uShip’s earns a 4.4-star rating from 216 reviews, showing that the majority of shipping service users are very satisfied with their shipping experiences.
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allowed for a fraud and will not honor insurance
Booked a shipment thru USHIP - accepted a bid from a shipper with a lot of feedback. Paid fee and deposit for accepting the bid. Shipped picked up my shipment, quarenteed 72 hour delivery and insured per his profile on Uship. Shipment was to be completed, delivered to me by 12/24/2010 - well past the 72 hour guarentee. Shipper failed to deliver then and now. Now he refuses to deliver and expects me to pickup or pay Storage fees. Uship - "we are 3rd party and are not liable". How about FRAUD? They supposedly have a FRAUD insurance up to $500? Paid 1/2 the shipping via Paypal - along with the fee and deposit up front - have filed with Paypal - have a tentative refund - meaning - if shipped does not have funds - I am really out of pocket along with my items the shipper is holding for ransom.
# and has no standards
I use USHIP as my main source of jobs to move car. trucks and trailers around, but there is no regulation on who can bid on jobs on the site! There are smoes bidding on jobs that dont have DOT, MC CA or insurance stealing jobs from me cause they can offer a lower price well no *** they can its because they arent paying to be legal! I wrote U[censored] and they said they are just a "freight forwarder and broker" and that legality of the shipment falls on the customer to "ASK" thats ### a customer should be able search for a provider and not HAVE to worry about whether or not they are legit! and they keep taking more and more from us a shippers 2 years ago it was about 8% off the top now its 13.9% and fuel is still going up ***!
I used UShip and the carrier was disasterous. She was to take my dog in the cab with her because the dog wil not be crated and two cats in carriers. Along with this she agreed to move 19 boxes & some small furniture pieces. Besides being totally tardy to and from my dog was put in a horse trailer along with a horse. My furniture was in the horse trailer along with a horse and my cats were in a small carrier with no water and a full litter box. My furniture was covered in shavings and smelled like a stable. A chairs is fabric covered and reeks. My small wood dresser has also absorbed the horsie smell. To add insult to injury pieces were marred, scratched and broken. Thank goodness I taped all the boxes well. But even those had horse urine/poop (?) stains. Cost was $900 from CA to TX.
Now I'm in the process of moving from TX to CA with the same load...sure hope I can do a better job of selecting help!
Next time you should try this fairly new website called ShipAlmostAnything.com instead. They do not charge a commission, which will save both the trucker and the consumer some serious $$$. Plus, they have an open communication platform that allows us to talk to and pre-screen all potential haulers. Avoid getting ripped off and use a different service.
ripped off
I think all of us who got ripped off should sue...I dont just have 200.00 just to throw around and i really thought this was legit..So now I am out a puppy and 200.00...How can we let them get away with this..I cant believe i believed these people or thiefs as i call them..i want to sue..my children have been waiting for our yorkie pup for a week...ever since i told them about her..now i have to look into their eyes and tell them we cant get her now..This situation should not be left unattended.
Next time you should try this fairly new website called ShipAlmostAnything.com instead. They do not charge a commission, which will save both the trucker and the consumer some serious $$$. Plus, they have an open communication platform that allows us to talk to and pre-screen all potential haulers. Avoid getting ripped off and use a different service.
theft
Sadly uShip may be one of the most dangerous sites on the web. It purports openness, but it is really a platform for theives and scam artists. Nine out of ten of uShips "carriers" are illegal. And since almost all of the people that want to ship on uShip have little or know experience in shipping they become easy victims of over charges, extra fees, damage, and theft. The vast majority of uShip "Service Providers" are just a guy with a truck. They haul without license, authority, bond, or insurance. uShip executives are fully aware of this, but deny any responsibility saying that the users police the site. The problem is that the users are amateurs and they don't realize that they are being scammed in most cases. Further, since uShip limits communication between carriers and users it is impossible to determine if a scam is in the works until it is to late.
if you are a carrier and you drive a van or any automobile under 10001 gvw you do not have to have a mc number or dot number and you do not have to log in a log book you cry babys crying because you want to charge a shipper high dollar to ship they freight so you only have to do one pick up and one drop that is because the trucking industy are just a lazy bunck of drivers now days get out and work just like the rest of us bid a lower bid get more pick ups and earn your money then people may start shipping with the small carries again is has got so bad that it is cheaper for a shipper to put there freight on a big truck and wait a littke longer to get it so stop crying and go back to work thats why the usa is in the shape we are in people are lazy now.
