Wish’s earns a 1.1-star rating from 4437 reviews, showing that the majority of online shoppers are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
unauthorised payments taken
My daughters placed various orders with you totalling £25.70 but Wish has taken £81.31. This is an absolute disgrace and if a full refund is not made within 24 hours, I will contacting your regulatory body to have Wish suspended from trading because I have now read that this has happened to many other customers.
The orders were placed from 23/4/18 until 30/4/18 on a daily basis.
my billing address is not the same as the shipping address
I tried to order some stuff from wish. Com and at the time I didn't realize that my shipping address and billing address was different as I forgot to change it at my Bank so my account had a hold put on it and I would like to get it fixed so I can order more stuff from wish as I enjoy shopping on this site and hope to be able to purchase more stuff you have a lot of great things
I was told my order was hacked
I placed a large order but I gave you the wrong visa number by mistake .I tryed to place my correct order and my computer was fixed.I tryed to enter my correct visa number and it will not let me. my commputerr was fixed by a technician.It will not let me see my order, It is under a new email.[protected]@aol.com/PLEASE let me know what to do.I cannot pull up my order like you said. I tryed to put my email address and new payment but I answered the questions but my new visa card and address and email number.[protected]@aol.com, it took it but then it went away and entered my old address and old visa number.please help.robin Stephan
I placed a order 3 months ago and I mistakenly gave you a old visa card. I have been writeing you for months with no contact. My correct email is rlsbirdie1@aol.com. I gave the correct charge card number. and it would not take it .I cannot pull up my history order it will not let me.get into my account.I still want my order but the computer will not take my correct email address rlsbirdie1@aol.com. Im geting discusted and if it does not get fix soon Im going to cancel my whole order, robin stephan
please cancel my whole order I have written yous at least 10 times and yous donot get it. I will not let me pull up my history you have the wrong credit card number and email address.I ordered from yous about a year ago and was happy with my order.please cancel the whole order . rlsbirdie1@aol.com Robin Stephan.
not receiving products I have paid for
wish owes me for products due since november 2017 threw marchove 2018 I have contacted them several times but they do not reply There are 15 pieces of jewelry I have payed for & have not recieved i filled out a complaint in april with discription of all items. here is a list rose gold ring due march27th lovers silver ring due march 22 exquisite 925sterling ring due march 22 whole sale chain due march18 925 sterling silvernatural gemstonering due march 13 fashion earings due march 13 black prinses diamond due marcg 1st fine fashion chain 935 sterling silver due february17 925sterling natural purple stone ring due february10 925 sterling wrist chain due feruary3rd zircon topez earings due december23 925 sterling fashion braclet ddue janurary 4th fashion 2tone ring due december 20th wish says it was delivered but i did not recieve it unique leafdesign2 piece ring set the wish says it was delivered but i did not recieve it please try to get them to send my items thank you
2018 vintage women flat genuine leather shoes
When I try to purchase the shoes at purchase price of $6.00, when add to cart purchase price change to $15.00 I need to know why price change when add to cart and why I can't get price that is shown before adding to the cart. Thanks in advance. Ms. P. Wilson any assistance in this matter would be greatly appreciated. I would love to order several pairs of shoes but due to price change when added to the cart I don't feel comfortable continuing with orders.
princess silver natal ruby gemstones bride wedding engagement heart all size 6
I orered there rings a week after valintines day. I lost my phone i ordered them on bf i lost it i got an email daying ther eas a prob then a week later u said it was shipped. Ive wanted to order more from your site but its been since February when i ordered these rings they were valintines gifts forvmy girls. I got them one nd one for me so it could b something special. Can u plz get back to me. I understand shipping thru u guys taks a bit but months thats unacceptable so plz tell me where the are and if u plan on shipping them plz ive tried to b patient but my girls are excited and everytime i have to see their bummed look bc they have been waiting.
laptop/cover
I purchased an item that was displayed as a laptop (wishful thinking for £2) but as soon as the payment went through the description changed to a keyboard cover. I've read this is false advertising and would like a refund. I've spoke to a few other people who made the same purchase and I've been informed that the seller has been removed from selling on wish so I couldn't speak directly to them.
necklace that was sold by wish but never delivered
Don't Shop at WISH.com
These guys are crooks and thieves, they take your money right away and charge you for it but they have no control over their suppliers to deliver and their 30 days refund policy is a none existence as they keep emailing you that the item is late until the 30 days time frame is over then they turn around and tell you that you have past the 30 days time frame to won't qualify for refund.
