Videocon Industries’s earns a 2.1-star rating from 108 reviews, showing that the majority of consumers are somewhat dissatisfied with their electronics.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
tv dead
I complained on 02.09.2011 (Complaint no. [protected]) to the districutor of videocon & to the shopkeeper from whom tv was purchased, about my videocon colour tv purchased before three months. My videocon tv 21" has been dead from 01.09.2011 but no action has been taken so far. Mob. No. Of complaint engineer was sent to me on 03.09.2011 but nobody has reached at my home & the mob. No. Of engineer remains switched off. Kindly solve my problem.
The complaint has been investigated and resolved to the customer’s satisfaction.
reparing tv
To,
Videocon TV,
Service /Complant
Manager.
Sub :- complaint regarding repair of videcon T.V. of T.N dalvi (AMC, contract upto march 2013)
I, have to bring to year notice as under
1) complaint No, - NAG [protected] dt. Second week of july 2011, directing contract engineer mr. Usuf No, [protected]. contact on phone to [protected] dt. 22.07. 11 Usuf engineer take in out kit of T.V 23.07.11 without reparing sent to work shop,
2) Complaint No. NAG [protected] directly contact shri Deshmukh mob No. [protected] not attended my call . Again I received phone from shri Deotale surveyor and enquired above T.V. repairing his Mob No. is [protected] but, he did not attended my call, .
3) After the gap of 17 days he brought the T.V. kit with having fault in it .Again I lodged complaint to call centre & the complaint No.was NAG [protected] on 24Aug 11& again I complaint No. NAG [protected] on 26Aug 2011 but I did not received any response .While reparing the fault by Usuf engineer T.V. he did not come until 5 days on 6th day he come & did not repair the T.V. and said that he will come on the evening but he did not come.
4)Again I complaint no.NAG2708110323, on dated 27/08/2011
5) I have not understood the message sent to me .Is seen by above the T.V. is not repaired satisfactoly within the proper time. I request you to repair the T.V. immediatly at my home as fast because of your bad service .I want your to send your technician .Please do not give me mentally trouble, every time I got only complaint no but my problem yet not solved..Thanking You,
Yours faithfully
T.N. DALVI,
Dasara Road, Mahal, Nagpur 440032
(M.S.)
cell:[protected]
Phone([protected]
Dt.27/08/11
no satisfaction, purely harassement
poor serive
I have purchased Videocon TV in November 2010. and it was dead in May 2011 in warranty period. I called the service centre and they send the engineer. He took two parts of TV and changed after 1 month. (Please Noted He Took 1 Month to replace the parts). after 15 days the TV has same problem. It is not working and in dead condition. I caplaint again to service centre but nobody is attended yet. I am approaching continuously to service centre and they are always saying that engineer will attend you soon. My complaint number is CHA [protected]. I again request you to replace the TV or repair it properly. My TV is in Warranty Period.
Prem Raj
+[protected]
i purchased a videocom tv and it is not working properly since one month for which i"m complaning daily to your service center on phone no 39404040and mr. bhushan mobile no-[protected] my complent no-[protected] . my tv every thing ok but sound coming without picture. your eng. bhushan say to me the problem will be solved but there is no response which i satisfy. so i think videocon tv is very bad and your service is also very much bad and worthless
Dont buy videoconD2h
We got VideoconD2h at home. All the time, the online recharge website does not work properly and before recharging successfully, it deducts 2 or 3 times the money of the recharge amount. We recharged for 300 rupess and it got failed for first time, so the total amount deducted was 600 rs. At the top of everything, they cut the services on the due date but money will be deducted for those days too . If they cut the services, why would the money be deducted for those days too. Also, immediately after recharging, the services will n ot resume. The services may resume only after half a day or a day ..
The complaint has been investigated and resolved to the customer’s satisfaction.
complaint videocon mobile services http://www.videocon.com
The service of Videocon is very poor.. There is no range at my home. Whenever I complain company for unnecessary detection of balance, unnecessary subscription of cricket services without my permission without solving my problem they asked its your mistake.They are giving excuse every time and not doing there job, they are purely unprofessional and untrained. The database of company updated after one week due to this there is no provision for customer to know details about their recharges. Customer care staff poorly co-ordinate with their customers. The scheme which are written are not provided exactly, they write that you have local free messages, but when i send any message, my money get detected. I suggest to everybody that not to take service from Videocon ( Mobile services) and take strong action against them.
arora.deepakarora.[protected]@gmail.com
Ya! its true the same thing are happened with me too,
strict action must be taken against Videocon telecommunication services
The complaint has been investigated and resolved to the customer’s satisfaction.
Its been more than 2 and a half months that we are following up on our Videocon konzerve washing machine serviced for the noise it was creating while spinning. But to our utter surprize, its still the same even after following up constantly with the service centre, the engineers and the distributor here and even sending the Machine to the service centre, problem persists. Infact, something new has cropped up every time an engineer had tried to check it.