Next time you should try this fairly new website called ShipAlmostAnything.com instead. They do not charge a commission, which will save both the trucker and the consumer some serious $$$. Plus, they have an open communication platform that allows us to talk to and pre-screen all potential haulers. Avoid getting ripped off and use a different service.
dishonest scam
I was a transporter on uShip.com. After 3 months of LEGAL transporting, uShip suspended my account for "Unauthorized communication" with a potential customer; I let the boat customer know that I carried cargo insurance and that any other transporter who did not, left the boat owner liable for any loss or damage, even if the transporter had "full coverage" insurance on their vehicle... Also, I let another customer know that USHIP CHARGES A FEE FOR THEM TO USE THEIR SERVICE. Bad boy! They are dishonest, unreliable, unaccountable and outright deceptive to anyone who works with them, uses their transporters, or works for them...
Next time you should try this fairly new website called ShipAlmostAnything.com instead. They do not charge a commission, which will save both the trucker and the consumer some serious $$$. Plus, they have an open communication platform that allows us to talk to and pre-screen all potential haulers. Avoid getting ripped off and use a different service.
Sadly uShip may be one of the most dangerous sites on the web. It purports openness, but it is really a platform for theives and scam artists. Nine out of ten of uShips "carriers" are illegal. And since almost all of the people that want to ship on uShip have little or know experience in shipping they become easy victims of over charges, extra fees, damage, and theft. The vast majority of uShip "Service Providers" are just a guy with a truck. They haul without license, authority, bond, or insurance. uShip executives are fully aware of this, but deny any responsibility saying that the users police the site. The problem is that the users are amateurs and they don't realize that they are being scammed in most cases. Further, since uShip limits communication between carriers and users it is impossible to determine if a scam is in the works until it is to late.
don't use it
Bought a pair of Macaws from a gal. She used Uship. We agreed on the price of 600.00 dollars. The shipping company called and said the birds would be delivered. Then 1 hour before delivery they said they needed 1500.00 more because of pet insurance. Don't deal with anyone from this place. I am out 600.00 Thank goodness I never gave them more! Yes I was sick of talking to that Arab voice that you cannot understand. Hope they get what they have coming to them. Never, never, never again! Please people be careful of scams!
is there no way of getting any of your money back?
scam - never got my puppy
I found a dog online that I wanted to adopt from a private seller. She used U Ship to 'ship' the dog. They hit me for a $300 fee and then the next day said they coudn't ship because the dog needed $580 life insurance that would be refunded at the time of delivery.
So like idiot, I paid it. So we payed them a total of $880, then they said they would be shipping. Then the next day they said I needed to pay them $725 for a dog crate because the one the owner dropped off wasn't good enough because of the climate!
So they called me because I refused to pay and the guy couldn't hardly speak english and then hung up on me! Then they sent me an e-mail an hour later saying that "since I was complaining and doubting their company they had no option to send my money back because they didn't want their reputation to be brought down over a few dollars!" I'm still waiting for my refund, because they wanted me to pay $175 for them to refund my money!
It's one big scam!
Good luck with that
that was not uship that you dealt with. It was a Nigerian "puppy scammer" who was using the name of uship to fool you. Please google "puppy scam" and read all about it. Sorry you got taken, but uship is nothing more than a website that connects people who want to ship something with people who transport stuff, and they connect those people for a fee.
What you experienced is the classic scam, and no relation at all to what uship does.
no customer service, no phone number, a buggy site
Uship claims to be a neutral agency connecting shippers with customers. But really, for the immense amount of fees they charge, they offer nothing. When shippers steal and lie to you, they do nothing. A total ripoff. No customer service, no phone number, a buggy site. Stay away.
Hi, I'm Jennifer, Customer Relations Manager at CitizenShipper. I
was both shocked and dismayed to hear about your experience. I'm
really sorry to hear that you had to go through all this.
