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2.3 3 Complaints
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Travelomatix Complaints 3

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T
7:21 am EDT
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Travelomatix travelomatix provab

Travelomatix is a scam and fraudulent company cheating customers . They claim they have APIs from suppliers . But the truth is none of the suppliers give any inventory to such cheaters .

From their websites customer can only get fraudulent tickets and vouchers . None of the airline or hotel will ever honour the dummy vouchers they give . Our customers denied boarding at Airport due to scam voucher they give . The website they give seldom work . Christina Anita is the main con Artist there . I have lost all my money with them . My travel business is spoiled because of provab / travelomatix .

Travelomatix is run by provab . For more horror stories pls search " provab complaints " in google .

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Update by Travelomatix
May 22, 2019 7:23 am EDT

Script / source code they give is malicious .
If you install in your site it will flag as malicious site . Don’t spoil your company because of these frauds

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H
3:06 pm EDT

Travelomatix travel website creation

Before you read this my best advice is to stay away from Travelomatix. There are many other vendors out there that provide excellent service and create a worthwhile and useable product. This lesson cost $21, 000 so I would make sure you listen to my advice.

In the beginning the software looked like exactly what we needed. However, over time (and more importantly money) we discovered that the software did not really perform in the way that one would expect given the amount of money spent and what is currently the state of the art in the online line travel agent (OTA) world.

The software was somewhat functional but the data pull is a huge problem. When we originally contracted with Travelomatix we were deciding between the white-label version of their product or using the Travelomatix API solution, which is MUCH more expensive. We were told that Travelomatix makes available many API's from vendors that we had no way of getting because we were new and had no internet traffic. The Travelomatix API solution sounded perfect for us.

Wrong!

There is one HUGE problem with this API solution... Travelomatix uses the information from other API's to create their own proprietary API which they give you access to. They DO NOT give you direct access to a vendors API. Their data pull from their API is not close to the same as direct access to the original API. Their data pull is sloppy.

Their API could not differentiate the between Rome, Italy and Rome Georgia or Naples Florida and Naples, Italy. If you looked up an airport such as "Los Angeles" the search results were useless as LAX was at the bottom of a long list of regional airports. The hotel search function was so bad that we white-labeled Booking.com for the hotels tab. Travelomatix could not figure out how to "Americanize" the date function. When I brought all of this to their attention they became very defensive and told me they had lived up to the contract. It was a $21, 000 lesson. My advice to you is to look elsewhere.

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Update by HTG1
Apr 05, 2019 3:07 pm EDT

Not a great vendor...look elsewhere

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W
11:14 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Travelomatix Bad service

This company is part Provab technosoft only and they are re sellers of TBO API based in Delhi, India. They are misguiding people by telling travelomatix.com gives API from different providers and hiding the fact they just have TBO only. I got to know about this when the ticket got issued by TBO. travelomatix.com flight fares valid only from India and they dont have fares from other countries. Ultimately, There is no value in going with such cheap products where as in the market better alternates available . This company may say they give you the copy of TBO based web site they have for cheap rates - But dont fall in their trap. Fares comes from travelomatix.com are very high as they keep mark up of up to 50% .

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Agree888
US
Mar 08, 2019 9:02 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I agree they are not good.

The software was functional but the data pull is a problem. When we originally contracted with Travelomatix we were deciding between the white-label version of their product or using the Travelomatix API solution, which is MUCH more expensive. We were told was that Travelomatix makes available many API's from vendors that we had no way of getting because we were new. The API solution sounded perfect for us. Wrong! There is one very large problem with this API solution... Travelomatix uses the information from other API's to create their own API which they give you access to. They DO NOT give you direct access to a vendors API. Their data pull from their API is not even close to the same as direct access to the original API.

