Vitamin Rocket
Reviews and Complaints

Back in March, I decided to give Vitamin Rocket a try. I placed an order for $160 and was told that I would receive my order in 3-5 business days. I was excited to receive my products and couldn't wait to try them out. However, a month later, I still had not received anything. I decided to give them a call to see what was going on. To my surprise, I was told that my order was on backorder and that I would receive it in a couple of weeks.

I was a bit disappointed, but I decided to wait it out. However, as the weeks turned into months, I became more and more frustrated. I had already paid for my order, and I had not received anything. I decided to reach out to them multiple times to see what was going on, but I never received a satisfactory response.

To make matters worse, they continued to advertise and sell the same product that they did not even have in stock. I couldn't believe it! How could they continue to sell something that they didn't even have? It was a complete scam!

As a stall tactic, they would write me and say that they could send me one of the products, but there was a national shortage, and they couldn't fill the entire order. Are you kidding me? I placed an order five months ago under the assumption that I would receive everything that I purchased. Of course, I want my order! Quit stalling and send it!

I'm pretty sure that what they are doing is illegal, and I have even contacted an attorney to see what my options are. It's just not right to take people's money and not deliver on what you promised. I would not recommend Vitamin Rocket to anyone. Save yourself the hassle and go somewhere else.

I gotta say, I'm pretty ticked off right now. I mean, I work in customer service myself, so I try to be understanding when things don't go quite right. But this is just ridiculous. I was feeling really sick, and with all the stores around me closed, I had no choice but to turn to the internet to find the vitamins I needed. And that's when I stumbled upon Vitamin Rocket.

Now, I'm not gonna lie, I was feeling pretty desperate at this point. So when I saw that they offered 2-3 business day shipping, I thought, "Hey, that's not too bad. I'll pay the extra $25.70 and get my stuff in no time." But boy, was I wrong.

After I placed my order, I got a confirmation email saying that they had received my payment and that I would be getting another email with my tracking number soon. But guess what? That email never came. And when I tried to look up my order on their website, I couldn't find anything. That's when I started to get suspicious.

So I did a little digging, and it turns out that this is a pretty common scam that a lot of websites use. They take your money, promise you fast shipping, and then never actually send you anything. And the worst part is, it can be really hard to get your money back. A lot of people just give up and chalk it up as a loss.

But not me. I'm not gonna let Vitamin Rocket get away with this. I mean, I'm so mad that I'm even considering giving them a one-star review. And trust me, I don't give those out lightly.

So yeah, long story short, don't waste your time or money on Vitamin Rocket. They're a bunch of scammers who don't care about their customers. And if you do decide to order from them anyway, don't say I didn't warn you.

I gotta say, I'm not too sure about this Vitamin Rocket website. I placed an order back on June 14th and they said it would take 3-5 days to get to me, but with the pandemic going on it might take up to 10-14 days. Well, it's been 21 days now and I still haven't gotten anything. I even emailed them twice and they haven't responded. I even tried reaching out on their Facebook page, but they just deleted my comment. What kind of customer service is that? I'm starting to think this might be a scam site. I'm out over $70 and I doubt I'll ever see my order. I should have known better than to trust this company. I'm definitely going to try and get my money back as soon as I can.

I gotta say, I was pretty disappointed with my experience at Vitamin Rocket. It seems like they're just a bunch of amateurs working out of someone's basement. They don't even keep any stock on hand - they're just a drop shipper. That means that when you place an order, they have to turn around and order the product from someone else. And if they can't get it for the same price they paid last time (or if they didn't pay their last bill, or whatever), they might just leave you high and dry. But they'll still have your money, of course.

The worst part is their customer service. I've gotten emails from "John" and "Jason" and who knows what other fake names they're using. It's pretty clear that they don't know what they're doing. If you've already ordered from them, I'd recommend cancelling your order and contacting your credit card company for a chargeback. And if you're thinking about ordering from them... well, maybe just hit yourself in the head with a hammer instead. It'll be more productive.

One thing that really rubbed me the wrong way was their "All Lives Matter" thing. It just seemed like a cheap attempt to appeal to a certain demographic. And the way they responded to my questions... let's just say it was pretty clear that they're not the sharpest tools in the shed. All in all, I wouldn't recommend Vitamin Rocket to anyone. Save yourself the headache and go somewhere else.

So, I was on the hunt for a vitamin supplement that I just couldn't seem to find anywhere. I was getting pretty frustrated, to be honest. But then, I stumbled upon Vitamin Rocket's website. Now, I had heard some not-so-great things about them, but I was desperate, so I decided to give them a shot.