I wanted to let you know about CitizenShipper.com. We're also an
online shipping marketplace, and connect customers like you with
drivers. What really distinguishes us from other service is our
commitment to customer safety and satisfaction. Drivers on
CitizenShipper undertake stringent screening checks before picking
up any customer shipments, including a nationwide Background
Check, and also address verification. We also feel our community
policed review and feedback system helps users to weed out
undesirable members leaving only the drivers who conduct
themselves with professionalism and integrity. In addition to
this, we've also just integrated a dispute resolution system which
further enhances user safety on our site.
If you do find yourself in need of quotes and professional
drivers, please reach out to me on jennifer 'at' citizenshipper
dot com, or call me on [protected] and I'd be happy to find you
a professional driver.
Thanks!
Jennifer
Next time you should try this fairly new website called ShipAlmostAnything.com instead. They do not charge a commission, which will save both the trucker and the consumer some serious $$$. Plus, they have an open communication platform that allows us to talk to and pre-screen all potential haulers. Avoid getting ripped off and use a different service.
never received my puppy
A puppy was posted for free by [protected]@yahoo.com on oodle in the Cleveland, Ohio area! When I emailed the lady she then said she was in Washington, that I would just have to pay for the delivery ticket of $270! Everything was sounding good so I payed it & was told that I would it the folloing day at 12:00 noon! Then I receive a email stating they stopped the delivery supposively in South Dakota to tell me they need $980 for insurance till the puppy arrives! Then I will receive all my money back! Now I'm out of $300, what do I do cause they keep calling me, wanting me to pay it?
Hey lady dont feel too bad k, They did EXACTLY the same thing to me. The problem is that they actually look legite and by the time you realize your getting scammed its too late. I bought i Rottweiler from a lady in Colorado and the exact thing happened to me! Even the prices you gave were identical to mine. And trust me, once you give them money you will never see your pet or your money! USHIP IS A SCAM!
I agree. There are homeless pets everywhere. Do not pay for a pet unless you get it from your local pound or rescue farm.
Lady are you on crack? This is obviously a scam and it's only suckers like you that keep ### of the earth scam artists like this in business. I can't begin to imagine how many 100's of not 1000's of homeless animals and puppies there are in Cleveland that you would have to resort to wanting to "ship" one from Washington. You should've seen the red flag and told her to buzz off as soon as you heard this, then kept looking on Craigslist for a LOCAL pet. There's a reason they warn their customers to always deal LOCALLY. How could you fall for this ruse? :(
scam
U Ship is nothing but a means to hook you up with the sleazy low life shippers. they take their cut of the deal, and do not look back. I had a terrible experience with them, I e-mailed them several times to intervene in resolving the problem with a sleazy shipping company called Chase Nationwide Transport, operating out of Oregon. This company, I mean...
Read full review of uShip and 14 commentsthe worst
This website has to be the worst thing ever. As someone else has stated all they care about is thier money. They don't care who is legal and who isn't. They make you accept thier user agreement that makes them never at fault for anything. As much as I hate goverment control over everything they do need to step in and do something about this site. All these people on here that lie about being legal or having the insurance that they don't have. I'm suprised you don't see alot more about people destroying other peoples property and then not having the insurance to cover it. I am a legal transporter and would have no problems with the site if they would get rid of the wanna be's.
The complaint has been investigated and resolved to the customer’s satisfaction.
For a better shipping experience, I highly suggest going to:
www.shipalmostanything.com
I have been a registered uShip provider in Australia for several months now after responding to an email they sent me. We are in the vehicle transporting business. In that time I have quoted extremely reasonably on many loads going in the same direction of our trucks on return trips and have not received a single job out of it. I estimate I have offered around 15 bids.
I think everyone that uses this service thinks they will get their job done for almost nothing, but if you are a reputable, insured and licensed business you have to charge accordingly. We have offered up to 70% discounts to snare a load home and not snared one. One example is that we had a truck returning from Brisbane to Sydney (about 1000klm) and we quoted on around 3 cars as a return trip at $500 each and didn't even get a response. It's frustrating and a waste of time. The customer would have received a great door to door service and we would have covered our fuel cost only.
Only 3 provider companies on the Australian site have any feedback - the highest being a 2!
I'm also surprised with government agencies who insist on us having full insurances, licences, ABN numbers, business names etc yet there are pensioners (nothing against you personally!) who offer services using their own cars with a trailer to complete deliveries. It's just extra cash to them, but it's our business.
