Menu
For Business Write a review File a complaint
Vanilla Gift Cards

Vanilla Gift Cards review: Vanilla visa gift cards

D
Author of the review
4:48 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Vanilla Gift Cards 3 cards $500.00 each Compromised. Receipts CVS Total $1,520. Total.

1 card replaced (mailed). That card Compromised. Dispute #6199398 awaiting emailed over a week for Dispute document this company needs me to sign. I've indicated that I don't want any more replacement Vanilla Visa Gift Cards. Refund my cash money only. Today called Vanilla Visa about the replacement card. Received Thurs. I called to have the card activated. Vanilla Gift Card indicated this card had been compromised. Offered to send a replacement card. I told Customer Service NO more gift cards.

I have a hard time trying to navigate this technology, (disabled and a senior on a fixed income).

I want a refund in cash. My method of payment. Something needs to be done.

Form for the dispute on the cards has not been emailed. Now the dispute is for 3 cards. Poor customer service. Only wanting go back to confirm the number on the 2 cards I reported. Had no update on status.

I question if there has been a dispute.

Desired outcome: Refund the method of payment including tax and activation fees. $1,500.20

View 0 more photos
0 comments
Add a comment
  1. Vanilla Gift Cards Contacts

  2. Vanilla Gift Cards phone numbers
    +1 (833) 322-6760
    +1 (833) 322-6760
    Click up if you have successfully reached Vanilla Gift Cards by calling +1 (833) 322-6760 phone number 2 2 users reported that they have successfully reached Vanilla Gift Cards by calling +1 (833) 322-6760 phone number Click down if you have unsuccessfully reached Vanilla Gift Cards by calling +1 (833) 322-6760 phone number 24 24 users reported that they have UNsuccessfully reached Vanilla Gift Cards by calling +1 (833) 322-6760 phone number
    Customer Service
    +1 (844) 433-7898
    +1 (844) 433-7898
    Click up if you have successfully reached Vanilla Gift Cards by calling +1 (844) 433-7898 phone number 6 6 users reported that they have successfully reached Vanilla Gift Cards by calling +1 (844) 433-7898 phone number Click down if you have unsuccessfully reached Vanilla Gift Cards by calling +1 (844) 433-7898 phone number 7 7 users reported that they have UNsuccessfully reached Vanilla Gift Cards by calling +1 (844) 433-7898 phone number
    Purchasing Gift Cards
  3. Vanilla Gift Cards social media
  4. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2024