Their API could not differentiate the between Rome, Italy and Rome Georgia or Naples Florida and Naples, Italy. If you looked up an airport such as "Los Angeles" the search results gave you every airport in the county including private airports...useless as LAX was at the bottom of a long list. The hotel search function was so bad that we white-labeled Booking.com for the hotels tab. Travelomatix could not figure out how to "Americanize" the date function. When I brought all of this to their attention they became very defensive and told me they had lived up to the contract. It was a $21, 000 lesson. My advice to you is to look elsewhere.

H
H
Hamid Rashid
US
Jan 11, 2017 5:39 pm EST

We engaged Travelomatix on Dec 2016, for flight and hotel bookings portal. We were promised a 5 days deliver timeline. We made the initial 50% payment, and now after one month the portal is still NOT ready. what every travelomatix has shown as work in progress is full of bugs. The sales and customer service rap (Mr.Shruti) has dissipated, and not replying to our skype messages, calls and e-mails. Also, the project manager allocated to our delivery (Mr.Balaji) has dissipated, and we are told he had an auto accident and is off from work.

Dealing with Travelomatix is frustrating, they are non responsive once they receive the payment. Their delivery is sub-standard and their product is CRAP. I highly advise anyone else reading this not to engage them.

Travelomatix is a fraud, con and cheat company.

B
B
Book my Car
IN
Nov 28, 2016 11:03 pm EST

i agree that proved technosoft is biggest fraud IT company in india. they also cheat me.

S
S
Suresh N.
IN
Jul 20, 2016 5:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear James,

Please provide your agency id and contact number as "JamesAlva" is not in our registered customers' list.

We are committed to provide the best rates to startup and midsize travel agencies. Several agencies in India and overseas, are using the engine to find and book the best deals.

Awaiting your contact details to talk to you.

Regards,
Suresh N
Head - Customer Support Group.

Is Travelomatix Legit?

Travelomatix earns a trustworthiness rating of 83%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Travelomatix highly, which means their services are pretty reliable. Despite this, their 33% complaint resolution rate raises questions. We recommend users check reviews and complaints about Travelomatix to understand what to expect from them.

Travelomatix.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Travelomatix.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Travelomatix.com you are considering visiting, which is associated with Travelomatix, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several mixed reviews for Travelomatix have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

However ComplaintsBoard has detected that:

  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • Travelomatix.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The travelomatix.com may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to Travelomatix. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Overview of Travelomatix complaint handling

Travelomatix reviews first appeared on Complaints Board on Jul 18, 2016. The latest review travelomatix provab was posted on May 22, 2019. The latest complaint Bad service was resolved on Jul 18, 2016. Travelomatix has an average consumer rating of 2 stars from 3 reviews. Travelomatix has resolved 1 complaints.
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  1. Travelomatix Contacts

  2. Travelomatix phone numbers
    +91 97 4393 7617
    +91 97 4393 7617
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    +91 88 8010 1000
    +91 88 8010 1000
    Click up if you have successfully reached Travelomatix by calling +91 88 8010 1000 phone number 2 2 users reported that they have successfully reached Travelomatix by calling +91 88 8010 1000 phone number Click down if you have unsuccessfully reached Travelomatix by calling +91 88 8010 1000 phone number 0 0 users reported that they have UNsuccessfully reached Travelomatix by calling +91 88 8010 1000 phone number
    +91 94 4846 2019
    +91 94 4846 2019
    Click up if you have successfully reached Travelomatix by calling +91 94 4846 2019 phone number 0 0 users reported that they have successfully reached Travelomatix by calling +91 94 4846 2019 phone number Click down if you have unsuccessfully reached Travelomatix by calling +91 94 4846 2019 phone number 0 0 users reported that they have UNsuccessfully reached Travelomatix by calling +91 94 4846 2019 phone number
    More phone numbers
  3. Travelomatix emails
  4. Travelomatix address
    2nd Floor, Venkatadri IT Park, HP Avenue, Konnappana Agrahara, Electronic City, Bangalore, 560069, India
  5. Travelomatix social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Travelomatix Category
Travelomatix is ranked 126 among 158 companies in the Hosting and Web Design category

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