I will deregister my business from uShip in the next couple of weeks if I continue to be frustrated by unprofessional tactics. We cannot and will not compete with cowboys.
Pity help vehicle owners if an accident was to happen due to lack of experience and insurance. In our line of business I have seen many instances where single car trailers being towed behind another car have jacknifed and overturned. I just hope nobody is killed by one of these thorns in the side.
The 1st link's comments are the best ones when it comes to UShip.
Is shopping for a mover in a virtual marketplace safe? – Part I
Part I – Listen to the Marketplace Podcast
http://www.examiner.com/examiner/x-5187-Moving-and-Relocation-Examiner~y2009m8d18-Is-shopping-for-a-mover-in-a-virtual-marketplace-safe--Part-I
Is shopping for a mover in a virtual marketplace safe? – Part II
Part II – Shopping for a mover online?
http://reloroundtable.com/blog/?p=3357
Is shopping for a mover in a virtual marketplace safe? – Part III
Part III – How do you find a crook in the dark?
http://reloroundtable.com/blog/?p=3374
Is shopping for a mover in a virtual marketplace safe? Part IV
Part IV – What does ‘Caveat Emptor’ mean?
http://reloroundtable.com/blog/?p=3426
Is shopping for a mover in a virtual marketplace safe? – Part V
Part V – Who really needs the aspirin?
http://reloroundtable.com/blog/?p=3493
Look at what the state of California has to say about shopping online for a mover and the cautions that need to be exercised.
http://www.asianweek.com/2009/09/18/move-it-dont-lose-it/
If using Uship again, you might want to choose one of Uship's Top 100 transporters for 2008
http://stopillegaltrucking.com/forum/viewtopic.php?f=31&t=688&st=0&sk=t&sd=a
Look at what the state of California has to say about UShip and the cautions that need to be exercised.
http://www.asianweek.com/2009/09/18/move-it-dont-lose-it/
For a good sampling of what you may experience when using one of 1000's of illegally operating Carriers on Uship, just GOOGLE the entire phrase below. Click on the results and read through the feedback of the 100's if not 1000's of incidents of stolen money, property, property damage, extortion and abandoned property.
These profiles were suspended, but the damage was already done. The suspensions are done to keep this information from damaging the site‘s reputation and not let the truth trump the propaganda that the site publishes all over the internet.
GOOGLE THE FOLOWING:
This profile belongs to someone who is no longer registered member (Account suspended) site:uship.com
WANT TO KNOW MORE ABOUT THE PERSON OR BUSINESS THAT YOU ARE THINKING OF HIRING? THEN “GOOGLE” THE BUSINESS NAME and PERSON‘S LEGAL NAME!
You might be surprised as to what’s lurking out there on the net, no matter where in the world they are located!
I bet that these 2 people (1 from Australia & the other from Alexandria EGYPT) wish they had done their homework. Just these 2 alone, got taken for in excess of $80, 000 from someone in the U.S.!
http://www.uship.com/profile/haroldone/
I will never again use a company where I can't talk with a PERSON...the only way to contact U ship is by email...VERY user unfriendly. I'm STILL waiting for a refund of a deposit I made for shipping which wasn't completed. STAY CLEAR of this "service"!
I just used uShip for the first - and last - time in May. I accepted a bid from a shipper to transport a horse I bought. What a complete nightmare! Paid the first deposit. Paid a 2nd deposit at shippers request. All they did was lie and never picked up the horse. I had to pay a different transporter to bring my horse. I have been able to recover the first deposit back through PayPal, but not the 2nd -yet. What I have seen now with uShip is yes, they only care about the $, but they have some big deal about the "feedback". They don't want negative feedback left. They told me I would have to let them take off the negative feedback I left in order to file a dispute!
