you had my phone. 
Thirdly, I went to the telkom store and was informed I can only cancel the insurance by calling the telkom insurance line. 
I hope you will rectify the above mentioned issues as I am definitely considering taking the matter further.

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P
5:01 am EDT

Think Insurance Services traders insurance

I wanted to start a part time trading cars as I always loved auctions growing up, I contacted think insurance and they were really helpful giving me a policy all was great until I paid the premium for the year, a week later they asked for my proof of no claims for the last 5 years, I sent them in but they refused all 5 and only accepted 3 because the dates were not perfect and demanded another £320 it was either pay that or loose £900 for 2 weeks insurance, So I paid and asked them to release the certificate now they state they need least 3 proof of trading invoices within 10 days, failing this I will loose my policy or be made to pay more money so I have 10 days to buy and sell least 3 cars! Why am I under so much pressure when I stated that i would be a part time trader and probably not make as much as the premium I've paid for the year in profit, if I wasn't a trader then why would I pay nearly £2000 for insurance really! I've 15 years driving with no claims so wouldn't it be cheaper just to get insurance elsewhere if I wasn't a trader. It's like they take your money and look for every excuse to get out of it and keep your money! Please avoid if your new to trading don't be sucked in by these I'm sure this won't be the end of it for me but thought I'd share my current experience. I will update should the service turn out to be successful or a nightmare tbc

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D
7:22 am EDT

Think Insurance Services Traders policy

This outfit are really bad.I took out a policy with them in March 2016, during the telephone application, they clearly asked me if I had any previous claims against me which I answered no to.Three or four days in to the policy, I receive a letter asking for twenty five pounds as an addition to the premium for a non-disclosed non fault claim.
I phoned them up to complain and got no joy what so ever, they said that I would have been asked the correct questions at the time of quotation so there was nothing they would do, full stop.
Now the world is not a perfect place and mistakes do happen, however, this outfit are worthy of the multiple complaints registered against them.

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Is Think Insurance Services Legit?

Think Insurance Services earns a trustworthiness rating of 94%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Think Insurance Services to be a trustworthy company. Although there's a 20% resolution rate for customer complaints, which deserves attention, Think Insurance Services is known for their high standards and safety. If you're thinking about dealing with Think Insurance Services, it's wise to check how they handle complaints.

We found clear and detailed contact information for Think Insurance Services. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Think Insurance Services has claimed the domain name for think-ins.co.uk for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Think-ins.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Think-ins.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • The website belonging to Think Insurance Services has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
R
2:40 pm EST

Think Insurance Services Motor Trade Policy

THIS COMPANY IS A COMPLETE SHAMBLES AND WILL ROB YOU OF YOUR POLICY MONEY. Seems to be a common complaint about this Company and i wish i had read the reviews prior to paying a policy in full. Provided all documents required then after 30 days they ask for proof of trading, this was never mentioned on uptake and so was provided to keep the policy in place. Policy was then cancelled by them robbing me of almost £600 for 5 weeks of cover. I will be reporting to the FCA as this is unacceptable and clearly the way this Company scams people to make money!

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ComplaintsBoard
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7:34 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

MY OPINION STAY WELL AWAY THEY BREAK THE LAW AND REGULATIONS AS AN INSURANCE BROKER What they originally quoted me on my policy and what they told the underwriting Insurance Company was two different things. I had my insurance cancelled by the Insurer just because THINK INSURANCE did not pass the information on to the company and then told me to take the...

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Overview of Think Insurance Services complaint handling

Think Insurance Services reviews first appeared on Complaints Board on Dec 16, 2013. The latest review Service was posted on Sep 21, 2020. The latest complaint Think insurance review stay away was resolved on Dec 16, 2013. Think Insurance Services has an average consumer rating of 2 stars from 5 reviews. Think Insurance Services has resolved 1 complaints.
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  1. Think Insurance Services Contacts

  2. Think Insurance Services phone numbers
    +44 800 221 8073
    +44 800 221 8073
    Click up if you have successfully reached Think Insurance Services by calling +44 800 221 8073 phone number 1 1 users reported that they have successfully reached Think Insurance Services by calling +44 800 221 8073 phone number Click down if you have unsuccessfully reached Think Insurance Services by calling +44 800 221 8073 phone number 0 0 users reported that they have UNsuccessfully reached Think Insurance Services by calling +44 800 221 8073 phone number
    100%
    Confidence score
    Customer Service
    +44 800 205 5596
    +44 800 205 5596
    Click up if you have successfully reached Think Insurance Services by calling +44 800 205 5596 phone number 1 1 users reported that they have successfully reached Think Insurance Services by calling +44 800 205 5596 phone number Click down if you have unsuccessfully reached Think Insurance Services by calling +44 800 205 5596 phone number 0 0 users reported that they have UNsuccessfully reached Think Insurance Services by calling +44 800 205 5596 phone number
    100%
    Confidence score
    Claims
  3. Think Insurance Services emails
  4. Think Insurance Services address
    Suite 1, 1st Floor, 26 Newhall Street, Walsall, England, West Midlands, WS13DZ, United Kingdom
  5. Think Insurance Services social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Think Insurance Services Category
Think Insurance Services is ranked 350 among 464 companies in the Insurance Services category

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