Twoo.com
Reviews and Complaints

On the 22 March 2021 around 01h58 i bought a R207, 00 subscription but R207 and R759, 99 was deducted from my about. So now im asking for refund of all my money and deactivation of my account.

I am kindly asking for three things
1. Removal of my banking or payment details
2. Refund or reverse of payment made
3. Deactivation or cancelation of my two account

Thanks

Something is wrong with my account.
It does not receive incoming messages and outgoing messages are not being delivered to friends/contacts. It seems that it is frozen because there is also no additional activity (views, likes, messages).

It has been like this since the last week of December 2020!

I tried sending messages to the helpdesk via web and even my message in the in-app helpdesk was not delivered.

I already emailed [protected]@twoo.com to report this but I have not received any response or resolution.

I had an account in twoo and I had made a payment for that for a month. But on 24th December 2020 I was debited with an amount of Rs 1, 100. This was debited from my account as auto renewal. I was not aware of the auto renewal process.. Kindly end my subscription and refund my amount. My email id used for twoo is [protected]@gmail.com. Please resolve my issue. as I had kept this amount for another purpose

Yesterday 30th of September, http://twoo.com/bill deducted money from my credit card costing $12.99. I need the refund. You have to inform about renewal of the service. You cant just deduct my money. I don't want the subscription anymore, please make my refund
This is my profile https://www.twoo.com/profile#index
Let me know about this. I need my refund

Hi! So this past few days, I became inactive in Twoo. Even I was a premium member that time. busy with my life and I'm working that is why I only noticed this kind of problem just now. My account on twoo with the gmail acct of [protected]@gmail.com has been blocked. I swear that's the only acct that I've been using. My account was even verified, so why I have been getting a complaints when I'm the owner of those pictures? Please investigate this issue. Thank you very much!

Dear customer service team,

I had previously tried Twoo's premium services, and had not found it suitable to my interests or expectations. I had created 2 accounts using following e-mail ID.

E-mail ID used for the account:

w****************@tggs.kmutnb.ac.th
w***********[protected]@gmail.com

Since it was not useful to me, I decided to quit and didn't opt for the auto renewal option and switched off switched off the premium services.

I have even deleted my account on 17.11.2020. Despite doing so, I have been charged 29.99 Euros/- from my account on 18.11.2020.

I never authorized this transaction and same has been done without my consent. I am shocked to see this transaction, how can my card get used without my authorization.

Since I never wished to continue the services, request to to kindly cancel the charges levied and process the refund for it immediately.

Further I will be thankful if you can delete my account from your site to avoid any mishap in the future. I really want this to stop.

Awaiting your immediate action- please refund the transaction.

Hi! So this past few days, I became inactive in Twoo. I'm busy with my life and I'm working that is why I only noticed this kind of problem just now. My account on twoo with the gmail acct of [protected]@gmail.com has been blocked. I swear that's the only acct that I've been using. My account was even verified, so why I have been getting a complaints when I'm the owner of those pictures? Please investigate this issue. Thank you very much!

Hello,
I have been using your app for few days and everything was great until my account was blocked becouse other users reported it. I have no idea why that happened and I am very confused becouse I was following your rules whole time. My account is linked with [protected]@gmail.com email. It would be very helpful if you could help me out.
Mia

Without valid reason
Without my knowledge
Blocked the premium account
U can block fine refund my money back

My id [protected]@gmail.com

Hi, my name is Christian, and this is the second time you deducted money from my account without any authorization. This morning twoo.com deducted 95.98 euro from my card which is very wrong and fraudulent, please I want a refund as soon as possible. Attached is a copy of the transaction and please refund my money. This is not right and it speaks too bad about your company because I read so many similar complains on here from others.

I just deleted my account on Twoo, Could you please check and let me know if my all information has been deleted from your records, I don't want any of my information to be on the site. Please help.
Thanks

You have blocked my account. You have frozen my activity for no reason and have not given an email stating the reason for the account freeze. Please explain why you blocked my account.

Dear Sir / Ma -
Greetings of the day
I have been a member of Twoo.com for quite sometime. I experienced problems with app in the past and rectified by Twoo.com
I am again facing same problems with the app. Sending lots of messages to its members but not receiving any reply. Maybe, my messages are not reaching them. 
Please help me resolve the issue

i never ever joined up with two came to my email looked at it but never joined checked my bank statement and found this account for $36+want this stopped will also check with my bank I dont know how they got my credit card information. If this was frauduently done will see that all the money will be refunded as my bank will do all the investigations I want this stopped

Dear Sir/Madam

I have an issue regarding payment without
information first.
I have connected my debit card into my App Store account for purchasing. And
I never subscription auto renew for Twoo, but suddenly they cut the money from my debit card IDR 149.000, 00
I want to refund my money as soon as possible, I hope that you can give me
feedbacks regarding the issue, thank you.

*as to make it easier I attach the files that are needed.

Zorpia sends me emails about new people etc., today I tried to unsubscribe from emails like this but according to the website (twoo.com) (twoo+zorpia) my email address was not even a registered one. That is why I find it interesting how I can get emails from a website where I did not even registered...My email account is full of zorpia's spam and I cannot do a thing about it

I have download your app(Twoo.com) last month and I started pay u 160 Rs(indian). After pay this Amount you dedicated more 760 Rs which is i dont know how u deduct this money from my credit card.
After that this month u also deduct 880 Rs from my account without my confirmation my request to u please refund my money this month 880+last month 760 Rs which auto debit debit from my account please refund this 1640 Rs back to my account ASAP.
Thanks

Regards,
Amit kumar sharma,
[protected]

A false profile was created for me. My number is +[protected]

I don't know the email address of the person who created this account with you.

My email address is norden.[protected]@gmail.com

I am not from Durban, I am from Johannesburg and I am already in a relationship.

I am unable to access Twoo to check on the content of "my profile"

Kindly assist me by removing the particular version of "my profile".

My cell phone I number is given out on there to suitors

Thank you so much for your support.

Hi, some one has mischievously updated my number on your website / app, and I am being harrassed by your members, I have received more than a 100 calls so far and over a thousand messages. I am using this mobile number for the last 20 years and I cannot change the number. I request you to look into it.
My number that is mentioned on your site: [protected]. Please help me, or may I go and file a complaint in a police station?

Twoo app is the most annoying and fraudulent application that is available on google play store, you guys have been charging me for the services that I have not even used, Twoo app has charged me on multiple occasions via my credit card without even the rightfull authentication. DO YOU KNOW WHAT DOES THAT MEANS. THAT U PEOPLE ARE SCAMMERS AND FRAUDSTERS. I mean how could all do that "SHAME ON YOU GUYS" I STRICTLY DEMAND FOR MY REFUND. My id is "Kaushikrohan". Hopefully this message will open your eyes.