What the heck does one have to do with the other!? It gets even better - they "suspended" my account for non-payment! Non-payment of what they have yet to explain. Not that I would ever use them again, but to be treated like I am the criminal is going too far. Do you think they suspended the deadbeats that stole my money? Oh, no. After 20 days of still not receiving a refund from the shippers, I sent them an email and told the that if they didn't pay me by this Friday then I would file a complaint with the Internet Fraud Dept. - and I will. They proceeded to send me a lot of emails calling me names and saying the most unbelievable crap - totally nuts! I'm also going to check much, much further into uShip - I think their business practices need to be lawfully checked out. I would not, under any circumstances, ever use uShip again.
terrible business practices
Uship is a contemptable business in which customers- woith no knowledge of the cost of transportation- are allowed to set their own transportation prices. The drivers on Uship- are often not licensed, documented, or insured. The customers make bids so low that no American driver who pays taxes can take the order on- but the illegals can avoid taxes and fees by taking every low paying job on this site. Uship itself only has one function- to collect fees. They do not allow anyone who has not paid them for sponsorship any opportunity to succeed using their site. DO NOT USE USHIP- put it this way- Would you trust the gardener to replace your toliet? Call a REAL TRANSPORT COMPANY. ONE WITH A LICENSE- OWNED BY AN AMERICAN.
The complaint has been investigated and resolved to the customer’s satisfaction.
Good Luck with that
Shannon Steede
The 1st link's comments are the best ones when it comes to UShip.
Is shopping for a mover in a virtual marketplace safe? – Part I
Part I – Listen to the Marketplace Podcast
http://www.examiner.com/examiner/x-5187-Moving-and-Relocation-Examiner~y2009m8d18-Is-shopping-for-a-mover-in-a-virtual-marketplace-safe--Part-I
Is shopping for a mover in a virtual marketplace safe? – Part II
Part II – Shopping for a mover online?
http://reloroundtable.com/blog/?p=3357
Is shopping for a mover in a virtual marketplace safe? – Part III
Part III – How do you find a crook in the dark?
http://reloroundtable.com/blog/?p=3374
Is shopping for a mover in a virtual marketplace safe? Part IV
Part IV – What does ‘Caveat Emptor’ mean?
http://reloroundtable.com/blog/?p=3426
Is shopping for a mover in a virtual marketplace safe? – Part V
Part V – Who really needs the aspirin?
http://reloroundtable.com/blog/?p=3493
Look at what the state of California has to say about shopping online for a mover and the cautions that need to be exercised.
http://www.asianweek.com/2009/09/18/move-it-dont-lose-it/
If using Uship again, you might want to choose one of Uship's Top 100 transporters for 2008
http://stopillegaltrucking.com/forum/viewtopic.php?f=31&t=688&st=0&sk=t&sd=a
Look at what the state of California has to say about UShip and the cautions that need to be exercised.
http://www.asianweek.com/2009/09/18/move-it-dont-lose-it/
For a good sampling of what you may experience when using one of 1000's of illegally operating Carriers on Uship, just GOOGLE the entire phrase below. Click on the results and read through the feedback of the 100's if not 1000's of incidents of stolen money, property, property damage, extortion and abandoned property.
These profiles were suspended, but the damage was already done. The suspensions are done to keep this information from damaging the site‘s reputation and not let the truth trump the propaganda that the site publishes all over the internet.
GOOGLE THE FOLOWING:
This profile belongs to someone who is no longer registered member (Account suspended) site:uship.com
WANT TO KNOW MORE ABOUT THE PERSON OR BUSINESS THAT YOU ARE THINKING OF HIRING? THEN “GOOGLE” THE BUSINESS NAME and PERSON‘S LEGAL NAME!
You might be surprised as to what’s lurking out there on the net, no matter where in the world they are located!
I bet that these 2 people (1 from Australia & the other from Alexandria EGYPT) wish they had done their homework. Just these 2 alone, got taken for in excess of $80, 000 from someone in the U.S.!
http://www.uship.com/profile/haroldone/
no customer service
Uship has no way to register complaints or receive customer support. I paid the mandatory deposit to have a vehicle transported, but their software didn't work and the provider was not contacted that I had accepted his bid (which should have been done as evidenced by me having to pay a definate down payment). There is no way to contact U-ship to alert them...
Read full review of uShip and 10 commentsfailure to investigate complaints
uShip.com is internet based company offering a forum for transportation service providers (TSP) and shipper matching. It functions similar to a reverse auction in that shippers may list a shipment needing transported for Transportation Service Providers to offer service and bid. The shipper can select TSPs from the offers received for their shipment. The transportation service provider is charged a fee for each booking of a shipment when the shipper accepts their bid and offer.
uShip's User Agreement clearly states that Transportation Service Providers must be legal and licensed to perform the service. It further states a disclaimer that uShip is a neutral venue and is not responsible for information provided by the TSP. It is the responsibility of the shipper to verify the information and credentials provided by the TSP offering service to the shipper.