Long story short, they weren't able to ship the product I was looking for. But, I have to say, they were really easy to deal with. I sent them a bunch of emails with questions and concerns, and they always got back to me super fast. They even gave me updates from the manufacturer about when the product would be back in stock.

When it became clear that the product wasn't going to be available anytime soon, they gave me the option to keep waiting or cancel my order. I decided to cancel, and they refunded my payment right away. I was really impressed with how responsive and helpful they were throughout the whole process.

The only downside is that I don't have any proof of purchase anymore, since I tossed the paperwork once I got my refund. But honestly, I'm just glad that I was able to find a company that was willing to work with me and make things right. So, even though they couldn't ultimately deliver the product I was looking for, I would still recommend Vitamin Rocket to anyone who needs a reliable and responsive vitamin supplier.

I was really excited to try out Vitamin Rocket after hearing so many good things about them from other customers. I placed my order and eagerly waited for my package to arrive. However, after six whole business days had passed, I still hadn't received any communication from the company about my order or a shipping tracking number. I was starting to get worried and frustrated, so I decided to give them a call to see if I could get some more information.

Unfortunately, when I called, I was met with a voice recording that said they weren't taking any customer service calls. What kind of company doesn't have anyone available to answer customer questions or concerns? I tried calling a few more times during normal working hours, but I kept getting the same recording. It was like everyone was out to lunch or something! I understand that some items may take longer to process, but it's not okay to leave a customer hanging like this without any communication.

Finally, after what felt like forever, I heard back from someone named Amanda. She gave me a half-hearted apology and said that the delay was due to waiting on one product to be restocked. That would have been fine if they had just let me know what was going on! In the meantime, they could have at least shipped out my other three items. It took some direct and persistent questioning, but I finally got a tracking number.

Overall, I'm pretty disappointed with my experience with Vitamin Rocket. While I'm happy that I finally received my order, the lack of communication and customer service was really frustrating. I'm not sure if I'll be ordering from them again in the future.

I placed an order on Vitamin Rocket's website in April of 2020. I was excited to receive my order, but unfortunately, I did not receive a confirmation number after placing the order. I was worried that something had gone wrong, so I called my bank to cancel my debit card. Luckily, I received an email from Vitamin Rocket confirming that my order had been received.

However, I waited for an email about the shipment of my order, but it's now May 26th, 2020, and I still haven't received it. I've emailed them numerous times, but all I get is that my product is not in stock and is on a 2 to 3 week delay. I even tried calling them, but no one answered the phone. It's frustrating because they took my money, but they can't deliver the product.

I feel like they're taking advantage of people during this difficult time. It's not fair that they're taking people's hard-earned money and not delivering the product. I will never deal with this company again. The only reason I ordered from them was because the other company I usually order from didn't have the product available due to Covid-19.

However, I reordered from the other company, and they had the product in stock. I don't understand why Vitamin Rocket doesn't have it in stock to ship. If you want a reputable company, I recommend going to bestpricenutrition.com. They don't stiff their buyers like Vitamin Rocket does.

Overall, I'm disappointed with my experience with Vitamin Rocket. They need to improve their customer service and communication with their customers. It's not right to take people's money and not deliver the product.

This company, Vitamin Rocket, took my order for $160 and never processed it. I was so disappointed and frustrated with their service. Their website didn't mention that the item was on back order, but they still charged my credit card. They never even bothered to tell me that my order wouldn't ship until October or later. I tried to contact them many times through emails, Facebook messages, phone calls, and chat requests, but nobody responded to me. I was so worried that I had lost my money to a shaky company.

Finally, after many attempts, somebody told me that my order was on back order and that they didn't expect shipments until October. I couldn't believe it! I had to wait for so long, and they didn't even bother to inform me. I didn't want to trust them with my money for that long, especially since I wasn't sure if they would still be in business by then. When I asked for a refund, they told me that I would lose my place in line for the product, and I would have to start all over again. I didn't mind that, I just wanted my money back. There are so many alternatives out there, so I didn't want to wait for them.

Finally, I received an email saying that I would get a refund. I waited for three business days, but I didn't receive anything. I contacted their representative, but they didn't tell me that I had to wait for at least a week. I was so frustrated with their service. When I complained to their president, Matthew Rush, he sent me the rudest email ever. I couldn't believe how unprofessional he was. Now I understand why their company manners are so bad.

I wouldn't recommend this company to anyone. There are so many alternatives out there that are better. Don't waste your time and money on this company.

I gotta say, I was pretty disappointed with my experience with Vitamin Rocket. I placed an order and they charged me right away, but a whole week went by and my order still hadn't shipped. I was getting pretty frustrated, so I decided to shoot them an email and ask what was going on.