DONT SHOP ON WISH.com OR THEIR SISTER COMPANIES. Spread the words to your family and friends.
everything
I paid 327.05 on March 26th, 2018 from my debit card. I will not use my card ever again with any of your bots...I will have to talk to a human...not a stupid BOT. come on and get real...I WANT MY MONEY BACK...MY CARD WAS CHARGED. I am in too much pain to keep fighting with a company like yours. I lost my job, and I need my money for my medications. Please do not treat your customers in this manner. I heard so MANY horror stories about WISH.COM. I should have known better. This company is not a good one, it sounded to good to be true. Please refund my money..You have my card number on file...My name is LAURA STANALAND...Pease give my money back. My account was charged. I spoke with my bank manager, and yes, my account was debited...I will not pay a BOT or anyone in that manner to try to fix this.Pease REFUND ME, , , , THANKS
wish owes me 15 products i have not recieved
cell phone and an external hard drive cover
Afternoon I have placed an order with this email addres [protected]@gmail.com but now I have no access to this email.
I cant track my order of which was supposed to be delivered by now
I used a standard bank cheque number :[protected]
Delivery address on the order is
34 steyn street
Reitz
My new email address is [protected]@gmail.com
Please assist
xiaomi laptops
I ordered 4 laptops over a month and a half ago. Never received them. Not only can you not call them, but they have a bot that answers their emails. After numerous emails back and forth, it was obvious they were'nt even reading my emails! The bot has nothing but scripted responses. They claim once and a while they have orders dissapear coming from China. Yeah right! My friend also orderd 2 and never got his either! You would thinka refund would be automatic, but hell no. Stay away from this fraudulent site!
adds being sent to my mobile phone number.
I keep getting adds sent to my Australian mobile number. I did not sign up to wish or any partners. I am very upset with the Hassel it has been to me. I do not want to shop with the company and would like to get my number off the subscribers list to wish. What can u do to stop this. Please contact me. Email address is [protected]@outlook.com I will then give u a picture off the Adds being sent to my private number. I don't believe Australia has a wish company I think the adds r some how from overseas.
never got email confirmation
on 4/17 or 4/18 I made a small purchase and never recieved a conformation, email. it was for 5.90, and is on my bank statement. there is a number s308107544773303, did it not go thru, because im charged for it, im not sure what it was but it was only 1 or 2 items. it says that it was authorized on 4/17/18. Im just not sure why I never recieved an email about it. please let me know if it went thru or if not please refund me the 5.90 that I was charged for. Thank u kindly
ordering
I have asked wish.com repeatedly to stop sending me items. my son ordered one thing on there and I get charged with 2 or 3 new items daily. I tried to call them, I want my card blocked and no wish.com purchases should be allowed on my card. it's all automated and then hangs up. file this claim and put a block on my credit card. I do not want anything ever again charged to my bank account. no more charges!
no more charges!
no more charges!
no more charges!
no more charges!
no more charges!
item not received
I am at work right now I have been trying to reach Wish Support for several days and no response I ordered a pair of pants & a wallet I have yet to receive it has been at least 45 days I would like some one to contact me asap I am furious with this company & the cheap quality, , and not receiving items I will be contacting the BBB, if my orders do not show up by the time I get home today, and someone needs to contact me at [protected]
I have shoped on wish for a long time I never thought there was anything wrong I got very sick & needed surgery In all I have been sick 3yrs but still bought from wish .Desided to go threw every thing I had bought .To my surprise I found they cheated me out of 11 items They say they have your back but my repeated attemps to contact them were in vain they never reply to your texts.They say 2 items were recieved but I never got them .so Im going to file a complaint I payed for 11 items & I want them. be carefull watch what you buy from them .Im way beyond upset & I want my things owed to me.
items never received causing a debt
In 2015 I ordered some items which were never received. It has just been brought to my attention that This has incurred a debt and late payment fee on Klarna which has now been passed to a debt collection agency. I've emailed wish 3 times to clear this up but no response. I would like this matter resolved ASAP and wish customer service is an absolute joke! I have enclosed a picture of the items which I'm being charged for but never received
product which I received
details of the product is not matched. really unhappy with the products.
according to product Description
Max Load:10-15KG/33LB, Approx.5.8cm/2.28inch.