The Machine is still in the guarantee period but i guess that only exists till they want to sell a product.
I was using fully automatic WM since 20 years. There after I purchase a new machine from music center Surat on 23/1/08, but it did not work satisfactorily and hence I started giving the complaint to your SURAT people how are looking after service . At last the above machine was returned during February 2009. As I was using the above machine since many years, I have decided to purchase the above machine having capacity of 7 to 8 KG. I am making inquiry before your SURAT staff as to when the WM of above capacity will be available it is a matter of great regret that nobody here in SURAT knows regarding the availability of the WM with above capacity.
I HAVE PUCHASE SPLIT A/C FROM VIDEOCON IN SUMMER
FROM THAT TIME I HAVE FACE MANY PROBLEM
NOW AT THE DATE I HAVE COMPLENT NO NAS [protected]. FROM THAT DADE I HAVE MADA 7 TO 8 CALL WHAT IS STATUS OF MY COMPLENT YESTER DAY ONE OF CUSTMER CARE OPRATER TOLD ME THAT MY COMPEMT WILL BE REMOVE ( RESEN) ESTIMET NOT APROVE
IF I HAVE PURCHES PRODUCT IN MARCH /APRIL THEN IF PRODUT IN WARANTY PERIOD THEN WHAT IS ESIMET NOT APROVE
PLSSSSSSSSSSSSSSSS TEL ME WTHT TO DO I AM NOW
I ALSO SUGGEST THAT
AGAR AAP SAMZDAR HO T O VIDEOCON COMPNANY KA KOE BHI PRODUCT NA KHARIDE KYO KI AFTER SALE SERVISE BAHOT HI GHATIYA TARIKE KI HAIMERI COMPLENT 23-09-2009 KI HAI AUR AAJ DATE 15-11-2009 HAI
Dear sir
Thir is no response from Videocon costomer care… I am balaganesh I got a sim from Videocon service provider once they launched the network my number is [protected].. I lost this number and replaced this numbed on 30.12.2010, and I was using it on 31.12.2010 I recharged for 395rs and I too put sms booster then the line was working for 2 or 3 days after that up to till date I cant call to any number and even message also.. if I call to any number the response is the line in this root is busy… I complint in costomer care on 3.1.2010 still now they didn’t clear it but they are saying the problame have cleared nu not respondind and not event connecting to team leader Videocon is wost network in telenetworking side……….. I need my cash back and I have file a complint on Videocon network………… I need the response to my other number [protected]………………….
I would like to inform you that we have purchased a Videcon Washing Machine- Multie /Maxie 6800 (model) on 21.05.2008 & its creating problem of water leakage after 6 months of purchase & has been repaired 4 times till date.
Every time the mechanic comes & said dat the problem has been resolved & it will not create any further problem & we find that after every 2-3 months its the same problem thought we dosent live at that flat regular & use the Washing Machine once or twice in a month.
Mechanic dont even bother to entertain the customer in a proper way which is sumthing very annoying for such an Esteemd Orgainsation & last time he refused to give us the Service bill also.
Later i recieve a mail from Mr. Sabir Malik(Customer Care Dept.) Please get your complaint registered on our customer care nos. [protected] (All Networks) Or [protected] (Prefix with local STD Code).
I could have done this as i had the phone nos but again it will create the same probl;em after a month or so & hence need a permanent solution.
Dear sir,
I have purchased a LCD TV of VIDEOCON company of model no:- Vbl 32hdg and chechis no:- 7607090142701004on date:27/09/2009 from the VIJAY SALES, SURAT.I have been facing these problem since last 12 months. The screen of lcd tv is damaged and the output picture quality of TV is not 100% clear and proper. as soon as i faced this problem i approached the nearest service center available here but i am NOT SATISFIED with their service.so i want a free and proper service or a REPLACEMENT OF THE PRODUCT.so i have approached to you hoping that u wiil help me and give me proper service.
Thanking you,
Jignesh chaudhari.
(m):-[protected]
mail id:-jigo447@gmail.com
I have purchased 21incs ctv (usb support) from Sree Pirgal Electronics - [protected], Kukatpally, Hyderabad on 9th Oct 2010. At that time Dealer told me that if I purchase the set today as its Dushera, they will offer me 2 yrs additional company's warranty.
When I asked to write this thing on bill he said very politely that it's not needed Sir as they register the products being sold daily and there (company's website) they will update it.
Recently few days back a problem ocurred and when I reported the same to dealer he said that he has told abput 2yrs extra warranty on Picture tube, then after taking a pause for 20-30 seconds he promptly denied for any assitance on warranty terms, responded very rudely suddenly and dropped the call. He now says that he never commited such things. :(
I have tried to contact the company on this matter but didn't got any satisfactory response. They say that the product only contains one year warranty not three. I was planning to buy LG-CTV that day but this warranty deal only changed my mind, I trusted this dealer that time but I think I made a big mistake.
