Toni & Guy’s earns a 1.7-star rating from 44 reviews, showing that the majority of salon clients are dissatisfied with their hairdressing services.
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really dissappointing!
I have used that particular salon to get a haircut at first. I have recently decided to change my hair colour and go from blond to red. I have booked myself in with the stylist I have used before in order to get a good advise and to get my hair colour changed by a "professional". When I have told him that I fancied a change of hair colour he has not...
Read full review of Toni & Guy and 18 commentsterrible place
As an enthusiastic youth i aspired to work for such a large company sadly the reality of it was not what i expected, i unfortunately gave 4 years of my life to the company... in return i got crap hours, even worse pay and no career progression, worked in various branches all over the country and my ex boss (as of last week) is the biggest *** i have ever worked for, money grabbing, arrogant... doesn't care bout their staff and even less bout their clients ! its all bout the cha ching! You pay $200 for a rushed cut n color, you're being cheated!
The complaint has been investigated and resolved to the customer’s satisfaction.
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Overview of Toni & Guy complaint handling
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Toni & Guy Contacts
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Toni & Guy phone numbers+44 207 921 9000+44 207 921 9000Click up if you have successfully reached Toni & Guy by calling +44 207 921 9000 phone number 1 1 users reported that they have successfully reached Toni & Guy by calling +44 207 921 9000 phone number Click down if you have unsuccessfully reached Toni & Guy by calling +44 207 921 9000 phone number 0 0 users reported that they have UNsuccessfully reached Toni & Guy by calling +44 207 921 9000 phone number100%Confidence scoreCustomer Service+44 207 921 9039+44 207 921 9039Click up if you have successfully reached Toni & Guy by calling +44 207 921 9039 phone number 1 1 users reported that they have successfully reached Toni & Guy by calling +44 207 921 9039 phone number Click down if you have unsuccessfully reached Toni & Guy by calling +44 207 921 9039 phone number 0 0 users reported that they have UNsuccessfully reached Toni & Guy by calling +44 207 921 9039 phone number100%Confidence scoreInternational+44 175 361 2040+44 175 361 2040Click up if you have successfully reached Toni & Guy by calling +44 175 361 2040 phone number 1 1 users reported that they have successfully reached Toni & Guy by calling +44 175 361 2040 phone number Click down if you have unsuccessfully reached Toni & Guy by calling +44 175 361 2040 phone number 0 0 users reported that they have UNsuccessfully reached Toni & Guy by calling +44 175 361 2040 phone number100%Confidence scoreUK Franchising+1 (800) 256-9391+1 (800) 256-9391Click up if you have successfully reached Toni & Guy by calling +1 (800) 256-9391 phone number 0 0 users reported that they have successfully reached Toni & Guy by calling +1 (800) 256-9391 phone number Click down if you have unsuccessfully reached Toni & Guy by calling +1 (800) 256-9391 phone number 0 0 users reported that they have UNsuccessfully reached Toni & Guy by calling +1 (800) 256-9391 phone numberUnited States
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Toni & Guy emailscustomerservices@toniandguy.co.uk100%Confidence score: 100%Supporteducation@toniandguy.com99%Confidence score: 99%geneva@toniandguy.com98%Confidence score: 98%salon.hochiminh@toniandguy.com97%Confidence score: 97%globalenquiries@toniandguy.com79%Confidence score: 79%communication
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Toni & Guy address58-60 Stamford Street, London, SE19LX, United Kingdom
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Toni & Guy social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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too much dirty environment, files were there and when complaint ,they were giving the lame excuses.staff was in chappals and were sitting on table and had gupshup instead of working ..called many times to them...
it happened on 6 Aug 22...no proper massage were given
I agree. I was employed at TG for one year. The salons are sloppy and dirty and almost always fail inspection. It's all about money. They brainwash fresh out of school students, slap them with a contract, give them cleaning duties for 6 month or more with min.pay. And threaten a law suit if they break the contract date.
I will never recommend someone to be an employee of Toni and Guy.