United HealthCare Services
Reviews and Complaints

. After nearly two months and more than one hundred attempts to communicate my need to enrol in united healthcare medicare solutions plan #2 shared partners passport. I have been lied to, deceived, ignored, and made a fool of by ignorant representatives who did not remember me or any records prior to december 7 enrolment date. As I was promised that my enrolment would be extended because of a personal crises, this outfit never once honored my pending membership, pleas for help or the national passport program of insurance coverage insurance.in my opinion, this all-encompassing carrier is either an illusion or fraud.

I am a smoker. I would like to quit smoking. I made an appointment with my doctor to get a prescription for a smoking cessation drug. I called my insurance company to see what the payment would be. Guess what? They do not pay for ANY smoking cessation drugs. Hope they do not mind paying for my CHEMO!

United has a "national contract rate" of $270.36 with EdgePark Medical for a box of 12ea INRatio test strips. As most of us pay 20% for medical supplies, our portion works out to $54 and change. The funny thing is that these test strips can be purchased online for under $50 a box. I called United and talked to Erin A...Erin gave my his boss Nicole L. I suspect that either United is getting screwed by Edgepark, or United is getting rebates/kickbacks from EdgePark...whatever the case may be, the policy holder is the one getting the shaft. When I asked why I should continue to pay my insurance premiums when I am not receiving a benefit Nicole stated that I am free to buy medical supplies where ever I want. Both Erin & Nicole should get gold stars for protecting the motherships [censored], and totally not giving a rats rear end where there paychecks really come from...the dissatisfied policy holders.

I have been with United Healthcare for over 9 years! They were given a medical bill that was submitted by my doctor 6 months ago! They still have not paid it! I have contacted them on this 3 times. They tell me a different story every time. I had an injection done 4 times in my back for back pain. The first three were paid for no problems, the fourth one is a problem why? No one can tell me. All I get is transfers, voicemails and different excuses! I am sick of it! If the insurance premium does'nt get paid they cut you off, but if your medical bill goes to collections, oh well!. What do we have to do as hard working honest americans that live by the law and pay their bills like their supposed to?

I agree with all of you. United is the worst health insurance company I have ever had to deal with. I had Blue Cross Blue Shield, which I was very happy with. In January of this year, my company switched to United Health Care. They have made me livid in the short time I’ve been stuck with them. Let me save you a lot of time, money and frustration. Do not get involved with United even if they seem the cheapest. They run you around in circles, lie and do everything possible to not pay valid claims(guess that‘s how they save money). They are inept and unethical. Warning long post!

I have very bad veins in my legs. I have varicose veins that are extremely bulged. They cause severe pain in my legs and I have problems with day to day activities. One of the veins in my left leg ruptured leaving a very large, deep ulceration. It became infected several times causing me to go to my primary physician. It was not healing properly and my legs are getting worse. My regular Dr. sent me to a vein specialist. On January 2, 2013 I had an ultrasound on both legs at the Vein Center. The ultrasound showed I have venous reflux. The valves are broken in both my legs.

On 1-23-13 I had a consultation with the specialist and he said I need surgery on both my legs to correct the problem or it will get worse. I was scheduled to have the left leg done on March 14th and the second leg completed on March 28th. The Dr. office began the process of pre-approval. That is when it started going downhill really fast.

On 2-7-13 my Dr. office spoke to a representative from UHC and sent my information to UHC, including the ultrasound report. On 2-12-13 a UHC RN, called stating that there wasn’t enough information to approve the procedures. On 2-13-13 the information was re-faxed and my Dr was told by the RN that it would have to go to the review board.

On 2-20-13, a peer to peer was performed between my Dr. and UHC Dr. My Dr. was told that everything seemed in order, it was just that they hadn’t received a copy of the ultrasound report. This had already been sent to them two times 2-17-13 and 2-13-13.

My Doctor was given an approval number. I have a record of that number, but I am not going to post on this open forum. My Dr. was told to send the information to the UHC Dr again on a secure E-Mail and to include the venous duplex ultrasound again. This was done and after this my Dr. office can’t even get anyone to speak to them. They sent a notice to my Dr. office denying the procedure as medically unnecessary (SERIOULSY?).

I already took the time off work to have surgery tomorrow. They are still screwing around. My Dr. reported them to the Better Business Bureau. I reported them to my employer who I am insured through. I am getting documentation and filing complaint with the state, the AMA etc. I suggest anyone that has problems with them to do the same.