Company is cheating customers through there dealers. I have came to know from internal sources that Company uses inappropriate marketing strategies to push sales for their poor quality products through there dealers and these dealers make false promises/commitments to sell it. I want my product refund and the compensation.
Buying anything from Videocon is owner's risk. Company will not take care of it.
Don't know what to do now.. :(
1. Outside unit out of order when delivered. It was changed in 8 days.
2. Swing motor out of order. Problem could not be identified. On 29th April 2010 it was replaced after paying Rs.450/- and making innumerable calls.
3. Now display unit NOT WORKING with the REMOTE.
When call are made there is much delay in attending the problem. After that the problem is not properly identified. It is a great harassment.
WASH TUB MOTOR UNDER WARRANTY NOT REPLACED EVEN AFTER 2 WEEKS OF REGULAR FOLLOW-UP. THE MACHINE REQUIRED REGULAR REPAIRS DURING WARRANTY AND PERFORMANCE IS EXTREMELY POOR.
last time i purchase videocon number but there is still problem in this number mo coverge no recharge available in market of amabala city haryana, and deduct balance from my mubile number daily still i complaint daily in customer care but nobody take action, plz take action to company customer are in problem.thanxs harsh sawhney, address 150 saraswati nagar ambala city, contact number [protected] /
Services
My name is Rishab Jain and my mobile no is [protected](Mumbai Circle).
i took new videocon sim card on july 2010 till january 2011 al was going fine but after that videoncon one showed their worst face to cheat customers.
I did a recharge of 17rs through voucher on 23-march-2011 on 23rd it was charging me as .25p/call only on 23rd from the day 24th march its charging me .50p/call i registered complaint regarding that the backend superb team told that its charging properly and after sometime they saying the recharge you did was not succesfull do it again then you will get the benefits i again did on 7th april 2011 before my validity expires even though i am charging .50p/call i know the conditon of 17rs recharge till date i have been charged as .50p/call even after giving so much complaint the solution i got is you are being charged properly by the great backend team why you hire such useless employees dont know my complaint no.s are [protected], [protected], [protected], [protected], [protected](Nodal Officer), [protected]. is this only the customer who has to bear for the same. why mobile company cheat customers. Even after they not refunding my balance for the same..
stupid videocon mobile services.
Poor after sale service
We bought Videocon Air Conditioner on April 20th. They told us that it will be installed the next day. I took the day off but they didn't come, and the installation took place the next day. We forgot about this quickly and were enjoying our purchase.
It didn't last long. We were happy with the purchase for a month until the AC stopped working. I submitted a complaint and was give a complaint number. They promised to come the next day. It's been 3 days and the issue is not resolved.
My ac is not working from last 10 days and after launching the complaints and lots of reminders nothing has been done so far. Moreover i was being told to get my ac repair from some private electrician.
Now im seeing the complaints. Why not before!just yesterday i have purchased videocon ac and still now facing the problem of installation. The rate differs from one to another dealer. Dealer received the whole amount and they are least bothered about installation. Beware!
my tv's audio is ok but the picture vanishes slowly and disappears completely and it happens many times a day
Sir
I have videocon bazoomba coor tv 21 inches. Its audio is ok but the picture disappears sudenly. This happens 4 to 5 times a day
base bkt and demo
I have purchased videocon lcd - vll32hbm from surya electronics dated 14.10.2010. I have also made complaint (no. Pun1410100479) regarding base bkt and demo installation. But till date we have neither received any base bkt nor any reply from customer care from you. We also called your representative on [protected] but he said that he had left hi job before 4 months. Whenever we call customer care they just give assurance that in two days the complaint will resolved. But yet this was not fulfilled
HAVE PURCHASED VIDEOCON LCD - VLL32HBM FROM SURYA ELECTRONICS DATED 14.10.2010. I HAVE ALSO MADE COMPLAINT( NO. PUN1410100479) REGARDING BASE BKT AND DEMO INSTALLATION. BUT TILL DATE WE HAVE NEITHER RECEIVED ANY BASE BKT NOR ANY REPLY FROM CUSTOMER CARE FROM YOU. WE ALSO CALLED YOUR REPRESENTATIVE ON [protected] BUT HE SAID THAT HE HAD LEFT HI JOB BEFORE 4 MONTHS. WHENEVER WE CALL CUSTOMER CARE THEY JUST GIVE ASSURANCE THAT IN TWO DAYS THE COMPLAINT WILL RESOLVED. BUT YET THIS WAS NOT FULFILLED
The complaint has been investigated and resolved to the customer’s satisfaction.
washing machine problem
Hello,
I have purchased a washing machine from Ghaziabad (Sushil Electric Company Ghaziabad)
My washing machine is under warrantee period I have done several complains on customer care but not able to get any response. I would advice all of the customers never to buy Videocon india.
VideoCon, Videocon Mobile Services India, Videocon LCD TV, Videocon Electronics India Ltd, Videocon India Youth Icon Awards, Videocon Split Ac
The complaint has been investigated and resolved to the customer’s satisfaction.
offering letter
Ear applicant,
Ref: “videocon” direct recruitments offer.