In a recent shipment listing, I followed uShip's guidance and recommendations uShip provided to verify the TSP's credentials and to ascertain that each TSP was a legal motor carrier as required by the US DOT's FMCSA regulations and federal statutes. One particular TSP responded submitting a US DOT and Motor Carrier Authority (MC#) number as requested. (This authority was required to legally transport my shipment across state lines) Upon verification of the numbers in the FMCSA database, it revealed that the motor carrier authority presented by a TSP company listed on uShip as Boat Hauling inc., was assigned to a different company name. The FMCSA database provides address, phone numbers and other contact information for each legally registered motor carrier. Using the information obtained from the FMCSA database, I contacted the real owner of the motor carrier authority numbers that had been presented by the uShip listed company, Boat Haulers inc. The legal owner of the motor carrier authority was Apache Transport LLC. The owner of this company denied any affiliation with a company DBA Boat Hauling inc. and further stated that company was not authorized to use the motor carrier authority.
The motor carrier authority Boat Hauling inc. represented to be their own was obviously being illegally used and without the knowledge and consent of the true legal owner of that authority.
The legal motor carrier (Apache Transport LLC) contacted uShip and informed uShip of the illegal activity. (email documentation) He additionally requested uShip provide the identity and contact information of Boat Hauling inc so he could pursue legal action to stop further illegal use of his motor carrier authority and report the crime to the appropriate government authorities. (email documentation) uShip declined to provide the requested information stating uShip would only divulge that information to police or other government authorities. That is in accordance with uShip's policy. However, when presented evidence of a crime, would not the ethical action be to report it to the appropriate authorities and cooperate with the victims of the crime? I can find no indication uShip made a report to authorities or offered any cooperation to the legal motor carrier whose authority had been illegally and falsely presented.
At this point, uShip was, or should have been fully aware one of their TSP members had presented another motor carrier's authority and represented them as their own and subsequently falsely claimed to be an affiliate company. Despite that knowledge, uShip has to date, failed to take corrective action to remove Boat Hauling inc from their list of active TSP members available to provide transportation services. Further, they apparently continue to present obstacles to the legal motor carrier's investigation by not providing the information requested.
In a subsequent posting in the uShip forum titled Community, Trust & Safety, I posted the full details of the activity including the actual response from Boat Hauling inc where that company had submitted another legal motor carrier's authority falsely representing them as their own. Rather than take appropriate action, uShip deleted the post effectively hiding the facts from other uShip users.
The fact that uShip does not verify a TSP's credentials allows illegal transporters to participate without concern that uShip will disclose their illegal transporting and illegal use of other legal carrier's authority. This has made uShip a haven where illegal transporters have access to thousands of shipments.
I would suggest that any ethical company would immediately investigate the facts, which in this case are indisputable, and cooperate to assist in prosecution of the offender. However, rather than provide information to the legal motor carrier company, or even prohibit the company Boat Hauler inc from further participation, uShip deleted forum posts and effectively hid the facts.
You be the judge...
Is uShip hiding the identity of illegal transporters?
Is uShip obstructing justice?
Is uShip completely void of ethics?
The complaint has been investigated and resolved to the customer’s satisfaction.
dear Divulged, it would only make good business cent$ for u-ship to only allow legal motor carriers to be on their website, but why would they do something on the up and up when u-ship themselves are illegal brokers.The cat is now out of the bag with their illegal tactics and will be the end of them soon.what would be unethical for legal carriers to post their motor carrier and dot#? conserned citizen
I actually think it would be unethical for uship to divulge someone's contact information without a police report. Who's to say whoever calls them isn't just saying they're someone else. I would feel very unsafe using a site that would divulge my personal information just because someone calls and says they need it.
bad business
I am a legal transporter who has used uship for several years now. They have NO backbone on their site for any problems that protect either the transporter, or the shipper. All they care about is greedy money. They let all these *** illegal wannabe transporters on there, who scam good shippers out of their hard earned money, and their property. Uship has put a lot of good legal transporters like myself out of business, because of their scamming ways, of letting illegal conduct business on there site. These SCABS offer cutthroat prices and steal business away from legal transporters like myself and others! Uship site if bad for business in America, and Uship NEEDS to be SHUTDOWN ! Their ###-head leader, Mickey is a farce, he has NO balls, and will not even answer any emails sent to him about all the B.S. going on, on Uship ! I hope others will add comment about this piece of crap site, and someone will put an end to it, they knowingly let illegals join and do nothing about it, just so they can get richer of blue collar guys like me.