Well, let me tell you, the response I got from their customer service guy John was not exactly what I was hoping for. He was pretty snotty and condescending, and basically told me that it was my fault for not reading their website, which apparently says that orders can be delayed. But that didn't even answer my question about why they charged me right away!

I order stuff online all the time, and I get that things can be slow during the pandemic. But none of the other companies I deal with charge me until the product actually ships. I told John that I had already gotten my credit card company to reverse the charge and give me my money back, and he actually had the nerve to say that he was going to charge me again the next day!

Obviously that didn't happen, but then he started telling me that my order had already shipped and that he was going to provide proof of that to my credit card company. But when I checked their website, it still said that my order hadn't shipped yet. I mean, come on!

I have to admit, John was kind of a clown and he did give me a good laugh. But it's also pretty scary to think that there are companies out there with people like him working in customer service. And from what I've seen in some of the other reviews, it seems like he's been there for a while.

Honestly, there are plenty of other companies out there that offer better service than this. I don't see any reason to put up with this kind of nonsense when there are so many other options available.

I made an order for some vitamins from Vitamin Rocket on June 27, 2020. However, I did not receive any feedback from them after I confirmed my order. I became worried and decided to send an inquiry to them. To my surprise, they got defensive when I asked about my order. I tried calling them on July 7, 2020, but they only take calls to place an order. I was disappointed that I couldn't get any information about my order status over the phone.

The website stated that most orders ship in 3 to 5 days, but some areas may take 7 to 14 days to receive delivery. I sent an email to inquire about my order since it had been longer than the expected delivery time. However, I was disappointed to learn that they take 7 to 14 days to put the package in the mail. This was not what I expected, and I felt like the company lied on its website.

I received a rude email from an employee who took offense to my inquiry. I suggested that they remove the 3 to 5 days shipping time from their website since they take longer to ship orders. My husband asked me to order the same items again on October 15, 2020. However, I have not heard anything from them since then. The website currently states that orders take 7 to 10 days to ship.

It is now October 24, 2020, and I have not received any information about my order. They took the cash out of my account, but I have not heard anything from them. I sent a message, but I received no response. It seems like they don't care about their customers, and they don't bother to send confirmation of orders anymore.

I do not recommend giving Vitamin Rocket a chance. They pay for a website to showcase their products and name, but they do not provide good customer service. It is not worth the hassle and disappointment.

Yo, I gotta say, I ain't never been one to write a review before, but I gotta get this off my chest. I dropped 27 bucks on some vitamins from Vitamin Rocket, and they straight up charged my account on April 6th. But here's the thing - I still ain't got my order. I've been calling them up like crazy, but nobody's picking up the phone. All I can do is leave a voicemail, and even then, I ain't heard back from nobody. I'm starting to get real frustrated, you feel me? I just want my money back at this point. Ain't nobody got time for this kind of nonsense.

I ordered some vitamins from Vitamin Rocket a while back. They said it would take 2-5 business days to ship out, but then they changed their tune and said it could be delayed up to 15 business days. It's been almost a month now and I still haven't received any shipping notice. It's really frustrating because I could have ordered from somewhere else, but I waited too long and now everyone else is out of stock. My ears are really bothering me without my vitamins. I feel like they're lying thieves. I've tried emailing them and calling them, but I haven't gotten any response. It's like they don't even care about their customers. It's really disappointing.

I can't believe that Vitamin Rocket has been around for so long! It's crazy! But let me tell you, I had a really bad experience with them. I ordered some vitamins and I never received them. And to make matters worse, they took my money! I was so upset. I tried calling their phone number, but it was useless. I never got through to anyone. I feel like I got scammed. I reported them, but they're still up and running. I don't want anyone else to go through what I did. So, I'm warning you, stay away from Vitamin Rocket! They're scammers and they'll take your money.

I gotta say, I was pretty impressed with Vitamin Rocket. I was a little hesitant to order from them at first, but I'm glad I did. The prices were great and the selection was even better. I was able to find everything I needed and more.

The only issue I had was with a back-ordered product. I reached out to their support team and Amanda got back to me pretty quickly. She was super helpful and explained that they have to charge when you purchase, even if the product is back-ordered. I guess that makes sense, but it was still a little frustrating.

Overall, I would definitely recommend Vitamin Rocket. They have a great selection and their prices can't be beat. Plus, their support team is really helpful and responsive. I'll definitely be ordering from them again in the future.

Oh, and one more thing - "Blessed are the merciful, for they will be shown mercy." I'm not really sure what that has to do with anything, but it's a nice sentiment, I guess.

I wouldn't recommend Vitamin Rocket to anyone unless you're in a real bind and have no other options. They make you wait for an unknown amount of time before your order even ships out. It's crazy! They expect you to be patient for up to 30 days or more while they wait for your product to be drop-shipped to you. And if the product isn't available right away, they won't even bother to let you know. It's like you're left in the dark, not knowing what's going on with your order.