It is our good pleasure to inform you that your resume has been selected
For our new plant. The company selected 62 candidates list for it,
Administration and production departments, as well as company offered you
To join as an executive/manager post in respective department. You are
Selected according to your resume in which project you have worked on
According to that you have been selected in company. The company is dealing
In electronics manufacturing business in india the company is recruiting
The candidates for new plants in delhi, bangalore and pune. Your interview
Will held at company corporate office on – 25th august 2010 at 11.30 you
Will be pleased to know that company has advise you in the selection panel
That your application can be progress to final stage. You will come to
Company corporate office in delhi.
Your offer letter with air ticket will be send to you by courier before
Date of interview. The company can be offer you as salary with benefits for
This post 30, 000/- to 2, 00, 000/- p. M. + (Hra + d. A + conveyance and
Other company benefits). The designation and job location will be fix by
Company hrd. At time of final process. You have to come with photo-copies
Of all required documents.
Required documents by the company hrd.
1) photo-copies of qualification documents.
2) photo-copies of experience certificates (If any)
3) photo-copies of address proof
4) two passport size photograph
You have to deposit the (Cash) as an initial amount in favor of company
Hrd. Department. For rs. 8, 500/- through any [state bank of india/icici
Bank of india]branch from your home city to company senior hrd.
This is refundable interview security. Your offer letter with air tickets
Will be send to your home address by courier after receiving the
Confirmation of interview security deposited in state bank of india.
Company will pay all the expenditure to you at the time of face-to-face
Meeting with you in company. The job profile, salary offer, and date - time
Of interview will be mention in your offer letter. Your offer letter will
Dispatch very shortly after receiving your confirmation of cash deposited
In state bank of india. We wish you the best of luck for the subsequent and
Remaining stage.
The last date of security deposited in bank - 23/08/2010 you have to give
The information after deposited the security money in bank to company hrd
– direct recruitment email id: - mr. [protected]@yahoo.in your letter with
Supporting documents will be dispatch same time by courier to your postal
Address after receiving your security deposited confirmation in bank. The
Interview process and arrangement expenditure will be pay by company.
Lodging, traveling and local conveyance actual will be paid by company as
Per bills. The candidate has to deposit the initial refundable security as
Mentioned by hrd.
If the candidate wants to come with his parents or friends, the company
Will arrange all facilities only for female candidate.
Thanks
Mr. Suman khan - (Executive - hrd),
Videocon electronics ltd.,
United kingdom.
Contact email: mr. [protected]@yahoo.in
washing machine: lock defect
Automatic page updates causing problems with your screen reader?
If you are using a screen reader and having problems using mail, it might help to disable automatic page updates. Please note, this will also disable chat and text messaging within yahoo! Mail. You can toggle automatic updates on and off using the link below. Disable automatic page updates.
Yahoo! My yahoo! Mailmore yahoo! Servicesgroups
Cricket
Movies
Financeget yahoo! Toolbaraccount optionshi, sangyaprofile
Contacts
Applications
Account info
You are signed in as:
Ssku_sangyasign outall-new mailhelphelp
Send feedbackyahoo! Searchweb searchmailcontactscalendar notepadwhat's new? Mobile mailहिन्दीoptions mail optionscoloursswitch to all-new mail options
Mail search
Try the new yahoo! Mail
Folders
Inbox (1075) drafts (3) sentspam (42)[empty all the messages from the spam folder]trash[empty all the messages from the trash folder]search shortcuts
My photos my attachments
Chat & sms[hide]I am offline
0 online contacts[add]
Not listed? New chat0 mobile contacts[add]
Not listed? New smssettings
My folders[add a new folder - edit folders]
Certificatespapa (28) ppphoto
Go to previous message | go to next message | back to messagesmark as unread | print replyreply allmove... Inboxcertificatespapappphoto
Flag this messagefw: defective washing machine model no 50 hfe (Front loading) sunday, 8 august, 2010 10:36 am
From: "sangya gupta" add sender to contactsto: [protected]@vgmail. Comcc: [protected]@vgmail.com
— on sat, 7/8/10, sangya gupta wrote:
From: sangya gupta
Subject: defective washing machine model no 50 hfe (Front loading)
To: [protected]@vgmail.in
Date: saturday, 7 august, 2010, 6:57 pm
1. Ref discussion with col umesh gupta and daljinder saini dated 07 aug 2010.
2. It is intimate you that front door lock of my washing machine has gone deffective and complaint was lodged with compliant cell (Tele no [protected]) having complaint no jal2807100151 (My mob no-[protected]) on 28 jul 2010. Engineer of your company at jalandhar has taken the deffective lock for replacement. Inspite of number of calls nothing has been done till now.
