Wendy’s
Reviews and Complaints

Good afternoon,
I would like to express my disappointment with your location at Wendy's on 59 Ave and Thunderbird Rd in Glendale, AZ:
I cannot afford to go out to eat often, I save my change and roll it, when I have enough money, I treat myself to a meal.
However, today, Aug. 18, 2021 at 4:30 my rolled $10.00 quarters were refused " Do to corporate policies" . My money was returned and I was sent on my way unless I had another means of payment. I do not make public scenes, I left feeling very disappointed and was led to feel my actions were inappropriate and stupid in the name your corporation. I would like to add that I work very hard for my money in a field that does not pay much, I am very well educated and have taught high school for 20+ years. I did not appreciate the manner in which I was treated. I am sorry if your corporation does not except my rolled coin. I will not be visiting your establishment again and will share my experience with others. I would hope in the future you will consider treating your customers with deserved respect.
Sincerely,
Jeri Shranko
Teacher for the visually Impaired.
[protected]

They cannot make special orders. One time I ordered and all three hamburgers were incorrect.
This last time. I ordered a JBC only ketchup and extra pickle. No lettuce, mayo, onion.
Look how greasy that is. Do you see the extra pickles?
I order there a lot. And they never get it right.
One time they did not put cheese & bacon.
They put to much dam ketchup. It is dripping from the sides.
I have complained before. They are worse than ever.
But there chocolate chip cookies are good. hehehe

On 8/7/21, i placed an order in the kilmarnock, virginia, 22482 location. Farm & home placed an order for the staff in the amount of $100.00 or so. We received the confirmation number .
I sent an employee over for curb side pickup, only to be told they did not receive the order. No offer was made to correct the situtation.
We placed the order next door at mcdonalds and recieved our order in less than ten minutes.
Kilmarnock is a very small town. Word of mouth travels fast.
I would have a district manager follow up on this.

Regards,
r.Dennis brent

How you gonna close dining room before 4:00 pm on 8/4/2021 and still have a job. This ain't the first time I made a complaint over this. London oh in town. That store is the worst store in Ohio. Mold in the pop machine. I know someone who works there n they told me don't eat there anymore. Til they get that place cleaned up.

I have been to this location 3 times and I have had the worst experience. First time, I was told the system is down and we won't be able to service you, okay no problem. Second time, out system is down and we are only taking cash and it has to be the exact amount in cash, okay weird but again no problem. Third time, I am in the middle of a shift change and you need to wait, okay no problem I will wait. Well if you are going to wait I need you to get out of line and park because you are on my timer. Oh no I don't want to do that, I'll just wait until you are ready. They then respond by yelling at me " ma'am get out of my line you are on my timer" I then left. This is just crazy. This occurred today Sunday 8/1 at 230pm. I will never return. I am at cane's with a nice cashier and got my food in 2 mins and had no problems. I just thought someone should know this is occurring and it is very unnecessary

At approximately 5PM local time we went to the Wendy's drive thru located at 3939 E. Central Ave. Post Falls, ID 83854. We attempted to order a baked potato but, as so many other times in the past, they had no baked potatoes so I ordered a taco salad.
Upon arriving home, I found my taco salad to consist of lettuce, tomato and grated cheese. Nothing else. Your menu describes it with tortilla chips, salsa, sour cream and chili. Sour cream was included in the bag but nothing else. Since I ordered this for my meal, I found this very unsatisfying as the amount provided wasn't even equivalent to a very small side salad.
This Wendy's location has consistently given poor service and failed at providing the ordered goods when ordering through the drive thru and I feel someone needs to address this with the manager of the store if this location is to improve. Until that time, I will be getting any fast food choices elsewhere.

Just purchased a Frosty last night, in Northern California. It has been a few years since I had one. (My first Frosty ever was in Ohio, in 1974; so I KNOW what a Frosty should be.) The Frosty handed to me last night was not only a much smaller cup than expected (I ordered a "large" — which used to be a very tall cup — with the nostalgic intention of saving some for later), but what I received felt weightless! I thought I'd been handed a cup of AIR, like whipped egg whites. I ordered "chocolate" (presuming it would be the original Frosty flavour), but this new one had barely any taste beyond the sweet. The Frosty treats I had from over 40 years ago were chocolatey flavour, had density, thickness, and weight (definitely required a spoon!); this product — this cup of air — I received yesterday, is decidedly NOT like the original Frosty.

Some of the worst service I have ever received from Wendy's and it happened a little earlier today. The cashier, dont know name, was extremely rude to me, but polite to everyone else. I did nothing wrong to this woman, except order some food. She didn't greet me, ignored me some of the time, had a pissed off look on her stupid face. It took all I had to not slap her.

the ice machine t the wendy's 2410 E Hwy 66, gallup Nm, · [protected] has been down for 3 months. How long does it take to get ice. come on.

The food is good but it's terrible to your System I had a there four for four thing and I ate there burger and chicken and about 7-9 hours later I got in the toilet and I sat there on about for 30 minutes and rn almost all night so plz don't have Wendy's or if you don't care that's your risk

I have visited the Wendy's restaurant in Palmetto, Fl 34221, on many occasions. Each time I go there they don't have chili (Wendy's is my favorite) . Why doesn't this store carry chili? Stores located miles away carry chili but never at this outlet WHY

I went inside Wendy's and place my order I had to pay cash and card but the employee said I could not do that I said ok on my way out the employee said sir. I was half way turned around when I slipped on the very wet floor there were puddles liked it rained inside restaurant. I hurt my side not bad just sore all i want is to make sure that you knew. stay safe

One Door Was Locked Other Door Spring Was Broken ! After Finally Getting In A Line of 5 Customers 2 Employees Were Engaged in Foreplay and Felling Each Other Up Me And 3 Other Customers Walked out as No One Was Taking Orders as Lovers Where Not Interested in Customers . Totally Unprofessional Staff No One Acting as Management .