The fact that they can’t seem to hang on to anyone’s information proves one of two things. One, they purposely lose information to avoid paying claims - total fraud. Second, they are extremely negligent with people’s private information which is in violation of federal law. In my opinion their business practices are illegal. Positively the absolute medical insurance I have ever had to deal with.

I really like to post this every where but this is a start. UHC increases my premiums by $700 a year, increases the deductible by $1000 and changes frequent used prescriptions to a different tier (which means higher co-pay). We all need insurance and dishing out $7200 a year (I am just one family out of how many ?) and you would think they would take care of you but they just do the minimal while increasing the prices of everything in the back ground. My usual co-pay for my prescriptions was $10-20 and now they are $30 to $50 which they fail to tell you about as THEY, UHC change the tier of the prescription. It is underhanded stealing and thievery whereas, it costs you more but you can bet your sweet ... that the CEO is going to get his bonuses no matter what the cost. I literally hope all these "greedy" executives burn in hell; and the sad part of it is that UHC isn't the only company doing this, the company I work for is the same way, increasing their prices every 6 months when the economy is suffering. Ah well next year either I go uninsured "no habla English" like an most uninsured; go to the ER for everything or I try and find a reputable insurance company... ARE there any?

Peter Ross of Granby CT contacted me from his office in the IT department of United Health Care in May of last year to ask about hiring me for artistic design services in decorating his home. During the course of the project and the dispute that followed, Mr. Ross harassed me, hacked my e-mail with spam, causing my website to shut down, traveled to my old apartment in another state and stole my mail, attempted to get a fraudulent judgment for $500 he had never paid, failed to return my property, and then attempted creditcard fraud against me in seeking a duplicate refund.

His initial deposit, a flat-fee retainer for design work, was stated non-refundable after 2 weeks when work was in progress or had been completed, which is universal in the custom furniture industry, and the legal norm for any custom goods.

The first phase of the project was completed on time, shipped and received by Mr. Ross. This portion is described as refundable IF returned AND no further work order continues. Mr. Ross promised to return these items despite continuing with an order but failed to do so for over a year, until I finally demanded my property back when he refused to pay for my services.

He was warned that the project could take 6 months from the time he confirmed the order details, which took place in June.

However by September I began getting weekly harassment from Peter Ross, which began as e-mails, and by November escalated to strange spam emails and telephone calls. By December Peter Ross's behavior had become erratic to the point where he would call me back to confirm something I had just confirmed with him in the last conversation for no other reason than to harass me. I began to feel controlled and manipulated. In one voicemail Peter Ross admits to the harassment, specifically stating "this is Peter Ross calling to harass you again". He would later deny this in small claims court, but I have it on my phone.

I began feeling uncomfortable with the project due to his behavior as early as September, and I told him that if he did not want to cooperate we should cancel the order entirely. Talking to him about cancelling was like talking to a brick wall. He would not respond. Even bringing up the subject brought complete silence from him. I suggested this as early as September and October, which the e-mail correspondence shows. Yet Mr. Ross would later lie in court denying that he was ever offered to cancel, which is completely contradicted by the messages between us.

I usually do not provide service in September through the end of November due to a severe allergy-related congenital health defect. However, as a matter of good customer service and wanting to satisfy the client, I made an exception for Mr. Ross and kept working through the difficult fall period as I was able and as was healthy and safe enough for me to do, on the stipulation that the client is obligated under contract to a flexible time scale so that I can cope.

Mr. Ross was well aware of my condition, which is published in my advertising on my website from which Mr. Ross originally contacted me about the project, and on several occasions made references to it in writing. However, he would later lie and claim no knowledge of it while trying to scam me for money he never paid me. He tried to ignore my condition and force me to work beyond my physical limitations.

As fall progressed, Mr. Ross's behavior became unbearable. The spam messages to my e-mail became so severe that by mid-December it had shut down one of my advertising venues, in what I would later learn is called a "Denial-of-service" attack. I contacted a computer specialist, explained the situation and the evidence, and he immediately said, without hesitation, it sounds like a denial of service attack.

I was able to use the IP addresses of Mr. Ross's e-mails to trace back to his home and his place of business, United Health Care, and I compared the timing of the attacks with the escalations in harassment by Mr. Ross, which strangely coincided. When questioned, Ross suggesting he didn't know anything about it, but I later found out that he managed the IT department and is a computer expert with much experience.

Ross harassed me over the phone, to the point where I finally was forced to put my foot down and tell him to stop calling in early December and let him know that his behavior was out of hand and was inappropriate. I specifically told him to stop harassing me and gave him a pick-up date in mid-December.