3. Nothwithstanding the above, I would like to bring out the earlier compliants lodged by me since the time machine has been purchase i. E aug 2004 from an niketan pvt ltd, kolkata under 5 years warranty as under:-
Complaint defect attended by remark
(A) lbv41 21004 or - noisy - dinesh/prem singh - repaird
Svh097 dt 21 sep
04
(B) 04 oct 04 - door lock problem - dinesh - - do-
Door lock replaced
(C) mar/apr 05 - noisy/motor slow - do not remember - - do-
(D) svh 2501 - motor slow lock - dinesh - - do -
Or lavsh 25013 problem lock replaced
Dt 25 aug 05
(E) svh 3110 dt 31 aug - lock problem drum - do not recollect - - do-
05 not moving
(F) dec/jan 06 - noisy - - do - - - do-
(G) 725116 - drum not moving - tiwari who suggested
Dt 25 jul 06 noisy motor to be replaced
Being defective
(H) 25116 - not taking loas puran singh (Main
Dt 24 aug 06 motor problem engineer) suggested
Noisy motor to be replaced.
He reported the matter to
His head office and area
Manager etc
(J) on or about 30 aug 06 - do - took copy of cash
Aug 06 memo & told that
Action to repair/
Replacement of
Machine will be taken
By appropriate
Authority.
(K) 28 aug 06 as above machine taken by shri
Ram info tech and
Motor replaced.
Machine returned on
14 sep 06. Job sheet
No 717 dt 28 aug 06
(L) svi-1501 dt 15 - motor sound loude, - job no 800vfoo6g
Sep 06 drum moving with 25116.
Difficulty and when
Moving it is very slow
With lot of sound.
(M) svi 2216 dt 22 - - do - - insptected by dinesh
Sep 06 and spoken to puran
Singh who advised to
Take machine to
Workshop again. But
Since then not action
Taken.
(N) svj 0701 dt 07 - - do - motor replaced by
Oct 06 company. Matter
Reported to m videocon
(O) 24 oct 06 - machine taken &
Bearing replaced
(P) complaint no - timer deffective - seen by mr shakil
1800518 mar 07 ahmed on 31 mar 07.
Timer repaired. Set ok
(Q) apr 07 replacement of machine was offered by company for top loading
Authomatic machine, seeing number of complaints.
(R) hw85 27 aug 07 - noisy and lock defect - service center jalandhar
Attended and repaired by
Mr anmol.
(S) jrc2807100151 dt 28 - lock defect - sandeep - not yet
Jul10 repaired
—
3.in view of above, you are requested to process my complaint with your authorities and ensure that action is taken without further delay.
4. Contact nos are as under:-
(A) mob no - [protected] - jalandher (Punjab)
(B) lane line [protected] (O)
2260383 (R)
(Umesh gupta)
Colonel
Deputy judge advocate general
Hq 11 corps
C/o 56 apo
Replyreply allmove... Inboxcertificatespapappphotogo to previous message | go to next message | back to messages select message encodingascii (Ascii) greek (Iso-8859-7) greek (Windows-1253) latin-10 (Iso-8859-16) latin-3 (Iso-8859-3) latin-6 (Iso-8859-10) latin-7 (Iso-8859-13) latin-8 (Iso-8859-14) latin-9 (Iso-8859-15) w. European (850) w. European (Cp858) w. European (Hproman8) w. European (Macroman8) w. European (Windows-1252) armenia (Armscii-8) baltic rim (Iso-8859-4) baltic rim (Windows-1257) cyrillic (866) cyrillic (Iso-8859-5) cyrillic (Koi8-r) cyrillic (Koi8-ru) cyrillic (Koi8-t) cyrillic (Koi8-u) cyrillic (Windows-1251) latin-2 (852) latin-2 (Iso-8859-2) latin-2 (Windows-1250) turkish (Iso-8859-9) turkish (Windows-1254) arabic (Iso-8859-6, asmo-708) arabic (Windows-1256) hebrew (856) hebrew (862) hebrew (Windows-1255) chinese simplified (Gb-2312-80) chinese simplified (Gb18030) chinese simplified (Hz-gb-2312) chinese simplified (Iso-2022-cn) chinese simplified (Windows-936) chinese trad.-hong kong (Big5-hkscs) chinese traditional (Big5) chinese traditional (Euc-tw) japanese (Shift_jis) japanese (Euc-jp) japanese (Iso-2022-jp) korean (Iso-2022-kr) korean (Euc-kr) thai (Tis-620-2533) thai (Windows-874) vietnamese (Tcvn-5712) vietnamese (Viscii) vietnamese (Windows-1258) unicode (Utf-7) unicode (Utf-8) unicode (Utf-16) unicode (Utf-32)| full headers reply reply all forward forward
Mail search
Welcomeinboxnewfoldersmail options
Copyright © 2010 yahoo india pvt ltd. All rights reserved. Terms of service
Notice: we collect personal information on this site.
To learn more about how we use your information, see our privacy policy
very casual approach of company.fit case fof legal action.
The complaint has been investigated and resolved to the customer’s satisfaction.