Color: Blue, Green, Yellow, Orange
Diameter:5.5cm
Weight:approx.55-60g
FEATURES
Durable and high impact-resistant
Ideal for home, shop, garage or workplace use.
Perfect for pulling out metal dents with a quick release handle.
Also can be used on windows, mirrors, doors which have smooth surfaces.
How to Use:
*Place the mighty puller over the dent
*Push the handle in the down position
*Pull the handle back up
*The suction is now activated and you can now pull the dent out
Package:
1pcs Panel Remover Sucker Tool
but the item was less than expected.
r11 max mobile phone
My partner bought a new Android R11 max smartphone and although it looks the part it is false advertising. I am usually quite happy with the products from wish especially for the price we pay I was and especially my stepson was devistated . Rather than go through legal channels and advertising the problem on social media I would like to give wish a chance to respond and refund or replacement for a phone that actually works and has enough internal storage to down load apps... Please email me at [protected]@gmail.com to resolve this and keep us as good customers.
Kind regards
Louis bonwick
If you want to be able to at least use the device if you still have 2g network coverage active in your country, as australia does not so the phone doesn't work, put an SD card into the device, go to settings, then to storage, change the default write disk option to SD card, then tap preferred install location & make sure it is also SD card, reboot the device and now you can install apps,
First of all go to Google play and download terminal emulator,
Now open and type into the terminal "su" without the quotes now type the following and press enter after each these are known spyware apps that need to be frozen immediately,
pm disable com.moblynx.marshmallowgame
Then press enter, and type
pm disable com.svox.pico
Then press enter, then type
pm disable com.andraad.Satvtods
now you should be alright however the launcher (home screen) is also made by an known spyware developer, so I'd suggest to change it looks horrible anyhow,
Download nova launcher from the play store and install it, go the nova settings and then to look and feel, change the icons to marshmallow, looks much better then home buttons select nova launcher as default always, now best wallpaper I've found is the bubbles live wallpaper located in settings, then display, then wallpapers,
After that you want to freeze and disable the stock launcher and only keep nova launcher, so back to the terminal app, type su,
Then type pm disable com.cooee.phenix and your phone will now be usable providing you have 2G network but also safe to use aswell as your details will be now safe pic below of end result and the report is still coming just been trying to make this thing functional
Were do i put the sd card in
Hi everyone i am a mobile phone technician i have managed to get my hands on one of these R11 max devices, wish needs to take them down immediatly they all have the same corresponding imei and serial numbers also the FCC ID has not been approved and is fake it contains apple code ! on the device info can be found at this link
https://www.google.com.au/amp/s/fccid.io/blog/2018/04/02/fcc-id-bcg-e239a-cmiit-id-2015cp3266/amp/
it also has no 3G or 4G network connectivity that is a lie it is a 2G so does not even work on any network in australia, as for storage it has been made to say 32Gb of storage upon hardware scan of the chip it is a nand hynix chip with only 500mb storage that includes the os installed to this which leaves 12kilobytes of system storage and 20mb of app storage, not to mention i have located and frozen apps including the launcher as they are made by a known spyware developer, something is also attaching itself to the password manager, i am currently compiling a report these are only some of the problems i will upload it in document form in a few days time with my full finding,
I have exactly the same problem. Have you solve it?
Pls check my 2nd comment below and you will have some use at least out of your R11 max providing you have 2G network coverage in your area as this device is not 3G as it has no 3G radios only 2G radios but with a 3G modem installed,
When using the terminal commands use only 1 space between each word except for the com.?.? These must have the . In them :) also disable this one also com.andraad.Satvtods
The nova launcher with bubbles wallpaper will look so much better than what it did see my below picture of the end result of what I have mentioned :)
my r11 max phone is also playing up, I can't download anything from play store . message says not enough memory despite plenty of storage internally and a 16 gig sd card.