The complaint has been investigated and resolved to the customer’s satisfaction.
UShip permitted my shipment to be double brokered - which resulted in me not only paying the agreed upon shipping price but ALSO having to pay another $3,000 to the carrier directly to have my shipment released.
Highly recommend you steer clear of UShip otherwise you run the risk of being double charged (if not more) if the carrier is not paid.
I feel sorry for NONE of you. As a legal transport company I laugh at this website and the people who use it. You really expect a Legal Transport Company who has to pay on average 9-15K a year for transport/cargo insurance plus thousands of dollars for permits requested by the federal government to haul your property legally 1800 miles for 400$ I see multiple bids so low it wouldn't cover the fuel to drive there much less make any profit. And then I do a quick search through the SAFER website and these guys bidding and it shows that have NO authority to transport a pair of shoes much less cargo. So you pay for what you get... Cheap isn't always good and good isn't always cheap. You want Joe Bob to transport 15-50k freight for pennies than don't get mad when he shows up in a 1977 pickup truck with a rented uhaul trailer. Hope he doesn't damage your freight if he shows up at all. Good Luck!
If you ever get a chance to come across a Timothy Diliberto from Eastern Carriers. AVOID HIM AT ALL COST. He is a scam artist. Him and his wife Audrey Preen created a "northern division - Eastern Carrier LLC". I called the head office in Kolkata and they had no record of their 'division'. They scammed myself and others on uShip. Be careful!
The intro page states you can get bids between $575 to $975 with the average bid being $675, however this is not true and misleading. I scanned the active bids (over 2500) and they are all over $999, there are no bids for less.
Hi, I'm Jennifer, Customer Relations Manager at CitizenShipper. I
was both shocked and dismayed to hear about your experience. I'm
really sorry to hear that you had to go through all this.
I wanted to let you know about CitizenShipper.com. We're also an
online shipping marketplace, and connect customers like you with
drivers. What really distinguishes us from other service is our
commitment to customer safety and satisfaction. Drivers on
CitizenShipper undertake stringent screening checks before picking
up any customer shipments, including a nationwide Background
Check, and also address verification. We also feel our community
policed review and feedback system helps users to weed out
undesirable members leaving only the drivers who conduct
themselves with professionalism and integrity. In addition to
this, we've also just integrated a dispute resolution system which
further enhances user safety on our site.
If you do find yourself in need of quotes and professional
drivers, please reach out to me on jennifer 'at' citizenshipper
dot com, or call me on [protected] and I'd be happy to find you
a professional driver.
Thanks!
Jennifer
They also illegally charge brokerage for marine shipments from the U.S. An industry regulated by the Federal Maritime Commission. A broker must be bonded and licensed before they are allowed to engage in the business. I have instructed my managers to file a complaint with the FMC and the TSA. Stay tuned...
Contact us for reliable reputable shipping:
MartinsMobile.net
info@MartinsMobile.net
You can find us on facebook to browse our shipments and we have reviews on uShip.
This is my story I had a car to be shipped and I advertised that shipment using uship, a carrier agreed to deliver my car to another city. After all the arranegements the carrier did not show up and disappeared, when I contacted uship they asked me to cancel my shipment and they would give the deposit back. It has been 25 days and still they have not given my money back ! If there is a phone number or a site please let me know where I can send my complaint! Never never made the mistake I made.. Uship is a scam !
U ship Ebay have the same theiving parents, do you really think they care about the people who use the site ? all they want is MONEY dontcare yours or mine as long as they get it . They could not give a tinkers toss if your shipment goes missing heck they dont even check who people are before letting themloose on us use Uship at your own risk should be called U ###
WOW THATS what i need to say YOU have so MUCH time to earn a LIVING and spen 2-4-12hrs POSTING--reading FINDING every thing WRONG with almost EVERY thing... MAYBE a few hrs of CREATIVE VENUE and you to could SAVE a few dimes to make a CALL YOUR MOM or MAYBE... Obama's : ask him for YOUR BAIL OUT...