Undue delay in installation
I, sandeep naik resident of andheri (E) bought videocon lcd d2h, model 3201 vide invoice no. 03-an08-10s1aouf 2 on saturday, 1st august 2010 from vijay sales, andheri (W), near shopper’s stop. I got the delivery of lcd on monday, 3rd august 2010 evening. While purchasing this lcd, I was told about installation of the same within 2 days of delivery.
On 4th august 2010, I called up vijay sales to check about the status on installation.in response, I was informed that someone from videocon will come within 2 days for installation. They also gave me videocon’s office & their call centre’s contact number. I called up videocon call center & registered a call (Ref. No. Mum0408100393). They also mentioned that this request should have come from vijay sales office.
Nobody turned up, neither received call from any body till 5th august 2010 end of the day. I, then called up twice to videocon call centre on 6th august 2010 to check on the status of my call. They only kept on mentioning that we have raised urgent request to videocon. I also called videocon’s office on the same day & again they said it will take 2 days. I then called up vijay sale’s head office number & spoke to the manager about my concerns. He took me in conference with the manager of vijay sales, andheri (W) branch. He promised me to take care of the situation & said we will take care of your request.
I was waiting for a follow-up call from some one from vijay sales, however it was a total disappointment. I then called up vijay sales office & they said person from videocon will come for installation. Again, nobody turned up on that day too.
On 6th august 2010, I got another surprise from videocon person saying I was contacting wrong videocon office & they asked me to log a call with videocon d2h support. This was really disgusting. I then called up vijay sales andheri (W) office again & was very loud while talking to them. They then promised me that someone will definitely come immediately for the installation. After 4 hours of waiting, nobody turned up as usual. I then called up vijay sales office & they gave me mobile number of a person responsible for the installation. I called up a person & he expressed his non-availability for that day & promising for the next day.
After 4 days of constant follow-up, I got a strong feeling that vijay sales is just not bothered about customer satisfaction, service & support. It also gave me a feeling that they did not take any initiative at all in coordinating for the installation. This is not the first instance for me with vijay sales’s service & support. I had similar experience a year back when I purchased lg washing machine.
Does vijay sales believe in after sales service & support?
Is vijay sales least bothered about customers once the product is sold as they have name in the market?
I am extremely disappointed with vijay sales after sales service & support.
The complaint has been investigated and resolved to the customer’s satisfaction.
my new washing machine is lying non-functional for nearly last two months and no one has any solution
I purchased a fully automatic videocon washing machine from Next store Lajpat Nagar in April 2008. The water outlet motor of my washing machine got damaged around 1st of January 2009 due to some reason and it can be replaced as it is covered under one year warranty. I complained about it and an engineer from the Videocon's service centre made a visit and he took away the motor with him for replacement. He assured me of returning within 3 to 4 days with the motor as it was not readily available with the service centre and it was to be procured from Aurangabad. Since then I have enquired nearly 20 times about the motor with that service centre. Every time when I call they tell me to lodge a fresh complaint and when I do so, an engineer visits me just to tell me that the motor has not come from Aurangabad and his duty is over because his call is considered as closed. I have asked the company how many days does it take for a product to reach Delhi from Aurangabad but they don’t have any answer. My new washing machine is lying non-functional for nearly last two months and no one has any solution.
The customer service is very poor for a international company like this
This complaint is with reference to the videocon 29" CTV. it has a color patch on the left top corner. This was brought to the notice of the manager of the showroom and also a complaint was lodged to the service centre. The tech from the service centre came to our place and did a color caliberation. later again the same issue persisted also it worsened. The second time again complaint was lodged and the tech saw and said that the TV needs a replacement as there was some problem with the picture tube. This was informed to the manager of the showroom. Its already 10 days since this and there has been no response till now. Everyday since then v r approaching the showroom for the same reason. The customer service is very poor for a international company like this...
If we cant have its parts available in the market then why are they making such models
I have a Videocon 29 " colour TV which i bought nearly 5 years ago. Suddenly it is having some problems and because of that the picture on the tv screen gets distorted after 1 hour . I have spoken to technicians from videocon service center and they are unable to repair it as they say that the parts needed to fix the problem are not available in market as it a 5 year old tv. I dont agree with such comments as after investing so much on a tv, if we cant have its parts available in the market then why are they making such models.
I need some assistance on this issue as the problem is not getting fixed and i have to go for a new tv (definitely not VIDEOCON) inspite of already having one.
The television has gone dead.Service guy came on 05/04/2008 to check what has happened and suggested that a component is required to get the television up and running.It was told to us that he will come on Wednday i.e, 16/04/2008 but, till date no one has turned up. If we go to the shop which sold the television they do not respond properly.
I bought a videocon tv from a local dealer on 14/8/09.from day 1 i had problem with its speakers and there is a yellow patch on the screen. logged a complaint on 17/8/09 but till date my problem has not been solve satisfactorily. i have personally visited n called many times the service center but to no avail. please do the needful as i am now mentally depressed with them.