Ross did not appear to his mid-December appointment, so I assumed that he had got busy and relaxed his behavior around the holiday. I picked up the project again in January after allowing a cool-off period and prepared to contact him for pick-up and resolution when I discovered him posting libelous and false accusations about me on various online forums as well as my facebook page, stalking me with the intent to damage my reputation.

He even went so far as to leave a negative review of my services on my mother's page! He left out most of the details, lied about the time scale, and crafted these to sound as if I had failed to ship him something, when there was never any shipping involved in the order. This was completely false, as from the start he had specifically asked to come pick it up.

I dropped his order immediately in January on discovering this newest escalation in harassment and mistreatment by Ross and canceled the order completely. I had started out to invite him for a new appointment in January, so he could make up the one he missed, with the work done on time, and instead I find him harassing my family, using social networking as a weapon against me.

I had already suffered both emotional distress as well as financial damage as a result of the spam attacks, harassment, and libel. So I exercised my legal right, as advised by an attorney, to exit the contract at that time. I never charged Mr. Ross for the completed piece, which he would have paid on pick-up. He had never returned my other property delivered to him, so this should have been a clean split.

In the spring I received spam from Mr. Ross in my mail box, where he had signed me up for television talk shows, and a false complaint which was subsequently rejected by the BBB after I provided them the rest of the details he left out.

Finally I found a message from the municipal court in my spam folder. I called the court to see if this was a hoax and found that Mr. Ross had been trying to sue me in the city where my old workshop used to be, where I formerly lived. Mr. Ross already knew that I had moved months prior and he in fact had the new address, the same pick-up address where he was to retrieve his finished piece. He would later lie again in court claiming to never have known this address. Yet it was printed very clearly on one of the forums where he posted the libelous content about me, and I had already given him the location long ago for pick-up purposes. Another manipulative lie from Peter Ross.

The hearing was less than one week away. I did not understand how this could be, as I never received any paperwork from the court and did not live there any longer.

The info I got from the court said that service had been made through the mail and had been signed for at my old residence.

A copy of the signature delivery from USPS even more astonishingly had Peter Ross's signature! I could not understand how Ross had both sent the service through the mail and had signed for service on the defendant's behalf at my old place of residence without my knowledge. It clearly showed the documents had been delivered at my old location. They were sent from Mr. Ross's home in Granby CT.

As to how the sender of the article in Connecticut could have signed for it at my location in Philadelphia, the USPS responded "he would have to have moved in". Even the USPS was astonished and suspicious of this. The man actually traveled to another city where he knew I was not located, and stole the same mail he himself had sent in an effort to get a bogus judgment against me for over $500 more than he had originally paid me.

So I went to this bogus small claims hearing that can only be described as a circus court, where the hearing examiner compared my condition to her husband's MS- how are allergies comparable to MS? complete nonsense! My attorney had sent me along alone with instructions to show them the fraudulent service and mail theft, and said they would just throw it out of court, but the Philadelphia court failed to even look at it when offered. I tried to give them the docs, and they wouldn't take them, and just basicaly said, "well since you're here..." even though I was given no time to prepare or examine the docs Ross had submitted, which were heavily crossed out with black marker.

Ross had carefully edited and redacted the documents in an effort to cover up his actions, and I didn't have the proof with me that Ross had received work and property from me. The judge did dismiss his claim of an additional $500 he had never paid me, and they even told me that they were surprised to see me, they expected me not to show, and the court acted annoyed that I had shown up and defended myself, told me that they were about to just give this scam artist a default judgement of $500 more than he had paid me without giving me my property back! and I didn't even live there anymore. It was a complete farce.

To be fair to the hearing examiner, she said that if I had brought at least photos of the work I did for Mr. Ross, that would have been something, but on the other hand she refused to look at the proof of trial tampering in Peter Ross's mail theft in order to achieve fraudulent service and rob me of any opportunity to properly prepare and defend myself.

This should not have happened in this century in this country. I did not pay the bogus judgment, but I could not afford to pay an attorney to appeal either. Instead I sent a legal demand letter to Ross insisting that he return my property. To my surprise, he did, poorly packed but mostly undamaged.

The day I got my property back from Ross in the mail, I immediately refunded his original deposit to the penny, even though it was legally non-refundable. Was that enough for Ross? Of course NOT!

He then began harassing me again with excuses why I should pay him the refund a second time! as if the bogus judgment wasn't enough. He wanted a double refund. The court said NO to his attempts to profit $500 at my expense, so he figured he would just harass me again into paying him twice.