The 32GB is a lie, it uses a 512mb Nand flash chip,
Go to the dialer, dial in ☆#☆#3646633#☆#☆, this is MTK engineering mode, swipe left twice to hardware, scroll down to memory and tap it, then tap Nand flash, you will see the true size of the chip, with the OS installed on top there is less than 30mb of storage for apps and downloads and only 12Kb of system storage for app updates, if you want to network unlock the device also, go back to the first screen and scroll to the bottom tap SIMME lock and permanent unlock them all for free,
Also the phone isn't MT6589 is an old 2g network MT6572 with a 3g modem installed, and the OS isnt 5.1 it's old 4.4.2 kitkat, to check
turn the phone off and hold these 2 buttons at the same time until the screen goes black and you see Chinese writing,
Power
Volume down,
From the chinese options select the 2nd last option and you will see, to exit press volume up and then select the last Chinese option it will reboot,
If you want to be able to at least use the device if you still have 2g network coverage active in your country, as australia does not so the phone doesn't work, put an SD card into the device, go to settings, then to storage, change the default write disk option to SD card, then tap preferred install location & make sure it is also SD card, reboot the device and now you can install apps,
First of all go to Google play and download terminal emulator,
Now open and type into the terminal "su" without the quotes now type the following and press enter after each these are known spyware apps that need to be frozen immediately,
pm disable com.moblynx.marshmallowgame
Then press enter, and type
PM disable com.svox.pico
Then press enter, now you should be alright however the launcher (home screen) is also made by an known spyware developer, so I'd suggest to change it looks horrible anyhow,
Download nova launcher from the play store and install it, go the nova settings and then to look and feel, change the icons to marshmallow, looks much better then home buttons select nova launcher as default always, now best wallpaper I've found is the bubbles live wallpaper located in settings, then display, then wallpapers,
After that you want to freeze and disable the stock launcher and only keep nova launcher, so back to the terminal app, type su,
Then type pm disable com.cooee.phenix and your phone will now be usable providing you have 2G network but also safe to use aswell as your details :)
Long but worth it enjoy :)
online wish.com
ive order 50 dollars in merchandise and only received two items for the longest I keep writing them and no response wheres the rest of my order like my jack daniels shirt a dress and cant remember the rest I don't think is right to do this to us it was fast for them to take the freaking money but wheres the stuff never again I'm glad it was only 50 wont catch me again
order not delivered please call me [protected]
Good day,
I have placed an order on Wish on 13 April 2018 for the amount of USD39.71 (South African rand R531.14) that was debited from my account.
Unfortunately I cannot remember which email address I made use of.
My personal mail address is [protected]@yahoo.co.uk
My work mail address is [protected]@ufs.ac.za
Could you kindly please assist to trace my order as I am unable seeing that I can't remember my username or password.
I would like to know where my order is and when it will be delivered.
Please contact me URGENTLY [protected]
Your URGENT assistance is acquired herein.
Thank you in advance.
Liezel
Wish Reviews 0
If you represent Wish, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Wish
One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.
Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.
In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.
Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.
Overview of Wish complaint handling
-
Wish Contacts
-
Wish phone numbers+1 (917) 533-5998+1 (917) 533-5998Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone numberVp Communications+1 (800) 266-0172+1 (800) 266-0172Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone numberCustomer Support
-
Wish emailsDPO@wish.com100%Confidence score: 100%Data Protection Officer contactsupport@wish.com92%Confidence score: 92%Support
-
Wish addressOne Sansome Street, 40th Fl, San Francisco, California, 94104, United States
-
Wish social media
-
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 21, 2024 - View all Wish contacts
Most discussed complaints
Item ordered on 2020-04-28Recent comments about Wish company
I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020
Global Shop Direct
3 reviews
ThriftBooks
33 reviews
Shopper's Voice
1 review
Self Talk Store
4 reviews
Topeakmart
4 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.