This is with reference to my complaint no.DEL0708090127 lodged on 7th august 2009, i was told to attend the complaint within 24 hours.despite of repeated calls made by me nobody is bothered to attend the complaint yet. COMPLAINT DETAIL- screen of the tv is black and the picture is not coming, sound can be heared only after some time if leave the tv on, and as we change the channel, the sound is gone for some time.
The television has gone dead.Service man came on 05/04/2008 to check what has happened and suggested that a component is required to get the television up and running.It was told to us that he will come on Wednday i.e, 16/04/2008 but, till date no one has turned up. If we go to the shop whihc sold the television they do not respond properly.
The remote of the LCD television is not working. We had lodged a complaint with the call center but resolution for the same is not received even after five working days.
I have purchased mentioned LCD TV from Next outlet at Galaxi Sahibabad with the commitment that it will be installed at my home within 24 to 48 hours but it is still pending though i have made many no of calls to these people but always get a new commitment.
More than 8 months have elapsed and the company does not even respond to the reminders sent by me
I had purchased one color television in 1998, under the money back scheme launched by videocon international limited. As per the scheme, I was to receive rs.12, 990 after expiry of 6 years from the date of the security deposit receipt dated 27/06/1998, i. E. On 27/6/2004.
In this connection, I had sent
A) the original security deposit receipt duly signed, and
B) copy of my passport as proof of (I) my identity and (Ii) signature verification
To m/s videocon international ltd., mumbai vide my letter dated june 7, 2004 under registered post on june 8, 2004.
As further advised by videocon international, I sent the following documents :
I) copy of ctv purchase invoice & customer - counterfoil of money back scheme
Ii) copy of the warranty card
Iii) copy of the pan card
However, despite sending all the relevant documents, the company is yet to refund the amount due to me. More than 8 months have elapsed and the company does not even respond to the reminders sent by me. My letter to the chairman of the company has also not elicited any response.
I have come across similar cases wherein the amount under the said scheme has not been paid to the customers.
Recruitment
Sir,
This is to appraise you about the fraud employment offer that I have received through email id "[protected]@videocom.com" on 24th jun 10 at 02:00:28 ist and the employr name and address were
Mr amit singh (executive - hrd)
Videocon electronics india ltd.
H. o. - 174, vediocon house,
G. k. part – 1, greater kailash,
Contact email :[protected]@mail.com
I deem it to be suspicious mail as they have asked to deposit rs.7, 500/- and by the literature they have used in the subject letter. they have even mentioned the salary as rs. 40, 000/- to 2, 00, 00/- per month which is not at all a regular offer letter of a reputed and well established firm.
Hope this information would be helpful in saving the many job aspiring innocent candidates. I expect your stern action against such emails in future.
Thanking you in anticipation
Yours sincerely
Yasar arafath. a
From: Videocon Electronics India Ltd (info@videocon.com)
Sent: 11 August 2010 01:04AM
To:
Microsoft SmartScreen marked this message as junk and we'll delete it after ten days. Wait, it's safe!
Dear Applicant, Ref: VIDEOCON Direct Recruitments offer. It is our good pleasure to inform you that your Resume has been selected for our new plant. The Company selected 62 candidates list for IT, Administration and Production Departments, as well as Company offered you to join as an Executive/Manager post in respective department. You are selected according to your resume in which Project you have worked on according to that you have been selected in Company. The Company is dealing in Electronics manufacturing business in India The Company is recruiting the candidates for new plants in Delhi, Bangalore and Pune.Your interview will held at Company Corporate office on √ 29th August 2010 at 11.30 You will be pleased to know that Company has advise you in the selection panel that your Application can be progress to final stage. You will come to Company corporate office in Delhi. Your offer letter with Air Ticket will be send to you by courier before date of interview. The Company can be offer you as salary with benefits for this post 30, 000/- to 2, 00, 000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fix by Company HRD. At time of final process. You have to come with photo-copies of all required documents. REQUIRED DOCUMENTS BY THE COMPANY HRD. 1) Photo-copies of Qualification Documents.2) Photo-copies of Experience Certificates (If any)3) Photo-copies of Address Proof4) Two Passport Size Photograph You have to deposit the (Cash) as an initial amount in favor of Company HRD. Department. for Rs. 6, 500/- through any [ STATE BANK OF INDIA ]Branch from your Home City to Company Senior HRD ACCOUNT NAME: ROBERT SUMIACCOUNT NUMBER: 20064283315BANK NAME: STATE BANK OF INDIABANK BRANCH: NEW DELHI BRANCH This is refundable interview security. Your offer letter with Air tickets will be send to your Home Address by courier after receiving the confirmation of interview security deposited in State Bank India . Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. The Job profile, salary offer, and date -time of interview will be mention in your offer letter. Your offer letter will dispatch very shortly after receiving your confirmation of cash deposited in SBI BANK. We wish you the best of luck for the subsequent and remaining stage. The last date of security deposited in bank - 20/09/2010 You have to give the information after deposited the security money in bank to Company HRD √ direct recruitment email ID: - videoconelectronics_i@kimo.com Your Letter with supporting documents will be dispatch same time by courier to your postal address after recd. Your security deposited confirmation in bank. The interview process and arrangement expenditure will be pay by Company. Lodging, traveling and local conveyance actual will be paid by Company as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD. If the candidate wants to come with his parents or friends, the Company will arrange all facilities only for female candidate. ThanksMRS SUMAN KHAN - (Executive - HRD)Videocon Electronics India Ltd.H.O. - 174, Vediocon House, G.K. Part 1, Greater Kailash, Contact EMAIL videoconelectronics_i@kimo.com
THE ABOVE SAID EMAIL CAME IN sukant_mishra_78@hotmail.com
PLEASE DO THE NEEDFUL FOR STOPPING THIS TYPE OF FRUAD MAIL.