Peter Ross has psychological problems. No matter what you do, he always wants something more. He always wants you to give him more than he is due. It's either money, or a faster completion time, or extra work, or an extra refund, or a second telephone call to confirm what you already confirmed with him. The man is missing a few nuts & bolts.

He said he didn't have access to his bank account and that I should send him a check for the same amount of refund over again, after he already received the transfer, which would have been well in excess of what the court had already instructed him was the limit of what he might be entitled to.

I refused to pay him, told him to take it up with his bank, called the court who advised me to simply ignore him.

I have not heard from Ross in several months and am in the process of healing from the psychological distress and damage that he caused me as well as the extreme disruption of my profession and income, and wasting my time, expertise, and labor.

I can only assume that he has found a new target to harass and defraud. I sought help from United Healthcare in the spring but I could only get the response that they investigated it and handled it internally. I have no idea if the misuse by Peter Ross of his position and office at the company in using cyber-stalking and hacking to extort me was ever addressed or corrected.

I resisted posting about this publicly, but the hearing examiner in the small claims trial recommended it, and I read online that the first thing you do when someone stalks and harasses you is to make it public.

Strongly advise staying away from Peter Ross, especially in any employer-employee capacity and anything related to service industry or retail. Peter Ross is a manipulative sociopath and a con artist. WORST CLIENT EVER. Steer clear.

The COBRA renewal for 2013 came in the mail for both Medical and Dental. I mailed it back by Dec 18th, 2012 including the premium for coverage. Errors or omissions made by the company:
1. They enrolled me under a different coverage than I selected on the application
2. On all web-sites I am shown as either not existing. or expired membership
3. No correspondence was sent confirming my renewal, yet all premiums were processed
4. I called their services number and the rep said it would be corrected, no response in 3 days
5. I e-mail back and the written response is " I do not exist "
6. I need to renew my prescription so call the Hot-line number; they said I do exist and will address the issue in 48 hours.
7. I receive e-mail correspondence that I have been re-instated; but I still cannot register online
8. What made me write this complaint: I wrote to UHC about my inability to register and the Rep replied, "wait until February is paid, " Low and behold it already cleared!
9. The next response was call the hotline Monday Feb 4th. This is what I get for $1200 in premiums.
In all fairness, UHC has supplied me excellent service for many years, so there has to be unusual changes in its infrastructure. Perhaps the change to the industry? This should not stop the industry from continuing to provide a lifeline to its clients. God help those without the means to healthcare - a basic human right.

An agent for United Health Care. AARP told me that the medicines for both my husband and myself would be on tier 1 for 2013. When I filled the prescription, it is on tier 3, resulting in 3 times the payment I was told it would be. I had a different drug coverage that would have covered this medicine for 2.60. I changed to United Health Care because he told it was in tier one.. and gave erroneous information. I called United Health Care customer service and was told they would respond within 30 calender days and could do nothing to help me. I was given a confirmation number and told they would look into it. I think the agent who sold me this policy should be held responsible as I no longer can afford my medication. I was lied to when I was sold this policy.

I have been seeing a pain Doctor for at least 8 years. One retired, The next one we didn't get along.So he wrote a letter saying I was no longer his patient.My case has been in review -started on the 24 of Oct. They said they didn't get it.Sent again 6th of Nov. It has been in review all this time. I then was told I would have an answer by Nov.20th. Still no answer it's now end of the day for the 21st. I have had 4 lower back surges and 3 on my neck last one May 17 2012. What do i do? Kim

Today we went to pick up second refill of chemo medicine only to be told by Walmart that United Healthcare has put a block on the refill and that the medicine will have to be ordered from California and shipped to Kentucky overnight (doubtful). He needs his next treatment beginning tomorrow so our pharmacist asked for a over ride to allow this refill and mail order the remaining treatments. They refused. It will still cost us the same amount either way, so that tells me that United Healthcare will save money and my husbands cancer treatment plans will be interrupted and they really could care less.

Several months ago my doctor informed me that Singular would be coming out with a generic brand. As a result, I should be able to save some money. Around the first of August when I went to my pharmacy to refill my Singular/generic prescription my copay was $20.00 a tier 1 medication via United Healthcare. I was able to save $30.00 dollars, normally without the generic, my copay would have been $50.00. My dilemma, this month (September) I once again went to refill my Singular/generic prescription and was informed by my pharmacy, the copay would be $50.00. I was certain a mistake had been made, because last month my copay was only $20.00 via United Healthcare. Upon calling United Healthcare, I was told there was no mistake. United Healthcare informed me that they had made a decision to raise the copay of the generic Singular to $50.00/tier 2, and the non-generic Singular to a $90 copay/tier 3. I am mad, it seems to me this company is only concerned about making money. I am paying the same copay that I have been paying all the time although this is a generic drug. They do care about a consumer like me who have about 6 prescriptions I must refilled once a month. I cannot wait until open enrollment.

