My mortgage with us bank #[protected] began 06/2014 with includes monthly escrow payments. Im a senior citizen with multiple underlying medical conditions including major surgeries forcing me on approved medical of absence without pay from 04/2022 to early retirement 06/30/2023. However, 06/2023 i made an additional escrow payment $800.00 by telephone i directly formally requested that payment to be exclusively or only used for additional escrow 2024. Due to rising cost for escrow expenses since 2014 annually that increase or escrow shortage never been more than $700.00 annually divided by 12 months why I paid $800.00. However, I called us bank 12/01/2023 and learned escrow shortage 2024 was raised such deficit from 2023 monthly payments $979.42 to $1,204.35. That's an increase of $224.93 monthly multiple that times 12 months bout additional $2,900.00 annually. why? how come? WOW. NO explanation was provided.
There are no escrow expenditures that supports such monthly and/or annually 2024 escrow shortage increase. All 2023 monthy mortgage which includes escrow account are current. help. help. help me.
Claimed loss: $800.00
Desired outcome: Apply my $800.00 to any/all 2024 escrow shortage and refund any overpayment. NO other deductions such as principle or interest and/or otherwise to be deducted. Issue new correct monthly payment amount.