follwing is the account number of fraudi in Statebank Of India.Stern action must be taken against them
Mon, 12 July, 2010 11:29:47 AMGood day to you from the Video Con
From: VIDEOCON ELECTRONICS INDIA LTD View Contact
To: anandkumar1959@yahoo.co.in
--------------------------------------------------------------------------------
Good day to you from the Video Con
You have gotten our profile mail and as instructed, you follow and then as per the mail we will be needing you to read it carefully and not down your details for interview and location as well as we will be sending you the flight ticket and employment letter but first we would require you to pay the above fee mention to you through this below account details in the nearest branch and on the name below as well ..Upon which you have done so please kindly send us the payment slip through mail for confirmation as it will help us facilitate the documents for the ticket and other requirement for the preparation for your interview date.
Below is the account details for payment.
STATE BANK OF INDIA
ACCOUNT NAME: AMITH VARMA
ACCOUNT NUMBER: [protected]
NOTE: Your required to confirm us with payment slip as mail and we will get back to you as soon as possible.
Regards.
MRS SUMAN KHAN - (Executive - HRD)
Videocon Electronics India Ltd.
H.O. - 174, Vediocon House,
G.K. Part – 1, Greater Kailash
Dead
I have purchased videocon split a. c. 'eco-chill' which is not working. it is in the warranty period. many complaints have already been lodged with the company. even various e-mails has been sent to mr. dhoot, ceo & m. d. of the company, but he did not respond to even once. so, what is the fun to purchase the a. c. from videocon. the officials at chandigarh branch are also careless people who do not bother to solve the grievances of the consumer rather have connived with the franchie office to mint the illegal money on the behest of mr. dhoot for their illegal gains.
My advise is to remain out of the product but never go for videocon products. mr. dhoot's e-mail id is "[protected]@videoconmail.com" ; [protected]@videoconmail.com ; [protected]@videoconmail.com... but he remained always not responsive. my a. c. is still dead, should I knock the door of law?... lalit k. gupta, h. no.595, sector-16, panchkula. (+91-[protected])... 14.06.2010.
The complaint has been investigated and resolved to the customer’s satisfaction.
picture tube problem
sir, i had purchased a color tv set from ur dealer GIRIAS Electronics Coimbatore Showroom on November 20th, the problem starts at the day one from purchase.. i took my television thrice to ur service center as well as showroom but Ur service engineer promised me that he will replace new television and further he will assist me with some help, , actually tis is what happened to my TV the picture tube is not working properly and tv often gets switched off automatically and often does not works properly! Ur service engineer said that he modified the picture tube and changed the system
sir u wont believe still the same problem occurs and ur service station guys criticizes us more and troubles much
kindly make me free and help me to get replaced my television! the TV is still in guarantee period only
with regards
N.Suresh Babu
S/O M.Natarajan
No.4, AVM garden
Near Indira Gardens
Coimbatore-15
The complaint has been investigated and resolved to the customer’s satisfaction.
Videocon Industries Reviews 0
If you represent Videocon Industries, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Videocon Industries complaint handling
-
Videocon Industries Contacts
-
Videocon Industries phone numbers+91 73 5587 3558+91 73 5587 3558Click up if you have successfully reached Videocon Industries by calling +91 73 5587 3558 phone number 0 0 users reported that they have successfully reached Videocon Industries by calling +91 73 5587 3558 phone number Click down if you have unsuccessfully reached Videocon Industries by calling +91 73 5587 3558 phone number 0 0 users reported that they have UNsuccessfully reached Videocon Industries by calling +91 73 5587 3558 phone numberCustomer Care
-
Videocon Industries emailscustomercare@vgmail.in100%Confidence score: 100%Support
-
Videocon Industries address14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Aurangabad, 431105, India
-
Videocon Industries social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all Videocon Industries contacts
Recent comments about Videocon Industries company
Kenstar microwave
Nordyne
9 reviews
DRF Water Heating Solutions
8 reviews
PartsIPS
6 reviews
The Good Guys
10 reviews
FactoryPure
13 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.