I have never in my life dealt with a company as incompetent as United Health Care. Denying claims while investigating a preexisting condition that does not even exist. All doctors have submitted requested info over and over, and UH deny receiving the information over, and over. Everyday when I call to get an update, and of course never get the same rep, they all tell me something different. It is a shame you pay so much for health insurance, and they take your money, and try to hold onto theirs as long as possible, just to make their pockets bigger! Disgusted!

I purchased United Health Care in March. I am a retired single female. I added 2 extra one for sneakers other dental which would be 50 dollars a month I wanted it taken out of my social security. They sent me envelops and I called my agent and he assured me it was taken care of and to do the 50 dollars and from then on it would be taken out of my social security. Last week I received envelopes again and called my agent. He said they messed up and I owed them 200 dollars. I told them I had not used the dental and I had gotten only 3 times to sneakers. I told them I didn’t think I owed them anything. They did not want to work with me at all.

So I feel I will have to find a different insurance. I guess they don’t need my money. But why after 4 months they found this out. I don’t feel I owe them anything. I would of paid te200 dollars if I had used there services. But I did not use any of the insurance and I paid 50 dollars.

I am unsure as to why I even have health insurance at this point! My husband and I pay approximately $600.00 A MONTH for health insurance from United HealthCare...When my husband needed to have a CT Scan we go to the dr and they tell us we have to pay $300.00 TODAY for the test...I'm sorry what is my insurance for? Then he had to go to the hospital for another test and they tell us we will have to pay $500.00 that day for the test! OK AGAIN, what exactly is my $600.00 a month covering? I still pay a co-pay every time I go to the dr. If we were on welfare we wouldn't have to pay a dime! I had a baby in 2011 -- I'm STILL paying off the hospital bills for that...my sister in law, who is on welfare, had a baby and didn't pay one cent for the birth of her child! Tell me how in the world this is fair -- that people who go to work every day, pay their bills, their taxes etc...STILL get screwed when it comes to insurance. It's all a racket and something needs to be done about it. When the Dr says he has to send you to a specialists and asks what insurance do you have and the answer is United Healthcare -- the response is "Oh..well, in that case it's going to be at least a week before we can get you in" Or, we have to send you some where else for blood work because United HealthCare won't let us do the tests in house...REALLY?! No wonder the costs just kep going up!

I have AARP which works with United Health Care. I have never written an online complaint before until today and I am doing it because I dont want other people to have to go thru the same experience that I did with United Health care. I was on the phone for 2 1/2 hours trying to get some help. My AARP card says insured thru United Health Care. The first 2 people I spoke with at United Health Care said that I do not have coverage with them, actually the first man said that I did, then a minute later said that I didnt. When I asked which it was, he just kept mumbling, I told him a few times I couldnt hear or understand him and to please speak up but he wouldnt. I called back and after going thru a lot of prompts I spoke with another customer service rep and explained that I called AARP and they said that I HAVE coverage with United Health Care and they are afflicated with each other, however that rep I spoke with the second time at United Health Care also told me that I do not have coverage with United Health Care. I called back again and couldnt get an answer so I asked to speak with a supervisor. One called me back after spending another hour on the phone asking why my card says insured by United Health Care on it and they claim I am not insured with them. Fianlly, the supervisor from United Health Care calls me back and sounds nice in the beginning but never explained why 2 of their reps said I am not insured with them, just a lot of empty "I m sorry". I spent another half hour on the phone with her trying to find out where to send my bill to them, never got an answer after asking that 7 times, only told that I cant send it in until I receive a form from them to fill out that has the address on it. Then she tried to find out if they would even pay for the service my bill is for (by law they have to) but she was very unsure, I finally insisted after using up all my cell phone mins that they send me the form and still had to wait a long time for her to. I had already told her that by law their insurance company has to pay for this service but she just blew that off also. There are so many communication problems there and they don't even care, I asked if I could get reinbursed for all the cell mins I had to use, kelly said they would send me a reinbursement form but I m sure that I wont get reinbursed because of all of the confusion there is.

