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CB Tax Services Santa Barbara Tax Products Group [SBTPG] tpg mailed my refund check to the wrong address
Santa Barbara Tax Products Group [SBTPG]

Santa Barbara Tax Products Group [SBTPG] review: tpg mailed my refund check to the wrong address 5

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10:39 am EDT
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TPG also known as Sbbt and SBTPG, is not what it use to be. Before you think about quickly filing your taxes online with Turbo Tax or any other online tax service know that if you select direct deposit, it will be processed by The Tax Product Group and you will be charged a FEE for the service. If you enter the incorrect bank account info or if your tax refund direct deposit gets rejected for any reason it will be returned to TPG and they will mail you a check to the address on file. If the address on file is INCORRECT they will NOT allow you to change it under any circumstances! If you moved, you will be out of luck. They will return your funds to the IRS and it will take about 90 days to receive it. Therefore, you are better of just filing through a walk-in tax service and waiting on a check which may only take a week. DO NOT DEAL WITH TPG. They are not being fare.

TPG sent my check to the wrong address twice! Yes an address that was not even on file! They told me they will only attempt twice to mail your check. After the second time it will be returned to the IRS. However, it was not my mistake. They mailed it to the wrong address. Their mistake, but now I must suffer. So not fare! They still took fees.

DO NOT USE THEIR SERVICES!

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Valentina Sandoval
US
1 comments
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Aug 15, 2018 10:23 am EDT

File my taxes with TurboTax it's say it's is in my NetSpend card and it's not and now I have to pay after they took it out of my federal tax don't understand.

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tjgreer1985@gmail.com
US
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Aug 20, 2018 8:17 pm EDT
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I live at 3380 Ogden Beaumont tx and my return is about to hit and I don't have a card

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Ryancahill
US
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Aug 20, 2018 10:07 pm EDT

The service quality is horrible. The responses are just illogical loops back through the same steps that lead you nowhere. They have had my refund from the IRS for two and half weeks and still no answer on when I will get the deposit. I have submitted 4 support tickets to no response and no support.

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Jeremiah Rogers
US
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Aug 28, 2018 4:26 pm EDT

When dealing with peoples money you should not automatic support people need to speak with people!

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Dayyaan lee
US
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Oct 03, 2022 10:46 pm EDT

I'm in the same situation how long did it take for you to receive refund

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  1. Santa Barbara Tax Products Group [SBTPG] Contacts

  2. Santa Barbara Tax Products Group [SBTPG] phone numbers
    +1 (800) 779-7228
    +1 (800) 779-7228
    Click up if you have successfully reached Santa Barbara Tax Products Group [SBTPG] by calling +1 (800) 779-7228 phone number 0 0 users reported that they have successfully reached Santa Barbara Tax Products Group [SBTPG] by calling +1 (800) 779-7228 phone number Click down if you have unsuccessfully reached Santa Barbara Tax Products Group [SBTPG] by calling +1 (800) 779-7228 phone number 0 0 users reported that they have UNsuccessfully reached Santa Barbara Tax Products Group [SBTPG] by calling +1 (800) 779-7228 phone number
    +1 (800) 901-6663
    +1 (800) 901-6663
    Click up if you have successfully reached Santa Barbara Tax Products Group [SBTPG] by calling +1 (800) 901-6663 phone number 0 0 users reported that they have successfully reached Santa Barbara Tax Products Group [SBTPG] by calling +1 (800) 901-6663 phone number Click down if you have unsuccessfully reached Santa Barbara Tax Products Group [SBTPG] by calling +1 (800) 901-6663 phone number 0 0 users reported that they have UNsuccessfully reached Santa Barbara Tax Products Group [SBTPG] by calling +1 (800) 901-6663 phone number
    Taxpayer Support
  3. Santa Barbara Tax Products Group [SBTPG] emails
  4. Santa Barbara Tax Products Group [SBTPG] address
    11085 N. Torrey Pines Rd. Suite 210, La Jolla, California, 92037, United States
  5. Santa Barbara Tax Products Group [SBTPG] social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
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Santa Barbara Tax Products Group [SBTPG] Category
Santa Barbara Tax Products Group [SBTPG] is ranked 11 among 102 companies in the Tax Services category
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tax refund - omitting a number in my checking account
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