NEXT time+++++ VOTE CONSERVATIVE ++++++ but that's right YOUR vote DOES NOT COUNT anyway..
YOUR right... THANKS for the 5/VOTES... LOL.. LOL ...HAHA... who's the JOKE NOW BILLYER /OBOMA/POLOSIKE/Kennedy/BUSH all part of the Progressive's ONE WORLD NATION ...AND by the way KEEP paying ..Terrifies Im looking forward to collecting my PAYROLL =Welfare check next yr
TAX DAY TEA PARTY >>>> RACIST ... opp's AMERICAN... GOD LOVING//// TRUCK DRIVER== OWNER OPERATOR..
GET INVOLVED stand FOR something or seat down and SHUT UP/// let the LADY'S carry YOUR ball's... and GO watch the PRO BOY'S throw there ball's...your good at that ... YOU like it too ... NOW drink a BEER for the ROAD ...
uShip Reviews 0
If you represent uShip, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About uShip
Customers can list their shipping needs on the uShip website, detailing the item's size, weight, and the desired pickup and delivery locations. Transporters then provide quotes for the job, competing for the customer's business. This bidding process can potentially lead to lower shipping costs as carriers aim to fill empty space in their trucks or take on jobs along their existing routes.
uShip offers a range of services to cater to various shipping requirements. These include less-than-truckload (LTL) shipping for smaller shipments, full truckload (FTL) for larger loads, and specialized transport services for unique or high-value items. The platform also provides tools for tracking shipments and managing the shipping process from start to finish.
The company emphasizes safety and reliability, offering a user feedback system where customers can rate and review carriers after a job is completed. This feedback system is intended to help users make informed decisions when selecting a transporter.
uShip operates primarily in the United States but also offers its services internationally, facilitating global shipping needs. The platform is designed to be user-friendly, aiming to simplify the process of finding and booking transport services for both personal and business shipping needs.
### How to File a Complaint with uShip on ComplaintsBoard.com
1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with uShip in the 'Complaint Title' briefly.
4. Detailing the Experience:
- Provide detailed information about your experience with uShip.
- Mention key areas of concern.
- Include relevant details about any transactions with the company.
- Describe the nature of the issue.
- Explain steps taken to resolve the problem and the company's response.
- Share the personal impact of the issue.
5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
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8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Remember to follow these steps carefully to effectively file a complaint about uShip on ComplaintsBoard.com.
Overview of uShip complaint handling
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uShip Contacts
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uShip phone numbers+1 (800) 698-7447+1 (800) 698-7447Click up if you have successfully reached uShip by calling +1 (800) 698-7447 phone number 0 0 users reported that they have successfully reached uShip by calling +1 (800) 698-7447 phone number Click down if you have unsuccessfully reached uShip by calling +1 (800) 698-7447 phone number 0 0 users reported that they have UNsuccessfully reached uShip by calling +1 (800) 698-7447 phone number
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uShip emailssupport@uship.com90%Confidence score: 90%supportpartners@uship.com85%Confidence score: 85%
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uShip address205 Brazos St., Austin, Texas, 78701, United States
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uShip social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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Hi, I'm Jennifer, Customer Relations Manager at CitizenShipper. I
was both shocked and dismayed to hear about your experience. I'm
really sorry to hear that you had to go through all this.
I wanted to let you know about CitizenShipper.com. We're also an
online shipping marketplace, and connect customers like you with
drivers. What really distinguishes us from other service is our
commitment to customer safety and satisfaction. Drivers on
CitizenShipper undertake stringent screening checks before picking
up any customer shipments, including a nationwide Background
Check, and also address verification. We also feel our community
policed review and feedback system helps users to weed out
undesirable members leaving only the drivers who conduct
themselves with professionalism and integrity. In addition to
this, we've also just integrated a dispute resolution system which
further enhances user safety on our site.
If you do find yourself in need of quotes and professional
drivers, please reach out to me on jennifer 'at' citizenshipper
dot com, or call me on [protected] and I'd be happy to find you
a professional driver.
Thanks!
Jennifer