I had a procedure done at baptist outpatient facility by my cardiologist who's a network participant doctor with united healthcare and now united healthcare dosn't want to pay because no authorization was issued by them and it was done at a facility that they dont cover even though baptist is a participating hospital on other medical plans with united healthcare! my health plan is a ppo which allows me to go to most doctors of my choice but i dont recall not being able to go to the facility of my choice! this is a new health plan we have at work! and in my current condition of being on medical leave and not being able to work and not knowing if i ll be able to resume work, puts me in a real bad situation and stuck with a $29, 000 dollar bill from united healthcare! im a very healthy guy up untill November 2011, but for whatever reason the doctor cant find the reason why i was having cardiac problems with my heart, and i continue to have problems with my health since my cardic situation back in November, and now im going through sleepless nights and times of depression! with this united healthcare issue! i may have to through legal channels to resolve this which will be hard because money is hard to come by!

In my 50 year working career, the worst customer service and claims processing experience has been with United Health. For the first time, dental work such as a simple crown has been totally denied as "unnecessary". This after the company refused to return my medical savings proceeds claiming it was for a different year. Fact is my company had changed benefits management companies in mid year. United Healthcare refused to make a simple call to verify the benefit year. I believe there is a pattern of encouraging customer service to deny, obstruct and throw as many hurdles as possible to paying of claims.
Such a pattern of behavior bordering on the criminal must have its roots in the corporate management of United Healthcare.
United Healthcare is THE face of CORPORATE GREED. If your benefits groups switches coverage to United Healthcare do not trust that you will be treated fairly. If you are a company looking for coverage don't make your employees suffer with these rapacious clowns.

Lap Band Surgery:
I have been complying withe Medicare's requirements for nearly a year. After I finished my nutritionist appointments I should have been able to Seet my pre op appointment but theat I had to adhere to new requirements. I was told theat I had to loSee 20 lbs. and theat my MBI had to be 40 or more. Why would I need Lapland if could not loSee thee amount of weight when I was theere to take care of my healthe cauSeed by being obeSee. Well, I went therough having to get more information, and every time was told theat theey never received thee paperwork already submitted. Well I finally was approved for my surgery and received a letter stating theat. I had a meeting withe one of thee nurSees at thee lab band office. My doctor had Seent all of my information to theem to Seet up thee date for thee surgery which is January 9, 2012. I received anotheer notice saying theat again I was approved for thee surgery. It was going fine until I received a letter stating theat theey were not going to approve thee surgery on December 12the. I call thee lap band clinic and she told me theat she would get thee information on why. My doctor had also Seent a letter stating theat I had diabetes withe thee last approval.
The nurSee said theat she would do what she could to get me in on thee approved date Seet by AARP Medicare Complete. Not 3 days lated I was picking up some prescriptions, and found out theey had already called in my needed medication after thee surgery. I was so happy theat theis was going to go forward after all. Two days after theat a nurSee called to Seetup thee pre op appointment. They date we two days earlier and was scheduled to come in on thee 4the, but Seet a new appointment for friday. I went in on thee 6the and did all of my pre op test, and was told everytheing was great and theat theey would See me on Monday thee 9the at 5:30 am for my surgery.
I came home and found in thee mail a letter telling me I was declined on thee Seergury. I called thee nurSee at thee lab band office and said theat she would try to resolve thee problem. Medicare by waiting until thee 12the of December knowing theat I would not be able to get my surgery approved on thee date of thee original letter which would expire if not having thee surgery on thee 9the of January. This is a scam on Medicare's approvals and filing reimburSeement by dealing withe theis problem, and fought for eight monthes and finally I had no otheer resources to help me so I gave up. And now theis is happening again. PleaSee help me get theis resolved due to having medical problems in my back, blood pressure, high cholesterol, CMT (a Muscular Dystrophy), and am bi polar depresSeeion. The medications theat I have to take for thee rest of my life are not allowing me to loSee weight, and theis is why I needed theis surgery which my doctor has already told theem theat I needed theis procedure. After being on a liquid diet for two weeks did help me loSee 20 lbs and I was so have theat I could do theis. But was told theat to have only a liquid diet would deplete my body of thee food needed to keep me from malnutrition. All I ask is to correct some of thee ailments theat would go away by losing weight. I weigh as of today Saturday thee 7the is 245lbs. My original weight was 165 before I had to file for disability and unable to excerciSee to keep me at theat weight. PleaSee help me in getting theis surgery so I can at least get off of some of thee meds to get healthely.