Honestly, there are way better options out there for getting the vitamins and supplements you need. You shouldn't have to put up with this kind of nonsense. You should be able to order what you need and have some expectations about when it will arrive. Don't waste your time with Vitamin Rocket.

I gotta say, I had a pretty rough experience with Vitamin Rocket. I ordered some stuff from them, but turns out they didn't even have it in stock! I tried calling their customer service and sales lines, but it was like talking to a brick wall. No one ever picked up! So I had to resort to sending an email and filing a paypal dispute, just to make sure I wasn't getting scammed like some other folks out there.

Eventually, this dude named Jason got back to me and offered a refund. He seemed pretty nice, but then he dropped the bomb that my refund was gonna take two whole weeks because I filed a dispute with paypal. Like, what the heck? It's almost like they were ignoring paypal until they had no choice but to give me my money back. Not cool, man.

Honestly, I don't think this business should even be allowed to exist. And paypal and credit card companies should cancel their services with them ASAP. It's just not right to treat customers like this.

This website is a total rip-off! I can't believe they charged my credit card five whole weeks ago and I still haven't received my order. I tried messaging them on their website, but it's like talking to a brick wall. No response whatsoever. And when I tried calling them, no one picked up the phone. What kind of customer service is that?

Every now and then, I would email them and all they would say is that they were out of stock. Well, why didn't they say that on their website before I placed my order? It's like they don't care about their customers at all. If I could give them a negative rating, I would. They are a complete waste of time and money.

Luckily, I found a Young Living Rep who was able to get me the products I needed. And guess what? They weren't out of stock! It's like Vitamin Rocket doesn't even care about their customers. I would never recommend this website to anyone. Stay away from them if you value your time and money.

I gotta tell ya, I had a real bad experience with Vitamin Rocket. I was lookin' for some vitamins online and they popped up as the first result on Google. Seemed legit enough, so I placed my order. That was six weeks ago and I still ain't received nothin'! They charged my credit card right away, even though my order hasn't even shipped yet. And get this, I've tried emailin' their support team and I ain't heard back from 'em. I even tried callin', but I can't leave no message 'cause their voicemail box is full or somethin'.

I ain't the only one, either. I did some research and found out that lots of folks have had the same problem with Vitamin Rocket. So I called up my credit card company and told 'em what was goin' on. They said they've dealt with these kinda scammers before and they'll take care of it. If Vitamin Rocket don't respond, my credit card will be credited and the money will come outta their account.

So if you're thinkin' about orderin' from Vitamin Rocket, I'd think twice. If you've already been ripped off, report it to your credit card company and they'll help ya get your money back. Don't let these scammers get away with it!

I gotta say, I was pretty disappointed with my experience with Vitamin Rocket. I ordered four different products on January 15th, and got an email saying my order had "launched" with a tracking number. I was pretty excited to get my vitamins, but when I checked the tracking the next day, it said the status was "pending" with just a label created. I figured it was just taking a little longer than expected, so I checked back three days later. Same status. Checked again ten days later, and still no change.

I was getting pretty frustrated at this point, so I decided to email them on January 25th to see what was going on. The next day, I got a reply from a guy named Jason saying that the post office had lost my shipment. I was pretty annoyed, but I figured these things happen sometimes.

But then, on January 29th, I got a partial shipment with a label on it that was printed on January 22nd. That's three days before Jason told me the shipment was lost! Obviously, they were lying to me about what was going on.

Look, I get that mistakes happen. But being dishonest about it is just not good business. If they had just been upfront with me about what was going on, I would have been a lot more understanding. But instead, they tried to cover up their mistake and ended up making me even more frustrated. I don't think I'll be ordering from Vitamin Rocket again.

I recently tried to order some products from Vitamin Rocket, spending around $150. However, I kept receiving an error message stating that my information was incorrect. I attempted to call their order line multiple times, but unfortunately, no one answered. I also tried calling their customer service line, but again, no one picked up.

After reading some reviews online, I am grateful that my order was rejected. It seems like there may be some kind of scam going on. I quickly checked my credit card statement to ensure that they had not attempted to bill me. If you paid with a credit card, you can stop payment and demand a refund via email. Additionally, you can inform your credit card company that the product was never delivered and report it as a scam or theft.

By doing this, you can help build a history of complaints against Vitamin Rocket with credit card companies. Eventually, they will be cut off and held accountable for their actions. It's a simple process, and it's important to take action against companies that engage in fraudulent behavior.

Overall, I would advise others to be cautious when considering purchasing from Vitamin Rocket. It's always better to be safe than sorry, and it's important to protect your financial information and personal data.